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Staff & Recruitment

Instructional courses at Canniesburn have been running since 1972.

Over the years these have been refined to give the maximum ‘hands on’ exposure to each participant.

For further information and to apply online, choose one of the course options below.

Moving and Handling Education

All Moving and Handling training courses are available for booking on eEES.

Use link to access course information and dates Moving and Handling Training – NHSGGC

Return To Work Assessment

Line Manager request form for manual handling assessment of a staff member returning to work following a period of absence.

Return to work referral form

Clinical Handling Competency Assessment

Clinical Handling Competency Assessment within NHSGGC

All Induction (Foundation) courses remain the same, however, rather than providing refresher training for everybody irrespective of need, a process of assessment is used to identify where additional support may be required.

An overview of the approach and how it relates to the Acute Services and for Partnerships is provided.

Clinical Handling Competency Assessment Documentation

Inanimate Load Handling Competency Assessment

Inanimate Load Handling Competency Assessment within NHSGGC

Competency assessments for staff that regularly move and handle inanimate loads as part of work tasks.

Competency Assessment Documentation

Competency Assessors online recording link (This link is only for staff who are not part of the Facilities Directorate. Facilities Training and Education managers will input information directly into eESS from the tracker)

Bariatric Guidance and Equipment

Guidance

NHSGGC Moving and Handling Bariatric Guidelines contain guidance related to moving and handling plus sized (bariatric) patients. 

Bariatric beds

The bariatric beds on the Clinical Therapy Bed Contract, including advice on which one to order and ordering instructions are in the resource folder. In addition to the bariatric beds, other specialist beds are also available on this contract, including low level beds and spinal beds 

Arjo rental phone number to order bariatric or low-level beds 08457 342000.

User guides for the bariatric and low level beds on the contract

User guides for the bariatric mattresses for use with Citadel or Baros bed

Rental Information for other bariatric equipment e.g chairs

Please forward request to procurement for purchase order number prior to contacting company.

Equipment

Moving and Handling Equipment Register

Please complete this register for all moving and handling aids kept within wards and departments.

Equipment Register

Hoist service and LOLER inspection schedules

NHSGGC’s patient hoists and standing aids are currently serviced every six months by contractors Drive DeVilbiss. When you go to use the hoist or standing aid, as well as your normal pre-use checks, if it does not have an up to date service sticker attached to it, please report this to your local Estates department.

NHSGGC’s patient hoists, standing aids and fabric slings are inspected as per the Lifting Operations & Lifting Equipment Regulations (LOLER) every six months. Currently the inspections are undertaken by Allianz. When you go to use the hoist, standing aid, as well as your normal pre – use checks if it does not have an up to date inspection sticker attached to it, please take the equipment out of use and report this to your local Estates department.

Bed Maintenance Programme

NHSGGC’s patient beds are serviced annually and is currently undertaken by Drive DeVilbiss. When the bed has been serviced a label will be placed on the bed frame at the brake end.

Guidance on reporting faults to electric beds can be found here.

Equipment Information

A checklist for using hoists.

Hoist Sling Safety Action Notice 2024

Bedrails

Floor Recovery

Videos

PECOS Ordering – Slings and Sliding Sheets

Hoist Slings

Sliding Sheets

Guidance Documents and Links

Health and Safety Executive (HSE)

NHS Scotland

Professional Bodies

NHSGGC Policy Documentation

NHSGGC Guidance Documentation 

Therapy Handling Guidelines

Assisting with:

Safety Briefing Notes – NHSGGC 

These Notes are developed in response to incidents that have occurred or hazards that have been identified. They are designed to be used by Local Managers to communicate key safety messages to their staff, taking no more than two minutes. They can be presented in a number of ways including at handovers, safety briefings and staff meetings. Not all Notes will be relevant to all areas.

Course Handouts – NHSGGC

Moving and Handling Overview Video

Risk Assessment

The risk assessments are generic in that they will apply to a number of areas within NHSGGC. You can download them to be included in your ward / departments Health and Safety Management Manual. If you do so however, you must ensure that you have altered the generic principles of the risk assessment to your own specifc area, for example, you may have to take into account specifc risks associated with the environment you work in or the equipment you have access to.

Blank moving and handling risk assessment forms are available from the Health & Safety Policies, Guidance Documents and Forms pages.

Musculoskeletal Disorder Guidance

Musculoskeletal disorders (MSDs) are problems affecting the muscles, tendons, ligaments, nerves or other soft tissues and joints. The back, neck and upper limbs are particularly at risk. The aims of the NHSGGC Guidance for Managing Musculoskeletal Disorders  are to:

Information relating to treating minor musculoskeletal conditions can be found at www.nhsinform.co.uk/injuries/muscle-bone.

Moving and handling education within NHSGGC is divided into two parts. Induction courses for employees who are new to NHSGGC and do not have a Scottish Manual Handling Passport and update education.

The requirement for an update for staff undertaking higher risk manual handling activities, is identified through competency assessment. Induction courses remain the same, however rather than providing refresher training for all staff irrespective of need, a process of competency assessment is used to identify where additional support may be required.

Booking

Nominations for all NHSGGC Moving and Handling courses to be made through eESS.  

Information for delegates

Please ensure delegate is aware of dress code for Moving and Handling Training, appropriate clothing and footwear for practical work. Class register requires payroll number or eESS ID, bring copy of this to the training day.

Records

Attendance will be recorded on eESS. In addition local managers should keep local training records and to assist with this if a delegate does not attend the nominating person will be contacted within 24 hours to inform them of the non-attendance. 

Courses

Moving and Handling Induction

Staff should have completed Manual Handling Theory on Learnpro prior to attending the practical course, staff should bring evidence of completing module to practical training.

Practical moving and handling training is now a one day course, dates and venues available to view on eESS.

Competency Assessors Course – Patient Handling

Staff who complete a one day competency assessor course will be able to carry out moving and handling assessments within ward / department.

Competency Assessors Update

Staff who have previously attended a one day competency assessors course can request onsite support, send email to M & H inbox and a member of the team will be in touch to arrange a session.

Load Handling Training – Induction and Competency Assessor

Please request by sending details to the M & H inbox & a member of the team will be in touch to arrange a session.

Onsite Coaching

Please request by sending details to the M & H inbox & a member of the team will be in touch to arrange a session.

For any further information email the Moving and Handling inbox ggc.movinghandling@nhs.scot

Register Your Interest

To apply for the Flap & Perforator Course, please fill out the application form below providing your details, preferred payment method.

Further Information

Course Dates

Monday 16th September – Thursday 19th September 2024

Course Director: Mr T Reekie, FRCS Consultant Plastic Surgeon

The course is aimed at the intermediate and advanced trainee and will cover all aspects of free, pedicled and perforator flaps. It is also relevant to consultants as it will cover more advanced flaps. Flaps covered will include basic workhorse free and pedicle flaps, but also include more advanced and topical flaps such as toe transfer, vascularized joint transfer and medial sural artery perforator flaps. 

The course aims to provide as much hands on cadaveric dissection as possible, with guidance by internationally recognized microsurgeons. The course teaching should cover the essential aspects of flap anatomy, dissection and utilization.

Teaching Faculty

The teaching faculty will consist of several Consultant Plastic Surgeons from the Canniesburn Plastic Surgery unit, who will aid the trainees during the cadaveric dissection. Each Consultant has a sub-specialty microsurgical interest.

 Local Facility Please see our website for a list of our consultants and their specialties.

Enquiries

Queries about cost, booking and accommodation, please contact dorothy.stobie@ggc.scot.nhs.uk 

Accommodation

 There are many small guest houses within the area of The University of Glasgow. Also some larger hotels, and is really dependant on your own budget and preferences.

Course Fee

 The course fee is £1,500

 Confirmation of a place on the course is secured only on receipt of the fee and early payment is therefore advised.  

 Payment can be made by bank transfer – detail available on request

Address

  • Jubilee Building, Royal Infirmary, 84 Castle Street, Glasgow, G4 0SE

Contact Telephone Number

  • Telephone: 0141 211 4000

The Team

  • Jackie Walker: General Manager – Renal Services, Plastic Surgery & Burns
  • Eleanor Sommerville: CSM – Renal, CIC, Plastic Surgery & Burns
  • Ewen MacDonald: Interim CSM
  • Jackie Dunlop: Lead Nurse, Plastic Surgery & Burns 
  • Gillian Roberts, Service Support Manager (Interim)
  • John Clyde, Administration Manager

Canniesburn Contact Form

Get in touch with Canniesburn by completing our general contact form.

Glasgow Royal Infirmary has several buildings, being one of the largest hospitals in Glasgow and we are located in the Jubilee Building, named because it was built in the Golden Jubilee year of Queen Elizabeth II.

The original Canniesburn hospital was built in 1967, at a time when the plastic surgery services in Glasgow were in need of expansion. Initially, the building had 130 beds but with the advent of shorter inpatient stays and more effective therapy, the entire complement of beds were never used.

There were five purpose built operating theatres and a minor procedure room. All had adjoining pathology and dental laboratories. In 2003, Canniesburn Hospital came to an end of its useful life and the Canniesburn Plastic Surgery Unit moved to a new build on the Glasgow Royal Infirmary site.

Scottish National Burn Centre Conference

Scottish National Burn Centre Conference – Glasgow – 14th to 15th September 2023

https://www.nhsggc.scot/downloads/scottish-burn-centre-conference-2023/

More information

About Us

The unit receives and cares for patients in the West of Scotland, from major to minor injuries.

The unit has a Nurse Practitioner service which supports patients at discharge and treats minor injuries that the patients do not need hospitalised.

The Plastic surgery unit specialises in breast reconstruction, skin cancer, hand service and general plastic surgery procedures.

Collectively we have a Laser suite, minor surgery department, pre- assessment, out-patients department, burns nurse practitioners out-patient service, specialised monitoring unit, wards 45, 47, 48 and 49.

We have 17 Consultants and Nurse Practitioners / Clinical Nurse Specialists.

Canniesburn Team

Our Consultants

Below you can find the Consultants in Canniesburn at present and their sub specialty interest.

Consultants – Sub speciality interest

  • Mr JR Scott – Breast Reconstruction, Oncoplastic Breast Surgery, Skin Cancer
  • Mr J Telfer – Gynaecological Reconstruction, Perineal Reconstruction
  • Mr A D Malyon – Breast Reconstruction, Oncoplastic Breast Surgery, Skin Cancer 
  • Ms M Strick – Rheumatoid Hand Surgery, Elective and Trauma Hand Surgery, Breast Reconstruction 
  • Mr J J R Kirkpatrick – Congenital Hand Surgery, Elective and Trauma Adult Hand Surgery 
  • Mr S Morley – Head & Neck Oncology, Facial Re-animation, Skin Cancer
  • Professor A M Hart – Brachial Plexus Injuries, Sarcoma, Limb Reconstruction
  • Mr B Chew – Breast Reconstruction, Oncoplastic Breast Surgery
  • Mr D J McGill – Breast Reconstruction, Burns, LASER/Vascular
  • Mr R Thompson – Skin Cancer, Melanoma
  • Mr S Lo – Ortho-plastic Limb Reconstruction, Sarcoma, Perineal Reconstruction
  • Mr C Russell – Paediatric Cleft/Craniofacial Surgery, Adult Cleft/Nose Surgery
  • Ms S Tay – Breast Reconstruction, Lower Limb Trauma
  • Mr R Bramhall – Breast Reconstruction, Oncoplastic Breast Surgery
  • Mr A Murphy – Elective and Trauma Hand/Wrist Surgery, Skin Cancer
  • Mr A Gilmour – Breast Reconstruction, Oncoplastic Breast Surgery, LASER/Vascular
  • Mr N Arkoulis – Burns, Skin Cancer
  • Mr N Fairbairn – Limb Trauma / Reconstruction, Skin Cancer
  • Mr J Biddlestone – Head and Neck Reconstruction, Limb Trauma / Reconstruction
  • Ms K Sharma –
  • Mr T Reekie –
How to find us

The Glasgow Royal Infirmary is in the east end of the city centre, a 25 minute walk from the main Glasgow central bus station, Buchanan Street bus station.

The nearest motorway junction on the M8 is junction 15, which leads directly to the GRI.

For further information on the GRI please go to Glasgow Royal Infirmary

Useful Links

The Glasgow Royal Infirmary is in the east end of the city centre, a 25 minute walk from the main Glasgow central bus station, Buchanan Street bus station.

The nearest motorway junction on the M8 is junction 15, which leads directly to the GRI.

For further information on the GRI please go to Glasgow Royal Infirmary

Canniesburn Research Trust

About Canniesburn Research Trust

We are appealing for your support to ensure the Canniesburn Plastic Surgery Unit, maintains its world-wide reputation as a centre of excellence in plastic surgery, training and research. None of the Canniesburn Research Trust’s work is funded by the NHS.

This is why your donation, no matter how large or small, is of such vital importance. Your contribution will allows us to initiate and continue research in many crucial areas of plastic and reconstructive surgery. The aims of the Canniesburn Research Trust formed in 1994 are:

  • Promote research in all aspects of Plastic Surgery
  • Encourage the use of the results of this research in surgical training and patient care, and make available for the general good of the speciality, the results of the research by means of publication in appropriate journals and by presentation at surgical and scientific meetings.
  • Encourage the acquisition of advanced surgical skills through the establishment of training courses that are open to all members of the surgical profession.

Scholarships & Bursaries

The Research Trust awards bursaries to staff, to pump prime small research projects and facilitate audit. The Trust supports special study modules and attendance at conference and scientific meetings for members of staff within the Canniesburn Plastic Surgery Unit.

Donations can be made by BACS payment to:

Canniesburn History

With the outbreak of war in 1939, the Government decided to build a number of Emergency Medical Service Hospitals outside Glasgow to treat expected casualties. One of these was Ballochmyle Hospital, which was built in the grounds of Ballochmyle House.

Robert Burns wrote two songs in praise of Ballochmyle ‘The Braes of Ballochmyle’ and the better known ‘Lass of Ballochmyle’. The Mansion House was used as a residential accommodation for the hospital staff.

The hospital consisted of 32 main wards arranged in groups of 8, each ward contained 40 beds. The Plastic Surgery and Jaw unit began in December 1940 working under the periodic guidance of Sir Harold Gillies.

Initially, Mr Andrew Hutton from the Western Infirmary, Glasgow, was in charge with the assistance of Mr MacLennan, a Consultant Surgeon who had done a short course with Gillies.

Gillies, who made frequent visits to EMS hospitals throughout the country, met Jack Tough in Stacathro Hospital and thereafter, Tough went for periods of training including a spell in Rainsford Mowlem’s Unit. Jack Tough was appointed Surgeon in Charge of the Plastic Surgery and Jaw Unit in 1943.

During this spell, the Unit was used to train officers in the Royal Army Dental Corps. About the same time, beds were made available in Seafield Children’s Hospital in Ayr, for the treatment of congenital and childhood problems. The population served is almost 3 million in the West of Scotland. Inpatient treatment for patients continued to be carried out in Ballochmyle until the opening of The Canniesburn Unit in 1967 and the Seafield Unit continued to be utilised until October 1991.

Walter Smith OBE, Senior Chief Maxillofacial Technician, worked in Ballochmyle from 1940 and then in Canniesburn until his retirement in 1979.

The technical work continued under Matt Orr and his colleagues, who provided a very high standard of orthognathic and prosthetic services to the maxillofacial and plastic surgeons.

Another member of staff was Ian McIntyre who, on demobilisation from the Army Medical Corps, did a spell in the Plastic Surgery Unit as a civilian before joining the Colonial service, going to St Helena for several years and ultimately to Tasmania, where he became Chief Medical Officer of Health in Hobart.

Burns Unit

Glasgow Royal Infirmary made separate provision for the treatment of burns in 1833, followed by the opening of the Burns Unit in 1873. This was not done out of a sense of altruism for the burn patient, but to protect the other surgical patients from the effects of these ‘nasty smelly infected and infective burns’.

The unit was administered by a series of general surgeons until the 1940s when Leonard Colebrook, the bacteriologist, was put in charge with the unit becoming a Medical Research Council project. It was during this time that Tom Gibson carried out his work on the ‘second set phenomenon’. Peter Medawar, later Sir Peter, was brought to the unit to carry out further work with Gibson, which formed the basis of present day tissue transplantation and Medawar being awarded a Nobel Prize.

Gibson was called up for armed service, being demobilised in 1947. In 1948, he joined Tough as a Consultant in the Plastic Surgery Unit. The Burns Unit became part of the Plastic Surgery Unit. The Burns Unit became part of the Plastic Surgery Unit in 1948 and was housed in Ward 40/41 of the Glasgow Royal Infirmary.

At this time, Ward 42/43 was the Department of urology, but in the early 1950s became the Plastic Surgery Unit. This was very convenient as the Plastic Surgical, Maxillofacial and burns patients, were housed in a self contained block, with dental chairs and associated laboratory facilities. In charge of the maxillofacial Unit was Dr Stephen Plumpton, with Iain McD Allan and Steven Dobie as Senior Hospital Dental Officers.

Stephen Plumpton in addition to his dental expertise was an authority of many aspects of sport, in particular horse racing upon which he would expound at great length, given an opportunity.

In late 1954/early 55, Jack Mustarde joined the unit as a consultant and about the same time, half a ward was given to Plastic Surgery in the Western Infirmary from the Professorial Unit. Ian McGregor, Senior Registrar in the Unit at the time, exchanged with B Herold (Hal) Griffiths in Herbert Conway’s Unit in New York for a period of 6 months, returning in January 1956.

A short time thereafter, beds were made available at Philipshill Hospital for Plastic Surgery, which Tom Gibson utilised, and then a Spinal Injuries Unit was opened in the early 60s, surgery of the pressure sores being carried out by the Plastic Surgeons.

From 1958 to 1960 Ian McGregor moved to be in Charge of the Casualty Department in Glasgow Royal Infirmary, during which time he published the ‘Fundamental Techniques of Plastic Surgery’, returning at the end of this period as a Consultant to the Plastic Surgery Unit.

In the early 1960’s the Association of the Unit with what was to become the Bio-Engineering Unit of Strathclyde University began, and Tom Gibson carried out his work on tissue mechanics, especially skin and cartilage. He also was appointed to the Department of Surgery in the Western Infirmary, Glasgow as Senior Lecturer in Tissue Transplantation and had access to beds and a theatre session in the Professorial Unit of Sir Charles Illingworth.

Bill Reid rejoined the unit as Senior Registrar in mid 1961 and largely was responsible for the Burns Unit until his retirement. This responsibility has now been taken over by Ian Taggart and Stuart Watson. In 1961, plans were drawn up for a new Plastic Surgery Unit of 138 beds and associated facilities to be built at Canniesburn where the Royal Infirmary already had convalescent and private beds. At this time, proposals were also made for the building of a Geriatric Unit.

Jack Tough and one of the Health Board Architects, John Peters, between them designed the building. The completion and opening of the Plastic Surgery Unit at Canniesburn and the achievement of a now world recognised centre is outstanding, and due tribute should be made to the diligence, determination and forethought which Tough put into the project. The very fact that the building was completed and became operational is in itself a great tribute, especially when considered in the light of the amount of powerful opposition to the project in the Medical/Surgical establishment. The cost of the Unit was £996,000 (less than the estimate of over £1,000,000). Comparatively, the Western Region Hospital Boards expenditure on heating, lighting and power was £1.6 million in 1965 for all its hospitals.

Although the unit admitted patients in September of 1967, it was not officially opened until the 23rd May 1968 by the then Chairman of the Western Regional Hospital Board, Sir Simpson Stevenson. Unfortunately, the full bed complement has never been utilised, a maximum of 122 beds being used, but the throughput of patients steadily increased during the years.

The essentially peripatetic nature of the Plastic Surgeons’ practice was reduced by the opening of Canniesburn and the closure, apart from out patients, of the beds in Ballochmyle and the Western Infirmary. To some extent, this was countered by a few ‘grace and favour beds’ in the Dermatology Department of the Western Infirmary under Professor John Milne, which gave him the only Dermatology Department at the time in the UK to have surgery carried out. The surgery was performed by Ian McGregor. Bill Reid began a clinic in Stobhill Hospital in 1961, which was taken over in 1980 by Gus McGrouther and during 1980, Ian McGregor started an outpatient clinic in Monklands Hospital which was taken over by David Soutar on his appointment as a Consultant Plastic Surgeon in 1981 and later by Stuart Watson. Clinics and outpatient operating sessions were started in Paisley and Greenock by Martyn Webster.

Jack Tough retired in 1970 prematurely, due to ill health and survived until 1977. However, he had seen his plan come to fruition.

The Unit became the hub of the West of Scotland Regional service and all major plastic surgery for the West of Scotland was therefore centralised into Canniesburn. The sheer volume of cases together with the Consultant expertise, rapidly gave Canniesburn an international reputation as a centre of excellence. It attracted visitors and trainees from all over the world and developed international teaching and training courses which continue to the present day. With Canniesburn at the centre, peripheral facilities were required to service the population for the West of Scotland. Out- reach facilities, particularly for clinics and day case operating, were developed in many of the district general hospitals that were being set up in the neighbouring health boards. The major elective cases were still done at the hub in Canniesburn, but trauma and emergencies were done at a wide variety of differing hospitals.

There was a need to centralise trauma services in plastic surgery and so in the early 1990s, a new Burns and Trauma Unit was opened in wards 23 and 24 in Glasgow Royal Infirmary and the old Burns Unit vacated. With the increasing complexity of plastic surgery and its involvement in major deformity and cancer work, there was a need to move Canniesburn to a major hospital which could accommodate both the elective and emergency work load of plastic surgery.

A new Canniesburn Plastic Surgery Unit was built within the Jubilee Building at Glasgow Royal Infirmary bringing together both elective and emergency plastic surgery for the first time. Such is the international reputation of Canniesburn as a centre for plastic surgery, that the name has been retained. The new home of the Canniesburn Plastic Surgery Unit is modern and offers all the advantages of a major teaching hospital. This together with the dedicated staff will ensure the continuing high reputation of the Unit.

Please find all Safety Health and Wellbeing information for NHS Greater Glasgow and Clyde on our dedicated SharePoint site below.

eESS is a single, national NHS Scotland approach to HR systems providing a high quality, standardised HR function. 

All NHS Greater Glasgow and Clyde staff will have an employee record on the system which interfaces with Payroll and the Scottish Standard Time System (SSTS) to provide real time workforce information and reports.  Key features of the system will include:

  • Employee Self Service – Employees can view their employment record, make changes to personal data (eg. address), and request training.
  • Manager Self Service – Managers can approve requests and process changes (such as change of hours) through to payroll and will also be able to use manager self-service for improved workforce record keeping and reporting.
  • Core HR – see below
  • Oracle Learning Management System (OLM) – see below
Core

eESS Core is the control centre for HR Staff and Line Managers to capture workforce information in relation to employee personal records.

The Core Employee Record captures:

  • Changes to Contract
  • Eligibility to Work
  • Essential workers
  • Exit Interviews
  • Mentorship for AHP and NMC
  • Occupational Health Passport
  • Other non-NHS employment
  • Previous NHS employment
  • Qualifications and registrations
  • Supplementary roles
  • Terms and Conditions

HR users will have access to run and generate standard and non-standard reports to support workforce monitoring and planning.

By allowing staff eESS access, employees can view and update information, and ensure that HR and the Board holds accurate and the most up-to-date information.

Oracle Learning Management (OLM)

The Oracle Learning Management (OLM) component of eESS will enable improved access to and monitoring of all the activities associated with the learning and development of staff. This will include the administration of courses and the recording of learning undertaken by every employee, including e-Learning.

Courses can be linked to defined competencies, including national competence frameworks, so that current employee competencies and progress towards those competencies can be updated and monitored. 

Benefits

Enables NHSGGC to manage all aspects of the delivery and maintenance of a learning service including the ability to access national courses which are centrally maintained.

OLM supports a blended approach to learning with NHSGGC able to offer a single point of access for all classroom courses and e-Learning across the Board through a unified catalogue.

Maintains information on:

  • Courses (any educational or development activity designed to enhance an employee’s competencies, qualifications or experience)
  • Classes (a single occurrence of a course on a particular date)

Resources (such as trainers, equipment or venues)

  • Employees can directly enrol to courses, subject to manager approval.

The LearnPro interface will automatically update learning records when an e-Learning course is completed.

Employee competencies can be associated with courses. Once a member of staff has completed the course, his or her employee record can be updated with the new competency automatically.

Monitoring of compliance with mandatory training. For example, a skill may require a refresher course every 12 months; OLM will enable you to report on those employees who are due for refresher learning.

A wide range of reports enables learning and development to be monitored at a local and national level.

Automatic system generated e-mail delivered to staff upon:

  • Enrolment (Joining Instructions)
  • Cancellation of Enrolment
  • Update of class details (e.g. time/date/venue).

Useful Information

Full access to all Standard Operating Procedures and e-Learning videos is available on the eESS National Team website.

Oracle Business Intelligence Enterprise Edition (OBIEE)

OBIEE is the integrated Reporting Tool that allows organisations to build and develop a range of reports and dashboards that meets statutory and local reporting requirements. It will support workforce planning and align to requirements for Staff Governance reporting and analysis.

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eESS Team

The best way to contact the eESS Team is via the new HR Connect Self-Service Portal which launched on 6th June 2022 – Please ensure that you add the link to your Favourites for easy access.

If your enquiry is urgent or you would prefer to talk to a member of the eESS Team please contact us by telephone 0141 278 2700 option 5 – Press 1 for the eESS Support Team, Press 2 for the eESS Technical Team . The phone lines are open between 9.00am and 3.00pm, Monday to Friday

Please note when calling the eESS Team for the first time you may be required to provide some key details about who you are and where you work.

Your details will be stored in our system which means when you contact the eESS Team again these details will not need to be taken and a simple check will be done to ensure the details are still correct.