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Services A to Z

Glasgow City Health Improvement have developed a range of Gender Based Violence resources for School and Youth/Community setting use.

Gender Based Violence – Keeping Mum Film and Primary School Teaching Resource

Keeping Mum

An educational film aimed at children in Primary 5-7 and the professionals who work with them on the impact of domestic abuse. Based on the play, Gold Stars and Dragon Marks (developed in 2008 by Baldy Bane Theatre with Scottish Government funding), the film was produced in 2018 with NHS Endowment funding. Keeping Mum, by Soundsmove Production, stars Still Game’s Mark Cox and Jane McCarry. It follows three children as they learn secrets about each other’s lives and negotiate the consequences of telling and not telling. It also looks at appropriate responses from parents/carers and professionals. The Keeping Mum video is complimented by a teacher support pack which includes a lesson for pupils to accompany the film and further supporting resources and information.  Teacher twilight training on the resource is offered by Health Improvement.

Teacher Support Pack

Glasgow City Health Improvement and the Glasgow Violence Against Women Partnership have developed teacher support pack for use with the Keeping Mum film. The packs contain background information to the films; links to Curriculum for Excellence, RSHP and God’s Loving Plan/Called To Love; useful tools; a lesson plan for use with pupils and links to support agencies.

Keeping Mum Video – BSL Version NHSGGC – Keeping Mum BSL – YouTube

Keeping Mum Video –  Audio description NHSGGC – Keeping Mum – YouTube

Keeping Mum Video NHSGGC – Keeping Mum – YouTube

Gender Based Violence – Crush Film and Secondary School Teaching Resource

Crush

An educational film aimed at S3 young people, addressing relationship abuse and exploitation. 

When does care become control? Based on the stage play, Crush, which was developed in 2008 with Scottish Government funding, the film features four young people. It follows the development of an abusive relationship, looking at early warning signs, the role of bystanders and the impact. The Crush video is complimented by a teacher support pack which includes a lesson for pupils to accompany the film and further supporting resources and information. Teacher twilight training on the resource is offered by Health Improvement.

Teacher Support Pack

Glasgow City Health Improvement and the Glasgow Violence Against Women Partnership have developed teacher support pack for use with the Crush film. The packs contain background information to the films; links to Curriculum for Excellence, RSHP and God’s Loving Plan/Called To Love; useful tools; a lesson plan for use with pupils and links to support agencies.

Guidelines for Responding to Gender Based Violence in a Youth Setting

The Glasgow Violence against Women Partnership in collaboration with Health Improvement has developed Guidelines for responding to Gender Based Violence in a Youth Setting.

The Guidelines are supported by Equally Safe Young People (ESYP) training, delivered by Health Improvement.  The guideline and training supports youth workers to understand gender based violence, to be able to address the underlying causes and to respond to disclosures from young people.

For Equally Safe Young People training dates, please see our Glasgow City Health Improvement Training Calendar.

An Evaluation of ESYP Training can be found HERE

Video – Helping you live well with pain
Pain Service Physiotherapy

Often when people suffer from chronic pain they find it difficult to be as active as they had been previously. Over time, reduced activity can lead to joint stiffness, muscle weakness and general deconditioning. Often this means that people find it difficult to complete normal daily activities, engage in social situations and participate in hobbies.

Our physiotherapy team can help you to find a level of activity which feels comfortable for you. We will work alongside you to help you feel confident to do more of the things in life which are important and meaningful to you.

Useful Resources
Lorimer Moseley – Tame The Beast
Understanding Pain in less than 5 minutes, and what to do about it!
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Bringing it Together

Exercise Videos
Tai Chi
Let’s Move – Session 1

Patient Feedback

We really value patient feedback to help us continue to improve and develop the physiotherapy service. If you have recently attended pain management physiotherapy then please consider completing this short survey. The information gathered is confidential and helps our team to evaluate the service and address areas for improvement. Thank you.

Feedback Survey: Survey Powered by Webropol (webropolsurveys.com)

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Staff Training
AHP Pain Education Session

The AHP Pain Team have seen an increase in requests for in-service training from other services as staff look to increase their knowledge and confidence in managing individuals with chronic pain.  In order to meet those needs in a sustainable way we have developed an AHP Pain Education Programme which offers a number of sessions throughout the year.  Please see attached programme.

Booking for our AHP Pain Education Sessions via MS Teams is now open.

SESSION 1 – 18 April 2023TOPICBOOKING LINK
14.15An Overview of The Pain Servicehttps://link.webropolsurveys.com/EP/49450B9C6A317ED6
15.00Explaining Chronic Pain to Patientshttps://link.webropolsurveys.com/EP/A3BC8C4F86AB7DAD
15.45Occupational Therapy in The Pain Servicehttps://link.webropolsurveys.com/EP/4B9A1ACCA44B49D5
SESSION 2 – 30 AUGUST 2023  
14.15What is a pain management programme?https://link.webropolsurveys.com/EP/ECB1DB44C1D8856E
15.00Managing activity in chronic pain.https://link.webropolsurveys.com/EP/5403D61DAAB5F434
15.45Managing expectations and the role of pain medicationhttps://link.webropolsurveys.com/EP/4E872BF15A57B12B
SESSION 3 – 16 November 2023  
14.15Is it all in my head? – demystifying pain psychologyhttps://link.webropolsurveys.com/EP/6F21EC1CAED98DEA
15.00Personal outcomes and good conversationshttps://link.webropolsurveys.com/EP/86D296350CC3AC09
15.45Exploring fears of movementhttps://link.webropolsurveys.com/EP/25FD96747B4579A5

Self-Management Information

The purpose of this page is to act as a general self-management resource to support patients recovering at home following a period of illness. These webpages page provides advice from the Acute Adult Physiotherapy team on self-management to aid in your recovery. You will also find links to information helping you to maximise your overall well-being, including information on physical activity, fatigue and breathlessness.

Physiotherapy in Acute Adult Hospital Services

Physiotherapist work in a person-centred way to facilitate recovery and well-being across the life course. They helps restore movement and function when someone is affected by injury, illness or disability, through movement, exercise, activity management, education and advice. Physiotherapists help to facilitate recovery, improvement of physical function and exercise tolerance, enabling people to stay in work and enjoy leisure pursuits, helping them remain independent for as long as possible. Physiotherapists work in multi-disciplinary teams, often in collaboration with Occupational Therapists in hospital wards.

Please Note: The webpage may mention discharge from hospital however the advice provided is also suitable for those who have not required hospital admission and for those with ‘Long COVID’ symptoms. The information provided should not replace any individual advice you may have received from your health professional while in hospital. If you are concerned about ongoing or worsening symptoms, please contact your GP or dial 111 for advice or visit the NHS Inform website.

In case of an emergency, always ensure you, friend or relative dial 999.

Further Information

Expecting a baby? It’s never ‘too early’ in a pregnancy to register for maternity services.

Self-Referring to Maternity Services

As soon as you have had a positive pregnancy test, we recommend you start taking Folic Acid and Vitamin D supplements. Your local pharmacy can advise you on how much to take.

To start your pregnancy journey you should also self-refer to maternity services:

  • Complete our online referral form using the ‘Register’ button below
  • Or call the Maternity Booking Line on 0141 347 8422

When referring, if you have a flat number, please use address line 1 for your flat number and address line 2 for your house/building number and street.

Please note, you may be contacted by the Central Booking Office and/or a Community Midwife to confirm details/provide further information, if this is the case you will receive a call from 0141 232 4000.

If you live out with Glasgow, please contact your GP or Community Midwife for a referral.

What happens next?

Once you have completed the booking form, we will give you an appointment with a midwife for around 8-10 weeks into your pregnancy. Your appointment will be sent to you in the post within 7-10 days.

This letter will include a guide to completing your pre-booking information and information on how to access your BadgerNotes. This is your personal digital maternity record.

As far as possible, we will offer appointments close to your postcode of residence and local hospital.

There will be some exceptions, for example if the GP thinks that you need to be seen very early or an obstetrician should see you first. A request will go to your GP with details asking for medical history before the appointment. We may call if there are any differences from our national record system. Please ensure you give us your current address and telephone number.

If you are unable to access the online service, once you have called the Maternity Booking line, you will be sent out a letter containing your booking appointment details and information on how to access BadgerNotes.

Further information

EPAS – Early Pregnancy Assessment Service

If you have any vaginal bleeding or cramp and pain in your lower abdomen this does not necessarily mean you are having a miscarriage; it is common to have some light vaginal bleeding sometime in the first 12 weeks of pregnancy. This is called a threatened miscarriage. Most women go on to have a healthy pregnancy but some women do subsequently have a miscarriage.

If you are under 17 weeks pregnant and experiencing bleeding or pain you should phone the Early Pregnancy Assessment Service (EPAS) for further assessment.

EPAS at Queen Elizabeth University Hospital

Opening hours

  • Monday to Friday – 8.00am – 4.00pm
  • Saturday – 8.30am – 4.30pm

Contact Telephone Number

  • Call: 0141 201 2331
EPAS at Princess Royal Maternity Hospital

Opening hours

  • Monday to Friday – 8.30am – 4.30pm
  • Saturday – 8.30am – 4.30pm

Contact Telephone Number

  • Call: 0141 211 5317
EPAS at Royal Alexandra Hospital

Opening hours

  • Monday to Friday – 9.00am – 5.00pm

Contact Telephone Number

  • Call: 0141 314 6746
Endrick EPAS at Vale of Leven Hospital

Opening hours

  • Monday to Friday – 9.00am – 5.00pm

Contact Telephone Number

  • Call: 01389 817 411
EPAS at Inverclyde Royal Hospital

Opening hours

  • Monday to Friday – 9.00am – 5.00pm

Contact Telephone Number

  • Call: 01475 504 619

Out of Hours Advice

For out of hour’s advice you can contact NHS 24 (111) or your nearest accident and emergency department.

If you:

  • Develop very severe abdominal pain (that may be only on one side)
  • Develop shoulder pain
  • Are bleeding much more heavily than previously (passing clots or soaking a pad in 30 minutes)
  • Suffer any fainting or collapse episodes

Then you should make your way to the nearest Emergency Department or call an ambulance.

Maternity services across Greater Glasgow and Clyde support more than 13,000 women and pregnant people through their maternity journey each year.

Maternity services are provided by a multi-disciplinary team of Midwives, Obstetricians, Anaesthetists, Physiotherapists, Mental Health professionals and others. We aim to provide the highest quality care, supporting your physical and mental health and your developing baby through your pregnancy, birth and the early postnatal days.

Further Information

Antenatal care: care for you during your pregnancy

Across NHSGGC, we provide an antenatal pathway of care, in line with national best practice and guidance. You can expect to have 8 to 10 regular antenatal appointments, including your booking appointment, with your midwife throughout your pregnancy.

Your first ‘booking appointment’ will usually take place before 10 weeks of pregnancy, this is a quite lengthy appointment with your midwife for around one hour. This enables you to share your past medical history, family history and any previous pregnancies and births. The Midwife, with consent, will undertake physical checks including blood tests and can give you advice and any onward referrals.

Your follow up midwifery antenatal appointments will then be scheduled, becoming more frequent as your pregnancy progresses. These appointments enable you to ask questions and raise any concerns that you have, and also allow the Midwife to ensure that your pregnancy is progressing well – this includes measuring the baby’s growth, listening to the baby’s heartbeat, checking your urine, taking your blood pressure and blood tests.

All women and pregnant people in Greater Glasgow and Clyde see Midwives, as is usual for maternity care across the UK. We try to ensure that you see as small a number of Midwives throughout your pregnancy and after the baby is born as possible, to help you get to know your midwife and build a trusting relationship.

Most women and pregnant people opt to have ultrasound scans during pregnancy – usually the first takes place between 12 and 14 weeks of pregnancy and another scan at around 20 weeks. You will be consented for your scans at the time of your booking appointement. We also offer screening for fetal anomalies in early pregnancy and these can be discussed with your midwife.

Some women and pregnant people also need to be seen by other members of the maternity team, including Obstetricians (doctors who specialise in more complex pregnancies and births), Fetal Medicine, Anaesthetists, Physiotherapists, Dieticians, Smoking Cessation support, the Specialist Diabetes Team and Mental Health Teams. These additional services can usually be accessed by referral from your Midwife, with some where you can self-refer.

We offer 24/7 care in our three large maternity units, through our Triage and Maternity Assessment services.

All of your maternity records are electronic and you are able to access your records and a range of information by accessing an app on your phone called Badger Notes.

You will also be offered antenatal classes, where you can meet others who are pregnant and learn about what to expect from labour and birth and the early days of parenting. We aim to provide these as locally as possible to where you live, so your community midwife will tell you about these.

Labour and birth

In line with UK and Scottish national guidance and recommendations, once you are in established labour, you will have the continuous one to one support of a Midwife throughout your labour and birth.

In Greater Glasgow and Clyde you have a range of choices about where you would like to give birth. You will have time to talk with your Midwife about where might be the best place for you to plan to give birth. There are three Community Maternity Units (CMUs) in GGC, which are based in Clyde: at the Royal Alexandra hospital in Paisley, Inverclyde Royal hospital and the Vale of Leven hospital. As well as providing a range of antenatal care, these units also provide Midwife-led labour, including access to birth pools and postnatal care. Even if you live in Glasgow, you are able to ask to give birth in the community maternity unit at the RAH if you would prefer a midwife led unit birth. We also offer a homebirth service in all parts of GGC, talk to your midwife about whether this might be a good option for you.

Some women and pregnant people are advised that the best place for them to give birth is in an Obstetric led unit, particularly if they have a more complex pregnancy or conditions that mean they are likely to need a higher level of assessment and medical intervention during labour and birth. We have three obstetric led labour wards in Greater Glasgow and Clyde: at the Royal Alexandra hospital in Paisley, the Princess Royal maternity in the North of Glasgow and the Queen Elizabeth University hospital in the South of Glasgow. These units provide a full range of labour and birth options, including epidural analgesia and caesarean birth.

Postnatal care

If you have given birth in hospital or one of the community maternity units, you will usually stay in with your baby for between 1 and 3 days after the birth. Once you go home, we provide regular home visits from your community midwives for the first 10 – 28 days – depending on your needs – to make sure that you and your baby are doing well and to give any advice or support you need in those first days.

If your baby is born early or is unwell after birth, we have neonatal intensive care and special care units in our three large maternity units, where they can receive the expert care they need.

You can get lots of really useful information about pregnancy, birth, the early days of parenting and the care offered across NHS Scotland in Ready Steady Baby! – which you can access here on the NHS inform website.

Helping your baby

Patient Leaflets

About the Service

The aim of this website is to provide information about your journey while receiving an elective knee or hip joint replacement at the Queen Elizabeth University Hospital or Gartnavel General Hospital. The following information and associated links will help ensure you are as prepared as you can be for your surgery and recovery.

Pre-operative Assessment

Please click here to find more information on your pre-operative assessment.

Physiotherapy and Occupational Therapy

Please click the links below to find more information on Physiotherapy and Occupational Therapy input during your knee or hip replacement. Please also refer to the Physiotherapy and Occupational Therapy section of the Knee and Hip Joint School Video below.

Knee and Hip Joint Replacement School

We have transitioned our ‘Joint Replacement School’ into a digital service and this video is available for you to view below. Our Joint School is a service specifically for people who are about to undergo an elective hip or knee replacement. It focuses on patient education and lets you know what to expect through the various steps you will experience, from preparing for admission through to recovery at home. You will meet one of our orthopaedic surgeons, consultant anaesthetists, physiotherapists and occupational therapists within the video.

Transitioning Joint School to a digital platform means that not only will the service user have access to vital pre-operative and post-operative information, but family members and carers will also be able to use this online tool.   

If you cannot access the Joint School video, please contact the team to arrange an alternative session. Contact information can be found on the Contact Information Sheet.

Preparing for Surgery

There are many benefits to preparing for surgery by promoting healthy behaviours and taking part in healthy lifestyle choices such as physical activity, good nutrition and promoting a positive mental health and wellbeing. Please use the following resources below, alongside the Joint School service, as guides to assist you with your preparation.

Knee and Hip Joint Replacement School

Frequently Asked Questions

Are there alternative options for non-digital information?

Please contact our team and we will provide non-digital options either through mailed hardcopies, telephone discussion or one-to-one education sessions.

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What do I do if I need an interpreter?

If your English is limited or if you need the services of a sign-language interpreter please contact the Orthopaedic Team as soon as possible so that an interpreter can be arranged.

Contact Information

If you have any questions about the content on this page or receiving additional information, please email: othipschoolqeuh@ggc.scot.nhs.uk 

12 Weeks Before Surgery

Information Gathering

We have two electronic forms for you to fill out before coming into hospital.

Please do not fill out these forms any more thank three months before admission date.

These forms will give the Physiotherapists and Occupational Therapists a better understanding of your baseline and home environment.

If you have any challenges accessing these forms, please contact a member of the Orthopaedic Team via the email above.

Measurement Sheet Form

The below diagrams are to help when you are measuring your furniture to provide measurements in the below contact form.

How we can help

Having a child in hospital as an inpatient or an outpatient can be a worrying time. Having the right information and support at the right time is important. The Family Support and Information Service offer a friendly, comfortable and safe space. Here there is time to ask questions & receive support on any matter that is important to you or your family.

We work with a wide range of partners and our experienced team provide support, information and direct referrals to services that include:

  • Young Person’s Family Fund and other financial support
  • Caring for relatives and friends
  • Money advice 
  • Complaints and concerns about the NHS
  • Anxiety, stress and depression
  • Stopping smoking
  • Alcohol and drugs
  • Physical activity
  • Weight management
  • Pet fostering
  • Support groups and services

Hospital outpatient appointments

We are unable to directly rearrange or cancel a hospital appointment. To do so, please use the contact telephone number on your appointment letter, or contact the Switchboard of the hospital you will be attending and ask for the Appointments Helpline.

Who can use the service?

Inpatient and families of inpatients at the Royal Hospital for Children.

Who we are and where to find us

We are an NHS Greater Glasgow and Clyde (NHSGGC) service based at the Royal Hospital for Children.

Royal Hospital for Children

Opening Hours: Monday to Friday, 10:00am to 4:00pm.

Telephone0141 452 4012

 Email: fsis@ggc.scot.nhs.uk 

Princess Royal Maternity – Outreach

To be restarted.

The North East sector has 2 general Nuclear Medicine departments located at Glasgow Royal Infirmary and Stobhill Ambulatory Care Hospital. These departments are responsible for referrals from Glasgow Royal Infirmary, Stobhill Ambulatory Care Hospital, Inverclyde Royal Hospital, Lightburn Hospital and the Dental Hospital.

DEXA (bone mineral assessment) service at Glasgow Royal Infirmary is located in the Nuclear Medicine department. A copy of the DEXA information leaflet can be found here.

Information on each of these departments can be found by clicking the relevant links below.

Glasgow Royal Infirmary and Stobhill Ambulatory Care Hospital Site Information – click to open

Opening Times

Monday – Thursday: 0900 – 1700

Friday: 0900 – 1630

Closed Public Holidays & weekends

Contact

GRI NM appointment enquires: 0141 242 (2)9885

GRI DEXA appointment enquires: 0141 201 (6)5302

Stobhill NM appointment enquiries: 0141 355 (1)1553

Change / Cancel Appointment

If for any reason you are unable to attend your appointment, please inform us by telephoning as soon as possible during office hours. We will make you another appointment and this will allow someone else to use the one you cannot.

Location

Information on the location of each department within the hospital can be found via the links below.

Glasgow Royal Infirmary and Stobhill Ambulatory Care Hospital Patient Information Leaflets – click to open

Most of the patient information leaflets can be found here on the main Nuclear Medicine pages. Seperate information leaflets specific to tests performed in the North East Sector can be accessed by clicking the relevant links below.

How we can help

Being in hospital as an inpatient, outpatient, carer, family member or visitor can be a worrying time. Having the right information and support at the right time is important. The Support and Information Service offers a friendly, comfortable and safe space. Here there is time to ask questions & receive support on any matter that is important to you or your family.

Our experienced team, working with a wide range of partners, provide support, information and direct referrals to services that include:

  • Caring for relatives and friends
  • Money advice 
  • Complaints and concerns about the NHS
  • Anxiety, stress and depression
  • Stopping smoking
  • Alcohol and drugs
  • Physical activity
  • Weight management
  • Pet fostering
  • Support groups and services

Hospital outpatient appointments

We are unable to directly rearrange or cancel a hospital appointment. To do so, please use the contact telephone number on your appointment letter or contact the Switchboard of the hospital you will be attending and ask for the Appointments Helpline.

Who can use the service?

Inpatient or outpatients at any NHS Greater Glasgow and Clyde (NHSGGC) acute hospital, carers, family members or a member of staff,

Who we are and where to find us

We are an NHSGGC service based in some adult acute hospitals. You can contact us for advice from any NHSGGC hospital.

Queen Elizabeth University Hospital

1345 Govan Road, Glasgow G51 4TF

Opening Hours: Monday to Thursday, 10.00am to 4.00pm; Friday, 10.00am to 3.45pm

Telephone: 0141 452 2387

Email: sis@ggc.scot.nhs.uk 

Glasgow Royal Infirmary

Queen Elizabeth Building, Alexandra Parade, Glasgow G4 0SF

Opening Hours: Tuesday to Thursday, 10.00am to 4.00pm; Friday, 10.00am to 3.45pm

Telephone: 0141 531 9127

Email: sis@ggc.scot.nhs.uk

Royal Alexandra Hospital

Corsebar Road, Paisley PA2 9PN

Opening Hours: Wednesday to Friday, 10.00am to 4.00pm

Telephone: 0141 532 7378

Email: sis@ggc.scot.nhs.uk 

New Stobhill Hospital

133 Balornock Road, Glasgow G21 3UW

Opening Hours: Tuesday to Thursday, 10.00am to 4.00pm

Telephone: 0141 355 1527

Email: sis@ggc.scot.nhs.uk 

New Victoria Hospital

55 Grange Road, Glasgow G42 9LL

Opening Hours: Monday and Tuesday, 10.00am to 4.00pm; Wednesday, 10.00am to 2.15pm.

Telephone: 0141 347 8468

Email: sis@ggc.scot.nhs.uk 

Vale of Leven Hospital

Main Street, Alexandria G83 0UA

The Vale of Leven Hub hosts a number of local services providing advice and support. These include:

Opening Hours: Tuesday to Thursday, 10.00am to 4.00pm

Telephone: 01389 827831

Email: sis@ggc.scot.nhs.uk 

Inverclyde Royal Hospital