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Feedback, Comments, Complaints And Concerns Annual Report 2022-2023

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  • Create Date 26/09/2023
  • Last Updated 08/11/2023

Feedback, Comments, Complaints And Concerns Annual Report 2022-2023

Feedback, Comments, Complaints And Concerns Report 2022-2023
Mandy Crawford, Corporate Services Manager Complaints
Professor Angela Wallace, Executive Director of Nursing

Contents:

  • Executive Summary
  • Overview
  • Complaint Themes
  • Section 1: Key Performance Indicators
  • Section 2: Primary Care
  • Section 3: Feedback, Comments, Concerns, Compliments
  • Section 4: Person-Centred Care Improvement Programme
  • Section 5: Next Steps

Attached Files

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NHSGGC_Patient-Feedback-Annual-Report_2022-2023.pdfDownload