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Staff & Recruitment

Update March 2022 

This resource is being redeveloped. More training will be added when it is confirmed new sessions are scheduled in 2022.

Communications training currently available can be accessed from the headings below:

Anticipatory Care Planning (ACP) Communication Skills Training

We have developed a training session to help staff reflect on the best way to incorporate ACP conversations into their everyday practice.

Provider: Macmillan ACP Programme Team

Duration: 2 hours

Bereavement Awareness Sessions for Staff

These brief sessions aim to increase your understanding, and help you feel better informed and more confident in communicating with and supporting grieving families.

Provider: Child Bereavement UK/NHSGGC Bereavement Service

Duration: 1 hour

Communication Skills – Foundation

This Workshop is licensed and is appropriate for all staff groups. The Sage and Thyme Workshop is based upon evidence relating to core communication skills, psychological assessment and support.

The three hour workshop, run by three facilitators, teaches up to 30 delegates on how to use a structured approach for getting in and out of a conversation with someone who is upset or distressed, while providing basic psychological support. The workshop uses a mix of small group work, lectures and interactive rehearsals based on participant’s scenarios to teach and demonstrate a structure approach to noticing distress, hearing concerns and responding helpfully.

NB. In addition to the calendar sessions this training can also be delivered on request to teams or groups.

Provider: Acute Palliative Care Practice Development Team

Duration: 3 hours

Communication Skills – Realistic Conversations: Skills To Support TEP Conversations

A Treatment Escalation Plan (TEP) is a communication tool which is helpful in hospital when a person with serious illness has the potential for acute deterioration or may be coming towards the end of their life. Sometimes doing everything possible may actually lead to harm – to more suffering and distress rather than less – and without any particular gain. What can be done and what should be done may not necessarily be the same thing. Treatment Escalation Plans should be discussed and made based on personalised realistic goals rather than ‘one size fits all’ treatment.

Provider: EC4H

Duration: 75 minutes

GGC 28: Anticipatory Care Planning

The aim of this module is to provide staff with a general understanding of the Anticipatory Care Planning process. The module is in 6 sections, each covering a different aspect:

  1. What do we mean by Anticipatory Care Planning?
  2. Who needs an Anticipatory Care Plan
  3. Why is Anticipatory Care Planning required?
  4. When should an Anticipatory Care Plan be discussed?
  5. How do we have good Anticipatory Care Planning conversations?
  6. Where can we store and access Anticipatory Care Planning information?

Provider: LearnPro

Duration: 1 hour

Assertiveness

This course is designed to help delegates to understand what assertiveness is, and when to use it. Assertiveness can improve performance and help with the management of difficult people and situations.

Provider: LearnPro

Duration: 45 minutes

British Sign Language – Booking Interpreters

There are over 4000 Deaf people using British Sign Language (BSL) in the NHSGGC area. By law, we must provide an interpreter for our Deaf patients, both at health appointments and when they are in hospital. This new video has been produced to show staff how and when to book a British Sign Language Interpreter for patients. It explains why it is so essential to provide interpreting support for our Deaf patients and looks at additional methods of communication.

Provider: LearnPro – Equality and Human Rights Team (CIT)

Duration: 1-2 hours

Conflict and Challenging Behaviour

This course is suitable for staff who have minimal direct contact with patients or members of the public but may be exposed to occasional verbal abuse e.g. in reception areas where staff work behind desks or screens. This course focuses on risk assessment, self awareness, proactive service delivery and good communication skills. Access this training in the Specialist Subject section of LearnPro.

Provider: LearnPro

Duration: 1-2 hours

Conflict Management

In order to manage conflict you will need to learn about the causes of conflict and how you can minimise the effects or prevent conflict from occurring. It is also important to know what do if conflict does occur in order to support your team and deal with any adverse effects.

Provider: LearnPro

Duration: 1-2 hours

Giving and Receiving Feedback

This module will help you understand the value of giving feedback in the workplace, as well as knowing when and how to give it. It is also important that you are able to receive and deal with feedback in order to develop yourself and build constructive working relationships with your colleagues.

Provider: LearnPro

Duration: 1-2 hours

Managing Effective Meetings

An increasingly important communication skill for anyone involved in supervisory management is that of managing effective meetings. Whether the meetings are low key or of great significance, the principles and issues are the same when it comes to chairing them successfully and this module will guide delegates through the skills and tasks required to master. 

Provider: LearnPro

Duration: 1-2 hours

GC231: Carer Awareness Training Core Information

This module offers you the opportunity to explore the principles and practices of the NHSGGC Carers Pathway, how carers are identified, provided with relevant information and signposted to support. 

Provider: Health Improvement

Duration: 30 minutes

The Learning and Education service offers a range of development opportunities for all staff from entry into post and throughout the span of your career. From formal qualifications to learning pathways, we will provide you with practical solutions tailored to your needs. This may be by completing a work based qualification, attending a tutor led session or using online learning resources.  

Our Learning, Education and Training Catalogue outlines information on the wide range of tutor led and online courses that are available. Access to online learning is flexible and resources can be accessed from mobile devices, work or home PCs at any time.

Your learning and development should be discussed and reviewed with your line manager or supervisor throughout the year and at your annual Personal Development Planning and Review conversation. Your agreed learning will then be recorded electronically in your Personal Development Plan.

Support for learning is outlined in the section on our staff NHSGGC Bursary Fund.

Contact LE Support Unit

Please use the HR Self-Service Portal for your request and ensure that you add the link to your Favourites for easy access.

How to Raise a ServiceNow Ticket for L&E.mp4

If your enquiry is urgent or you would prefer to talk to one of the Learning and Education Assistants please contact us by telephone 0141 278 2700 option 3. The team are available at the following times:

  • Monday – 10.00am until 3.00pm
  • Tuesday – 10.00am until 3.00pm
  • Wednesday – 10.00am until 3.00pm
  • Thursday – 10.00am until 3.00pm
  • Friday – 10.00am until 3.00pm

User videos have also been created in order to provide a clear demonstration of how to log an enquiry or request for LE support . The video can made full screen by clicking on the ‘Fullscreen’ arrows at the bottom right of the video.

Forgotten Passwords and Log in details reset (LearnPro and TURAS)

Learnpro

  1. Click on the Forgotten password link

2- A box will appear below the forgotten password link for an email address to be added and send button clicked

  • A rest link will be emailed to email added above for the password to be reset

TURAS Appraisal

1 – Click on the ‘Forgot your password?’ link.

2 – Add email address and click ‘Send verification code’

3 – A code will then be emailed to the address you gave.   Please leave the TURAS page opened until the code arrives, then copy and past it into the ‘Verification code’ section and click ‘Verify code’ and then ‘Continue’.

4 – This then allows the password to be reset

In House Training and Meeting Room Facilities

If you are planning an event in NHSGGC you should consider delivering this online using MS Teams. If it is essential to use a physical space for your event and require a room(s), there are two internal contacts that you may find helpful in locating the room that best suits your requirements.

Please note that currently all venues are subject to physical distancing guidelines and you should check facilities at time of booking.

Contacts

Further Information

Jenny and the Bear

Topic: Tobacco

Description: The “Jenny and the Bear” story book and Name the Teddy competition, are part of a co-ordinated programme which aims to increase awareness of the effects of secondhand smoke on children and what parents/carers can do to ensure their children are not exposed to its harmful effects.

The programme consists of a story being read to pupils by their class teacher, followed by a classroom activity to agree a name for the bear in the story.  The teddy bear names are then entered into a competition and the winners will be awarded a teddy mascot for their class (1 class from each local authority area in GG&C).  Letters are sent out to all primary schools in GG&C at the start of the school year with information on how to register for the programme.

The story of the little girl and her teddy offers the opportunity to explore the themes of secondhand smoke, a favourite toy, rewarding positive behaviours and consideration for others. In addition, all children who take part in the programme will be given a booklet version of the story to take home. It is hoped that this will support parents/carers reading to their children and raising awareness of the issues of secondhand smoke within the wider family.

Type: Lesson Plan, Online Resource, Film, Book

Target group: Early

IT/practical requirements: A video version of this story is available as a YouTube link for live streaming

Implications for staff: None

Cost attached: No

Resource link: NHSGGC: Jenny and the Bear / Name the Teddy

QA Tool: Jenny and the Bear QA Tool

Choices for Life: Liam’s Story (Tobacco)

Topic: Tobacco and Peer Pressure

Description: Togther with PACE Theatre, Choices for Life have produced a series of dramas “Someday” which are all interlinked. They tell the story of Liam, Sophie and Scott as they experience peer pressure, smoking, drugs and alcohol for the first time.

Liam’s story is about a young boy and his school ates who try to persuade him to smoke to fit in with the crowd and the consequences that follow (smoking, peer pressure, fitting in).  The film lasts approximately 15 minutes and can either be watched on its own or as part of the someday series covering other substance misuse topics.  

Type: Online resource, Film

Target group: Second Level

IT/practical requirements: Access to the internet required 

Implications for staff: None

Cost attached: No

Resource link: 

QA Tool: Liam’s Story QA Tool

Smokefree 4 Me

Topic: Tobacco

Description: The Smokefree 4 Me programme is a health education initiative which aims to prevent smoking uptake and encourage young people to make an informed choice to stay smoke free.  The Programme is open to all S1 and S2 classes across Greater Glasgow and Clyde.

Classes can take part in the programme in different ways depending on the interests and needs of the pupils as well as the amount of time available in class to undertake activities.  The programme is split into five themes:

  • Theme 1:  Health Effects of Smoking
  • Theme 2:  Peer Influence and Decision Making
  • Theme 3:  Smoking and the Law
  • Theme 4:  The Tobacco Industry, Advertising and Promotion
  • Theme 5:  Tobacco, Poverty and the Environment

Each theme has an accompanying lesson plan with background information on the topic, suggested ideas for lesson development and a topical newsletter.

Type: Lesson Plans, Online Resource, Pack

Target group: Third

IT/practical requirements: All secondary schools in Greater Glasgow and Clyde have previously received a hard copy of the pack but please follow the link below for the most recent version with up to date statistics. Some lessons may require IT access in class depending on activities chosen.

Implications for staff: No training required but CPD sessions may be available in each local authority area via your local CPD calendar.

Cost attached: No.

Resource link: Please note: this resource is currently unavailable. Smokefree 4 Me is under review by NHS GGC. A revised version will be linked here once available.

QA Tool: Please note: this resource is currently unavailable. Smokefree 4 Me is under review by NHS GGC. A revised version will be linked here once available.

Trade Winds

Topic: Tobacco

Description: Trade Winds: Learning about Tobacco is an interdisciplinary resource for primary schools and is targeted at P5-P7 pupils (second level).  

The pack covers all curriculum areas and is designed to enable children to extend their learning beyond the health impacts of tobacco to a consideration of broader tobacco issues.

 The pack is split into 7 topic areas:

  • Topic A – Setting the Scene
  • Topic B – History of Tobacco
  • Topic C – Health Effects of Smoking
  • Topic D – Secondhand Smoke
  • Topic E – Cost of Tobacco (Global and Local)
  • Topic F – Influences on Smoking (Media and Peer Pressure)
  • Topic G – Extending Children’s Learning Through the Arts

Type: Lesson Plans, Online Resource, Pack

Target group: Second

IT/practical requirements: All primary schools in Greater Glasgow and Clyde have previously received a hard copy of the pack but please follow the link below for the most recent version with up to date statistics. Some lessons may require IT access in class depending on activities chosen.

Implications for staff:  No training required but CPD sessions may be available in each local authority area via your local CPD calendar.

Cost attached: No

Resource link: Please note: this resource is currently unavailable. Trade Winds is under review by NHS GGC. A revised version will be linked here once available.

QA  Tool: Please note: this resource is currently unavailable. Trade Winds is under review by NHS GGC. A revised version will be linked here once available.

Tobacco-free Secondary Schools

Topic: Tobacco

Description:

By aspiring to be a smoke-free school, schools can support young people to make confident, responsible, effective decisions about their health and wellbeing. There are many different factors that lead young people to smoke and the extent to which smoking is prominent and accepted in the environment around them plays a crucial part. Consistency between what is experienced in the school environment and reinforcing smoke-free messages in the classroom is key.

The pack includes a range of practical tools and resources and is arranged into 2 parts that can be used independently or together:

Part 1 – Guide to becoming a Tobacco-free School

This guide document is intended to support a school through the steps required in order to become a tobacco free school. It explains the background, why it is important and key issues.   This guide replaces the previous “Tobacco-free Schools – Helping You Achieve It” guide by Smokefree Services and Ash Scotland.

The guide breaks down the process into 10 steps – and these are laid out in a very practical way that is easy to follow. There is a suite of templates available to guide the schools through the process – these can be found in Appendix 1 and are fully editable Microsoft Word documents. 

Part 2 – Tobacco-free Schools Teaching Pack

Secondary pack aligned to Curriculum for Excellence 3rd and 4th level (S1-S3) although reference is also made in the pack to the importance of continuing activity through Senior Phase, for which this material would be suitable.

There are 23 different activities over 10 topic areas.   It is not necessary for all activities or topics to be used – teachers are free to “pick and mix”.

Topics covered include:

  • introducing tobacco
  • benefits of being smokefree
  • smoking and health
  • dealing with peer pressure and building confidence
  • e-cigarettes and vaping
  • smoking and mental health
  • smoking and physical activity
  • money money money
  • towards a Smokefree Scotland
  • cigarettes, plastic and the environment

Type: Lesson Plan(s), Online Resource

Target group: Third, Fourth, Senior phase

IT/practical requirements:

Quit Your Way Smokefree Schools have 1 printed copy of the resource for every secondary school in Greater Glasgow & Clyde.  To request your free copy please email: Quityourway.smokefreeschools@ggc.scot.nhs.uk

The pack is also available online:

  1. Visit https://www.ashscotlandmoodle.org.uk/
  2. Select the ‘tobacco-free secondary schools’ course
  3. Create a new account to get started.

If there are any issues accessing the electronic version please contact eLearning@ashscotland.org.uk

Implications for staff: none

Cost attached: none

Resource link: Tobacco-free Secondary Schools

QA Tool: Tobacco-free Secondary Schools QA Tool

Substance Misuse PSE Curriculum Pack

Topic: Substance Misuse: drugs (including NPS), alcohol and tobacco

Description: 

Provides teachers with suggested lessons and resources to support delivery of substance misuse lessons as part of the PSE curriculum in Secondary Schools.  Learners will develop their understanding of the use and misuse of a variety of substances including over the counter and prescribed medicines, alcohol, drugs, tobacco, solvents and new psycho active substances.  They will explore and develop their understanding of the impact of risk taking behaviour on their life choices.  Learners are enabled to make informed personal choices with the aim of promoting healthy lifestyles.

S1 Module

  • Lesson 1 – What is a drug
  • Lesson 2 – Sophie’s Story (Alcohol)
  • Lesson 3 – Peer Pressure
  • Lesson 4 – Understanding the school’s policy on drugs

S2 Module

  • Lesson 1 – Drug names and effects
  • Lesson 2 – Drugs and the law
  • Lesson 3 – So what do you think you know about alcohol?
  • Lesson 4 – Why do people use drugs?

S3 Module

  • Lesson 1 – What’s in a unit?
  • Lesson 2 – Helping other people
  • Lesson 3 – Smoking: attitudes, myths and facts
  • Lesson 4 – Choices (NPS)

S4 Module

  • Lesson 1 – Cannabis: the facts
  • Lesson 2 – Risky situations
  • Lesson 3 – Keeping safe – emergency action
  • Lesson 4 – Social implications of substance misuse

S5 Module

  • Lesson 1 – Alcohol and advertising
  • Lesson 2 – Trouble in town
  • Lesson 3 – Alcohol & Drugs, what do you think?
  • Lesson 4 – Scott’s Story (cannabis)

Type: Lesson Plan(s), Online Resource, Film

Target group: Third; Fourth; Senior phase.

IT/practical requirements: None

Implications for staff: None

Resource link: Substance Misuse PSE Curriculum Pack (zip files)

Cost attached: No

QA Tool: PSE Curriculum Pack QA Tool

Alternative resource links (no zip files):

Substance Misuse Primary Education Lesson Plans

Topic: Alcohol Drugs & Tobacco.

Description: The Substance Misuse Education Working Group have created new lesson plans (Early, First and Second Level) which are based on the Substance Misuse Education Resource Pack developed by Educational Services and NHS staff from West Dunbartonshire. A range of activities are provided which include interactive quizzes, paired working and individual learning. Some lesson plans have follow-up activities to further develop children’s learning on the topic. Home activity exercises have been included in some lessons to reinforce learning and promote discussion between parents/carers and their children. Additional lessons will continue to be developed by the Substance Misuse Education Working group in order to create a framework for substance misuse education.

 Early levelP1 lesson 1 – People who help meP1 lesson 2 – Unsafe situations and emergenciesFirst levelP2 lesson 2 – Decision makingP3 lesson 2 – RisksP3 lesson 3 – Decisions, Decisions!P4 lesson 1 – ConsequencesP4 lesson 2 – Peer pressureP4 lesson 3 – MedicinesP4 lesson 4 – What to do in an emergencySecond levelP5 lesson 1 – What are substances part 1: alcohol and tobaccoP5 lesson 2 – What are substances part 2: drugs and solventsP5 lesson 3 – Consequences – Risks and effectsP5 lesson 4 – Doing the right thingP6 lesson 1 – What are drugs part 1: legal drugsP6 lesson 2 – What are drugs part 2: illegal drugsP6 lesson 3 – RisksP7 lesson 1 – Consequences: drugs and the lawP7 lesson 2 – ResponsibilitiesP7 lesson 3 – Antisocial behaviour and substance misuse

Type: Lesson plans, online resource

Target group: Early; First; Second. 

IT/practical requirements: Access to PC and internet required for some lessons.

Implications for staff: None.

Cost attached: No.

Resource link: Substance Misuse Primary Education Lesson Plans (zip files)

QA Tool: Primary Education Lesson Plans QA Tool

As it is

Topic: Alcohol; Drugs.

Description: The AS IT IS DVD is a resource that tackles the issues of gang fighting, territorialism, offending behaviour and substance misuse. The DVD was produced by a partnership of statutory and voluntary agencies based in Glasgow. Accompanying pack was developed by Glasgow Council on Alcohol.  DVD includes interviews with real people and graphic imagery which some people may find disturbing. The resource challenges entrenched thinking by showing how choices made by gang members have impacted in their own and other people’s lives.  Police Scotland advise that the resource is an early intervention toolkit and can be used with P7, S1 & S2 pupils.  This resource will generate discussion and provoke different thinking with all age groups.  It is recommended that parental consent should be obtained if this resource is to be used with persons under the age of 16. It is strongly recommended that staff view the films and teaching aids prior to use.  If additional hard copies are required please contact Inspector Stevie Kinvig, Police Scotland.

Type: Pack.

Target group: Second; Third; Fourth.

IT/practical requirements: Access to DVD Player/PC & Projector to allow DVD to be played.

Implications for staff: The nature of this resource means that staff should review prior to use, young people may have experienced gang fighting & consequences & as a result may require support during and after use of the resource. DVD contains graphic scenes of violence.

Cost attached: No.

Resource link: TBC

QA Tool:

Buzzin

Topic: Drugs.

Description:  Buzzin explores the impact of solvent abuse on the lives of young people living in the fictional town of Duncastle through the use of  a DVD and lesson plans. The resource aims to raise awareness of dangers and effects of volatile substance abuse.

Type: Online resource.

Target group: Third. 

IT/practical requirements: Internet required to download pack and film.

Implications for staff: Pack has a teachers guide included.

Cost attached: No.

Resource link:  http://www.re-solv.org/education-prevention/

QA Tool: Buzzin QA Tool

Drugs Awareness

Topic: Alcohol; Drugs.

Description:  Drug Awareness is an interactive intervention to introduce the risks and effects of legal and illegal drugs with an alcohol and drugs harm reduction focus. The aim is to raise knowledge and awareness of different legal and illegal drugs and highlight the physical, social and emotional effects of drug use/misuse at a secondary school level and ensure pupils have an understanding of the negative consequences of taking drugs. This intervention uses methods that are interactive, current, and engaging for the young people enabling them to discover information and guidance on drugs.

Type: Lesson plan.

Target group: Third.

IT/practical requirements: List of resources required indicated in facilitator’s notes.

Implications for staff: This resource is normally delivered by GCA in schools.

Cost attached: No.

Resource link: Drugs Awareness (zip)   email@glasgowcouncilonalcohol.org

QA Tool:

Choices For Life: Choices (NPS)

The Choices resource was produced prior to the 2016 Psychoactive Substances Act and shows a young person buying NPS from a shop.  This, however, may be a useful discussion point to demystify any beliefs still held that you can legally purchase NPS from a shop or on-line. This does not detract from the wider learning in the film in relation to risky behaviours and substance misuse in general.

Topic: Drugs (New Psychoactive Substances)

Description: The film focuses on Ben as he is faced with a variety of choices around the topic of New Psychoactive Substances (NPS). This is an interactive video drama where learners get to make the choices for Ben and see the consequences. There are a variety of choices that can be selected.  

Type: Online resource, Lesson Plan, Film

Target group: Fourth level, Senior Phase

IT/practical requirements: Access to the internet required 

Implications for staff: None

Cost attached: None

Resource link: 

QA Tool: Choices QA Tool

Sun, sea and safety

Topic: Alcohol; Drugs

Description:  *Resource linked to Fourth Level E’s and O’s, however use is recommended with Senior Phase students* Sun, Sea and Safety is an interactive intervention to increase knowledge of the impact of alcohol on safety whilst abroad taking a harm reduction focus. The aim is to reduce the negative impact of alcohol use/ misuse while abroad and raise awareness of different risky situations and consequences. This intervention uses methods that are interactive, current, age appropriate and engaging for the young people enabling them to discover information and guidance on alcohol.

Type: Lesson plan.

Target group: Senior phase.

IT/practical requirements: List of resources required indicated in facilitator’s notes.

Implications for staff: This resource is normally delivered by GCA in schools.

Resource download link: Sun Sea Safety (zip)   http://www.glasgowcouncilonalcohol.org/contact/

Cost attached: No.

QA Tool: 

Take a Drink

Topic: Alcohol; Drugs

Description: Drama performed by PACE Theatre Company highlighting the dangers of risk taking behaviour to young people, for example, the consequences/situations facing young people under the influence of alcohol and or drugs. The drama follows three characters who attend a party and all have very different experiences due to their excessive alcohol consumption. Follow up workshops are delivered by Glasgow Council on Alcohol to allow discussion about issues raised in the play.  This play is commissioned by NHS GG&C for all Glasgow Secondary Schools at present.  If you are interested in running a similiar project outwith the Glasgow area please contact PACE Theatre Company directly.  Take A Drink 2012 Evaluation Report available on request.

Type: Performance/Drama

Target group: Third; Fourth; Senior phase. 

IT/practical requirements:  Stage area required or large hall depending on audience size. Drama company provide all required equipment including sound equipment.

Implications for staff:  None.

Resource link: http://www.pacetheatre.com

Cost attached: No.

QA Tool:

The Drugs Wheel

Topic: Drugs

Description:  Drugs wheel resource contains up to date names and categories for illegal drugs, new psychoactive substances (drugs formally known as legal highs), solvents and prescription drugs used recreationally.  Can be used to raise awareness during class discussion and the Drugs Wheel game supports young people to work as a group to categorise the drugs.  Could complement a lesson on the effects of drugs. 

Type: Online resource.

Target group: Third; Fourth; Senior phase

IT/practical requirements:  All resources are available for download via the website.  Powerpoint version also available for use on Smart Board.

Implications for staff: None.

Cost attached: No.

Resource link: The Drugs Wheel

QA Tool: QA Tool Drugs – The Drugs Wheel

Young Booze Busters Website

Topic: Alcohol; Drugs; Tobacco.

Description:  Interactive, incentive based information on alcohol, tobacco and other drugs.  This online resource contains information for young people and parents/carers as well as video clips, games, competitions and a link to Becky Booze Buster. Provides information on alcohol.  Additonal information on drugs and tobacco has recently been added.

Type: Online interactive resource.

Target group: Third; Fourth.

IT/practical requirements:  Computer with internet access.  You Tube access required to watch videos.  Link to Becky Booze Busters is via Facebook or email.

Implications for staff: None.

Cost attached: No.

Resource link: http://www.geaap.org     Young Booze Busters

QA Tool: 

Choices For Life Film: Scott’s Story (Drugs-Cannabis)

Topic: Drugs (Cannabis)

Description:  Together with PACE Theatre, Choices for Life have produced a series of dramas “Someday” which are all interlinked. They tell the story of Liam, Sophie and Scott are they experience peer pressure, smoking, drugs and alcohol for the first time and must face the consequences that lead from it. 

Scott’s story is about a young adult who decides to use cannabis to help him cope with stress. The film shows how this choice impacts his life. Explores many of the consequences of cannabis: its effects on relationships, motivation, school work, reliability and drug driving.  The film lasts approximately 15 minutes and can either be watched on its own or as part of the Someday series covering related themes. 

Type: Online resource, Film

Target group: Third Level, Fourth Level, Senior Phase

IT/practical requirements: Access to the internet required 

Implications for staff: None

Cost attached: None

Resource link: 

QA Tool: Scott’s Story QA Tool

When your lead employer is NHSGGC and you are on placement within the West Region the following payroll and expense forms will apply.

ePayslips

Your payslips are electronic through the NHSGGC ePayroll system. Once your details are uploaded on the payroll system you will receive a secured envelope detailing your user name and password.  

Below you will find User Guide and Frequently Asked Questions.

When your Lead Employer is NHSGGC and you are on placement within the West Region the following policies, procedures and guidelines below will apply.

For copies of placement board policies please contact your placement board. If you are on placement in Greater Glasgow and Clyde please refer to HR Connect. 

If you are on placement within the West Region and are a GPST, Occupational Health, Public Health, or National Programme Trainee you should refer to the NES HR Policies & Procedures

Policy, Proceedures and Guidelines

  1. Attendance Policy: NHS Scotland Workforce Policy 
  2. Grievance Policy: NHS Scotland Workforce Policy
  3. Relocation and Removal Policy: NHSGGC
  4. Management of Doctors in Difficulty (Capability): NHS Education for Scotland*
  5. Recruitment and Selection: Scottish Medical Training
  6. Locum Appointments for Training (LAT) Policy: National Policy – Scotland Deanery
  7. Bullying and Harassment Policy: NHS Scotland Workforce Policy
  8. Conduct Policy: NHS Scotland Workforce Policy
  9. Alcohol & Substance Policy: NHSGGC
  10. Fixed Term Contracts Policy: NHSGGC
  11. Junior Doctors Banding Appeals Process: National Guidance
  12. Work Life Balance Policies and Guidance: NHSGGC*
  13. Maternity Leave Policy: NHSGGC*
  14. Adoption & Fostering Leave Policy

NHS Greater Glasgow and Clyde Lead Employer

NHS Scotland has 4 lead employers for doctors and dentists in training:

  1. NHS Greater Glasgow and Clyde: West Region
  2. NHS Lothian: East Region
  3. NHS Grampian: North Region
  4. NHS Education for Scotland: GP Training and National Programmes. 

NES is the Lead Employer for all GP and National Programme trainees with the 3 other Lead Employers covering the other specialties and foundation trainees on a regional basis. 

The other Boards continue to host trainees on placement as part of the training programme, they are  known as ‘Placement Boards’. Whilst the Employing Boards have employment responsibilities, the Placement Boards continue to have clinical governance responsibility and operational management for those engaged in providing clinical care to Placement Board patients. The Lead Employer model has been developed in partnership with the British Medical Association.

To support this work the Turas platform has been extended to include Turas People, an application that now assists medical staffing/ HR colleagues in employment related workflows, facilitating the provision of information between trainees, Placement Boards and Employing Boards, reducing duplication across systems and assisting in ensuring that the trainees get paid accurately.

We hope these changes have improved the Doctors and Dentists in Training employment journey as follows:

  • Less employment related administration and duplication of information provided
  • A single contract of employment for the duration of a programme
  • Reduced tax issues
  • Continuous service with one employer making it easier for you to access employee benefits
  • Clearer employment arrangements for money lenders (e.g. mortgages, cars and credit rating).

Dental Trainees

In December 2021 all Dentists in Specialty Training transferred to NHS Education for Scotland (NES) employment. This move seeks to align the contract of employment to a National Board, provide consistency in business processes, and as a result improve the dental trainee employment journey. 

This transfer has been agreed in partnership and consultation taken place with current Employing Boards and the British Dental Association.

Terms and Conditions

For terms and conditions for junior doctors and dentists please visit the MSG Website.

Standing Operating Procedures

Placement Boards deliver employment related activity on behalf of the Employing Boards, these can be found in the Standard Operating Procedures (SOPs).

Contact Us

Your placement will determine which Board you should contact if you have a query. Please see list of Placement Boards below. 

Placement Board: Placement Board NHSGGC

General HR Enquiries 

Doctors and Dentists Recruitment

Payroll and Expenses 

  • Your payroll contact will be on your payslip.

Medical Education

Occupational Health

Greater Glasgow and Clyde Policies 

Monitoring

Contact Lynne Sutherland, Senior Monitoring Officer: lynne.sutherland3@nhs.scot

For the following areas:

  • Emergency Care North, South and Clyde
  • Medical Services North and South
  • Geriatric Medicine North and South
  • Obstetrics and Gynaecology
  • Sandyford
  • South Stroke
  • North & South Adult Cardiology.

Contact Andy Trench, Monitoring Officer: Andy.Trench@NHS.Scot

For the following areas:

  • General Surgery North and South inc Surgical Specialities
  • Anaesthetics North, South & Clyde
  • Neonatology
  • RHC & RAH Paediatric Medicine.
  • LTFT Applications Administrator
  • WordPress Editor – HR Connect Web Content

Contact Albert Chilambwe, Monitoring Officer: albert.chilambwe@nhs.scot

For the following areas:

  • Clyde palliative medicine
  • Diagnostics
  • Regional inc INS
  • Oral Health
  • Paediatric Services for Emergency Medicine, Surgery, Orthopaedics, Cardiology, PICU, Haematology, Oncology & Anaesthetics.

Contact Claire Mortimer, Monitoring Officer: claire.mortimer4@nhs.scot

For the following areas:

  • Clyde General Surgery
  • Clyde General/Geriatric Medicine
  • Clyde Orthopaedics & Urology
  • Mental Health North & South
  • Public Health
  • Occupational Health
  • General Practice FY2s.
Placement Board: NHS Ayrshire & Arran

General HR Enquiries 

MedicalStaffing@aapct.scot.nhs.uk

01563 825738 or 01563 825719

Doctors and Dentists Recruitment 

Amie Sloan, Recruitment Co-ordinator for Medical Workforce:

NHSAAmedicalrecruitment@aapct.scot.nhs.uk

Expenses 

Medical Education

Audrey Gallacher, Postgraduate/Foundation Administrator:

audrey.gallacher@aapct.scot.nhs.uk or 01292 614610

Vicky McCourt, Postgraduate Medical Education and Foundation Administrator:

Vicky.McCourt@aapct.scot.nhs.uk or 01563 826105.

Occupational Health

  • 0800 085 0929/Ext 27306

Monitoring

Ross McGuiness, DRS Project Lead/ Monitoring and Systems Officer:

Placement Board: NHS Dumfries & Galloway

General HR Enquiries 

Alice Walker, Medical Staffing Manager – Alice.Walker@nhs.scot

Doctors & Dentists Recruitment 

Nicola Martin – Nicola.martin6@nhs.scot

Sarah Crosbie – Sarah.crosbie3@nhs.scot

Payroll & Expenses 

Joanne Inglis, Payroll Manager:

Medical Education 

Peter Armstrong, Consultant Accident and Emergency: 

Occupational Health 

Heather Aitchison, Specialist Practitioner in Occupational Health:

Placement Board Policies 

Alice Walker, Medical Staffing Manager – Alice.Walker@nhs.scot

Monitoring 

Nicola Martin – Nicola.martin6@nhs.scot

Sarah Crosbie – Sarah.crosbie3@nhs.scot

Placement Board: NHS Forth Valley

General HR Enquiries 

Doctors & Dentists Recruitment

Payroll & Expenses 

  • Your payroll contact will be on your payslip.

Medical Education 

Jacqueline McMenemy:

Occupational Health 

Monitoring 

Russell Morrison, Medical Workforce Analyst:

Placement Board NHS Golden Jubilee

General HR Enquiries 

Pamela Young, Senior HR Advisor:

YOUNGPA926@gjnh.scot.nhs.uk

Doctors and Dentists Recruitment 

Pamela Young, Senior HR Advisor:

YOUNGPA926@gjnh.scot.nhs.uk

Payroll & Expenses 

Medical Education 

Alan Kirk, Director of Medical Education 

alan.kirk@gjnh.scot.nhs.uk or 0141 951 5251

Occupational Health 

Sharon Docherty, Occupational Health Specialist Advisor or Bernadene Thomson, Administrative Coordinator:

occ.health@gjnh.scot.nhs.uk or 0141 951 5435

Placement Board Policies 

Pamela Young, Senior HR Advisor:

YOUNGPA926@gjnh.scot.nhs.uk

Monitoring 

Pamela Young, Senior HR Advisor:

YOUNGPA926@gjnh.scot.nhs.uk

Placement Board NHS Lanarkshire

Doctors and Dentists Recruitment

Monklands Trainees

Gill Swinburne, HR Advisor 

Gillian.swinburne@lanarkshire.scot.nhs.uk or 01698 754352.

Wishaw Trainees 

Iain Crosby, HR Assistant

Hairmyres and Psychiatry Trainees

Isabel Rankin, HR Assistant

Payroll & Expenses

Assistant Team Managers
Kiran Noor – Kiran.Noor@ggc.scot.nhs.uk
Margaret McGeechan – Margaret.McGeechan@ggc.scot.nhs.uk

Payroll Officers
Lorna Cameron – Lorna.Cameron@ggc.scot.nhs.uk
Shirley Terras – Shirley.Terras@ggc.scot.nhs.uk
Aileen Kelly – Aileen.Kelly3@ggc.scot.nhs.uk
Elaine Cuthew – Elaine.Cuthew@ggc.scot.nhs.uk

Payroll Team Manager
Graham Hall – Graham.Hall@ggc.scot.nhs.uk

Medical Education

Lanarkshire

Bernadette Kennedy, Training Co-Ordinator:

University Hospital Monklands 

Alison Ross, Postgraduate Administrator:

University Hospital Wishaw

Sheona Everett, Postgraduate Administrator:

University Hospital Hairmyres 

Siobhan McKenzie, Postgraduate Administrator:

Occupational Health 

  • University Hospital Monklands: 01236 752292, 752296 or 752297
  • University Hospital Wishaw: 01698 366770
  • University Hospital Hairmyres: 01355 585360.

Placement Board Policies 

Monklands Trainees

Gill Swinburne, HR Advisor: 

Wishaw Trainees 

Iain Crosby, HR Assistant:

Hairmyres and Psychiatry Trainees

Isabel Rankin, HR Assistant:

Monitoring 

Danielle Kerr, HR Assistant, New Deal/EWTD for Junior Doctors:

Lead Employer Boards

NHS Education for Scotland

NHS Grampian

NHSGGC

  • Email: Recruitment-st@ggc.scot.nhs.uk
  • Faye Henry, DDiT Lead: 0141 278 2590 or 07989310680 – Faye.Henry@ggc.scot.nhs.uk
  • Jane McMahon, Senior DDiT Advisor – Jane.mcmahon@ggc.scot.nhs.uk 0141 2782634
  • Niall Ward, DDiT Advisor Niall.ward@ggc.scot.nhs.uk – 0141 2782657

NHS Lothian

Further Information

General Information
  • Responsible Officer: Dr Scott Davidson, Medical Director
  • Deputy Responsible Officer (Secondary Care): Professor Colin McKay
  • Appraisal Lead (Secondary Care): Dr Veronica Leach
  • Deputy Appraisal Lead: (Secondary Care): TBC
  • Deputy Responsible Officer (Primary Care): Dr Kerri Neylon, Clinical Director, Glasgow City HSCP (North West Locality)

These Medical Revalidation and Appraisal pages provide information for non-training career grade doctors in secondary care who have a substantive, locum or honorary contract with NHS Greater Glasgow and Clyde. This includes non-training Clinical Fellows who do not hold a National Training Number (NTN).  It does not include doctors in training (including Foundation Year trainees, Specialty Registrars, Core Trainees and those who hold Locum Appointment for Training posts), for whom NHS Education for Scotland (NES) is the body responsible for revalidation.  

Please note: General Practitioners (GPs) who carry out the majority of their clinical work within Secondary Care should undertake a single appraisal within Secondary Care, which also covers their Primary Care practice. All GPs are required to work an average of fifty sessions per year to demonstrate that they are maintaining their clinical skills.

Please use the titles below to navigate to the required information and guidance.

If you have a specific query or question regarding Medical Revalidation or Appraisal please email ggc.medical.revalidation@nhs.scot and a member of the Medical Staffing Team will get back to you.

Doctors in training with queries regarding revalidation should contact NES for clarification: trainingcontacts@nes.scot.nhs.uk.

Introduction to Medical Revalidation and Appraisal

Appraisal

All Consultants, SAS doctors and Career Grade doctors employed by NHSGGC must undertake an appraisal once during the period 1st April to 31st March in any given year.  Annual appraisal is a contractual obligation for all Consultants and SAS doctors employed by NHS Boards in Scotland.  It is also a statutory responsibility for all Consultants, SAS doctors and Career Grade doctors, who wish to retain a Licence to Practise, to regularly undertake appraisals in accordance with The General Medical Council (Licence to Practise and Revalidation) Regulations Order of Council 2012.

The appraisal should focus in the main on information gathered during the preceding year using the GMC’s Good Medical Practice Framework as its focus.  If this is a doctor’s first appraisal as a newly qualified Consultant/SAS Grade/Career Grade they should bring along a copy of their Certificate of Completion of Training (CCT), their Annual Review of Competence Progression (ARCP) and any evidence of patient/colleague feedback gathered in the previous 5 years.  If a doctor has been previously employed as a Consultant/SAS Grade/Career Grade and has undertaken a valid appraisal for the preceding year they should bring along a copy of their signed Form 4 to their first Appraisal meeting.

Appraisals should be completed online using the Scottish Online Appraisal Resource (SOAR). This will assist greatly in record keeping and ensure that through audit the process can be quality assured.  To register with SOAR please access the website http://www.appraisal.nes.scot.nhs.uk/.

Your Chief of Medicine / Appraisal Lead is formally responsible for appointing your appraiser. It is not permissible for an appraisee to self-select an appraiser. Where possible, doctors should be appraised by 2 separate appraisers during the 5 year revalidation cycle

Revalidation

Revalidation is the process by which doctors are required to demonstrate on a regular basis that they are up to date and fit to practice.  Doctors will revalidate, usually every five years, based on a recommendation made to the GMC by the Board Medical Director, as Responsible Officer (RO).  The RO will base their recommendation on a doctor’s appraisals over a five year period (i.e. the revalidation cycle), together with information drawn from the local clinical governance systems.  The RO will be required to make a revalidation recommendation in accordance with the doctor’s due date which has been prescribed by the GMC.  Each doctor will be notified directly of their revalidation due date by the GMC.

The RO can make one of three recommendations:

  • Recommendation to revalidate
  • Recommendation to defer
  • Recommendation of non-engagement.

On the basis of the RO’s recommendation, the GMC will decide whether the doctor’s licence to practise should continue to be revalidated for a further 5 years.  For further information on revalidation please access the the following GMC website: http://www.gmc-uk.org/doctors/revalidation.asp.

Should you have any queries in relation to the above please email: ggc.medical.revalidation@nhs.scot

Appraisal Year and Phasing

The appraisal year & appraisal process for Secondary Care

The appraisal year

The appraisal year is aligned to the financial year, running from 1st April to 31st March.  The appraisal year aligned to an appraisal is predicated by when the appraisal meeting takes place.  For example, if the appraisal meeting takes place in June 2022, the appraisal will fall under the appraisal year 2022/2023 (1st April 2022 to 31st March 2023).  An Appraisal meeting taking place in April 2023 will fall within the appraisal year 2023/2024 (1st April 2023 to 31st March 2024).

The information to be reviewed at the appraisal meeting should cover all supporting information gathered since the previous appraisal to being the doctor up to date.     

Supporting information for annual appraisal must include evidence of Continuing Professional Development, Quality Improvement Activity, Significant Events Analysis, a review of complaints and compliments and also evidence of Colleague MSF and Patient Feedback, which are GMC requirements for revalidation (in conjunction with at least one appraisal in every 5 year revalidation cycle).

The phased appraisal process for Secondary Care

Within Secondary Care appraisees (other than non training Clinical Fellows) should be appraised in accordance with a rolling structured timetable. Each appraisee will be required to complete an appraisal during a four month period as determined by their GMC revalidation due date (in particular the month). The appraisal phasing system operates as follows:

  • Phase 2:  Doctors who have revalidation months falling during  August, September, October or November, have an appraisal completion window of April – July
  • Phase 3:  Doctors who have revalidation months falling during  December, January, February or March, have an appraisal completion window of August – November
  • Phase 1:  Doctors who have revalidation months falling during April, May, June or July, have an appraisal completion window of December – March
  • Phase 0: If a doctor commences employment within the Board on or after the 1st November in any given appraisal year, and they are not due to revalidate during that appraisal year, they will not be expected to complete an appraisal for that appraisal year, and will fall into their phasing window for the following appraisal year.

Appraisal timings for Non Training Clinical Fellows

The appraisal completion deadline for Clinical Fellows is dependent on their contract end date.  Clinical Fellows with contracts ending in February should complete their appraisal by the end of January, and those with contracts ending in August, should complete their appraisal between April – July.          

Specialty Doctors and Associate Specialists Appraisal Process

Appraisal process guidance for Specialty Doctors and Associate Specialists and their appraisers can be accessed by clicking on the following links:

Non Training Clinical Fellows Appraisal Process

The appraisal process for Clinical Fellows who do not have a training number within NHSGGC is similar to that of numbered trainees, and requires the doctor’s appraisal to be taken forward by their allocated Educational Supervisor, which should make reference to the ePortfolio that the Clinical Fellow is completing, and should be recorded on the SOAR system.      

Appraisal process guidance for Clinical Fellows working at Foundation Level, ST1+ Level and their Educational Supervisors can be accessed by clicking on the following links.

Please click on following link below to access FAQ’s for non Training Clinical Fellows

Scottish Online Appraisal Resource (SOAR)

All doctors employed by NHSGGC must register with the Scottish Online Appraisal Resource (SOAR).  This will assist greatly in record keeping and ensure that through audit, the Appraisal process can be quality assured.  To register with SOAR please access the following website: http://www.appraisal.nes.scot.nhs.uk/.

SOAR is mandatory for the recording all appraisal information for medical staff employed by NHSGGC.  If you require guidance on how to get started on SOAR, you can access this via the following link: http://www.appraisal.nes.scot.nhs.uk/help-me-with/appraisal/appraisal-this-year/getting-started.aspx.

Patient Feedback Exercise

To support revalidation, doctors are required to gather patient feedback.  Accordingly, it is asked that all doctors with patient contact attempt the patient feedback exercise at least once in every 5 year cycle.  Any exemptions must be discussed and agreed at the Board Wide Revalidation Group (BWRG) which is chaired by the RO.

The Board recommends the use of the NHSGGC Patient Feedback Questionnaire (a version of CARE) or one of two variations of this questionnaire for use by Radiologists and Child Health Specialists. NHS GGC patient questionnaires are also available in the following languages:- Arabic, Polish, Punjabi, Simplified Chinese and Urdu.  Doctors are welcome to use an alternative questionnaire as long as it meets GMC requirements and has the approval of the RO.

To manage the high volume of patient questionnaires, the Board has purchased an electronic scanner which has been specifically set up to read the NHSGGC Patient Feedback Questionnaire plus the two variations above. At this stage the Board is unable to process any other types of questionnaires.  If, therefore, a doctor chooses to use an alternative questionnaire they will be required to make their own administration arrangements.

We would recommend that, where possible, doctors aim to undertake the patient feedback exercise during the first 3 years of the revalidation cycle.  This is a precautionary measure in case it is necessary to repeat the exercise, perhaps due to low return rates, or the doctor in discussion with his/her Appraiser wishes to repeat the exercise.  The patient feedback exercise must be completed prior to the revalidation due date.

Doctors will be required to distribute 25 patient questionnaires across the whole of their practice and where possible should capture both inpatients and outpatients.  It is accepted that some questionnaires may not be returned.  The questionnaire should be distributed randomly and without influence from the doctor to patients who are competent and well enough to complete the proforma.  It is also possible for parents or carers to complete the questionnaire  instead of the patient.  

Please follow the guidance below to obtain your NHSGGC Patient Feedback Questionnaire:

  1. Request the patient questionnaire by e-mailing  ggc.medical.revalidation@nhs.scot at least 2 weeks prior to when you wish to commence the exercise;
  2. Indicate in your e-mail if you wish the NHSGGC Patient Feedback questionnaire, the adapted Radiology or Child Health Care Questionnaire.  Please also advise if you require these questionnaires in any of following languages:- Arabic, Polish, Punjabi, Simplified Chinese and Urdu
  3. On receipt of your email, the Medical Staffing team will post out 25 patient questionnaires with instructions for distribution by a third party.  Please note that it is a GMC requirement that the patient questionnaire be distributed independently of the doctor, i.e. by a third party;
  4. Once the questionnaires have been returned, Medical Staffing will scan the completed returns and generate a summary report.  To obtain this report, please contact Medical Staffing by e-mailing ggc.medical.revalidation@nhs.scot at least 2 weeks prior to your appraisal meeting;
  5. We would recommend commencing the patient feedback exercise at least 2 months prior to your appraisal meeting, to allow time for the patient questionnaires to be distributed, completed and returned and report produced.

Please note: requests for the NHSGGC Patient Feedback Questionnaire must be made through medical staffing.  This enables the team to administer the process and produce the required summary reports.  The electronic scanner can only read the copies of the questionnaires issued by the Medical Staffing team, so please do not photocopy, scan or downloaded copies from another website.  

For any queries in relation to Patient Feedback Questionnaires please telephone 0141 201 0780

Colleague Multi-Source Feedback (MSF)

To support revalidation, doctors are required to gather colleague feedback.  This is also referred to as Multi-Source Feedback (MSF).  All doctors are requested to complete the colleague feedback exercise at least once in every 5 year cycle.  Any exemptions must be discussed and agreed at the Board Wide Revalidation Group (BWRG) which is chaired by the RO.

The colleague feedback exercise should be used formatively:

  • as a learning and development tool to identify strengths and areas for improvement in a doctor’s practice, to inform continuing professional development; and
  • as one of several pieces of information which, when considered together, will inform the decision as to whether a doctor should be recommended for revalidation.

The Scottish Government Health Department commissioned NES to develop a colleague questionnaire that would be suitable for all General Practitioners and career grade doctors in Scotland. This questionnaire is available as a web resource and is free to use for doctors registered with SOAR.

Please click the following link to access the colleague questionnaire:https://www.appraisal.nes.scot.nhs.uk/what-is/faqs/msf/

It is recommended that the doctor seeking feedback invites 15 colleagues to complete the short questionnaire, selected from across the whole of their practice.  For example, colleagues from other specialties, junior doctors, nurses, allied healthcare professionals, management and clerical staff.  Doctors are also encouraged to score themselves as this helps to facilitate a more meaningful discussion in terms of how the doctor views themselves compared to their colleagues.  The results are then collated and a summary report is provided to the doctor (the NES MSF tool does this electronically).  Doctors should aim to complete the colleague feedback exercise in the 4 weeks leading up to their appraisal meeting, to ensure that they have the necessary feedback to form part of their appraisal discussion.

Review of Complaints and Compliments

Information on Complaints Certificates

Feedback is often provided by patients and others by way of complaints and compliments, which should also be reviewed as part of the Appraisal process.   The GMC definition of a complaint is “a formal expression of dissatisfaction or grievance.  It can be about an individual doctor, the team or about the care of patients where a doctor could be expected to have had influence or responsibility”.  The doctor may also choose to bring any compliments they have received to their Appraisal meeting.

Doctors should discuss any change in their practice that has been made as a result of any complaints or compliments received since the last Appraisal, either individually or across the team.

The Board is able to provide doctors with a Complaints Certificate, which confirms the number of complaints a doctor has been involved in within the previous year (this data is extracted from the Datix System).  The reports are run three times a year in keeping with the ‘phased’ Appraisal timetable:

  • doctors due to be appraised between 1st April and 31st July will be issued with a complaints certificate covering the period 1st April to 31st March;
  • doctors due to be appraised between 1st August  and 30th November will be issued with a complaints certificate covering the period 1st August to 31st July; and
  • doctors due to be appraised between 1st December and 31st March will be issued with a complaints certificate covering the period 1st December to 30th November.

Please follow the guidance below to obtain a copy of your Complaints Certificate:

  1. request a Complaints Certificate at least two weeks before your Appraisal meeting by emailing ggc.medical.revalidation@nhs.scot; and
  2. on receipt of your e-mail you will be e-mailed one of two certificates stating either:
  • there have been no complaints in the previous year; or
  • you have been involved in “x” complaints and the outcome of each complaint e.g. upheld, partially upheld, not upheld and so on.

For any queries in relation to complaints certificates please telephone 0141 201 0780

Significant Clinical Incidents

To support revalidation doctors are required to discuss any Serious Clinical Incidents (SCIs) at their Appraisal, with a particular emphasis on those that have led to a specific change in practice or demonstrate learning.  The Appraiser will be interested in any actions that the doctor has taken or any changes which have been implemented to prevent such events or incidents happening again.  

Areas for further learning and development should be reflected in the doctor’s personal development plan and CPD.  Doctors should bring along their own log of any SCIs recorded in the preceding year up to the date of the Appraisal meeting.  

If you require further information regarding an SCI or SCI’s that you have been involved in, please contact your Clinical Director.      

NES Appraiser Training

If you wish to apply to be an Appraiser, you need to complete the application form and equal opportunities form, which can be found along with appraiser training dates on the NES website: https://www.appraisal.nes.scot.nhs.uk/appraiser-training/

The completed forms must be sent to NES by email: Medical.Appraisal@nes.scot.nhs.uk.  A copy of the forms should also be forwarded to the Medical Staffing Team to ensure that a central record of applications is maintained: ggc.medical.revalidation@nhs.scot

Please note: your application must be authorised by your Medical Manager before submission to NES.

Click on the following link to access the Scottish Medical Appraiser Handbook: http://www.appraisal.nes.scot.nhs.uk/i-want-access-to/resources-for-appraisers/appraiser-handbook.aspx.

Making a Recommendation

There are 5 steps to support the Responsible Officer (RO) in making a revalidation recommendation:

  1. The Appraiser and Appraisee should ensure that the Form 4 is completed online using the SOAR system, which allows the RO to review/access the Form 4(s) when it comes to making a revalidation recommendation to the GMC;
  2. The Chiefs of Medicine (COMs) are advised by the Revalidation Team which doctors are due to revalidate within their Directorate/Sector in the coming month and are asked if they know of any reasons which may preclude a doctor from being revalidated.  For example, there may be ongoing HR processes, which need to be finalised before a recommendation can be made.  Another extenuating circumstance, which could prevent a recommendation being made, is if an individual has not completed an appraisal;
  3. The Deputy Responsible Officer quality reviews the Form 4s submitted to ensure that all the information required has been included, for example CPD, MSF/Patient Questionnaire.  If the Form 4 is incomplete the DRO will make contact with both the Appraisee and Appraiser to advise.  If the Form 4 needs to be edited, arrangements are made by the the Revalidation Team to have SOAR unlock the Form 4;
  4. The RO meets the Deputy Responsible Officer, Board Appraisal Lead and Revalidation Team on a monthly basis to review and sign off the Form 4s for those Appraisees who are due to revalidate in the proceeding month.  The RO will make one of three disposals: Recommendation to Revalidate; Deferral; or Non-Engagement.
  5. Further to the monthly meeting, the Revalidation Team notifies the GMC of the recommendations that have been made.  Once the GMC has received the RO recommendation they will make a decision about your recommendation and will write to let you know.
Awareness Raising and Newsletters
GMC Guidance

These policies and procedures only relate to medical and/or dental staff members.

Recent Updates

Please email medical.revalidation@ggc.scot.nhs.uk if have any questions regarding the above information.

More Information

Job Planning

Job Planning is a contractual obligation for all Career Grade Medical Staff, i.e. Consultants, Associate Specialists and Specialty Doctors/Dentists.

Job Planning is required to be undertaken annually, is a prospective process and should determine new ways of working rather than reinforcing existing working practices. The Job Plan should set out the doctor’s duties, responsibilities and objectives for the coming year.

NHS Greater Glasgow and Clyde Job Planning Policy provides information for both doctors and managers to assist with the Job Planning process.

E-Job Plan

Doctors within NHS Greater Glasgow and Clyde have access to E-Job Plan (EJP) – an electronic Job Planning system which records all types of activity along with the frequency the activity is undertaken and calculates the number of PAs within the weekly plan. 

The system is web-based and you can access it from wherever you have an internet connection.  Doctors are provided with a log-in which gives them access to a Job Plan “Wizard”.  The Wizard consists of 8 pages similar to the paper Job Plan documentation, and once completed, the Job Plan can be printed or exported to “Word” to allow upload to SOAR.  The system also allows the Job Plan to be signed-off electronically by both the doctor and the Medical Manager. Guidance designed to assist the doctor with logging in, setting preferences and populating/ signing off their job plan can be found by following the below button.

To access EJP open a new browser window and navigate to https://www.healthmedics.allocatehealthsuite.com

If you have not received a username and password to access EJP please contact Ejobplan.admin@ggc.scot.nhs.uk

Medical Revalidation and Appraisal
Discretionary Points

Consultant Discretionary Points

What are Discretionary Points?

Discretionary Points are a financial award paid at the discretion of the employer to reward excellence. To warrant payment of a discretionary point, consultants will be expected to demonstrate an above average contribution in respect of service to patients, teaching, research and the management and development of the service.

The employer, in determining the award of discretionary points, will follow the guidance in NHS Circular PCS(DD)1995/6 and the SEHD Guidance of 12 January 2000 ‘Discretionary Points for Consultants’.

Who is eligible to apply for Discretionary Points?

The application process is open to all Consultants who:-

  • Are employed on a substantive contract or Clinical Academic with an Honorary Contract
  • Are on the new contract, and have reached pay point 5 of the salary scale, (or its equivalent, for those consultants on the transitional salary scales), by 1 April of the fiscal year
    • OR
  • Are on the old consultant contract and have reached the maximum of the salary scale by 1st April of the fiscal year
    • PLEASE NOTE
  • Consultants who are in receipt of a Distinction Award or 8 Discretionary Points are not eligible for payment of Discretionary Points
  • Locum Consultants are not eligible for payment of Discretionary Points
  • Part-time consultants receiving an award will be paid pro-rata to the full value of the award
  • Clinical Academics receiving an award will be paid pro-rata according to the average time per week for which they engage in clinical or public health medicine as per NHS Circular PCS(DD)1995/6
  • Consultants who deliver services between two or more Board areas will be considered on their overall contribution.  It will be the responsibility of the ‘lead’ employer to implement the nomination process, to liaise with the other employers and to consider applications from these medical staff

How many points can be awarded?

Employers have discretion on the numbers to be granted in any individual case in any particular year, and on the total number of points to be granted in any year subject to the minimum requirement of 0.35 points per eligible Consultant.

Notwithstanding this principle only in exceptional circumstances will more than two discretionary points be awarded to an individual in any single year.

How do I apply for Discretionary Points?

All eligible consultants will be contacted by email and invited to submit an application. If you think you are eligible based on the above criteria and you have not received an email please check your junk folder first before emailing the Discretionary Points mail box: discretionarypoints@ggc.scot.nhs.uk

Applicants will be given six weeks from the date of the invite letter to return their completed application form. Please note that the application form is now a web based document. Eligible Consultants will receive an email which will contain a private link to the application form. This year when an applicant clicks on the link the Webropol System will prepopulate your application form with the following information:

  • Payroll Number
  • Sector/Directorate
  • Job Title
  • Date of Last Award
  • Unique Identifying Number

Please note that each eligible Consultant will receive their own private link thus links are not transferable. If you have not received an email inviting you to apply please contact the Discretionary Points mailbox – discretionarypoints@ggc.scot.nhs.uk

The invite email you will receive will contain the above information apart from your payroll number. Please note that applicants will not see the above information when they click on the link as this data will remain ‘hidden’ within the form. This information will though be included in the application form received by the panel. If you think any of the information in your invite email is wrong please contact the Discretionary Points mailbox.

Applicants will thus only complete Sections 1-5 of the application form. An example of the application form is in Appendix 1.

Please note that as each eligible Consultant will receive their own private link thus links are not transferable. If you have not received an email inviting you to apply and you think you meet the eligibility criteria please contact the Discretionary Points team using the email address above.

Please note applications will not be accepted if they are received after the closing date, 5pm on Friday 19 July 2024. The normal four week deadline for receipt of applications has been extended by two weeks to take account of the school holiday period.

Consultants should not apply for discretionary points in the year following the receipt of an award apart from in exceptional circumstances. Where a consultant believes that ‘exceptional circumstances’ apply, then they should complete Section 2 of the application form.

Details on how to complete, save and submit the new form can be found in the Guidance Note on Completion of Application Form.

The Statement of Case is in Section 5 of the new form and each scoring box now has a character limit depending on the number of points available for that section. The number of characters available for each box is indicated under the bottom right hand corner of the box.

Please note that there is also a box in Section 5 to list any publications or research etc.

Anonymisation

Please ensure that your application is anonymised (including any list of publications, research etc.). Failure to comply with this will result in your application being disqualified.

Applications that are not completed in accordance to the guidance specification will be disqualified. As it is an applicant’s responsibility to ensure that their application meets the guidance specification you are advised to double check your form prior to submission. All applications received by the closing date will be submitted to the decision making panels who will decide if an application meets the guidance specification prior to the scoring process. If an application does not meet the guidance specification applicants will be notified in writing of their disqualification from the process.

To apply you will need to read and follow the Guidance Note on Completion of Application Form and complete and submit your Application Form and the Equality Monitoring Form by 5pm on Friday 19 July 2024. To submit your completed application click submit on the final page of the application form. On submission of your application form you will automatically receive an email from the Discretionary Points mail box confirming the receipt of your form. If you do not receive an acknowledgment email please contact the Discretionary Points Mail box before the closing date stated above. Applicants are advised to use the ‘save and continue’ option, to save their form prior to submitting their completed form. 

After you have submitted your application you will then have the option to either convert and save your form into a PDF document or email your form to an email address of your choosing. Please click finish to exit the form.

Equality Monitoring Form

Completion of the Equality Monitoring Form is a mandatory requirement of the application process. Please note that the Equality Monitoring Form will not be sent to the Panel. You will receive an email which will contain a private link to the Equality Monitoring Form

When you click on your private link, Webropol will pre-populate your Equality Monitoring Form with your unique identifying number. This unique identifying number will enable Webropol to analyse the success rate of all applicants including those from protected groups. From this analysis the Board will then will be able to identify if there is any bias within the current Discretionary Points process.

How will my application be considered

All applications are anonymised and scored independently by members of the Sector/Directorate Discretionary Points Committee comprised of the following individuals:-

  • Sector/Directorate Director
  • Chief of Medicine
  • Clinical Director
  • Service General Manager
  • Eligible and non-Eligible Consultants nominated by MSA
  • Head of People & Change (Non-Scoring)
  • Local Negotiating Committee Observer (Non-Scoring)

The committee composition has equal numbers of management to MSA Representatives

  • The scores are discussed at a meeting of the Discretionary Points Committee and the award of points is discussed and agreed
  • The deliberations of the Discretionary Points Committee is confidential (subject to the terms of the Appeals Process)
  • All applicants are informed of the outcome of their application by letter to their home address. If the application is successful the payment of award will be made in their January 2025 salary at the latest.
  • A list of those individuals who have been awarded points in the current year are posted on HR Connect

Will I be able to appeal the outcome of my application?

Consultants are advised to discuss their application with the relevant Chief of Medicine before deciding on whether to proceed with a formal appeal.

In the event that a consultant believes that the process of awarding discretionary points has been unfair i.e. they believe they have been disadvantaged by the assessment or in regard to how many points they have been awarded, there is the right of appeal. 

The purpose of the appeal hearing is for an independent panel to review the consultant’s original application and the scores awarded by the Discretionary Points Committee, to assess whether the process of awarding points has been carried out fairly.  It is not an opportunity for the consultant to present new information.

Appeals must be made in writing to Liz Sinclair, HR Manager, Medical Staffing at Liz.Sinclair@ggc.scot.nhs.uk within one month of the candidate receiving their outcome letter. The grounds of appeal must be clearly stated by the applicant in their letter of appeal.

On receipt of an appeal the Medical Staffing Unit will arrange an appeal hearing, within two calendar months of the completion of all the Discretionary Points Committee meetings. The appeals panel comprises of the following individuals:-

  • Board Medical Director
  • Deputy Director of Human Resources & Organisational Development
  • Two individuals nominated by the Local Negotiating Committee

Following the appeal, the appellant will be informed in writing within three working days of the decision.

The decision of the Appeals Panel will be final.

List of Consultants awarded Discretionary Points:

2021-22

Where can I find further information regarding the Discretionary Points process?

Business Travel Policy

Please note:-  Staff should make themselves aware of the changes to the Business Travel Policy which comes into effect from 1st July 2019. Staff will no longer be able to arrange their own travel when the costs exceeds £50, (excluding bus & taxi journeys). All travel will need to go through the purchasing department travel team and must be booked electronically, paper copies will no longer be accepted. You will no longer have an option to claim back expenses for travel exceeding £50.

Managing Conduct and Competence for Medical and Dental Staff
NHSGGC Relocation and Removal Policies
Guidance on Annual Leave and Public Holiday Entitlement for Consultant & Specialty Doctors/Associate Specialists
Clinical Placements
Consultant Sabbatical Leave Policy
Waiting Time Initiative Payments for Medical Staff
Junior Doctors in Training – Cover for Scheduled and Unscheduled Leave
Fee Paying Work
Resident On-Call Policy
Pay and Arrangements for Medical Staff Working Additional Hours
Medical & Dental Staff Study and Professional Leave Management Guidelines
Medical Private Practice Policy

What is PREVENT?

PREVENT is part of the UK government Counter Terrorism Strategy, CONTEST. The CONTEST strategy consists of four areas.

Contest Strategy (4 P’s)

  • Pursue:  to stop terrorist attacks.
  • Prevent:  to stop people becoming terrorists or supporting violent extremism
  • Protect:  to strengthen our overall protection against terrorist attack
  • Prepare:  where we cannot stop an attack, to mitigate its impact.

The aim of PREVENT is to prevent people from becoming terrorists or being involved in supporting violent extremism. The Prevent strategy has been successfully rolled out in areas such as schools and local authorities. NHS Boards are now required to ensure systems and processes are developed to tackle the threat of national and international terrorism including the need to increase awareness within the workforce

In January 2015, the Scottish Government Resilience Unit published “Playing our Part” which supports and strengthens delivery of the PREVENT Strategy within Health Boards. Health Boards have been asked to prepare and submit a PREVENT Action Plan. The plan was submitted to the Scottish Government in March 2015.

In addition to “Playing our Part”, the UK government have also published the Counter Terrorism and Security Act (CTSA) in July 2015) which places a statutory duty on public bodies to have: 

“due regard to the need to prevent people from being drawn into terrorism” in the exercise of their functions.

Why is the NHS involved in this?

Healthcare professionals have a key role in PreventPrevent focuses on working with vulnerable individuals who may be at risk of being exploited by radicalisers and subsequently drawn into terrorist-related activity. Prevent does not require you to do anything in addition to your normal duties. What is important is that if you are concerned that a vulnerable individual is being exploited in this way, you can raise these concerns in accordance with the procedures below.

NHSGG&C has developed resources to support further awareness of Prevent including guidance on what to do if you suspect someone is being drawn into terrorist related activity.

Raising a Concern

Managers and Supervisors

It is important that managers consider their concerns carefully and have read the Prevent Manager briefing.

This briefing outlines the steps that should be taken in relation to processing Prevent concerns about a member of staff.  A copy of the escalation pathway.

Members of staff

If you have concerns about a patient, volunteer or member of staff, please refer to the Prevent Staff briefing. If you believe that a referral under Prevent is needed please follow the steps below:

Non-Urgent Matters

  1. Discuss your concerns with your direct line manager.
  2. Contact the Prevent Single Point of Contact for advice if required on 07895907414
  3. Document your concerns on the Adult Support and Protection Act referral form (AP1).
  4. Email the completed AP1 referral to the Prevent generic mailbox: Preventconcerns@ggc.scot.nhs.uk

Urgent Matters

If you feel there is an imminent threat, the situation has become an emergency or a person is at risk of harm or a risk to other people then you should report this immediately to your line manager and contact Police Scotland.

Learning Resources for Staff

Prevent- e-learning module

An awareness raising e-module on PREVENT is now available on LearnPro and can be found under the specialist subjects section. This is a short module designed to raise awareness of what PREVENT is and outlines our responsibilities in protecting vulnerable patients and staff.

You will require a NHS LearnPro username and password to login.

Workshop to Raise Awareness of PREVENT (WRAP)

If you would like further training on PREVENT, a Workshop to Raise Awareness of PREVENT (WRAP) can be delivered locally.  The training is 1 hour and 10 minutes long.  For further information, please contact LE.support@ggc.scot.nhs.uk

Useful NHSGGC Resources
Useful National Resources
Contact Us

If you would like to discuss any issues relating to PREVENT, or would like to discuss a concern, please contact PREVENTConcerns@ggc.scot.nhs.uk  or phone 0141 278 2700.