What matters to you, matters to us
‘What matters to you?’ day is an annual celebration of putting people at the heart of their care or support. The International ‘What Matters To You Day’ (WMTY) was hosted on Thursday 6th June 2024. What matters to you conversations help teams understand what is really important to each individual person. ‘What matters to you?’ is an opportunity to stop and think a little more about how we are listening, who we are listening too and what we are doing as a result. When people are involved in decisions about their health and care, it can greatly improve outcomes.
What Matters To You? Day 2024 Case Studies
Within NHSGGC our aim is to promote the importance of having a WMTY conversation every day.
Asking “What matters to you?” is about listening and understanding what really matters to people, including, patients, residents, service users, family members and colleagues. WMTY conversations empower people to be involved in decisions about their own health and care, greatly improving their outcomes.
Throughout the week of WMTY Day, the Person Centred Health & Care Team shared case studies of WMTY conversations, with the aim of celebrating and encouraging meaningful conversations between those providing care and the people/families who receive it. These conversations help identify what is important to people and create a meaningful partnership with them, allowing them to be involved in decisions about their health and care which can greatly improve their wellbeing and outcomes.
In the recordings below, you will hear from a range of people in their experience of a WMTY conversation from different services across NHSGGC. Previous WMTY case studies can be viewed here.
Dawn and Danielle’s Story
Moya’s Story
Andy’s Story
Netherton Story
Leverndale Hospital Ward 3A Story
Karen’s Story
Royal Alexandra Staff Video
Kristsin’s Story
Helen’s Story
WMTY Mini-Seminar Recordings
Throughout the week of What Matters to You? Day, the Person Centred Health & Care team hosted a range of lunchtime seminars with guest speakers all about What Matters to You? conversations, why they are important and how they are included in working practices, across different contexts of care. Below you can find links to recordings of each of the seminars.
What Matters to Us – Being an Unpaid Carer
Staff Care Matters – Spiritual Care Team
What Matters to You? Charge Up or Change Up
You make a difference (Intelligent Kindness) – Tommy Whitelaw
Support and Information Services – Hospital Cost of Living Mitigation Projects
Realistic Medicine Value Based Care
Beyond Compliance – Creating services that are fair for all
Hope – Mental Health Network Seminar
If you have questions, please contact the Person Centred Health and Care team ggc.person.centred@nhs.scot