To increase knowledge and understanding of Blood Borne Viruses
Learning Outcomes
By the end of the session delegates will have:
Explored prevalence of BBVs within Scotland
Identified transmission routes and explore the issues relating to testing for BBVs (this includes how to test)
Increased their knowledge regarding referral pathways for testing, treatment and support
Explored prevention/ risk reduction measures for these clients
Have an awareness of the NHSGGC HIV Anti-Stigma Campaign
Gained an understanding of the GGC policy on management of Occupational/ Non-Occupational exposure to BBVs including PEP/PEPSE
Course provider
Sexual Health Advisers
Who should attend
This session is a basic starter or refresher aimed at participants who wish to increase their knowledge of Blood Borne Viruses including current diagnosis and treatment pathways.
Please leave your Name, Job Title, Line Manager’s Name and Contact Details
Course overview
The course is to support the implementation of NHS Greater Glasgow and Clyde’s Bereavement Policy we are offering a series of short training sessions to promote an increased awareness and better understanding of death and bereavement, aimed at enabling better provision of bereavement care for patients, relatives and staff.
Learning Outcomes
By the end of the course you will:
Have reflected on your own grief journey
be able to recognize vulnerability and the need for support in the work place
be able to recognize some of the needs / fears of a dying patient
Be able to describe different models of grief
Be able to identify complicated and disenfranchised grief
Be better equipped to provide person centred bereavement care
Course provider; Bereavement Team
Who should attend?
Anyone who wishes to develop their knowledge, skills and understanding and coping with death and bereavement in order to provide better care and support to patients, relatives and staff.
Pre requisites; There are no prerequisites for this course
Duration; 2 1/2 hrs
KSF Links
C1 – Communication
C2 – Person and People Development
C4 – Service Improvement
C6 – Equality and Diversity
If you wish to organise a local training session for your service team or if require any further information as to the specific content of the course, and how it could be adapted to you local team needs please do not hesitate to contact:
e-Learning; An e-Learning option is not currently available for this topic via LearnPro
Course overview
This course is designed to help delegates to understand what assertiveness is, and when to use it. Assertiveness can improve performance and help with the management of difficult people and situations.
Learning Outcomes
By the end of the course delegates will be able to:
Recognise what assertiveness is
Identify how behaviour can be influenced
Describe why and when to use assertive behaviour
Explain how to use assertive behaviour when dealing with difficult people and situations
Course provider: Learning and Education Team
Who should attend; All staff are welcome to attend
Pre requisites; None
Duration; Guided learning time 45 minutes
KSF Links
C1 – Communication
C2 – Personal and People Development
e-Learning: An e-Learning option is available for this topic via LearnPro. You will find it under the CPD category.
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact the Learning and Education Support Team on 0141 278 2700 (Option 3).
Course overview
This 1 day course has been developed to support and identify the skills and knowledge required to undertake the role and function of a second worker, as part of the Adult Support and Protection 2007 Act. This course will consider the duties and expectations of the second worker in practice.
You should only apply for either the Multi Agency Awareness training or the Second Worker training and not both.
Learning Outcomes
The learning objectives will address the requirements of undertaking an Adult Support and Protection inquiry and investigation, covering the period of receipt of initial concern through to the Adult Support and Protection Case Conference. The course will underline best practice and the course programme adheres to the requirements of the Adult Support and Protection (Scotland) Act 2007, the Code of Practice and Glasgow’s current procedures.
Course provider: Social Work Services
Who should attend?
All members of the Glasgow City Health and Social Care Partnership are welcome to apply after discussion and approval from their managers.
Health partners will be involved both in referral and in supporting the investigation process through the sharing of relevant medical information or undertaking a medical examination of the adult at risk. Whilst the lead investigating officer (council officer) for Glasgow City Council will be a registered and qualified social worker, in certain circumstances, it may be appropriate for a health professional to be involved along with the council officer in the course of an investigation. Therefore, this Second Worker training is recommended to support staff within this role.
Only health staff nominations can be accepted via eESS. All social work staff should apply through the Social Work Services.
Pre-requisites: None
KSF Links
C1 – Communication
C2 – Personal and People Development
C3 – Health, Safety and Security
C6 – Equality and Diversity
Dates
Duration: 7 Hours
Wednesday, 17th January 2024, 9.30am – 4.30pm
Wednesday, 21st February 2024, 9.30am – 4.30pm
Wednesday, 27th March 2024, 9.30am – 4.30pm
Thursday, 30th May 2024, 9.30am – 4.30pm
Venue: Room 5 and 6, Social Work Department, Learning and Development, 117 Brook Street, Bridgeton, Glasgow G40 3AP
To book a place on the course, please use the eESS Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Guidance on how to search for Learning and Development on eESS OLM can be found below.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS.
If you need any information on specific course content, please contact Angela McGowan, Senior Learning and Development Officer on 0141 550 7700. Regarding the booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
Course overview
Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to promoting employee health and attendance. The main aspects of attendance management including roles and responsibilities, policy framework, reporting procedures and sources of advice and support will be covered.
Learning Outcomes
By the end of this module delegates will to:
become more familiar with the Attendance Management Policy and good practice
understand how to use attendance data and its use to identify trigger points
develop understanding of reporting and recording requirements
share knowledge of formal and informal approaches/interventions
promote a clear understanding of roles and responsibilities in attendance management
Course Provider: Human Resources and Learning and Education
Who should attend?
Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
KSF Links
C1 – Communication
C2 – Personal and People Development
C3 – Health, Safety and Security
C6 – Equality and Diversity
HWB1 – Promotion of Health and Wellbeing
Duration: 3 Hours
Pre-requisites
All potential candidates should explore the followings:
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
Last updated; 11/10/24
Why use this site?
‘To improve the care and wellbeing of people in Scotland by making best use of digital technologies in the design and delivery of services.’
We are all living in an increasingly digitized world. How we connect with this at home is a personal choice. But how we connect at work is becoming increasingly essential to how we provide and deliver our services, ensuring our patients and families are supported along the way.
So, we hope this website will offer support and help you to work as a digitally enabled clinician on a day-to-day basis but also to consider what it takes to become a digital champion in your area.
Digital literacy
The skills and capabilities that equip us to work in a digital workplace are called ‘digital literacy’.
A useful framework that describe the various aspects of digital literacy is:
As part of the our approach to supporting positive attendance at work, HRConnect has been updated to provide staff with a facility to easily access a range of self help guides, information and advice on common problems which have the potential to impact on staff wellbeing.
The new resource, accessed via a button on the front page of HR Connect headed ‘Self Help for Staff’ complements the Staff Health Strategy and utilises it’s recognised branding. The new resource is now available. The four topics covered are Money Advice, Carers Advice, Mental Health and Living Life to the Full.
Emotional wellbeing resources
In addition, NES have created a number of resources to help support emotional wellbeing which you may find useful during the pandemic and beyond.
There are resources for individuals and managers including e-modules and podcasts.
To find out more about Fellowships at Canniesburn, please visit the Clinical Placement with NHSGGC webpage for more information.
Preparation
To get the most out of the programme please be ready to discuss your current practice. You will be asked to reflect on recent experiences and to plan activities relating to one or more of the key themes.
With each of the four topic areas we will begin by introducing current models and ideas and then go on to explore how you can apply these in your day-to-day role.
Topics covered
Communicating and Influencing
Effective communication and the ability to influence are foundational to good management of individuals and teams. We will introduce and explore the communication cycle and help you to reflect on your current practice. This will include 1-to-1 and team communication.
Learning outcomes
Understand the nature and importance of the communication process in workplace
Communication cycle and barriers to effective communication and how to remove barriers
Principles of effective communication, be able to assess your own effectiveness in communicating with others and influencing them
Be ready to use tools and techniques to support more effective communication
How to plan and assess a successful communication
Role of managers to deliver an effective communication cycle and employee voice
Know about NHSGGC organisational goals and values
Organising and Delegating
Effective use of your time, staff time and supporting staff development are priorities for you as a manager. This session will introduce tools and tips to help you delegate and organise your team.
Learning outcomes
Recognise the difference between leadership and management
Understand performance management and factors affecting performance in your team
How to measure and boost your team members’ performance
Time management and Principles of good time management
Key principles of delegation and how to delegate, monitor and review delegated activities
Managing Change
Change is essential part of a dynamic organisation like NHS Greater Glasgow and Clyde providing health care in an ever changing world. This session will provide you with valuable guidance and models to support and take forward change initiatives.
Learning outcomes
Understand the forces for change in an organisation and common barriers
Recognise and know how to apply key principles of change management
Recognise and be ready to use a range of tools to support the management of change
Problem Solving and Decision Making
We will introduce and demonstrate a range of tools and techniques to help you work through day-to-day challenges as well as think about longer term improvement objectives.
Learning outcomes
Understand the value of adopting a culture of improvement
Recognise a range of tools and techniques that support problem solving and decision making
Be ready to use a 6-step approach to problem solving.
Put learning into practice
Although there will be no assignment or project work it is still vital that you think about how you will make use of learning from the programme.
Identify personal and service objectives with your manager before booking a place
Be prepared to share examples and try out tools and techniques during the programme
You will be asked to support evaluation of the programme which will give you the opportunity to reflect and comment on how you have applied learning back in your workplace.
Specifically you should consider:
Key personal learning points
Any immediate impact of the programme (personally and/or on the service)
Action planning (proposed impact).
Interested in gaining accreditation for your learning?
An option to gain accreditation through an appropriate SVQ/PDA may be available to you.
For further information please contact the SVQ team.
If you want to have a chat about any aspect of the programme please contact our L&E Support Team via NHS Service Now Portal.
Last updated; 01/08/2024
We have three Staff Forums and Network for BME, Disabled and LGBTQ+ staff members and their allies. These are staff led groups of employees, established to support colleagues in having their voices heard in respect of experiences working for NHSGGC.
Each Forum/Network has an appointed Chair and a growing membership of around 300 to 350 people.
The invitation to join a Forum/Network is open to everyone – please click the relevant tile below to find out more about joining and becoming a member.
We are committed to supporting our staff equality groups and have named Human Resource contacts to provide consistent support, information and advice to the Chair and members, with HR specific enquires and concerns.
Our Staff Forums and Network are inclusive, engaging and passionate, offering support, access and opportunity. Members are invited to share lived experiences if they choose, and exchange ideas and recommendations for continuous improvement. The Forums/Network enable constructive conversations and are a powerful source of influence.