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Feedback, Comments, Complaints And Concerns Annual Report 2021-2022

Feedback, Comments, Complaints And Concerns Report 2021-2022
Professor Angela Wallace – Executive Nurse Director
Catriona Kent

Contents:

Section 1: Encouraging and Gathering Feedback
Section 2: Listening to People – Using Feedback to Improve Services
Section 3: Encouraging and Handling Complaints
Section 4: Accountability and Governance
Section 5: Conclusion - Have Your Say

Attached Files