New Victoria Hospital

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55 Grange Road
Glasgow, G42 9LL

Icon of a small old fashioned style phone

Main Switchboard:
0141 201 6000

Getting Here

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward 1 – Rehabilitation, Care of the Elderly

Call: 0141 347 8448

Mealtimes

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Mealtimes are currently:

Breakfast: 7.30am – 8.30am
Lunch: 12.00pm – 1.00pm
Evening meal: 5.00pm – 6.00pm.

Providing support

Sometimes patients would like a family member with them to provide support. We can accommodate a family member or carer to stay overnight, where necessary. Please speak to the nurse in charge to make arrangements.

Ward 2 – Rehabilitation, Care of the Elderly

Call: 0141 347 8444

Mealtimes

Mealtimes are currently:

Breakfast: 7.30am – 8.30am
Lunch: 12.00pm – 1.00pm
Evening meal: 5.00pm – 6.00pm.

Providing support

Ward 3 – Day surgery

Call: 0141 347 8453

Services and Outpatients

Audiology

Contact Information

Call 0141 347 8087 / 8084
Email: Audiology.VIC@ggc.scot.nhs.uk

Audiology services

Cardiac Rehabilitation

Call: 0141 347 8110
Location: Level 2
Opening hours: Please check with ward staff about current opening hours.

The department provides a dedicated Cardiac Rehabilitation outpatient service for residents of south west Glasgow.

The multidisciplinary team of health professionals provide a programme of assessment, behavioural change, education, exercise, supervised group training and psychological support.

Services include:

Cardiac Rehabilitation Multidisciplinary Clinics (Nurse and physiotherapist Dietician clinics)
Cardiac Rehabilitation Psychology Clinics
Gym Exercise Sessions
Fitness tests
Educational Sessions
Nurse home visit service
Basic Life Support Sessions for relatives/friends.

Cardiology services

Day Hospital

Call: 0141 347 8150
Location: Level 0
Opening hours: Monday to Friday, 9.00am – 5.00pm

Day Surgery Suite

Call: 0141 347 8215
Location: Level 1
Opening hours: Monday to Friday, 7.30am – 8.00pm

Day Surgery Information

Dental Suite

Call: 0141 347 8250
Location: Level 0
Opening Hours: Monday to Friday, 8.30am – 4.30pm

Dentist Information

Dietetics

Call: 0141 347 8685

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Dietetic service information

Endoscopy

Call: 0141 347 8305
Location: Level 0
Opening Hours: Monday to Friday, 8.00am – 8.00pm

Haematology and Blood Transfusion

Contact Information

General Telephone: 0141 347 8155
Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 1100

Opening Hours (Routine Service)

9.00am – 5.00pm

Haematology and Blood Transfusion service information

Imaging (X-Ray)

Contact Information for X-Ray (Including Fluoroscopy)

For X-Ray call: 0141 347 8413 or 0141 347 8391
For Mammo call: 0141 347 8377 or 0141 347 8378

Opening Hours

Monday to Friday, 8.45am – 5.00pm

Location

New Victoria Hospital

Imaging service information

Imaging (CT)

Contact Information for CT

Call Central Booking Office on 0141 347 8379

Central Booking Office Opening Hours

Monday to Thursday: 8.00am – 8.00pm
Friday to Saturday: 9.00am – 5.00pm
Sunday: Closed

General Opening Hours

Monday to Friday, 8.45am until 5.00pm

Location

New Victoria Hospital

Imaging service information

Imaging (MRI)

Contact Information

MRI

Call Central Booking Office: 0141 347 8406

The Central Booking Office is open:

Monday to Thursday: 8.00am – 8.00pm

Friday and Saturday: 9.00am – 5.00pm

Sunday, Closed

Opening Hours: Monday to Sunday, 8.00am until 8.00pm

Location: New Victoria Hospital

Imaging service information

Imaging (Ultrasound)

Contact Information

Ultrasound

Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

Monday to Thursday, 8.00am until 8.00pm
Friday to Saturday, 9.00am until 5.00pm
Sunday, Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

Location: New Victoria Hospital

Imaging service information

Minor Injuries Unit

Contact Information

Call: 0141 347 8474

Location

Level 0

Opening Hours

Monday to Sunday, 9.00am – 9.00pm

The Minor Injuries Unit is re-open from Monday the 13th of July, from 9.00am to 9.00pm 7 days a week.

When you arrive you will be spoken to by one of the nursing staff. This process is also taking place at the Emergency Department of QEUH. They will assess whether this is the most appropriate place for your care to take place. If you attend with a condition not related to a minor injury, you will be sign-posted to another service.

Staff may advise you to attend a local pharmacy, optometrist, your GP, or the Emergency Department at Queen Elizabeth University Hospital. Patients arriving after 8.00pm may be advised to return the following morning.

This is a Minor Injuries Unit, not an Emergency Department. Please see this page for further information on who and what an MIU will treat, and who and what they can’t treat.

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

Find your nearest and opening times – use this link to enter a postcode and age of patient to locate the Minor Injury Unit you should attend.

We have 3 dedicated Minor Injury Units. They treat cuts that need stitches, broken bones in your lower arm or leg, sprains and minor burns. You are likely to get the fastest treatment for these injuries here. You will not have to wait for people with more serious injuries and conditions to be treated first.

Our MIUs are open every day of the year, but each has their own opening hours so please check before attending using our Find My Nearest. At other times, or for sudden serious illness, attend your nearest hospital Emergency Department.

Minor Injuries Unit Information

Nuclear Medicine

Call: 0141 201 8420
Location: Imaging Department on Level 0

Nuclear Medicine service information

Occupational Therapy

Call 0141 347 8685
Location: Therapies
Opening Hours: Monday to Friday, 8.00am – 5.30pm

Occupational Therapy service information

Orthotics

Call 0141 347 8909

Orthotics service information

Out of Hours GP Service

Contact Information

Call 111

Location

Beside the Minor Injuries Unit on Level 0

Opening Hours

Weekdays (Monday to Friday) – 6.00pm – 7.30am
Weekends 6.00pm Friday – 7.30am Monday

GP information

Outpatients

Contact Telephone Numbers

Clinic A: 0141 347 8615
Clinic B: 0141 347 8500
Clinic C: 0141 347 8505
Clinic D: 0141 347 8125
Clinic E: 0141 347 8730
Clinic F: 0141 347 8741
Clinic G: 0141 347 8260
Clinic H: 0141 347 8555
Clinic I: 0141 347 8569
Clinic J: 0141 347 8585
Clinic K: 0141 347 8600
Clinic L: 0141 347 8300
Clinic M: 0141 347 8520
Clinic N: 0141 347 8540
Clinic O: 0141 347 8090
Clinic P: 0141 347 8155

Opening Hours

Core opening hours 8.30am – 5.00pm Monday to Friday although some clinics will operate until 8pm.

A copy of our outpatient leaflet may be downloaded

Further information for Outpatients

Physiotherapy

Call: 0141 347 8685
Opening Hours: Monday to Friday, 8.00am – 5.30pm

Podiatry

To self refer and make an appointment call our Podiatry Appointment Hotline on 0141 347 8909 (Monday – Friday 8.00am – 8.00pm, Saturday 9.00am – 1.00pm) or email AHP.Appointments@ggc.scot.nhs.uk

Opening Hours

Monday to Friday, 8.00am – 5.30pm

Podiatry service information

Renal Dialysis

Contact Information

Call 0141 347 8690

Location

Level 2

Opening Hours

Monday to Sunday, 24 Hours every day

Renal Outpatients

Contact Information

Call main Hospital switchboard 0141 201 6000

Opening Hours

Monday to Friday, 9.00am – 5.00pm

Speech and Language Therapy

Call 0141 347 8685

Location

Therapies Department

Opening Hours

Monday to Friday, 8.00am – 5.30pm

Speech and Language Therapy service information

Spiritual Care

Contact Information

Call 0141 452 3221

Location

Turn left at the main reception desk, then right after the double doors.

Spiritual Care service information

Support and Information Services

Contact Information

Call 0141 347 8468
Email SupportandInformation@ggc.scot.nhs.uk

Location

Ground Floor, Beside the Therapies Department

Opening Hours

Monday to Friday, 10.00am – 4.00pm

Support and Information service

Urology Outpatients

Contact Information

Call: 0141 347 8569

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites.

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building).

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

Safe Access Zone

There is a Safe Access Zone in place at this hospital where abortion services are provided.

Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.

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QEUH

“From the moment I arrived today (3.45pm 3rd Nov 2021) the staff were outstanding. The security staff were friendly and the staff guiding you to depts were so helpful and polite. I was attending for an ultrasound scan and both staff members were exceptional. They put me at ease and were kind and thoughtful throughput the procedure. Didn’t get full names but one was called Wendy. Really impressed!”

Queen Elizabeth University Hospital, Glasgow

RAH

“Dear A&E team. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. She has had recent valve replacement and stent insertion. The whole team were so kind, caring and professional. Mum was looked after very well and informed of the treatment plan every step of the way. Despite the pressure you are all under we would have never known. We cannot thank you enough. Well done A/E RAH.”

Royal Alexandra Hospital, Paisley

RAH

“Just wanted to say a big thank you. This was my first visit to the Royal Alexandra Hospital Paisley. I was very in impressed with the professional friendly and courteous service from all staff. From the person at the entrance to the reception, nursing and medical practitioner. The ENT doctor was thorough and explained everything perfectly. Please convey my gratitude to all staff. They are all a credit to the hospital and NHS..”

Royal Alexandra Hospital, Paisley

IRH

“I ‘d like to congratulate and thank all involved im my treatment when I attended Emergency at IRH after a fall. The service was great, from reception doctor consultant, X-ray, nurses and porters. All in all I was in and out with broken ankle diagnosed big boot fitted and pain meds administered within 3 hours. Everything explained. Staff were so helpful and professional. Well done!

Inverclyde Royal Hospital. Greenock

RHC

“Hi, my baby was ill and I went to the Children’s A&E at Royal Hospital for Children. Hospital setting was pristine, service was really quick for A&E. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and we’re so helpful along the way. I cannot remember the female A&E doctor’s name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back.”

Royal Hospital for Children, Glasgow

Gartnavel G

“Just to express my extreme delight at the whole experience from visiting my GP at Barclay Maryhill to my breast screening and follow up at the breast clinic. All completed within 10 days of seeing my GP. Staff were wonderful and so professional and kind. Thank you so much for a fabulous service. I send my support and admiration to all health service workers. Couldn’t be bettered! “

Gartnavel General Hospital, Glasgow

RHC

“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff.
Dr Alison Cairns was his consultant.”

Royal Hospital for Children, Glasgow

Gartnavel General

“I attended the Endoscopy Clinic for a Colonoscopy at Gartnavel General Hospital. In the course of my visit I was attended to by a considerable number of staff all of whom were extremely focused on taking an interest in their patient and could not be more pleasant or caring. They represented a magnificent example of how to treat patients. My thanks goes to them and those who are responsible for staff training.”

Gartnavel General Hospital

VoL

“I just wanted to say how much I appreciated the care I received yesterday when I attended A&E
/ X-ray dept and the Fracture Clinic. Every member of staff were not only professional and caring, but also seemed “upbeat” and incredibly enthusiastic about what they do for those of us who occasionally rely upon the hospital. Great sense of humour too! Thank you all so much.”

Vale of Leven Hospital

RHC

Royal Hospital for Children, Glasgow

VoL

“I would like to thank all staff in MDBU ward, they were all so polite and helpful. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Iam very grateful to all the nurses In the ward. Please thank the all so much.”

Vale of Leven Hospital, West Dunbartonshire

QEUH

Last night my husband had to call an ambulance for me as I took unwell. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. I didn’t wait too long to see a Dr who was also thorough and reassuring. All staff were obviously busy but were caring and approachable. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service.”

Queen Elizabeth University Hospital

VoL

“I received a chest X-ray from a lady called Kerry who was exceptional this morning. She made me feel relaxed and talked me through every part of the process. She was fantastic.thank you. Can this be fed back to her please.”

Vale of Leven Hospital