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On this page you will find names and links to websites that contain information, guidance and resources for Healthcare Professionals on Haematology, Blood Transfusion and Healthcare Science.

  • Bloodline. Dedicated to furthering and enhancing the fields of haematology and oncology.
  • Health and Care Professions Council (HCPC). The regulator set up to protect the public. Keeping a Register of health and care professionals who meet the standards for their training, professional skills and behaviour.
  • Royal College of Pathologists (RcPath). The College is an organisation concerned with all matters relating to the science and practice of pathology.
  • SHOT (Serious Hazards of Transfusion). The UK’s independent, professionally led Haemovigilance scheme

The Department of Haematology and Blood Transfusion in the North Glasgow Sector of NHSGCC provides a wide range of services to North and East Glasgow, also to other NHS Providers in the West of Scotland.  

Haematology and Blood Transfusion Service Locations

You can find Haematology Laboratory services at Glasgow Royal Infirmary and Gartnavel General Hospital. There is a rapid results service from our satellite laboratory at Stobhill ACH and we also have a rapid results service for Haematology Outpatients at West Glasgow ACH.

You can find Blood Transfusion Laboratory services at Glasgow Royal Infirmary and also at Gartnavel General Hospital. 

Our Haemato-Oncology Laboratory at Gartnavel General Hospital provides Cell Marker Testing.

Along with the West of Scotland Adult Haemophilia and Thrombosis Centre we also provide Specialist Haemostasis testing at Glasgow Royal Infirmary 

Details of all our services along with other information about us can be found in our Service Users Handbook.

Haematology and Blood Transfusion Accreditation and Regulation

All our staff are fully committed to the provision of laboratory and clinical services that meet the highest standards, we have been assessed and found compliant with the following accreditation and regulatory standards.

  • Blood safety and Quality Regulations 2005 (BSQR)
  • The Medicines for Human Use (Clinical Trials) Regulations 2004
  • The Human Tissues Act 2004
  • JACIE
  • ISO:15189

The regulatory and Accreditation bodies that assess us are:

  • Medicines and Healthcare Products Regulatory Agency (MHRA).
  • Human Tissue Authority (HTA).
  • The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE).
  • United Kingdom Accreditation Service (UKAS).

Our ISO:15189 certificate of accreditation is available to view and also our accredited scope can be found by clicking on the UKAS logo.

Link to North Glasgow Haematology and Blood Transfusion Departments schedule of  scope for ISO15189 and to the Medicine and Healthcare Regulatory Agency website

In accordance with UKAS guidance publication Lab 1, “Reference to Accreditation for Laboratories,” Section 5.1. We have chosen to inform our service users of our accredited scope for ISO:15189 by providing a link to our Schedule of Accreditation (scope) which may be found on the UKAS website.

Haematology and Blood Transfusion Service Information

Our Service User Handbook contains comprehensive information on how to use the Haematology and Blood Transfusion department’s clinical and laboratory services, including information about the assays and tests that we perform, the type of specimens that we require, reference and therapeutic ranges for our assays and tests and also how to request assays and tests in an emergency or that are urgent.

Within our Quality Policy you will find the principal aims of how we provide our service.

Our Quality Manual also provides information about our organisation, management and the staff structure found in our Department.

Haematology and Blood Transfusion Service Feedback

If you have any comments, feedback, concerns and/or complaints (Feedback and Complaints Policy, User Feedback Form)  about any part of our service please contact either the Technical Services Manager (TSM) or the Quality Manager (QM) their details can be found in our Service User Handbook.

West of Scotland Haemophilia and Thrombosis Centre

The department provides a comprehensive specialised Haemostasis service to the West of Scotland Adult Haemophilia Centre and also to other NHS providers in the West of Scotland.

This service is based at  Glasgow Royal Infirmary Full details of the service we offer can be found in our Service Users Handbook. 

You can also find information on the Haemophilia centre and other Outpatient Services provided by NHSGGC.

Haemostasis and Thrombosis Centre

  • Location: Ground Floor, Medical Block, Glasgow Royal Infirmary, Castle Street, Glasgow, G4 0SF
  • Reception telephone: 0141 211 5127
  • Out of Hours: By contacting the Haematologist on call for Haemophilia (via switchboard)

Opening Hours of the Haemostasis and Thrombosis Centre

  • Monday to Friday, 8.30am to 4.30pm
  • Saturday, Closed
  • Sunday, Closed
Haemato-Oncology Service

Our Haemato-Oncology Service is based at Gartnavel General Hospital and provides a regional cell markers and flow cytometry service in conjunction with the Beatson West of Scotland Cancer Centre and also to other NHS providers in the West of Scotland.

Service Hours of the Haemato-Oncology Service

  • Routine Service: Monday to Friday, 9.00am to 5.00pm
Contact Details for the Haematology and Blood Transfusion Department

Glasgow Royal Infirmary

Postal Address 

Department of Haematology, Macewen Building, Glasgow Royal Infirmary, Castle Street, G4 0SF

Telephone Numbers

  • Blood Transfusion Enquiries: 0141 242 9603
  • Haematology Enquiries: 0141 242 9601
  • Coagulation Enquiries: 0141 242 9552 (Before 8.00am and after 8.00pm call Ext: 9605)
  • Clinical Advice is obtained during normal office hours, by contacting our Duty Consultant Haematologist, via switchboard: 0141 211 3000.

Service Hours

  • Routine Service: Monday to Friday, 8.30am to 5.00pm.
  • Weekend Service: Saturday and Sunday 9.00am to 12.00pm
  • Out of Hours Service:
    • Monday to Friday 5.00pm to 8.30am
    • Saturday and Sunday 12.00am to 9.00am

Gartnavel General Hospital

Postal Address 

Department of Haematology or Haemato-Oncology, Gartnavel General Hospital, Paul O’Gorman Building, 21 Shelley road, Glasgow, G12 0XB  

Telephone Numbers

  • Haematology and Coagulation Enquiries: 0141 301 7721
  • Blood Transfusion Enquiries: 0141 301 7729
  • Haemo-Oncology Enquiries: 0141 301 7707
  • Clinical Advice can be obtained during normal office hours, by contacting our Duty Consultant Haematologist, via switchboard 0141 211 3000

Service Hours

  • Haematology and Blood Transfusion: Monday to Friday, 9.00am to 8.00pm.
  • Haemato-Oncology: Monday to Friday, 9.00am to 5.00pm.

Stobhill ACH

Postal Address 

Haematology Laboratory, Stobhill Ambulatory Care Hospital, Stobhill, Glasgow, G21 3EW.

Service Hours

  • Routine Service: Monday to Friday, 9.00am to 5.00pm.

Telephone Numbers

  • All Laboratory Enquiries: 0141 355 1469
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 3000

West Glasgow ACH

Postal Address

Haematology Laboratory, West Glasgow Ambulatory Care Hospital, Yorkhill, Glasgow, G3 8SJ

Telephone Numbers 

  • All Enquiries: 0141 211 6946 (Wednesday 9.00am to 12.30pm only)

Service Hours

  • Haematology Out Patient Clinic service: Wednesday, 9.00am to 1.00pm. 

Key Personnel

Contact details for all of our key personnel you can find in our Service Users Handbook.

For any comments, suggestions or enquiries you wish to make about the service provided by the Department of Haematology and Blood Transfusion please contact the Quality manager on either 0141 242 9597 or 0141 355 7727.

Alternatively you may also email them using their address which you can find in our Service Users Handbook.

Healthcare scientists are difficult to describe in one sentence. Many  are laboratory based and investigate disease, genetic make up and new scientific treatments. Others involve direct work with patients, for example, measuring the function of a particular organ. Then there are the scientists whose focus is more about engineering, ensuring that medical equipment is working safely or researching new medical technology.

If you’ve ever been given a new treatment, had a biopsy, a scan or a blood, sight or hearing test, it’s more than likely that a member of the healthcare science team was involved.

It’s even possible that the person you thought was a doctor was actually a healthcare scientist. The healthcare science team are involved in over 70% of all clinical decisions in the NHS and you’ll find their fingerprints on many of the latest technological advancements in preventing, diagnosing and treating a wide range of medical conditions (Extract from an article in The Guardian 17th March 2013).

Healthcare Science Career Information

For information on the variety of Healthcare Science careers please visit the websites listed on this page.

NHSGGC offers a wide range of careers in Healthcare science for more information about working for NHSGGC please go to the Recruitment Services page of the NHSGGC website.

Current vacancies in NHSGGC are displayed on the NHS Scotland Jobs Website please follow the link to discover the current available jobs and details of how to apply.

 Information on living and working in Glasgow.

Here you will finds Haematology and Blood Transfusion forms and guidelines related to our service. For further Information and advice please contact the Laboratory using the telephone numbers in our contacts section. More information can be found in our user handbook.

As of 21.08.23 Clyde Haematology and Blood Transfusion will outsource processing (partial) and interpretation of bone marrow samples to the below service: 

Department of Haematology and Blood Transfusion, Gartnaval General Hospital, Paul O’Gorman Building, 21 Shelley Road, Glasgow, G12 0XB.

This service is accredited to ISO 15189:2012 (9570) for preparation and interpretation of bone marrow for detection of normal and abnormal morphologies.  

All samples from Clyde patients should continue to be sent to Clyde Laboratories for transfer to the above location. Reports will continue to be available via Clinical Portal.  

NOTIFICATION OF CHANGE IN ACCREDITATION STATUS

On 17th\18th of April 2023 the Department of Haematology and Blood Transfusion, Clyde Sector, NHSGGC successfully transitioned to  BS EN ISO 15189:2022 – Medical laboratories — Requirements for Quality and Competence standards. Transitioning to these new standards ensures the quality management system continues to provide a high quality service to service users, with an increased focus on patient experience.

DEPARTMENT INFORMATION

The Department of Haematology, Clyde Sector, NHSGGC, comprises main Haematology and Blood Transfusion Laboratory Services at both the Royal Alexandra Hospital and Inverclyde Royal Hospital sites, and a satellite laboratory at the Vale of Leven site

 The Department is fully committed to the provision of a quality laboratory and clinical service, and is accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189, for compliance to the Blood safety and Quality Regulations (BSQR) and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products regulatory Agency (MHRA). 

Our ISO:15189:2012 certificate of accreditation and our accredited scope can be found by clicking on the UKAS logo. 

The Department Quality Policy defines the principal aims towards the provision of this service. The Quality Manual provides information relating to the accreditation, organisation, management and structure of the Department.

The Service User Handbook serves to provide comprehensive information regarding the use of the clinical and laboratory service, including information relating to the Departmental test repertoire, specimen requirements, test reference and therapeutic ranges, and urgent and emergency requests. Upon sending samples to our laboratory please refer to our terms and conditions.

The Department welcomes any feedback – if you have any comments, feedback and or complaints (Complaints Policy) in relation to our service, please contact either the Technical Services Manager or the Quality Manager.

Leaving Feedback

Feedback from service users is highly valued and used to improve our services.

To leave us feedback please complete the online form.

Contact Information

Royal Alexandra Hospital

Address

  • Corsebar Road, Paisley, PA2 9PN 

Telephone Numbers

  • General Enquiries: 0141 314 6157
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 314 7294
  • Quality Manager: 0141 314 6653

Service Hours

  • Routine Service: 8.30am until 5.00pm, Monday to Friday
  • Out of Hours Service: 5.00pm until to 8.30am, Monday to Friday, All Weekend
Inverclyde Royal Hospital

Address

  • Level C, Larkfield Road, Greenock, PA16 0XN

Telephone Numbers

  • General Enquiries: 01475 504 324
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 314 9504
  • Quality Manager: 0141 314 6653

Service Hours

Routine Service: 8.30am until 5.00pm, Monday to Friday

Out of Hours Service: 5.00pm until to 8.30am, Monday to Friday, All Weekend

Vale of Leven Hospital

Address

  • Main Street, Alexandria, G83 0UA

Telephone Numbers

  • General Enquiries: 01389 817 265
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 01389 828 599
  • Quality Manager: 0141 314 6653

Service Hours

Routine Service: 8.30am until 8.00pm, Monday to Friday

This is the home page for Haematology and Blood Transfusion NHSGGC.

Contact and service information, for each Department in the Clyde, North Glasgow and South Glasgow Sectors, can be accessed below.

Haematology

Haematology is the study of the cause, diagnosis, treatment and prevention of diseases related to blood. It involves  the production of blood and its components, such as blood cells, haemoglobin, blood proteins and bone marrow.

Haemostasis (Blood Coagulation)

Haemostasis is how the human body responds to a blood vessel injury or bleeding. It involves the coordinated effort between platelets and numerous blood clotting proteins (or clotting factors), and ends with the forming of a blood clot and the stopping of bleeding. 

Blood Transfusion

Blood transfusion is the process of how an individual receives blood or blood products. Transfusions are used in a variety of medical conditions to replace lost components of the blood.  Blood Transfusion uses individual components of the blood, such as red blood cells, white blood cells, plasma, clotting factors and platelets.

Haematology Staff

Haematologists investigate, diagnose and treat diseases such as anaemia, leukaemia and lymphoma. They also care for patients with blood-clotting abnormalities and are responsible for ensuring that blood transfusions are safe and available when they are needed. Haematologists are the Biomedical Scientists and Clinical Scientists who work in laboratories and the Medical Staff who work with their patients in clinics and on the wards. Haematologists may be involved throughout the patient’s journey, from the very first hospital visit, all the way through laboratory diagnosis to treatment. Hundreds of thousands of blood tests are carried out every day in the UK.

Regulation and Accreditation

Haematology and Blood Transfusion NHSGGC is committed to providing the highest quality laboratory and clinical services we have been accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189. We have been assessed for compliance to the Blood safety and Quality Regulations 2005 (BSQR)  and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products Regulatory Agency (MHRA). We are assessed for compliance with the Human Tissues Act 2004 (HTA) by the Human Tissue Authority (HTA) and for compliance to the JACIE standards by The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE). 

To find details of each of the individual sector’s accreditation and regulatory compliance then please go to the appropriate sector page.

To look at any sector’s ISO:15189 schedule of accreditation please go to the appropriate sector page or you may click on one of the UKAS logos above.

Our Locations

North Glasgow Sector

  • Glasgow Royal Infirmary
  • Gartnavel General Hospital
  • Stobhill ACH
  • West Glasgow Ambulatory Care Hospital

South Glasgow Sector

  • Queen Elizabeth University Hospital
  • Victoria ACH

Clyde Sector

  • Royal Alexandra Hospital
  • Inverclyde Royal Hospital
  • Vale of Leven Hospital

The security of our staff is paramount within NHSGGC. To enable our line managers to support their staff, the Human Resources teams monitor the international threat level for the UK. The UK threat levels are set by the Joint Terrorism Analysis Centre (JTAC)

JTAC analyses and assesses all intelligence relating to international terrorism, at home and overseas. It sets threat levels and issues warnings of threats and other terrorist-related subjects for customers from a wide range of government departments and agencies, as well as producing more in-depth reports on trends, terrorist networks and capabilities.

JTAC brings together counter-terrorist expertise from various organisations. This information is analysed and then shared across UK Government organisations.

JTAC works closely with MI5, which manages investigations into terrorist activity in the UK. This enables it to assess the nature and extent of the threat in this country.

Current national threat level

The five UK threat levels are categorised as follows:

  • Low means an attack is highly unlikely
  • Moderate means an attack is possible, but not likely
  • Substantial means an attack is likely
  • Severe means an attack is highly likely
  • Critical means an attack is highly likely in the near future

The UK threat level was lowered from Severe to Substantial on 09 February 2022.

If you are concerned about security within your workplace, you should discuss your concerns with your line manager in the first instance. Alternatively, you can contact the Human Resources Support and Advice Unit for further guidance.

This webpage will summarise the key amendments, policy changes or workforce initiatives updated on HR Connect.

2022

18 July – Staff Bank Newsletter (Summer 2022)

The Summer 2022 Staff Bank Newsletter, focuses on:

  • Our brilliant Bank teams
  • the DNA procedure
  • Staff wellbeing
  • Moving to other wards

11 February – Dying to Work Charter

The Dying to Work Charter was adopted by NHS Scotland in March 2021, and endorsed by NHSGGC Chief Executive and Employee Director.  It sets out an agreed way in which our staff will be supported, protected and guided throughout their employment, following a terminal diagnosis. Please select the header above to be taken to the agreement and management guide. 

2021

01 April – Whistleblowing Policy review

From today, the new National Whistleblowing Standards are in place forming the Once for Scotland Whistleblowing Policy.

For further information on training and contact information, view the Whistleblowing Policy.

29 March – Gender Reassignment Policy review

The Gender Reassignment Policy sets out NHSGGC’s roles and responsibilities as a service provider to patients who have the protected characteristic of Gender Reassignment.

01 March – Scottish Government Bonus Payment

Please refer to the frequently asked questions regarding the NHS Scotland’s agreed qualifying criteria for the £500 one-off payment announced by the First Minister.

2020

09 November – Living Wage Employer

We are delighted to announce NHSGGC are now a Living Wage Employer.

What is a Living Wage employer?

A living wage employer ensures that all employees aged 18 and over, including certain classes of contracted staff, are paid at least the living wage.The employer also agrees to increase the amount which it pays to employees by the same amount as any increase in the living wage within six months of the date of the official announcement.

What is living wage accreditation?

Living wage employer accreditation is managed by citizens UK and provides employers with a licence to the living wage employer mark. The accreditation process is simple and is open to employers already paying the living wage, or those committed to an agreed timetable of implementation.

12 August – Medical Appraisal and Revalidation

Dr Gregor Smith (Interim Chief Medical Officer to all Responsible Officers in Scotland) has written to all NHS Scotland Health Boards regarding the national arrangement for restarting Medical Appraisals.

Please review the updated information on the NHSGGC medical appraisals website and email medical.revalidation@ggc.scot.nhs.uk if you have any further questions regarding the letter.

23 July – Jobtrain version 7 upgrade

The NHSGGC recruitment system will shortly be upgraded to version 7. This briefing outlines what this will mean as one of NHSGGC’s hiring managers.

16 March – COVID-19 update

Please keep up to date with the latest guidance and frequently asked questions on the designated NHSGGC Coronavirus website. This information is updated daily and if you have any questions not covered, please contact email your specific query at staff.covid19@ggc.scot.nhs.uk and we will arrange to update the FAQs to respond to your questions.

02 March – NHS Scotland ‘Once for Scotland’ Workforce policies

Individuals currently within an NHSGGC process should complete the process under that policy, unless they are at the very start of the Attendance or Capability policies in which case they should move across to the NHSScotland Workforce policy on the completion of Stage 1, provided both sides are in agreement. If both sides are not in agreement, the individual will remain on the NHSGGC policy.

Where a process is underway within an NHSGGC policy, the policy and supporting documents, including template letters can be accessed through HR Connect – Policies & Associated Guidance.

05 February – NHS Scotland Staff Pension Policy

Further to the Core Brief on the 29 November 2019 and following the recent Pension Information sessions delivered across GGC, a copy of the presentation and frequently asked questions can be found at REC Information.

To support employees who may be affected by the impacts of international conflicts, we want to ensure staff are aware of the resources available to them. We take the wellbeing of our employees very seriously and pride ourselves on being a diverse and inclusive workforce.

It is understandable that international events might make you may feel anxious, upset or overwhelmed. In recognition of this, we ask that anyone who is experiencing difficulties, whatever they may be, to raise this with their line manager in the first instance or through the Human Resources Support and Advice Unit.  By advising us of any concerns you have will enable us to take a person-centred approach to assist you in your role, during these uncertain times.

If you have loved ones currently in an area directly impacted by a conflict, we appreciate you may wish to keep in more regular contact with them. As such, should you wish to discuss temporary adjustments to your working hours, rest breaks or duties, we will do our upmost to accommodate this through our Flexible Working Policies.

We would also like to remind you that you have access to a range of confidential support. This includes: self-help, money advice, mental health and wellbeing and the NHSGGC Counselling Service.

We understand people may have differing views of international conflicts; however, the organisation does not condone any form of bullying, harassment, or discriminatory behaviour. We would like to remind all staff members to use respectful and appropriate language and be kind to colleagues.

Similarly, staff are reminded to only use appropriate channels to communicate in line with our Email Usage policy, Internet Acceptable Use policy; and our Personal Use of Social Media policy, and to, at all times, be sensitive to the individual circumstances of others.

Should you have any questions or concerns regarding these matters, please do not hesitate to reach out to the Human Resources Support and Advice Unit. If you are a member of a Trade Union/Professional Organisation they may also provide you with advice and support.

HR Connect was launched in 2016 Since then it has grown and developed based on staff feedback.

Your views and suggestions are valuable to us in helping us to know what works and what can be improved and may help shape future developments.

Staff are encouraged to provide feedback relating to HR Connect using the survey below.

Feedback can be provided anonymously if preferred.