Course overview
The course is now available as a 2-hour on-line presentation
This course will provide additional support to those who are considering retirement within the next 10 years.
You will also be provided with the opportunity to seek free independent financial advice (no obligation consultation on request)*
*Disclaimer: Affinity Connect in association with Affinity Financial Awareness (AFA), Independent Financial Advisory organisation are responsible for financial advice not your employer, in accordance with the Financial Conduct Authority’s regulations.
Your employer cannot recommend Affinity Financial Awareness (AFA), Independent Financial Advisory organisation but we can confirm they are registered with and regulated by the Financial Conduct Authority to give independent financial advice.
Learning outcomes
Course workbook
The workbook provides supporting material to that which is presented on the course, and may give you some helpful pointers to start with.
The workbook is updated annually, please use the following sign-in credentials.
- Username: affinityconnect
- Password: financialeducation
Course provider
Who should attend
- This course is aimed to help those within 10 years of exercising pension options to achieve their retirement goals and will help you plan for the lifestyle changes ahead.
Pre-requisites
This course will educate and empower you to take control of your retirement by:
- Exploring the lifestyle changes within retirement
- An Overview of the NHS Pension Scheme
- Understand the income options available from your pension and make the most of your tax-free cash.
- Maximise the benefits of your State Pension
- Estate planning
- There is a range of post-course support available to help guide people through their options and have confidence in the choices they make.
Duration
- 2 hours – December course 2.5hours
KSF links
C 2 – Personal and People Development
To book a place on the course, please use the eESS Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.
- 19th November 2024, 9.30am – 12.00pm via MS Teams
- 18th December 2024, 1.00pm – 3.30pm via MS Teams
You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.
Please note; booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
- An e-Learning option is not available for this topic via LearnPro
Course overview
The course is designed to help delegates understand the purpose of recording meetings and the roles of the various people at the meeting. Delegates will be given hints and tips on recording minutes with an emphasis on acquiring skills that will improve their confidence in recording minutes.
Learning Outcomes
By the end of the course you will be able to:
- Recognise the roles and responsibilities of participants at a meeting
- Discuss planning and organising meetings
- Identify approaches for recording minutes
- Practice taking minutes at a meeting
- Consider actions following the meeting
- Develop a personal action plan
Course provider
- Learning and Education Team
Who should attend
Pre-requisites
- Sections within course workbook to be completed prior to attendance
Duration
- 1 Day Face to Face Session (6 hours)
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- G5 – Service and Project Management
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.
- 31st October 2024- 9.30am- 4pm, New Victoria ACH, Room 16b
- 11th December 2024- 9.30am-4pm- RAH, Classroom 3
- 06th February 2025- 9.30am – 4pm – Stobhill seminar room 6
- 09th April 2025- 9.30am – 4pm- RAH Classroom 3
- 24th June 2025- 9.30am – 4pm- Stobhill seminar rooms 4 and 5
You will receive detailed joining instructions a week before the course date which will also include a workbook to be completed prior to attendance.
Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)
If you need any information please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
- An e-Learning option is not available for this topic via LearnPro
Links with other courses
- CPD: Managing Effective Meetings
Course overview
Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to promoting employee health and attendance.
This module has a particular focus on supporting staff with mental health and/ or stress issues including use of the Stress Risk Assessment tool.
Learning outcomes
By the end of the session you will:
- Understand the purpose of the NHSGGC Staff Health Strategy and legislation relating to mental health in the workplace.
- Be ready to assess the risks caused by personal stress or work related stress (Stress Risk Assessment Tool).
- Understand the importance of monitoring and review after the risk assessment is completed.
- Be aware of the range of resources available to support you and your staff.
Course provider: Occupational Health
Duration: 4 hours
Who should attend
Any manager in NHSGCC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites
Familiarity with the following resources will be useful:
KSF links
- C1 – Communication
- C3 – Health, Safety and Security
- C6 – Equality and Diversity
- HWB1 – Promotion of Health and Wellbeing
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner Self-Service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user name and password available to access the system.
28th November 2024, 9.00am – 1.00pm via MS Teams
15th January 2025, 9.00am – 1.00pm via MS Teams
18th February 2025, 13.00pm -17:00pm via MS Teams
20th March 2025, 9.00am – 1.00pm via MS Teams
14th April 2025, 9.00am – 1.00pm via MS Teams
Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates. Please be ready to log in at least 5 minutes before the session’s start time.
Guidance on how to search for Learning and Development on eESS OLM can be found below.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)
If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).
Last updated; 01/08/2024
Course overview
The course is designed for those responsible for leading teams by developing personal skills in handling difficult conversations with staff and peers. The course will also explore good practice approaches to effective management of challenge.
Learning Outcomes
By the end of this course delegates will:
- Discuss reasons why conversations can be difficult
- Use a recognised communication model and identify some key elements/steps to help you plan and manage potentially difficult conversations
- Demonstrate and reflect on practical skills in handling difficult conversations
- Plan actions to transfer learning from the workshop into practice
Course provider; Learning and Education Team
Who should attend
Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre requisites; all potential candidates should explore the People Management Guide
Duration: 4 hours
Mode of delivery: Tutor-Led (Face to Face)
KSF Links
- C1 – Communication
- C2 – Person and People Development
- G6 – People Management
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
- 16th December 2024, 12.30pm-4.30pm, Classroom 3, Royal Alexander Hospital
- 20th February 2025, 9am- 1pm, Conference Room 2.16A, Level 2, Victoria Infirmary ACH
- 23rd April 2025, 9am-1pm, Stobhill ACH rooms 4 and 5
- 11th June 2025, 12.30pm-4.30pm, Classroom 3, Royal Alexander Hospital
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via: eESS Login (scot.nhs.uk)
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
e-Learning
Related e-Learning options are available for this topic via LearnPro under the CPD category:
- Assertiveness
- Giving and Receiving Feedback
- Managing Conflict
Last updated; 01/08/2024
Course Overview
Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to conduct and behaviours at work. The main aspects of addressing conduct/behaviour concerns including roles and responsibilities, policy framework and sources of advice and support will be covered.
Learning Outcomes
By the end of this module delegates will be able to:
- demonstrate an understanding of the policies and able to identify supporting information available on HR Connect
- be able to carry out the manager’s role and responsibilities in relation to addressing conduct, concerns and behaviours within the workplace
- describe best practice and ensure it happens
- understand the range of responses available in managing employee conduct and behaviours
- promote a clear understanding of roles and responsibilities
- share knowledge of formal and informal approaches/interventions
Course Provider; Human Resources and Learning and Education
Who Should Attend
Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites: Familiarity with the Conduct Policy here and also the People Management Guide.
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- C3 – Health, Safety and Security
- C6 – Equality and Diversity
- G6 – People Management
Duration; 3 Hours
Current policy information is available here. You can also contact the HR Support and Advice Unit directly.
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
10th January 2025, 09:30pm-12:00pm (MS Teams)
3rd March 2025, 13:00pm-15:30pm (MS Teams)
If for any reason you find yourself unable to attend, you must cancel your booking as spaces for this course are limited and others will be offered your place. To cancel please use the eESS Learner self-service facility – eESS Login (scot.nhs.uk)
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via: https://www.eess.nhs.scot.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
Last updated; 25/11/2024
Course Overview
To support staff to work in a person-centred, anti-discriminatory way. This training will tie in with and support the staff facing and VE Campaign.
Learning Outcomes
- Be better informed about HIV
- Be able to outline the role stigma plays in relation to attitudes towards patients with HIV
- Be aware of the effect of stigma and the impact on patients of stigmatising practice
- Be confident of what constitutes anti-discriminatory, inequalities sensitive practice and their responsibility to deliver it
Course provider
Who should attend
Pre-requisites
- There are no pre requisites for this course
Duration
KSF Links
- Core 1 – Communication
- Core 2 – Personal and People Development
- Core 4 – Service Improvement
How to book this course
- To book a place by telephone: 0141 211 8634
- To book a place by email: GG-UHB.bbvtrainingteam@nhs.net
- Please leave your Name, Job Title, Line Manager’s Name and Contact Details
Course Overview
To increase knowledge and understanding in relation to HIV and Hepatitis C regarding disease progression, treatment and care options.
Learning Outcomes
By the end of the session delegates will have:
- An understanding of how both viruses are managed at the specialist centres
- Have knowledge of referral pathways with in NHSGGC
Course Provider
Who should attend
- Staff who wish or require further in depth training for HIV and Hepatitis C
Pre-requisites
- To have attended the BBV full day training course or working with BBVs
Duration
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- C4 – Service Improvement
How to book this course
- To book a place by telephone: 0141 211 8634
- To book a place by email: GG-UHB.bbvtrainingteam@nhs.net
- Please leave your Name, Job Title, Line Manager’s Name and Contact Details
Course overview
The purpose of this course is to:
- Examine the key health and safety related legal duties of employers and employees
- Have and understanding of the organisations approach to managing Health and Safety
Learning Outcomes
By the end of the course delegates will be able to:
- Explain how key legislative requirements are implemented in the organisation via policy, risk assessment, incident reporting and training
- Describe potential hazards and associated risks in a range of healthcare settings
- Understand their own individual responsibilities and what is expected of them in order to ensure they contribute to the safety of their workplace
- Understand the importance of co-operation and communication on safety matters
- Describe how to seek further advice and guidance in relation to health and safety concerns
- Understand their own individual responsibilities to request support in relation to health and well being related issues
Course provider
- This course can be accessed online via LearnPro
Who should attend
- All GGC employees are required to complete this course
Pre requisites
Duration
KSF Links
- C1 – Communication
- C2 – People and Personal Development
- C3 – Health, Safety and Security
- C4 – Service Improvement
e-Learning
Health and Safety, An Introduction training is delivered via LearnPro. You will find it under the Statutory/Mandatory tab on your front page.
If staff members are showing as compliant on their lean pro account but not in the Monthly Managers reports then they need to add/amend their payroll number on their profile.
Course overview
The modules contained in the course will provide you with the knowledge and understanding of how to prevent and manage fire within the NHSGGC workplace.
The modules are:
- Introduction and General Fire Safety
- Fire Prevention
- Fire Fighting Equipment
- Specialist Roles
- Fire Emergency within the Ward
Course provider
- NHS Greater Glasgow and Clyde
Who should attend
Pre-requisites
Duration
KSF Link
- Core 3 – Health, Safety and Security
e-Learning
Fire Safety training is delivered via LearnPro and will find it under the Statutory/Mandatory category.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
If staff members have completed courses and showing as Complaint on their Learn Pro Account but not compliant on Managers Monthly reports then the staff member needs to add/amend their payroll number on their profile.
Attention
Before booking a place, please read the information below and the following course descriptor carefully to make sure this is a right course for you:
- This course is designed for the new, current and future/aspiring operational managers and provides an introduction to the common, but often taken-for-granted management skills.
- Please also go through the slides to make sure this course can cover your training needs/expectations.
- If you are an experienced manager and have had previous training in the covered topics, you should consider other CPD options such as Leading to Change Leadership Development Programmes and also the Boardwide Leadership Provision.
Topics covered
Communicating and Influencing
Effective communication and the ability to influence are foundational to good management of individuals and teams. We will introduce and explore the communication cycle and help you to reflect on your current practice. This will include 1-to-1 and team communication.
Learning outcomes
- Understand the nature and importance of the communication process in workplace
- Communication cycle and barriers to effective communication and how to remove barriers
- Principles of effective communication, be able to assess your own effectiveness in communicating with others and influencing them
- Be ready to use tools and techniques to support more effective communication
- How to plan and assess a successful communication
- Role of managers to deliver an effective communication cycle and employee voice
- Know about NHSGGC organisational goals and values
Organising and Delegating
Effective use of your time, staff time and supporting staff development are priorities for you as a manager. This session will introduce tools and tips to help you delegate and organise your team.
Learning outcomes
- Recognise the difference between leadership and management
- Understand performance management and factors affecting performance in your team
- How to measure and boost your team members’ performance
- Time management and Principles of good time management
- Key principles of delegation and how to delegate, monitor and review delegated activities
Managing Change
Change is essential part of a dynamic organisation like NHS Greater Glasgow and Clyde providing health care in an ever changing world. This session will provide you with valuable guidance and models to support and take forward change initiatives.
Learning outcomes
- Understand the forces for change in an organisation and common barriers
- Recognise and know how to apply key principles of change management
- Recognise and be ready to use a range of tools to support the management of change
Problem Solving and Decision Making
We will introduce and demonstrate a range of tools and techniques to help you work through day-to-day challenges as well as think about longer term improvement objectives.
Learning outcomes
- Understand the value of adopting a culture of improvement
- Recognise a range of tools and techniques that support problem solving and decision making
- Be ready to use a 6-step approach to problem solving.
The course workbook provides summary information on each topic along with further specific resources for further development.
An option to gain accreditation through an appropriate SVQ/PDA may be available to you. For further information please contact the SVQ team .
Course Provider: Learning and Education Service
Who should attend
Any new and current operational manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC, but they manage NHSGGC staff in their teams.
This programme is also open to anyone who (as part of their PDP) is aiming to move into a management/supervisory role.
Pre-requisites
All potential candidates should explore the followings:
KSF Links
- C1 – Communication
- C2 – Personal and People Development
- C5 – Quality
- C6 – Equality and Diversity
- G6 – People Management
Duration; We offer this course for 1½ or 3 half days, so please choose the best duration that is convenient for you and for your service.
21st (9am-5pm) and 22nd (9am-1pm) January 2025 (1.5 days) – MS Teams
18th (9am-1pm) , 19th (9am-1pm) and 20th February (9am-1pm) 2025 (3 half days) – MS Teams
18th (9am-5pm) and 19th (9am-1pm) March 2025 (1.5 days) – MS Teams
15th (9am-1pm) , 16th (9am-1pm) and 17th April (9am-1pm) 2025 (3 half days) – MS Teams
To book a place on the course
NHSGGC Staff
Please use the eESS Learner Self-Service Facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses.
Remember to have your eESS User ID and password available to access the system. If you have forgotten your log in details for eESS then please use the Login Assistance link in the sign in section.
If for any reason you find yourself unable to attend, you must cancel your booking as spaces for this course are limited and others will be offered your place. To cancel please use the eESS Learner Self-Service Facility.
Partnership Staff
Please use our self service enquiry portal and leave an enquiry with your full name, email address, where you work (Directorate and sector) and the course date (preference and back ups if possible) you would like booked on.
You can also register for an account on this link if you do not have one already.
You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.
Please note; booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk).
Last updated; 3/12/2024