All GGC employees are required to complete this course
Pre requisites
N/A
Duration
30 minutes
KSF Links
C1 – Communication
C2 – People and Personal Development
C3 – Health, Safety and Security
C4 – Service Improvement
e-Learning
Health and Safety, An Introduction training is delivered via LearnPro. You will find it under the Statutory/Mandatory tab on your front page.
If staff members are showing as compliant on their lean pro account but not in the Monthly Managers reports then they need to add/amend their payroll number on their profile.
Course overview
The modules contained in the course will provide you with the knowledge and understanding of how to prevent and manage fire within the NHSGGC workplace.
The modules are:
Introduction and General Fire Safety
Fire Prevention
Fire Fighting Equipment
Specialist Roles
Fire Emergency within the Ward
Course provider
NHS Greater Glasgow and Clyde
Who should attend
All NHSGGC employees
Pre-requisites
N/A
Duration
45 Minutes
KSF Link
Core 3 – Health, Safety and Security
e-Learning
Fire Safety training is delivered via LearnPro and will find it under the Statutory/Mandatory category.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
If staff members have completed courses and showing as Complaint on their Learn Pro Account but not compliant on Managers Monthly reports then the staff member needs to add/amend their payroll number on their profile.
Attention
Before booking a place, please read the information below and the following course descriptor carefully to make sure this is a right course for you:
This course is designed for the new, current and future operational managers and provides an introduction to the common, but often taken-for-granted management skills.
Please also go through the slides to make sure this course can cover your training needs/expectations.
The intention of this 1½ day programme is to introduce and help you to learn common management skills.
Day 1 covers key principles of communication (team and individual), influencing and how to be more effective in organising and delegating (including Performance and Time Management).
Day 2 focuses on your role in supporting and managing change in workplace including continuous improvement and problem solving.
The course workbook provides summary information on each topic along with further specific resources for further development.
Throughout the programme you will be also encouraged to think about ways in which you can apply learning in your workplace. These include:
Key personal learning points
Any immediate impact of the programme (personally and/ or on the service)
Action planning (proposed impact)
Detailed outcomes for each element are identified within the course material.
An option to gain accreditation through an appropriate SVQ/PDA may be available to you. For further information please contact the SVQ team .
Course Provider:Learning and Education Service
Who should attend
Any new and current operational manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC, but they manage NHSGGC staff in their teams.
This programme is also open to anyone who (as part of their PDP) is aiming to move into a management/supervisory role.
Pre-requisites
All potential candidates should explore the followings:
Duration; This is a 1½ day programme. You must be available for both dates.
13th (9am-5pm) and 14th (9am-1pm) August 2024- MS Teams
17th (9am-5pm) and 18th (9am-1pm) September 2024- MS Teams
23rd (9am-5pm) and 24th (9am-1pm) October 2024- MS Teams
12th (9am-5pm) and 13th (9am-1pm) November 2024- MS Teams
11th (9am-5pm) and 12th (9am-1pm) December 2024- MS Teams
To book a place on the course
NHSGGC Staff
Please use the eESS Learner Self-Service Facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses.
Remember to have your eESS User ID and password available to access the system. If you have forgotten your log in details for eESS then please use the Login Assistance link in the sign in section.
If for any reason you find yourself unable to attend, you must cancel your booking as spaces for this course are limited and others will be offered your place. To cancel please use the eESS Learner Self-Service Facility.
Partnership Staff
Please use our self service enquiry portal and leave an enquiry with your full name, email address, where you work (Directorate and sector) and the course date (preference and back ups if possible) you would like booked on.
You can also register for an account on this link if you do not have one already.
You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.
Please note; booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk).
Course Overview
This module will provide practical guidance on the Recruitment and Selection of staff to help NHSGGC manager’s to recruit fairly, lawfully and effectively. This module is also intended to give an understanding of the key stages in the recruitment process, offer best practice guidance and outline the interactions necessary with the NHS Scotland Recruitment System (Job Train).
Learning Outcomes
By the end of the course you will be able to:
provide an overview of the NHSGGC Recruitment and Selection Process to enable an understanding of how to recruit effectively and work with the Recruitment Service during each of the Recruitment and Selection stages
understand Equality, Diversity and Inclusion; gain an understanding of the importance of equality, diversity and inclusion in recruitment. The importance of recruiting fairly, lawfully and effectively, during the key stages of the recruitment process, this includes recognising bias in recruitment and selection
understand and adhere to the Disability Confident Job Interview Guarantee Scheme and know how to make reasonable adjustments to interview process where it is required
prepare to recruit. Understand the Vacancy Approval Process and preparing the Job Description, Person Specification and Recruitment Advertisement
attract the right applicants. How to create an effective job advertisement and attract the right applicants for your vacancy
select the right person, practical tips and guidance for shortlisting, interviewing and evaluating applicants and providing feedback to job applicants
understand the Candidate Offer and Pre Employment Compliance Checks. What pre-appointment checks are required, what happens when pre-appointment checks highlight concerns or discrepancies and how to prepare for your new starter
Course Provider: Human Resources and Learning and Education
Duration; 2.5 hours
Who Should Attend
Any manager in NHS Greater Glasgow and Clyde who has responsibility for managing NHSGGC staff in their teams. This includes managers Acute (sectors and directorates), Mental Health, Community and Corporate services including the six Health and Social Care Partnerships .
Pre-requisites; Familiarity with the recruitment and selection processes and general information that can be found here and also the People Management Guide.
KSF Links
C1 – Communication
C6 – Equality and Diversity
Wednesday 29th May 2024, 10am – 12.30pm, MS Teams Tuesday 25th June 2024, 10am – 12.30pm, MS Teams Wednesday 31st July 2024, 10am – 12.30pm, MS Teams Wednesday 28th August 2024, 10am – 12:30pm, MS Teams Wednesday 25th September 2024, 10am – 12:30pm, MS Teams Wednesday 30th October 2024, 10am – 12:30pm, MS Teams Wednesday 27th November 2024, 10am – 12:30pm, MS Teams Wednesday, 11th December 2024, 10am – 12:30pm, MS Teams
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner Self-Service facility. From the Learner Home page, enter the course name in the search box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk).
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team 0141 278 2700 (Option 3).
Course overview
An increasingly important communication skill for anyone involved in supervisory management is that of managing effective meetings. Whether the meetings are low key or of great significance, the principles and issues are the same when it comes to chairing them successfully and this module will guide delegates through the skills and tasks required to master.
Learning Outcomes
By the end of the course delegates will be able to:
Recognise the importance of different types of meetings
Explain how to would prepare for a meeting depending upon role
Create an agenda for a meeting
Describe how to conduct a meeting
Identify a process for taking minutes and follow up
Course provider
Learning and Education Team
Who should attend
Staff who lead or chair meetings
Pre-requisites
There are no prerequisites for this course
Duration
Nominal time 2 hours
KSF Links
C1 – Communication
G5 – Services and Projects
G6 – People Management
e-Learning Course
This course is accessed via e-Learning and is available via LearnPro. You will find it under the CPD category.
For information and registration please click the link LearnPro .
If you need any further support to access this course, please contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
Course Overview
This programme has been developed to provide supervisors/managers with all the necessary information they require when inducting new members of staff to their team.
Information provided will give managers an awareness of induction requirements including the Health Care Support Worker induction standards and code of conduct to help ensure safe, effective and person centred care for all patients and service users.
Learning Outcomes
By the end of the course you will be able to:
Describe the responsibilities for managers/supervisors in facilitating induction for members for staff
Demonstrate the use of the NHSGGC Induction Portal and induction check-list in supporting induction
Explain recording and monitoring process and non-compliance issues
Course Provider
Learning and Education Team
Who Should Attend
All managers and or supervisors and team leads who are responsible for facilitating the induction portal
Pre-requisites
No prior requirements although delegates are encourage to familiarise themselves with the induction portal.
Duration
Approximately 1.5 hours
KSF Links
C1 – Communication
C2 – Personal and People Development
C3 – Health, Safety and Security
C4 – Service Improvement
HWB4 – Protection of Health and Wellbeing
G6 – People Management
This session will be delivered via MS Teams
To book a place on the course, please use the eESS Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Dates
Tuesday 13th February 2024, 10.00am – 11.30am
Tuesday 19th March 2024, 10.00am – 11.30am
Wednesday 24th April 2024, 10.00am – 11.30am
Monday 20th May 2024, 10.00am – 11.30am
Tuesday 18th June 2024, 10.00am – 11.30am
Wednesday 21st August 2024, 10.00am – 11.30am
Monday 16th September 2024, 10.00am – 11.30am
Tuesday 22nd October 2024, 10.00am – 11.30am
Wednesday 20th November 2024, 10.00am – 11.30am
Monday 16th December 2024, 10.00am – 11.30am
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via eESS.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
An e-Learning option is not available for this topic via LearnPro.
Course Overview
eESS (electronic Employee Support System) is the new national workforce system coming soon to NHS Greater Glasgow and Clyde. Managers will be able to access their employee’s data online and get up to date information, as well as complete transactions which will then feed straight through to Payroll.
This training session will enable you to utilise the part of the system called Manager Self Service. Through Manager Self Service you will be able to electronically complete transactions and access real time reports. You will be able to book your employee on to training courses directly and view their training log.
Learning Outcomes
By the end of the course delegates will be able to:
Understand the principles of eESS Manager Self Service and how to navigate the system
Undertake changes to staff personal information e.g. address change
Manage applications for leave e.g. annual, maternity, paternity, adoption
Manage actions requiring management level attention, approve, reject and return for correction
Undertake changes to job information changes e.g. change to position, hours, location, cost code
Use the system to manage additional information requirements e.g. non NHS employments, absence management, return to work, exit interview and qualification updates
In addition, if delegates are identified as a Local eESS Champion, by the end of the session delegates will be able to:
Understand the roles and responsibilities of the Local eESS Champion
Identify the available support and guidance from the HR Support and Advice Unit
Course Provider
National eESS Trainers
Who should attend
Managers/ supervisors who currently process and/ or responsible for the approval of the following staff transactions using current NoC forms and other paperwork:
Staff personal information change
Job information changes
Types of staff leave
Termination of employment
Pre-requisites
None
Duration
N/A
KSF Links
C2 – Personal and People Development
G6 – People Management
There is not currently a tutor led course available for this subject.
e-Learning
Any manager who did not get an opportunity to attend face to face manager self-service training can undertake the eEES Manager LearnPro module. The module provides a quick overview of Manager Self Service and links to the Standard Operating Procedures. Log on to LearnPro and search for “eEES” under the Specialist Subjects tab.
In addition, we would encourage managers and their staff to visit the national eESS website. The website contains step-by-step user guides and short e-learning videos for all transactions you will complete on eESS.
Course overview
This e-Learning module provides a comprehensive overview of the new Duty of Candour legislation and a guide for implementation in Health and Social Care.
There are case examples and descriptions of harm to help clarify when the procedure should be used. There is also information on how to apologise and why that is important.
Learning Outcomes
By the end of the course delegates will be able to:
Understand the purpose of the Duty of Candour legislation and the principles for implementation.
Know when the Duty of Candour legislation should be applied.
Provide patients and relatives with an appropriate apology that meets the Duty of Candour requirements.
Course provider
NES
Who should undertake this e-Learning module
All staff who could be involved in the Duty of Candour procedure, in particular senior clinical staff and managers of clinical services.
To access the module, search for either “NES” or “Candour” on the LearnPro homepage. Alternatively, it can be found within the CPD category.
Pre-requisites
There are no pre-requisites but there is a NHSGGC Duty of Candour policy that explains local arrangements for implementation of the legislation.
Duration
1 Hour
From February 2018 onwards Statutory Mandatory training is delivered via LearnPro.
9 Core Topics have been agreed that all staff must undertake:
GGC001 Fire Safety
GGC002 Health and Safety, An Introduction
GGC003 Reducing Risks of Violence & Aggression
GGC004 Equality, Diversity and Human Rights
GGC005 Manual Handling Theory
GGC006 Public Protection – (Adult Support & Protection and Child Protection)
GGC007 Standard Infection Control Precautions
GGC008 Security and Threat
GGC009 Safe Information Handling
The review period for these courses is every three years with the exception of Fire Safety which is every year.
Moving forward all NHSGGC LearnPro courses will be numbered from 001-999. This is to help with identification of courses and to prevent confusion where course titles are similar in name. Course names will not be changed and are still searchable in the same way. An updated list of all courses and course titles will be available on HR Connect in January 2019.
As well as undertaking the Core Statutory Mandatory Training modules, you may be required to undertake Essential (Role Specific) topics depending on your role. This should be discussed with your Line Manager and agreed as part of your PDP.
If staff members have completed courses and showing as Complaint on their Learn Pro Account but not compliant on Managers Monthly reports then the staff member needs to add/amend their payroll number on their profile.
Course overview
This is a communication skills online workshop for listening and responding to people who are worried or distressed.
SAGE and THYME workshops support all clinical and non-clinical staff in using the skills needed to notice distress, listen carefully and respond helpfully. Each 2hr 45 minute online workshop demonstrates the communication skills required to provide person-centred support and offers a structured approach for dealing with the concerns of patients and their carers.
The workshop uses a mixture of small group work, lectures and videos. The workshop is delivered online via Zoom.
Learning Outcomes
By the end of the workshop delegates should be able to:
Recognise the psychological needs of the patient
Communicate with the patient and provide general psychological support
As with any training you receive, the use of the information gained in this workshop will be subject to your professional skills and judgement
