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Previous Engagements and Consultations

Use the buttons below to learn more about previous engagement, consultation and involvement activities.

Understanding Patient Pathways: Patient Experiences of Emergency Departments

We engaged with patients accessing A&E services in NHSGGC over a weeks period using text message surveys. These experiences have helped NHSGGC understand how people access A&E, their knowledge of alternative services and how we can better raise awareness of these alternatives.

Listening to Women: Understanding Maternity Experiences

We engaged with women using a mix of survey and interview approaches, this helped ensure we reached a wide range of maternity service users. These experiences are helping shape how we deliver maternity services.

Patient Experience Summary Report: Cystic Fibrosis Team

The NHSGGC Cystic Fibrosis Team worked to gather feedback about peoples’ experience of, and contact with the CF team during Covid, aiming to listen and learn from their feedback and use it to review, inform and improve the service going forward. 

Patient Feedback Report: National Mesh Service

This report summarises the responses to a patient experience questionnaire carried out by the Complex Mesh Surgical Service in June 2022.

Patient Survey: Medicines and Prescribing Engagement

We engaged with patients via the NHSGGC Involving People Network to better understand their experiences of medicines and prescribing. These experiences have helped to influence the development of new medicines approaches in NHSGGC.

Centre for Integrative Care: Moving to Ambulatory Care

We proposed to move to an ambulatory model of care at the Centre for Integrative Care.

Changes to Birthing Services in the Inverclyde Royal Hospital Community Maternity Unit

We proposed to move midwife led birthing services from the Inverclyde Community Maternity Unit to the Royal Alexandra Hospital.

Changes to Birthing Services in the Vale of Leven Hospital Community Maternity Unit

We proposed to move midwife led birthing services from the Vale of Leven Community Maternity Unit to the Royal Alexandra Hospital.

Cleft Surgical Services Proposal for NHS Scotland

We proposed to merge cleft surgical services in Scotland into a single site in Glasgow.

Drumchapel Hospital

We proposed to improve Older People’s services in North West Glasgow.

GP Out of Hours Service Move – Drumchapel to Gartnavel

We proposed to move the Primary Care Emergency Centre from Drumchapel Hospital to Gartnavel General Hospital.

Improving Rehabilitation Services for the Elderly in North East Glasgow

We proposed to improve our rehabilitation services for older people in the North East of Glasgow and East Dunbartonshire.

Review of Minor Injuries Services for West Glasgow

The Glasgow City Integration Joint Board considered proposals to review minor injuries services for West Glasgow.

Review of Paediatric Inpatient, Day Case and Short Stay Medical Assessment Services at the Royal Alexandra Hospital

We proposed to move inpatient paediatric services from the Royal Alexandra Hospital to the Royal Hospital for Children.

GP Out Of Hours Engagement

We undertook a programme of engagement to ensure that the way we deliver GP Out Of Hours services can take account of the feedback and experiences of our patients, communities and wider public.