Course Overview
This e-module is designed for people who may be involved in the response to an emergency. This includes people from Category 1 responder organisations, third sector organisations, and staff in health and social care services.
There are three sections in the module. The goal is to understand when and how to provide Psychological First Aid (PFA) in the immediate aftermath of an emergency.
Learning Outcomes
By the end of the course you will be able to:
- Define Psychological First Aid
- Describe the 7 key components of effective Psychological First Aid
- Feel reasonably confident in delivering Psychological First Aid
- Adapt Psychological First Aid to different settings and populations
- Identify ways to take care of yourself while providing Psychological First Aid
Course Provider
- National Education for Scotland (NES)
Who Should Attend
- People who may be involved in the response to an emergency. This includes people from Category 1 responder organisations, third sector organisations, and staff in health and social care services.
Duration
KSF Link
- C3 – Health, Safety and Security
There is no classroom option for this topic.
e-Learning
An e-learning module is available for this topic via Turas Learn.
If you already use the Turas platform to access other Turas applications such as Turas Appraisal, Turas Professional Portfolio or Turas People you simply add Turas Learn to your Dashboard using the ‘Add Applications’ link on the homepage.
You can then use the search function to find and add specific learning resources and eLearning modules.
Course overview
To successfully manage a project an understanding of project management methodology is required. This course will show how to use a combination of processes to manage time, cost, quality, change, risks and issues in order to manage a project effectively.
Learning outcomes
By the end of the course delegates will be able to:
- Explain what a project is
- Explain what project management is and methodologies you can employ
- Develop a business case and initiate a project
- Decide on the best techniques for planning your project
- Identify methods for executing a project
- Describe how to close off a project and review the project completion
Course provider
- Learning and Education Team
Who should attend
- All staff are welcome to attend who have a leading role running a project
Pre-requisites
- There are no pre requisites for this module
Duration
- Guided learning time 45 minutes
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- C4 – Service Improvement
- C5 – Quality
- G5 – Services and Project Management
- G6 – People Management
e-Learning
- An e-Learning option is available for this topic via LearnPro. You will find it under the CPD category. Information and registration for LearnPro.
Course overview
It is important for members of staff to be able to prepare and deliver good quality presentations. Developing these skills is essential to improve both your confidence and your effectiveness as a presenter. This module will examine these skills and enable you to prepare for and understand how to deliver presentations effectively.
Learning outcomes
By the end of the module delegates should be able to:
- Recognise the importance of being fully prepared
- Explain the importance of identifying and understanding your audience
- Identify how to prepare your material
- Describe the tools and techniques to help you to deliver a presentation effectively
- Explain how you would overcome any issues that arise
Course provider
- Learning and Education Team
Who should attend
- Any staff who wish to develop skills in creating and delivering presentations.
Pre-requisites
- There are no pre requisites for this module
Duration
- Guided learning time 45 minutes
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- G1 – Learning and Development
e-Learning
- An e-Learning option is available for this topic via LearnPro. You will find it under the CPD category. Information and registration for LearnPro.
Course overview
This course is designed to inform staff who are considering and/ or approaching retirement. The sessions include information relating to the NHS (SPPA) pension you should consider prior to making retirement income and lump sum choices.
The Scottish Public Pensions Agency (SPPA) is an Agency of the Scottish Government. Its principal role is to administer the pensions for employees of the National Health Service in Scotland.
The pre-retirement financial awareness event has been designed to equip you with information and tools prior to submitting your forms to SPPA via your line manager and payroll. During the course we will discuss wider retirement related topics with a focus on financial issues. The workshop provides the opportunity to seek free independent financial advise from Poise Financial Planning Ltd (no obligation consultation on request)*
*Disclaimer: Poise Financial Planning Ltd are responsible for financial advice not your employer, in accordance with the Financial Conduct Authority’s regulations.
Your employer cannot recommend Poise Financial Planning Ltd but we can confirm they are registered with and regulated by the Financial Conduct Authority to give independent financial advice.
Learning outcomes
The aim of this event is to provide you with the knowledge you require to make informed decisions about your retirement finances. This course will raise your awareness of and give you the tools to address key issues you need to consider in the lead up to and beyond retirement. The following areas will be covered:
- When should you submit paperwork to SPPA
- An outline of the SPPA 1995 and if necessary 2008 and 2015 schemes
- How the SPPA pension works in relation to your retirement age, ill health retirement, voluntary early retirement, mental health office status and special classes
- Protecting your money from inflation and poor decisions
- How to maximise your income during retirement and budget planning
- Financial planning for the rest of your life as well as your family and or beneficiaries
- Dealing with long term care costs and inheritance tax
- Calculating your SPPA pension and tax free lump sum benefits
- Information relation to the State Pension
- Raising your awareness of information resources and planning tools
- Strategies for minimising all forms of taxation
- Raising your awareness of income tax and your pension income or returning to work post-retirement
Course provider
- NHS Staff Benefits in association with Poise Financial Planning Ltd
Who should attend
- Anyone, regardless of grade considering retirement within the next 3 years
Pre-requisites
- There are no pre requisites for this course
Duration
KSF links
- C 2 – Personal and People Development
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.
Course dates
- 5th February 2025, 10.00 am – 12.30 pm (MS Teams)
- 5th March 2025, 10.00 am – 12.30 pm (MS Teams)
- 2nd April 2025, 10.00 am – 12.30 pm (MS Teams)
- 7th May 2025, 10.00 am – 12.30 pm (MS Teams)
- 4th June 2025, 10.00 am – 12.30 pm (MS Teams)
You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.
Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found in the link below:
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk).
If you need any information on specific course content or booking process, please contact Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
- An e-Learning option is not available for this topic via LearnPro
Course overview
The course is now available as a 2.5 hour on-line presentation and will provide additional support to those who are considering retirement within the next 10 years.
You will also be provided with an opportunity to seek free independent financial advice (no obligation, consultation on request).*
*Disclaimer: Affinity Connect in association with Affinity Financial Awareness (AFA), Independent Financial Advisory organisation are responsible for financial advice not your employer, in accordance with the Financial Conduct Authority’s regulations. Your employer can not recommend Affinity Financial Awareness (AFA), Independent Financial Advisory organisation but we can confirm they are registered with and regulated by the Financial Conduct Authority to give independent financial advice.
Learning outcomes
Course objectives and structure
Course workbook
The workbook provides supporting material to that which is presented on the course and may give you some helpful pointers to start with.
The workbook is updated annually, please use the following sign-in credentials:
- Username: affinityconnect
- Password: financialeducation
Course provider
Affinity Connect in association with Affinity Financial Awareness (AFA), Independent Financial Advisory organisation
Who should attend
This course is aimed to help those within 10 years of exercising pension options to achieve their retirement goals and will help you plan for the lifestyle changes ahead.
Pre-requisites
This course will educate and empower you to take control of your retirement by:
- Exploring the lifestyle changes within retirement
- An Overview of the NHS Pension Scheme
- Understand the income options available from your pension and make the most of your tax-free cash.
- Maximise the benefits of your State Pension
- Estate planning
- There is a range of post-course support available to help guide people through their options and have confidence in the choices they make.
Duration
- 2 hours – December course 2.5hours
KSF links
C 2 – Personal and People Development
To book a place on the course, please use the eESS Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.
Course Dates
- 16th January 2025, 9.30 am – 12.00 noon (MS Teams)
- 5th February 2025, 1.00 pm – 3.30 pm (MS Teams)
- 18th March 2025, 9.30 am – 12.00 noon (MS Teams)
- 14th April 2025, 1.00 pm – 3.30 pm (MS Teams)
- 27th May 2025, 9.30 am – 12.00 noon (MS Teams)
- 18th June 2025, 1.00 pm – 3.30 pm (MS Teams)
- 15th July 2025, 9.30 am – 12.00 noon (MS Teams)
You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.
Please note; booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
- An e-Learning option is not available for this topic via LearnPro
Course overview
The course is designed to help delegates understand the purpose of recording meetings and the roles of the various people at the meeting. Delegates will be given hints and tips on recording minutes with an emphasis on acquiring skills that will improve their confidence in recording minutes.
Learning Outcomes
By the end of the course you will be able to:
- Recognise the roles and responsibilities of participants at a meeting
- Discuss planning and organising meetings
- Identify approaches for recording minutes
- Practice taking minutes at a meeting
- Consider actions following the meeting
- Develop a personal action plan
Course provider
- Learning and Education Team
Who should attend
Pre-requisites
- Sections within course workbook to be completed prior to attendance
Duration
- 1 Day Face to Face Session (6 hours)
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- G5 – Service and Project Management
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.
Course Dates
- 6th February 2025, 9.30 am – 4.00 pm, Seminar Room 6, Ground Floor, Stobhill ACH
- 9th April 2025, 9.30 am – 4.00 pm, Classroom 3, Royal Alexandra Hospital, Paisley
- 24th June 2025, 9.30 am – 4.00 pm, Seminar Rooms 4&5, Ground Floor, Stobhill ACH
You will receive detailed joining instructions a week before the course date which will also include a workbook to be completed prior to attendance.
Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)
If you need any information please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
- An e-Learning option is not available for this topic via LearnPro
Links with other courses
- CPD: Managing Effective Meetings
Course overview
Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to promoting employee health and attendance.
This module has a particular focus on supporting staff with mental health and/ or stress issues including use of the Stress Risk Assessment tool.
Learning outcomes
By the end of the session you will:
- Understand the purpose of the NHSGGC Staff Health Strategy and legislation relating to mental health in the workplace.
- Be ready to assess the risks caused by personal stress or work related stress (Stress Risk Assessment Tool).
- Understand the importance of monitoring and review after the risk assessment is completed.
- Be aware of the range of resources available to support you and your staff.
Course provider: Occupational Health
Duration: 4 hours
Who should attend
Any manager in NHSGCC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites
Familiarity with the following resources will be useful:
KSF links
- C1 – Communication
- C3 – Health, Safety and Security
- C6 – Equality and Diversity
- HWB1 – Promotion of Health and Wellbeing
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner Self-Service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user name and password available to access the system.
Course Dates
18th February 2025, 1.00 pm – 5.00 pm (MS Teams)
20th March 2025, 9.00 am – 1.00 pm (MS Teams)
14th April 2025, 9.00 am – 1.00 pm (MS Teams)
15th May 2025, 9.00 am – 1.00 pm (MS Teams)
11th June 2025, 9.00 am – 1.00 pm (MS Teams)
22nd July 2025, 1.00 pm – 5.00 pm (MS Teams)
Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates. Please be ready to log in at least 5 minutes before the session’s start time.
Guidance on how to search for Learning and Development on eESS OLM can be found below.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)
If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).
Last updated; 01/08/2024
Course Overview
The course is designed for those responsible for leading teams by developing personal skills in handling difficult conversations with staff and peers. The course will also explore good practice approaches to effective management of challenge.
Learning Outcomes
By the end of this course delegates will:
- Discuss reasons why conversations can be difficult
- Use a recognised communication model and identify some key elements/steps to help you plan and manage potentially difficult conversations
- Demonstrate and reflect on practical skills in handling difficult conversations
- Plan actions to transfer learning from the workshop into practice
Course provider; Learning and Education Team
Who should attend
Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre requisites; all potential candidates should explore the People Management Guide
Duration: 4 hours
Mode of delivery: Tutor-Led (Face to Face)
KSF Links
- C1 – Communication
- C2 – Person and People Development
- G6 – People Management
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Course Dates
20th February 2025, 9.00 am – 1.00 pm, Conference Room 2.16A, Level 2, New Victoria ACH
13th March 2025, 9.00 am – 1.00 pm, Classroom 3, Royal Alexandra Hospital, Paisley
23rd April 2025, 9.00 am – 1.00 pm, Seminar Rooms 4&5, Stobhill ACH
11th June 2025, 12.30 pm – 4.30 pm, Classroom 3, Royal Alexandra Hospital, Paisley
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via: eESS Login (scot.nhs.uk)
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
Related e-Learning options are available for this topic via LearnPro under the CPD category:
- Assertiveness
- Giving and Receiving Feedback
- Managing Conflict
Last updated; 01/08/2024
Course Overview
Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to conduct and behaviours at work. The main aspects of addressing conduct/ behaviour concerns including roles and responsibilities, policy framework, sources of advice and support will be covered.
Learning Outcomes
By the end of this module delegates will be able to:
- demonstrate an understanding of the policies and able to identify supporting information available on HR Connect
- be able to carry out the manager’s role and responsibilities in relation to addressing conduct, concerns and behaviours within the workplace
- describe best practice and ensure it happens
- understand the range of responses available in managing employee conduct and behaviours
- promote a clear understanding of roles and responsibilities
- share knowledge of formal and informal approaches/interventions
Course Provider; Human Resources and Learning and Education
Who Should Attend
Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites: Familiarity with the Conduct Policy here and also the People Management Guide.
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- C3 – Health, Safety and Security
- C6 – Equality and Diversity
- G6 – People Management
Duration; 3 Hours
Current policy information is available here. You can also contact the HR Support and Advice Unit directly.
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Course Dates
10th January 2025, 9.30 am – 12.00 noon (MS Teams)
3rd March 2025, 1.00 pm – 3.30 pm (MS Teams)
20th May 2025, 9.30 am – 12.00 noon (MS Teams)
10th July 2025, 1.00 pm – 3.30 pm (MS Teams)
If for any reason you find yourself unable to attend, you must cancel your booking as spaces for this course are limited and others will be offered your place. To cancel please use the eESS Learner self-service facility – eESS Login (scot.nhs.uk)
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via: https://www.eess.nhs.scot.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
Last updated; 25/11/2024
Course Overview
To support staff to work in a person-centred, anti-discriminatory way. This training will tie in with and support the staff facing and VE Campaign.
Learning Outcomes
- Be better informed about HIV
- Be able to outline the role stigma plays in relation to attitudes towards patients with HIV
- Be aware of the effect of stigma and the impact on patients of stigmatising practice
- Be confident of what constitutes anti-discriminatory, inequalities sensitive practice and their responsibility to deliver it
Course provider
Who should attend
Pre-requisites
- There are no pre requisites for this course
Duration
KSF Links
- Core 1 – Communication
- Core 2 – Personal and People Development
- Core 4 – Service Improvement
How to book this course
- To book a place by telephone: 0141 211 8634
- To book a place by email: GG-UHB.bbvtrainingteam@nhs.net
- Please leave your Name, Job Title, Line Manager’s Name and Contact Details