There is a lot of information available on line to support you in planning your career pathway. These are just some of the resources you can access.
You can also contact Skills Development Scotland, Scotland’s National Skills Agency who offer specialist support to individuals to build their career management, work-based and employability skills, throughout their career journey, from school, into further learning opportunities and employment.
This section helps you get started, be more efficient with your computer or laptop, connect with patients, and use electronic patient records
Getting started
If you are new to using digital in NHSGGC you will find lots of useful information in the GGC eHealth sharepoint site
Whilst you will be trained on specific applications, consider a basic IT session to learn skills that span across applications such as file management, keyboard and mouse skills, and functions of Microsoft Windows.
NHS Scotland uses Microsoft 365 (M365) which allows access to many useful apps. Training and information is available on the M365 Skills Hub.
In particular, familiarise yourself with features of Outlook and Teams as the apps for communicating and collaborating.
You can even set up your Teams profile with a photo. It is a national resource with 1000s of users so it can help identify yourself and others more quickly. Follow the steps on how to do this.
Consider familiarising yourself with accessibility tools for you and your colleagues.
Be sure to personalise your email and contact details in the global address list via eHelp ‘update contact details‘
Never share your logon details or passwords. Consider setting up Imprivata OneSign (Single Sign On) on your computer to help you to remember many of your passwords. It updates automatically each time you require to change a password.
Always lock your computer when you step away from it even in an office setting. UseWindows key + L to lock the screen quickly.
Problem solving digital issues
If an application is not working well, first consider if it is using an internet connection and if this connection is good. See Troubleshooting Network Problems. Most NHSGGC devices connect to ‘WPA2-MAIN’ in NHSGGC premises.
If it is a problem with logging into a system, search for the ‘Forgot your password?’ or similar function. Make sure your set-up any security questions for systems you use before you need to use them in anger!
Ask yourself what you expect the computer to be doing and what is now different?
Make use of help functions in most applications, often depicted by a ?.
Also consider functions and settings often are in the ‘cog’, ellipsis (…), or other menu symbols. Remember that every symbol in an application means something, so hover over it with the mouse cursor, click it or right-click it to see what it does.
Consider asking ‘super-users’ in your team for tips and help.
Use eHelp if the above hasn’t managed to solve your problem.
Discuss the digital skills needed for you job in supervision, 1:1s and PDP&R just like you would for your clinical skills.
Home and agile working
To work from home successfully you require a NHSGGC provided device (e.g. laptop) and a stable internet signal.
To use M365 products such as Outlook and Teams, simply connect to your home Wi-Fi.
To access clinical systems such as EMISWeb, Clinical Portal, TrakCare and Staffnet, you need to have a ‘secure’ connection. This could be achieved in several ways:
By mobile connection where your device has a SIM card like you would have in a mobile phone. This is configured with some special settings that make the connection ‘secure’. This is the preferred option if you need access to these systems in a wide range of lcoations particularly patients’ homes.
By connecting to your home Wi-Fi and then using a ‘remote connection’ tool such as F5. This can be requested through eHelp. This is the preferred option if you work from home for prolonged periods and tend to have numerous applications open at a time.
Electronic health and care records (EHCR)
There are 3 ‘cornerstone’ systems used in NHSGGC:
TrakCare used mainly in acute settings;
EMISWeb used mainly in community settings; and
Clinical Portal used across all settings including social care for viewing clinical information. Also used across a variety of settings for documenting information.
The diagram below illustrates the NHSGGC strategic plan of how they integrate:
Connecting with our patients remotely is easy with Near Me. Speak with you manager to see if it is available in your service.
A recent patient feedback survey showed over 90% of patients that had used the video call service would use it again if offered. It has many benefits both to the patient and the clinician.
The Telerehab Toolkit is an excellent resource to help you feel more confident with video calls as well as some other really useful info and links.
GP Registrar
GP Registrars are advised to apply to join the Performers List at least three months before they complete their training. Please contact the team for information on how to apply for inclusion in the Performers List. The Team can be contacted at : gp.pcs@ggc.scot.nhs.uk
Fully Qualified GP
There are fourteen Health Boards in Scotland, and you should apply to the board, where you intend to undertake the majority of your work for appraisal/revalidation purposes.
Right to work check
You’ll need to prove your right to work in the UK to allow you to provide general medical services within Scotland.
The share code should be generated and sent along with your Performers List application.
Share Codes/ Sponsorship/Visas
Visa and immigration rules changed in 2022. In the past, workers on Tier 2 visas could work only for the sponsoring employer. Following the rule changes, skilled workers are now entitled to work either unlimited hours with their sponsoring employer, or to work up to 20 additional hours with another employer (or for the worker’s own business) as long as the worker is still being sponsored for the original job.
In addition to the sponsored job, a skilled worker GP could now work:
for another independent GP practice in the same Board area;
for a Board-run (2C) practice in the same Board area;
for a Board’s OOH service in the same area; or
for all of the variants above but in a different Board area, or perhaps in multiple Board areas.
The responsibility of any individual employer is only to monitor the hours done by the employee if they have employed the GP as a Partner or a Salaried and to report any breaches of the Regulations
The GP has personal obligations to ensure that they do not exceed the 20-hour limit.
Application for Inclusion on the Performer’s List
Please find below a sample application form. Please note that this sample application form cannot be used to apply and is for information only.
In order to work as a GP in Scotland, you will need to be a member of the Disclosure Scotland, PVG Scheme, and to work in NHS Greater Glasgow & Clyde, you will need to be on the NHS Primary Medical Services Performer’s list for Glasgow and Clyde. To obtain a copy of the application pack, please contact the FHS Team at gp.pcs@ggc.scot.nhs.uk
Response from NSS – Any GP, including Sessional GPs, are entitled to an NHSmail account. The issue is whether they should be attached to the practice they work in or not. I would suggest that if they are likely to work in a practice for 3 months or more they should be attached to the practice and if they move to another practice they are marked as a leaver from that practice and then added to the next by the practice admins. This would need to be done by your local administrator. If they are only working for a week here or there, they should float within the Board (not attached to anything except GGC Board).
To get an NHS Mail account a Sessional GP should phone DAISY, the IT Company NHS Greater Glasgow and Clyde use to support their systems, on 0344 863 1244 and log a call. The operator will take the GP through a series of questions, including which Health Board they are hosted by, take contact details, and then the account will be set up.
If a GP has an NHS Mail account from working in a practice can they retain it if they leave the practice to work as a Sessional GP?
Yes – When the GP is working for a Practice they will be attached to that practice, if they move to another practice they will be marked as a leaver from that practice and then added to the next by the practice admins. This would need to be done by your local administrator. If they are only working for a week here or there, they should float within the Board (not attached to anything except GGC Board).
What are the implications for a person’s PVG Scheme membership if they move from working in a practice to working sessionally, or if they come from another part of the UK?
PVG application is carried out as part of a new GP’s induction process, along with Performers List application, when they wish to practice as a GP. It is a national scheme and covers them wherever they work in Scotland, and whether they work as a Principal in a practice or sessionally. If a GP comes from another part of the UK they will have to complete the Scottish PVG process even if they are members of the scheme elsewhere in the UK
How would Sessional GPs access BNF online?
The BNF can be accessed from the Medicines Complete website at British National Formulary (BNF) | Pharmaceutical Press in order to access the site you must be working in a GP Practice, a member of NHS Scotland staff, student on NHS placements, or partner in local authorities and the voluntary health sector.
How would Sessional GPs Access the NHSGGC formulary?
You can access the GGC Formulary through Staffnet. If you are working in a practice the permissions on the PC should be sufficient. There are also smartphone apps that can be downloaded, however you need a SharePoint account in order to open either the online formulary or the app: GGC Clinical Info – Home (sharepoint.com)
How would Sessional GPs Access the online BNF?
Go to https://bnf.nice.org.uk/ and you can access the BNF on your device, either desktop or mobile.
Please click on the links below to view the Medical (GP) Lists.
Clicking on the link below will take you to the GGC Medicines webpage which contains a link to the current GGC Drug Formulary and other useful information.
Self-directed learning but should take approximately 45 minutes
KSF Links
C2 – Personal and People Development
C4 – Service Improvement
C5 – Quality
G5 – Services and Project Management
G6 – People Management
e-Learning
This is e-learning course and is available via LearnPro. You will find it under the CPD category. For information and registration please click the link LearnPro .
If you need any further support to access this course, please contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
Course Overview
NHS Greater Glasgow and Clyde (NHSGGC) is committed to providing a positive security culture throughout the organisation and to ensure personal safety at all times of patients, residents, staff and visitors. We have produced this short e-module in line with changes in legislation and to help ensure we embed security principles within our workforce.
Learning Outcomes
By the end of the course delegates will be able to:
Understand the principles of the UK Counter Terrorism Strategy (CONTEST)
Keep secure door codes confidential so that they are only known by those that require them for regular discharge of their duties
Observe all personal safety and security rules at all times as described in the NHSGGC Security and Threat Policy
Challenge those persons not wearing photographic identification badges unless to do so would place them at risk
Wear an up to date photographic identification badge at all time during work
Understand the process for reporting and recording Security incidents at a local level
Understand the vulnerability factors that can make individuals susceptible to radicalisation or a risk to others and can seek advice from if they have concerns about an individual who may be being groomed into terrorist activity
Ensure passwords and login details are kept secure at all times
Access the NHSGGC Security and Threat Policy for further information
All NHSGGC employees are required to complete this course
Pre-requisites
No pre-requisites required
Duration
Self-directed learning but should take approximately 40 minutes
KSF Links
C1 – Communication
C3 – Health, Safety and Security
C4 – Service Improvement
C5 – Quality
e-Learning
Security and Threat training is delivered via LearnPro.
You will find it under the Statutory/Mandatory tab on your front page.
Course Overview
This course will provide you with a basic knowledge of the Data Protection Act, 1998 and an understanding of your obligations to keep personal identifiable data confidential and secure.
Learning Outcomes
By the end of the course delegates will be able to identify:
Store, transport and transfer Board records and data (including health records, staff records and sensitive corporate information) securely and effectively
Understand the safe use of information and communication technology
Inform individuals about the use of their data
Understand the circumstances when consent should be sought prior to obtaining and using personal data
Verify recorded data using processes for positive patient identification
Record personal information accurately and consistently
Ensure that recorded information is relevant and not excessive
Use patient related data to support the delivery and management of healthcare
Understand the circumstances in which information may be used for healthcare support purposes such as clinical audit and service monitoring
Identify circumstances when personal data can, should and must be shared
Respond appropriately to requests for all recorded information held by the Board, demonstrating awareness of access to information legislation and local compliance requirements
Understand and apply rules for appropriate authorised access to personal and other sensitive data
Ensure that conversations in relation to sensitive or personal information, whether face to face or by telephone, take place in an appropriate area.
