A safe and secure home is one of the foundations of good health. Without somewhere safe to live, people are more likely to experience poor physical and mental health, require emergency care and face worse long-term health outcomes.
Below are some of the common questions people might have about homelessness and where people can get help.
What is homelessness?
In Scotland, homelessness is defined as not have a safe and secure home. Homelessness can include:
- People who are rough sleeping.
- People who regularly move between friends and family with no permanent address. This is also known as “couch surfing”.
- People who are fleeing domestic abuse.
Some people are homeless even if they have somewhere to stay. This might include
- People who have been threated with eviction or cannot afford to continue living in their house
- People who live in houses which are not suitable for them because of overcrowding, accessibility needs or the types of repairs required to make it safe
- People who are experiencing violence or intimidation from someone they live with, or a neighbour
Some people are at risk of becoming homeless soon. In Scotland anyone who is at risk of becoming homeless in the next 6 months can access advice and support to try and help prevent them becoming homeless. This is why it is important to find out if someone has housing worries as soon as possible.
If you think you, or someone you know may be homeless then there is support available.
What are the causes of homelessness?
There can be many reasons why someone may be homeless or at risk of homelessness, and sometimes lots of these reasons can be happening at the same time. Causes can include:
- Poverty
- Loss of employment
- Breakdown of relationships
- Violence in the home
- Bereavement
- Poor mental health
- Addiction issues
- Leaving the Care System
- Involvement in the Criminal Justice System
- Living in poor quality housing
How does housing and homelessness effect health?
Our health can be affected by lots of things. If we live somewhere that is cold and damp this can make us ill and also make it harder for our bodies to get better.
If we live somewhere which makes us very stressed because we are worried about our safety or how we will pay for things like heat, food and clothing, this can also make us ill.
Living somewhere we feel safe and secure helps us to live well and this means that we are more likely to experience good health for longer.
Where to get help with housing issues
If you are currently homeless, or at risk of homelessness, they you should contact your local council or HSCP immediately so that they can try and support you.
If you have money worries please visit our webpages on our money advice service.
There are also other organisations who can provide information, advice and support about housing and homelessness. You can make an appointment with your local Citizen’s Advice Service who can tell you about services in your local area which may be able to help you.
Information For Staff
The new “Ask & Act” duty in the Housing (Scotland) Act 2025 requires all staff to ask patients about housing concerns, identify risks early and take action to help prevent homelessness before it happens. Below is some information about how you can help patients who are homeless or at risk of homelessness.
My patient is homeless what should I do?
If your patient is already homeless and is unlikely to be able to return to their previous accommodation, please refer them to the appropriate service depending on where you are based.
North and South Sector
Refer your patient to the Acute Homelessness Liaison Team on 0141 201 6579 (Ext: 66579)
QEUH Neuro and Spinal Injuries
Refer your patient to the Housing Options Support Team via https://housingoptionsscotland.org.uk/get-help/
Clyde Sector
Refer your patient to the hospital social work team.
Mental Health Sites
Refer your patient to the Discharge Coordinator for your site.
Community Teams
Refer them to the relevant council or HSCP teams.
My patient is at risk of homelessness, what should I do?
Depending on why your patient is at risk of homelessness, there may be different services who can help. You should encourage them to contact organisations, or if possible make referrals for them. You can also signpost them to our Support and Information Services based on all acute sites.
You can signpost them to the My Health pages which help people find trusted information and support to improve their health and wellbeing. This includes topics such as
- Money Advice
- Promoting good mental health
- Addicition Issues
- Domestic Abuse
- Digital Access
Some patients may already be involved with other services who can help them and offer advice. This includes people who are leaving the Care System or those involved in the Criminal Justice System. Encourage patients to speak with their case workers about the concerns they have.
If someone is concerned about returning to their home because is in a poor condition encourage them to speak with their landlord if they live in a private let or social housing. Landlords have a legal responsibility to ensure houses are safe and well-maintained.
Local Citizen’s Advice Services can also offer advice to people who are concerned about the condition of their house, whether they own their own home or are renting.
