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Services A to Z

Physiotherapy treatment feedback

Please tell us about your experience of the physiotherapy care you have received. You can do this directly with us using the Physiotherapy treatment feedback link below or use the Care Opinion Link to go to the national feedback platform. All feedback is anonymous.

Complaints

While we aim to deliver high quality care, sometimes things go wrong. If you wish to find out more about making a formal complaint please follow the link below.

About Oral and Maxillofacial Surgery (OMFS)

Oral and Maxillofacial (OMF) Surgeons specialise in the diagnosis and treatment of diseases affecting the mouth, jaws, face and neck.

Oral and Maxillofacial Surgery (OMFS) is a surgical specialty concerned with the diagnosis and treatment of diseases affecting the mouth, jaws, face and neck. In NHSGGC, the Department of OMFS is a regional service covering NHS Lanarkshire, NHS Forth Valley and NHS Ayrshire and Arran as well as the Glasgow population.

OMFS is divided into several subspecialties such as surgical treatment of head and neck cancer, craniofacial deformity, facial soft and hard tissue injuries due to trauma, infections in the head and neck region and, management of pathologies in the mouth and jaws.

OMFS perform operations on an outpatient basis (e.g. pre-implant surgery and placement of dental implants, biopsies) and an inpatient basis. The latter are generally more complex operations and patients need to be admitted. They include operations to:

  • Treat complex craniofacial fractures and soft tissue injuries of the mouth, face, and neck.
  • Treat infections in the mouth, face and neck areas generally due to complex infection arising from the teeth and/or facial structures.
  • Remove cancerous or benign tumours and subsequent reconstructive surgery when required.
  • Correct facial disproportion (known as orthognathic surgery), repair of cleft lip and palate, and other congenital facial deformities.
  • Remove impacted teeth and complex buried dental roots.
  • Remove cysts and tumours of the jaws.
  • Treat problems of the temporomandibular joint.
  • Cosmetic surgery including face lifts, eyelid and brow surgeries and rhinoplasties.

Referrals into the service typically come from GPs, the Glasgow Dental Hospital or associated specialities such as ENT, Oral Surgery, Plastic Surgery and Neurosurgery. The Department is closely linked to fellow specialities such as the Department of Neurosurgery, the Department of Interventional Neuroradiology, Department of Neuroanaesthesia, Department of Neurology, neuropsychology and neurorehabilitation services as part of the Neurosciences and Spinal injuries directorate.

The service has dedicated inpatient operating theatres and outpatient treatment capacity, in-patient, ward access to ITU and HDU as well as all the support services necessary to provide a full maxillofacial service.  In addition, the service is co-located with the children’s hospital and provide cleft and craniofacial services. The imaging service are located on site with excellent facilities and the availability of interventional radiology.  The outpatient department is supported with a comprehensive maxillofacial technical laboratory, a dedicated photography department and 3D imaging facilities. 

Department information

NHS GGC provides the full range maxillofacial surgery. The Department is comprised of the following consultant body:

  • Mr C Wales, Head and Neck oncology/ Clinical Lead OMFS
  • Mr M F Devlin, Cleft lip and Palate
  • Mr D Drake, Cleft lip and Palate
  • Prof J McCaul, Head and Neck oncology research lead
  • Mr J D McMahon, Head and Neck oncology
  • Ms C Wicks, Head and Neck oncology
  • Mr M Ansell, Head and Neck oncology/Trauma
  • Mr A Gardner, Orthognathic
  • Mr M Halsnad, Orthognathic, TMJ, Craniofacial, Facial Feminisation
  • Mr JJ Downie, Cutaneous Oncology
  • Mr I S Holland, Trauma
  • Mr D Laraway, Trauma

The University of Glasgow Dental School has close links with the NHS Department and the Professor of Oral Surgery has clinical sessions at the Unit.

  • Professor A F Ayoub, Orthognathic
Maxillofacial Units in surrounding hospitals

Lanarkshire Health Board

Forth Valley Area Health Board

  • Mr T Walker, OMFS Consultant
  • Mr A Graham, OMFS Consultant
  • Mr O Mitchell, Consultant OMFS, Head and Neck oncology

Ayrshire and Arran Health Board:        

  • Mr R Currie, OMFS Consultant
  • Ms D Boyd, OMFS Consultant Mr E Thomson, Consultant OMFS, Head and Neck oncology           
Location and contact information

Address

Institute of Neurological Sciences, Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow, G51 4TF

Contact Details

  • Call main switchboard: 0141 201 1100
Information Leaflets

Information coming soon.

Support Groups

Click on the buttons below to find out more on topics and see useful websites;

Dietetics: A

Dietetics: B

The British Dietetic Association offers lots of resources for various clinical conditions, general nutrition and advice for certain populations e.g heart disease, calcium content of foods or nutrition information for children. These fact sheets are for information only and are not a substitute for proper medical diagnosis or dietary advice given by a dietitian. Please see link below to link to their factsheets

Dietetics: C

Dietetics: D

Dietetics: F

The “Free and Low Cost Food” map below is interactive. It works best if you put your postcode in, especially for areas outwith Glasgow City e.g Renfrewshire.

Dietetics: G-J

Healthy Eating.

Healthy eating is about having a balance of different foods and nutrients in the diet for good health and wellbeing. Healthy eating is about enjoying your food, at the same time as being mindful about what you eat. See the links below for more information.

Dietetics: K-P

Dietetics: Q-U

Dietetics: V

Dietetics: W

Weight Management

Dietetics X-Z

This page provides information and resources developed for education, youth, community and third sector partners who work with children and young people.

Education Health and Wellbeing Website for Education in Glasgow City

An Education Health and Wellbeing Website and App has been developed by Glasgow City HSCP Health Improvement Team for Glasgow City Education staff.

The website and app provides easy access to a tool where teaching staff can access a range of Health Improvement resources. It aims to streamline communication, share quality assured materials and create a consistent health and wellbeing offer to education across the city.

Glasgow City Youth Health Service

Glasgow City Youth Health Service offers confidential, personalised support for young people aged 12-19 years in Glasgow City.

Glasgow City Youth Health Improvement Annual Report 2023-24

We are pleased to share the Glasgow City Youth Health Improvement Annual Report for 2023-24. This is a brief infographic style report capturing highlights of the work delivered by our city-wide youth health improvement task groups and our plans for the year ahead following the launch of the Glasgow City Health Improvement Strategic Direction 2023-28.

Time to Talk Day 2025 Podcast Series – North East Glasgow Youth & Community Organisations

Introduction

Time to Talk Day is the UK’s biggest mental health conversation, aimed at breaking stigma and encouraging open dialogue. This year in North East Glasgow, Health Improvement staff supported local conversations through small grants, enabling 20 community groups to host inclusive wellbeing events.

As one participant shared, “The funding helped provide a platform for our members to open up about the social issues affecting our community and explore how we can support one another.” At The Glenburn, the impact was clear—creating a safe, supportive space where local women could combat loneliness, build friendships, and boost their mental wellbeing through laughter, creativity, and shared experiences.

To share these powerful stories, East End Community Radio produced Let’s Talk—a six-episode podcast series highlighting the impact across the community.

Episode 1

In the first episode of Let’s Talk, Chloe introduces the podcast and explains how Health Improvement supports mental wellbeing in the community. Stuart then chats with our first guest, Barbara, who shares her experience working in mental health across Glasgow. She highlights key local services and offers a simple, helpful tip for staying mentally well.

Episode 2

In Episode 2 of Let’s Talk, Kerry introduces the East Centre, Calton & Dennistoun Hubcap and shares how they marked Time to Talk Day with a wellbeing activity focused on staff mental health. She reflects on what participants enjoyed, why it mattered, and offers a practical tip for supporting positive mental health. We also hear from five local organisations — BCLC, Bluevale, Cranhill Development Trust, Calvay Centre, and Whiterose — as they share how they got involved, the impact of their activities, and how they continue to promote mental wellbeing in their communities.

Episode 3

In Episode 3 of Let’s Talk, Claire introduces her North East Hubcap and shares how they supported staff wellbeing through a Time to Talk activity, reflecting on what made it meaningful and offering a practical mental health tip. This episode also features voices from Easterhouse Baptist Church, Easterhouse Sports Centre, Denmilne Community Action Group, The Glenburn, and Pavilion, as they discuss their Time to Talk Day events, the impact on their communities, and how they continue to champion mental wellbeing in their everyday work.

Episode 4

In Episode 4 of Let’s Talk, Christine introduces the Springburn and Robroyston Hubcap and shares how their Time to Talk activity supported staff wellbeing, highlighting what made it meaningful and offering a practical mental health tip. This episode also features BCDC, North East Recovery Café (NERC), Royston Youth Action, and Beatroute Arts, as they reflect on their Time to Talk Day events, the impact on their communities, and how they continue to promote open conversations around mental health. While not featured in the episode, Brunswick also took part in the initiative.

Episode 5

In Episode 5 of Let’s Talk, Siobhan introduces the Shettleston and Baillieston Hubcap and shares how their Time to Talk activity supported staff wellbeing, highlighting what participants enjoyed and offering a practical tip for positive mental health. This episode also features With Kids, Halliday Foundation, St Paul’s Community Hub, Fuse, and Shettleston Growing, as they reflect on their Time to Talk Day events, the impact on their communities, and how they continue to encourage open conversations around mental health.

Podcast 6

In the final episode of Let’s Talk, Ann and Michelle reflect on the importance of mental health conversations and the resources available to support communities in North East Glasgow. Ann shares insights from her role, including the delivery of Scottish Mental Health First Aid (SMHFA) training, while Michelle highlights key resources from the Mental Health Board Team available on the NHS GGC website (Mental Health Improvement – NHSGGC). Both offer practical tips for maintaining positive mental wellbeing. Stuart closes the series by thanking listeners and celebrating the breadth of work delivered across the North East for Time to Talk.

Thank You

We extend our sincere thanks to all the organisations, partners, and community members who generously shared their time, voices, and expertise during the Time to Talk Week of Action and podcast series. Your valued collaboration is deeply appreciated and plays a vital role in bringing important mental health conversations to life.

Thank you to:

  • East End Community Radio 
  • Cranhill Development Trust 
  • Beatroute Arts 
  • North East Recovery Community 
  • Whiterose Community Hall 
  • Bridgeton Community Learning Campus 
  • Calvay Housing Association Ltd 
  • St Paul’s Community Hub – Shettleston 
  • Easterhouse Sports Centre 
  • Easterhouse Baptist Church 
  • Denmilne Community Hub & Garden 
  • Fuse 
  • Shettleston Community Growing Project 
  • With Kids 
  • The Halliday Foundation 
  • Bluevale Community Club 
  • The Pavillion 
  • Royston Youth Action 
  • BCDC 
  • The Glenburn Centre
  • Brunswick Community Development Trust

The NRU ward and clinics are within a small ground floor building that is located next to the Institute of Neurological Sciences building and opposite the Accident and Emergency department.

Please watch this short video to help you find us.

We run different specialised clinics which include medic-led Rehabilitation clinics, joint Multi-disciplinary clinics, and Spasticity management clinics.

How to refer into the NRU Outpatient services 

We accept referrals for adults who are 16 years and over, have a neurological condition (excluding stroke) and live in Glasgow or from areas with an agreed care pathway (NHS Western Isles and NHS Lanarkshire).

Referrals can be made by any health or social care professional.  If the referral is not appropriate for us we will try and suggest an alternative. 

When referring into NRU Outpatient clinics, please include the following information: 

  • Background history of present issue  
  • Reason for referral  
  • Any treatment /investigations to date  
  • Relevant past medical history 
  • Relevant drug history 
  • Relevant home circumstances 
  • Any additional considerations  ie support for communication, cognition, religious/cultural, equipment, transport needs 

Once completed, please send to: Consultant in Rehabilitation Medicine, Neurorehabilitation Unit, QEUH, 1345 Govan Road, Glasgow G51 4TF.

The NRU provides level 2 specialist inpatient neurological rehabilitation for patients from Glasgow and surrounding areas.  The unit has beds that are part of the West of Scotland Major Trauma network. 

Location

The NRU is situated at the back of the QEUH across from A&E and in front of the Langlands building. It is a ground floor bungalow. 

Visiting

The ward operates a flexible visiting in line with NHSGGC visiting policy.  We would encourage visitors to come out with meal times and timetabled therapy sessions where possible.

Please contact the ward to find out more details.

Telephone number: 0141 201 2663

Inpatient referrals

Referrals for inpatient rehabilitation for patients in NHSGGC can be made via Trakcare new request / other orders rehab medicine (see attached PDF for instructions)

For referrals made out with NHSGGC, please e-mail a referral letter to ggc.nrureferrals@ggc.scot.nhs.uk

Available services in the NRU

NRU operates with a multidisciplinary team approach. This means lots of different professionals come together to work as a team to promote your recovery.

  • Nurses
  • Health Support Workers
  • Rehabilitation Medicine Doctors
  • Physiotherapists
  • Occupational Therapists
  • Neuropsychologists
  • Speech and Language Therapists
  • Dieticians
  • Orthotists 

Patient’s may not need to see all of these team members as some may be more relevant to your condition than others.   In addition some patient’s may be provided with mobility aids (walking aids, wheelchairs) to increase independence, but it doesn’t necessarily mean that this will be long term.

Daily time table / plan

Once a patient arrives in NRU we will create a therapy timetable. We encourage patients to take responsibility for attending therapies but will support as required. It is useful to let friends and family know the timetable as visiting should be arranged around therapies and mealtimes. The intensity of therapy is usually greater than in other wards.

We provide some input as a group-based intervention or undertaken alongside other patients.

What should a patient bring when transferred to NRU
  • Comfortable clothing for gym-based rehab e.g. trousers, long skirts, shorts, t-shirt and trainers.
  • Walking aids or splints.
  • Glasses, contact lenses, hearing aids.
  • Toiletries.
  • Puzzles, music devices, games, books, magazines
Department Set up Rooms 

We have a mix of single and 4 bedded rooms. The allocation of each is based on patient need and may be subject to change during a patient’s hospital stay.

Dining room 
  • Communal meals are served as follows: Breakfast 7.00am onwards, Lunch 12.00pm 1.00pm and Dinner 4.45pm – 6.00pm
  • Access to water dispenser, juice and fruit
  • Access to patient fridge
  • Play games
  • Meet other patients and family
 Garden  
  • Wheelchair accessible
  • Plants and gardening equipment for patients to use 
Quiet room  
  • Meet with family
  • Have private discussions
  • Goal planning and review meetings
Therapy area
  • Activity of daily living suite, kitchen, utility room and assessment bathroom
  • Quiet therapy area
  • Therapy gym

For all local NHSGGC and HSCP health and wellbeing service information you should now visit:

Accessing core NHSGGC health improvement programmes and services

Are you looking to become more active?
Self-help

Keeping physically active is good for your body and mind. Did you know you should be aiming for 150 minutes a of moderate activity like walking or cycling or 75 minutes of vigorous activity like running every week? Every minute counts so if you want to get more active….

For information on the health benefits of exercise and ideas on how to keep active visit:

Apps to help you get active

There are lots of apps and online tools to help you start and stay active. Here are two that we recommend.

NHS Couch to 5K app
Millions of people like you have used Couch to 5K to start running.

Download on the App Store

Get it on Google Play

NHS Active 10 app
Track and build up your daily walks – pop your phone in your pocket and off you go!

Download on the App Store

Get it on Google Play

You can also find out about local opportunities and services to help you stay active via Scotland’s Service Directory

Our Services

If you looking to increase your physical activity levels but unsure where to start then visit Get Active and find about our services to support your fitness journey.

You can also find out about local opportunities and services to help you stay active via Scotland’s Service Directory

Information for staff supporting patients
Weight Management
Self-help

NHS Inform provide a free online 12 Week Weight Management Programme

NHS Inform also provide information about eating a healthy balanced diet can help to prevent diet-related illness and will give you all of the energy and nutrients you need keep active and maintain a healthy weight. Visit NHS Inform: Food and nutrition

Our practical guide Eat Well, Feel Great, Lose Weight (pdf) will help get you started and build the foundations for a successful, effective weight loss that you can maintain over the long term.

Services

NHSGGC Weight Management Services support individuals with existing health conditions that could be improved by losing weight. If you have Diabetes, Heart Disease or have previously had a Stroke and are overweight then you can self-refer to the service.

You can find information on other local weight management services via Scotland’s Service Directory: Eating well and health weight

Information for staff supporting patients
Smoking Cessation
Self help

Find the support you need to stop smoking with Quit Your Way Scotland

You can contact Quit Your Way Scotland for free by:

  • phoning a Quit Your Way Scotland adviser on 0800 84 84 84
  • chatting online with a Quit Your Way Scotland adviser

Helpline service is open:

  • Monday to Friday, 9am to 5pm
Services

Find out about local Quit Your Way services via Scotland’s Service Directory

To find out more about what our services can offer call the Quit Your Way service on 0800 916 8858 or visit NHSGGC- Quit Your Way

Information for staff supporting patients
Money Advice
Self-help (community and hospital)
Support for staff with money worries
Resources for staff helping patients with money worries
Alcohol And Drug Recovery Services

For alcohol and drug addiction problems individuals can either self refer directly to the local specialist teams or contact their GP. Crisis services are also available at the Glasgow Alcohol and Drug Crisis Service.

Signposting, support and self-management

Carers
  • Carers – NHSGGC
  • Carers support can be accessed via the Support and Information Service, contact: sis@ggc.scot.nhs.uk
  • Call the Carers Information Line on 0141 353 6504 – they will put carer in touch with local service​
  • Information leaflets & cards available to order for free
Mental Health and Wellbeing Support
Type 2 Diabetes

Support and information on Type 2 Diabetes, Prediabetes and Gestational Diabetes:

The Nuclear Medicine – South and Clyde Sector has two general departments. One is based at the Queen Elizabeth University Hospital and the other at the New Victoria Hospital.

DEXA (bone mineral assessment) services are provided within the Nuclear Medicine department at Queen Elizabeth University Hospital and a copy of the DEXA information leaflet can be found here.

Specialist neurological imaging is provided at the Institute of Neurological Sciences.

Non-imaging and therapeutic services are also provided at the Royal Alexandra Hospital and Inverclyde Royal Hospital.

Information on each of these departments can be found by clicking the relevant links below.

Queen Elizabeth University Hospital

Opening Times

Monday – Friday: 8.30am – 4.30pm (Closed Public Holidays & weekends)

Contact

Appointment enquires: 0141 452 (8) 3659

If for any reason you are unable to attend your appointment, please inform us by telephoning as soon as possible during office hours. We will make you another appointment and this will allow someone else to use the one you cannot.

Location

The Nuclear Medicine department is on the first floor of the Queen Elizabeth University Hospital main building. Follow signs to the atrium and take the Arran lift / stairs to the first floor. Take a left and the Nuclear Medicine department is in front (next to radiology).

This is building 1 on the campus map that can be downloaded from the link below.

New Victoria Hospital

Opening Times

Monday – Friday: 8.30am – 4.30pm (Closed Public Holidays & weekends)

Contact

Appointment enquires: 0141 347 (6) 8420

If for any reason you are unable to attend your appointment, please inform us by telephoning as soon as possible during office hours. We will make you another appointment and this will allow someone else to use the one you cannot.

Location

The Nuclear Medicine department is within the Imaging Department on the ground floor.

A map to the hospital can be downloaded from the link below.

Royal Alexandra Hospital

Non-imaging Nuclear Medicine services are provided within several departments in the hospital and specific contact information and directions is provided in your appointment letter.

General site information and directions to the hospital can be found in the main pages here.

A map to the hospital can be downloaded from the link below.

Inverclyde Royal Hospital

Non-imaging Nuclear Medicine services are provided within several departments in the hospital and specific contact information and directions is provided in your appointment letter.

General site information and directions to the hospital can be found in the main pages here.

A map to the hospital can be downloaded from the link below.

The gynaecology ultrasound services are located on 5 sites within Greater Glasgow and Clyde:

  • New Victoria Hospital – Level 2 Clinic K
  • New Stobhill Hospital  – Level 3 Clinic F
  • Royal Alexandra Hospital  – Maternity Building, Ground Floor, Ultrasound Department.
  • Inverclyde Royal Hospital – Gynaecology out-patient department
  • Vale of Leven Hospital – Gynaecology out-patient department
How can I access this service?

You will be referred by your GP or by a hospital consultant.

What will happen when I arrive at the Gynaecology Ultrasound Service?

It is helpful if you have a full bladder when you attend for scan.  Your scan may be performed in two ways: by abdominal approach (a full bladder will help with this method) and or vaginal approach.  Both of these methods are comfortable and the sonographer will explain why they have chosen which method is best on the day. The doctor or sonographer may ask you when your last period was and we can carry out scans at any time of the cycle, including when you have your period.

Your appointment will take around 10 to 30 minutes.

The doctor or sonographer may explain some of the findings during the examination. You will get a more detailed explanation of your results at a separate clinic appointment or by letter from your gynaecology consultant or GP.

Contact Details

Contact Hours

  • Monday to Friday 9.00am until 5.00pm

New Victoria Hospital

  • Location: Clinic K
  • Telephone number: 0141 347 8606

New Stobhill Hospital

  • Location: Clinic F
  • Telephone number: 0141 355 1220

Royal Alexandra Hospital Maternity Unit

Location: Ultrasound Department

Telephone number: 0141 314 6748

Inverclyde Royal Hospital

  • Location: OP ultrasound is at Main X-ray Level C
  • Telephone number: 01475 504963

Vale of Leven Hospital Maternity Building

  • Location: Gynaecology out-patient department
  • Telephone number 01389 817275