Staff Resources & Support

NHSGGC Pathology Department Terms of Service

NHSGGC Pathology User Manual

NHSGGC Pathology Request Form

NHSGGC Placenta Request Form

NHSGGC Muscle Biopsy Request Form

NHSGGC Pathology Specimen Dispatch Note

NHSGGC Transport & Disposal of Specimen Containers & Specimens Policy

NHSGGC Confidentiality and Data Protection Policy

The pathologist named first in each team, is the designated specialty representative.

We invite all our users to complete our user survey form. Please return via email to the Compliance and Transformation Manager. The information obtained from this survey will allow us to develop and improve the service we offer. We greatly appreciate the time and effort taken to complete this.

For general complaints/compliments/comments on the service please contact:

Dr Sylvia Wright (Head of Service) 

Tel: 0141 354 9558

Ms Nicola Small (Compliance and Transformation Manager)

Tel: 0141 354 9461

Please click here for further information about the NHSGGC Complaints policy

HCSWs work in many different clinical areas delivering safe, effective, person-centred care. These areas include inpatient wards, outpatient areas, emergency departments, critical care and theatres.

Although these resources refer to inpatient care, they have relevance to all HCSWs new to our organisation.

Induction Essential Learning

HCSW Fundamental Care Presentation

Preparing for work in health and social care | Turas | Learn (nhs.scot) 

Complete the modules: 

• Who’s who in health and social care
• Bed making

Person-centred care is about putting the person at the heart of their care. By asking and listening, we can understand more about the person and do the things that are most important to them. This helps us to provide care that is individualised and improves their experience of care. Delivering high-quality, person-centred care is everyone’s business in NHSGGC. 

Induction Essential Learning 

Delivering high quality person-centred care

Enable external content to view the short videos.  

Other Useful Resources 

Communicating with and supporting people: information for support workers in health and care settings | Turas | Learn (nhs.scot) 

Person Centred Care Made Simple – The Health Foundation

Food and fluid gives our body energy to allow us to carry out our everyday tasks. Delivering the right amount of food and fluid to our patients is an important role of the HCSW. In your first few shifts on the ward, work with the mealtime coordinator at meal service and find out what’s available for patients, and how to help them with their meals. By supporting people to eat and drink we can help them recover from their illness or surgery and get out of hospital sooner.

Induction Essential Learning

Food, Fluid and Nutrition (Presentation) 

Other Useful Resources

Food, Fluid and Nutrition Manual (Staffnet- Access from GGC Computer)

A pressure ulcer is an area of skin damaged by pressure. It can be caused by sitting or lying in one position for too long or by rubbing or dragging skin across a surface.  The risk of developing a pressure ulcer increases when a person has problems with walking, using the bathroom or they don’t eat and drink enough. It is important that the skin is kept clean and dry and if there are any devices (such as a splint or catheter) the skin under and around these are checked regularly to make sure no damage is developing.

Pressure ulcers can develop very quickly. There are simple measures that you can do to help reduce the risk of your patients developing a pressure ulcer including regular observation of their skin and making sure that they are not sitting or lying in the one position for too long and writing this on the Care Rounding Chart. Your colleagues may refer to pressure ulcer prevention as ‘Tissue Viability’.

Induction Essential Learning

learnPro® module GGC: 080 Prevention of Pressure Ulcers

Other Useful Resources

Tissue Viability Resource Folder (Acute) Staffnet- Accessed on GGC Computer only

Infection control is everyone’s business and we all have a part to play in keeping both ourselves and the people we look after safe. People with infection are more likely to come to harm, stay in hospital longer and may even die as a result.  Keeping your hands clean, washing them regularly and using personal protective equipment (known as PPE) are important in stopping the spread of infection. In healthcare, Hand Hygiene and PPE are two of the 10 Standard Infection Control Precautions (known as SICPs), which are described in more detail in the GGC:007 Statutory Mandatory Modules.

Induction Essential Learning

learnPro® module GGC:007 Standard Infection Control Precautions 

learnPro® module NES: Prevention & Control Infection: C.Difficile 

Put on (‘donning’) and take off (‘doffing’) PPE Please note that as we move to business as usual following the pandemic, donning and doffing remains relevant for many organisms.

Standard Infection Control Precautions (SICPs) may be insufficient to prevent cross transmission of specific infectious agents. Therefore, additional precautions, Transmission Based Precautions (TBPs), are required to be used by staff when caring for patients with a known or suspected infection or colonisation. More detail is available in the National Infection Prevention and Control Manual: Chapter 2 – Transmission Based Precautions (TBPs) (scot.nhs.uk). Speak to your line manager about when TBPs may be required and the PPE requirements for these specific patients that require them. 

Other Useful Resources

Infection Prevention and Control – NHSGGC Homepage

National Infection Prevention and Control Manual

Education Strategy – NHSGGC

learnPro® NES: Scottish IPC Education Pathway – Foundation (Infection Prevention & Control tab)

This outlines the minimum requirements of a Paediatric HCSW to support safe, effective, person centred palliative care within NHSGGC. The Paediatric Supportive and Palliative Care team at Royal Hospital for Children (RHC) provide tertiary specialist paediatric palliative care across the paediatric spectrum, from the antenatal period, through infancy and childhood and also for young people until they reach their 16th birthday (and those who are 17-18 years but still accessing services at RHC). The service provides an individual patient-centred pathway from diagnosis or recognition that a condition is life-threatening or life-limiting.

The team will accept referrals from any healthcare professional. If a patient requires to be assessed by a member of the team the named consultant for the child or young person’s care must give approval. Get in touch with the team with an electronic referral via TrakCare® – Paediatric Supportive and Palliative Care consult.

Induction Essential Learning

Babies,Children and Young People’s Palliative Care 

Other Useful Resources

Palliative Care Resource Folder (Neonatal and Children’s services)(Access from a GGC computer)

or click on the pink leaf tile on the right hand side of Staffnet homepage

Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.

If you have a Scottish Manual Handling Passport  no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead. For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.

If you do not have a Scottish Manual Handling Passport complete learnPro module: 005 Manual Handling Theory and your SCN or Team Lead will nominate you for the foundation practical training course (1day).  Whilst waiting for your training course please review the NHSGGC Moving and Handling information page.

All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.

You may come across emergency situations when you are at work. Patients can have problems with their airway, breathing or circulation and become suddenly unwell. Your SCN will nominate you for a short course called Basic Life Support which will help you to respond correctly in an emergency situation.

As part of your orientation to your ward / clinical area take some time to locate the emergency / resuscitation trolley 

If you find yourself in an emergency situation you may be asked to phone for the resuscitation team. Dial 2222- ask for the Paediatric Resuscitation Team and tell them your clinical area and the hospital you are in. 

NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is possible. 

You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.

Induction Essential Learning 

If you use sharps as part of your role you must complete:

NES LearnPro® module: Prevention and Management of Occupational Exposure (Scottish IPC  Education Pathway – Infection Prevention and Control tab)  

Other Useful Resources

Sharps – NHSGGC

If you feel you need more information please discuss this with your line manager and local nurse educator.

HCSWs work in many different clinical areas delivering safe, effective, person-centred care. These areas include inpatient wards, outpatient areas, emergency departments, critical care and theatres.

Although these resources refer to inpatient care, they have relevance to all HCSWs new to our organisation.

Induction Essential Learning

HCSW Fundamental Care Presentation

Preparing for work in health and social care | Turas | Learn (nhs.scot) 

Complete the modules: 

• Who’s who in health and social care
• Personal care
• Bed making
• Continence and catheter care

Person-centred care is about putting the person at the heart of their care. By asking and listening, we can understand more about the person and do the things that are most important to them. This helps us to provide care that is individualised and improves their experience of care. Delivering high-quality, person-centred care is everyone’s business in NHSGGC. 

Induction Essential Learning 

Delivering high quality person-centred care

Enable external content to view the short videos.  

Other Useful Resources 

Communicating with and supporting people: information for support workers in health and care settings | Turas | Learn (nhs.scot) 

Person Centred Care Made Simple – The Health Foundation

Food and fluid gives our body energy to allow us to carry out our everyday tasks. Delivering the right amount of food and fluid to patients is an important role of the HCSW. In your first few shifts on the ward, work with the mealtime coordinator at meal service and find out what’s available for patients, and how to help them with their meals. By supporting people to eat and drink we can help them recover from their illness or surgery and get out of hospital sooner.

Induction Essential Learning

learnPro® module GGC: 270 An overview of Malnutrition

learnPro® module GGC: 272 Food First in Hospital

Other Useful Resources

Nutritional care in NHSGGC Acute Settings

Food, Fluid and Nutrition Manual (Staffnet- Access from GGC Computer)

A pressure ulcer is an area of skin damaged by pressure. It can be caused by sitting or lying in one position for too long or by rubbing or dragging skin across a surface.  The risk of developing a pressure ulcer increases when a person has problems with walking, using the bathroom or they don’t eat and drink enough. It is important that the skin is kept clean and dry and if there are any devices (such as a splint or catheter) the skin under and around these are checked regularly to make sure no damage is developing.

Pressure ulcers can develop very quickly. There are simple measures that you can do to help reduce the risk of your patients developing a pressure ulcer including regular observation of their skin and making sure that they are not sitting or lying in the one position for too long and writing this on the Care Rounding Chart.  Your colleagues may refer to pressure ulcer prevention as ‘Tissue Viability’.

Induction Essential Learning

learnPro® module GGC: 080 Prevention of Pressure Ulcers

Other Useful Resources

Tissue Viability Service – Acute Resource Folder (access from GGC computer)

Anyone can have a fall, but older people are more likely to fall, especially if they have a long-term health condition. People can fall many times and each fall might result in a serious injury such as a head injury or a fractured hip. A fall can happen due to many different risk factors e.g. poor balance, muscle weakness, poor eyesight, or the person is on multiple medications. There are many ways to reduce the risk of a patient falling in your role as a HCSW.  It is also important that we encourage patients to be active whilst they are in our care this can be achieved by following the Active Wards Principles.  The resources below will allow you to learn more about reducing falls and promoting Active Wards. 

Induction Essential Learning

learnPro® modules Falls Prevention Training:

 GGC: 215 An Introduction to Falls

 GGC: 216 The Falls Bundle of Care

 GGC: 217 Risk Factors for Falls (Part 1)

 GGC: 218 Risk Factors For Falls (Part 2)

 GGC: 219 What to do when your patient falls

 GGC: 221 Bedrails

GGC: 260 Active Wards

Other Useful Resources

The Falls Homepage (Staffnet- accessed from a GGC Computer) has extensive resources including guidance on inpatient documentation, patient information leaflets and the Hoverjack ©

Active Wards Staff video

These resources aim to develop your confidence and skills to implement person-centred care for the person living with dementia who is admitted to the acute hospital. 

Induction Essential Learning

Getting to know me form 

Other Useful Resources

Adults with Incapacity (Staffnet- Access from GGC Computer)

Delirium describes a confusion that can happen when patients are unwell. Causes of delirium include illness, surgery and some medicines. Delirium can start suddenly, but usually improves when the cause is found and treated. It can be very frightening for the patient and for their family and carers.

Induction Essential Learning

Introduction to Delirium Care

Healthcare Improvement Scotland Think Delirium Information Leaflet  

Other Useful Resources

NHSGGC Acute Sector Guidelines on the risk reduction and management of Delirium

Infection control is everyone’s business and we all have a part to play in keeping both ourselves and the people we look after safe. People with infection are more likely to come to harm, stay in hospital longer and may even die as a result.  Keeping your hands clean, washing them regularly and using personal protective equipment (known as PPE) are important in stopping the spread of infection. In healthcare, Hand Hygiene and PPE are two of the 10 Standard Infection Control Precautions (known as SICPs), which are described in more detail in the GGC:007 Statutory Mandatory Modules.

Induction Essential Learning

learnPro®  module GGC:007 Standard Infection Control Precautions 

learnPro®  module NES: Prevention & Control Infection: C.Difficile 

SICPs may be insufficient to prevent cross transmission of specific infectious agents. Therefore, additional precautions, Transmission Based Precautions (TBPs), are required to be used by staff when caring for patients with a known or suspected infection or colonisation. More detail is available in the National Infection Prevention and Control Manual: Chapter 2 – Transmission Based Precautions (TBPs) (scot.nhs.uk). Speak to your line manager about when TBPs may be required and the PPE requirements for these specific patients that require them. 

Other Useful Resources

Infection Prevention and Control – NHSGGC Homepage

National Infection Prevention and Control Manual: Home (scot.nhs.uk)

Education Strategy – NHSGGC

learnPro® NES: Scottish IPC Education Pathway – Foundation (Infection Prevention & Control tab)

You may come across emergency situations when you are at work. Patients can have problems with their airway, breathing or circulation and become suddenly unwell. During your first few months in your new job, your SCN/M or Team Lead may nominate you for a course called Basic Life Support which will help you to respond correctly in an emergency situation.

As part of your orientation to your ward / clinical area take some time to locate the emergency resuscitation trolley

If you find yourself in an emergency situation you may be asked to phone for the resuscitation team. Dial 2222- ask for the resuscitation team and tell them your clinical area and the hospital you are in

Palliative care is the care given to people with a life limiting illness. The term ‘life-limiting’ refers to an illness that can’t be cured and that patients are likely to die from. You may hear the term ‘progressive’ (gets worse over time) or ‘advanced’ (a serious stage) to describe these illnesses. Examples include advanced cancer, end stage cardiac, respiratory, renal failure and motor neurone disease.

Induction Essential Learning

Other Useful Resources

What Can Happen When Someone is Dying

Palliative Care Resource Folder (Adult Services) (scot.nhs.uk)(Access from a GGC computer)

or click on the pink leaf tile on the right hand side of Staffnet homepage

Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.

If you have a Scottish Manual Handling Passport  no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead. For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.

If you do not have a Scottish Manual Handling Passport complete learnPro module: 005 Manual Handling Theory and your SCN or Team Lead will nominate you for the foundation practical training course (1day).  Whilst waiting for your training course please review the NHSGGC Moving and Handling information page.

All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.

NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is possible. 

You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.

Induction Essential Learning 

If you use sharps as part of your role you must complete:

NES LearnPro® module: Prevention and Management of Occupational Exposure (Scottish IPC  Education Pathway – Infection Prevention and Control tab)  

Other Useful Resources

Sharps – NHSGGC

If you feel you need more information please discuss this with your line manager and local nurse educator.

Ask your SCN, SCM or Team Lead if you will be involved in any part of the Blood Transfusion process, if yes please read on and complete the essential learning. If not, then tick N/A on the completion checklist.  

It is essential to discuss with your SCN, SCM or Team Lead to find out if you are likely to be involved in:-

• Taking pre transfusion blood samples
• Collecting and storing blood components

HCSWs involved in any stage of the transfusion process are required to undertake the appropriate learning required for their role. Appropriate training and learning must be undertaken before participation in taking pre transfusion blood samples or the collection and delivery of blood or blood products.

Induction Essential Learning 

 If undertaking phelebotomy:

learnPro module Learn Blood Transfusion (LBT) Phlebotomy pathway

 If collecting / delivering blood/ blood products:

learnPro module LBT Blood Collection Pathway

Other Useful Resources

NHSGGC Clinical Transfusion Policy (Staffnet- Access from GGC Computer only)

NHSGGC Blood Transfusion Information

NHSGGC recognises that employees and patients may be exposed to violence, aggression, and distress. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable. 

Our aim is that the risk of harm posed by violence, aggression, and distress will be reduced to its lowest practicable level and that relationships between ourselves, patients, and others who use the service are positive and respectful. To help achieve this, a Public Health, Human Rights Based, Risk Reduction model is used which includes the provision of training that is relevant and sufficient for your role within NHSGGC. 

Essential Learning Resources 

LearnPro module GGC: 003 – Reducing Risks of Violence and Aggression 

Other Useful Resources 

Your line manager will complete a Training Needs Analysis to identify if you work in an area/service exposed to a higher risk of violence, aggression, and distress. This will require some staff to attend in-person Health and Safety Violence Reduction training which is booked through eESS. 

Prior to attending this training complete LearnPro module GGC: 312 – Violence Reduction – Physical Skills Knowledge – Adults. 

Violence Reduction Service (Health & Safety) (sharepoint.com) 

Each of the resources will support your knowledge and confidence in a person-centred care approach. Person-centred care and support is everyone’s business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; and from volunteers to managers. 

Induction Essential Learning  

Delivering High Quality Person-Centred Health and Care 

Other Useful Resources 

What Matters to You in NHSScotland 

Healthcare Quality Strategy (2019) Pursuing Excellence 

Patient Rights Act 

Children and Young People (Scotland) Act 2014 

Care Opinion 

Person Centred Care Made Simple – The Health Foundation 

Supporting you to deliver person-centred care – The Nursing and Midwifery Council 

Each of the resources will support your knowledge and confidence in pressure ulcer prevention.

Induction Essential Learning

learnPro^® module: GGC: 080 Prevention of Pressure Ulcers

Maternity Specific Tissue Viability education will be delivered locally

Other Useful Resources

Footsafe Boots Video

Podiatry pages (Staffnet)

Pressure Ulcer Prevention and Management Policy (access from GGC computer)

Tissue Viability Service – Acute Resource Folder (access from GGC computer)

Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.

If you have a Scottish Manual Handling Passport  no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead. For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.

If you do not have a Scottish Manual Handling Passport complete learnPro module: 005 Manual Handling Theory and your SCN or Team Lead will nominate you for the foundation practical training course (1day).  Whilst waiting for your training course please review the NHSGGC Moving and Handling information page.

All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.

Each of the resources will support your knowledge and confidence in how you can reduce risk and manage falls and contribute to promoting the Active Wards Principles. A fall with harm in the hospital can have a detrimental impact on the outcome for a patient, with increased length of stay and after-effects of injury resulting in distress for both patient and family and an increased risk of requiring ongoing care and support on discharge.  Effective risk assessment and intervention, as well as encouraging activity promotion and risk enablement can help reduce the risk of patients falling, thus ensuring they are safely cared for during their time as an inpatient. 

Induction Essential Learning

learnPro^® modules:

 GGC: 215 An Introduction to Falls

 GGC: 216 The Falls Bundle of Care

 GGC: 217 Risk Factors for Falls (Part 1)

 GGC: 218 Risk Factors For Falls (Part 2)

 GGC: 219 What To Do When Your Patient Falls

 GGC: 221 Bedrails

GGC: 260 Active Wards

Other Useful Resources

The Falls Homepage  (access from GGC computer)

Guidelines for the Prevention and Management of falls in adults aged 16 and over (access from GGC computer)

Policy for the Prevention and Management of falls in adults aged 16 and over (access from GGC computer)

Active Wards Staff video

Maternity Specific Deteriorating Patient education will be delivered locally

The resources will help to develop your knowledge and confidence in medicines administration and heighten your understanding of your contribution towards patient safety.

Induction Essential Learning

learnPro GGC: 315 Medicines Administration Fundamentals

learnPro module GGC eHealth: HEPMA: Nursing Training

learnPro module GGC eHealth: HEPMA: Midwifery

Medicines Administration Competency Assurance Record complete this before independently administering medicines

Other Useful Resources

NHSGGC Policy: Safe and Secure Handling of Medicines

NHSGGC Clinical Guideline: Medicines Administration

Hospital Electronic Prescribing and Medicines Administration (access from GGC computer)

NHSGGC is implementing Fresenius Kabi volumetric and syringe devices. If your clinical area has implemented it you should receive cascade training from a member of the clinical area team.

Induction Essential Learning

Turas® Learn: Infant Feeding Clinical Skills Workbook

Turas® Learn: Breastfeeding Module 1 – Breastfeeding Basics

Turas® Learn: Breastfeeding Module 2 – Breastfeeding Challenges for Mothers

Turas® Learn: Breastfeeding Module 3 – Babies with Breastfeeding Challenges

Turas® Learn: Breastfeeding Module 4 – Infant Formula Milk Feeding

learnPro^® module GGC:146 Food Hygiene

Maternity specific Diabetes education will be delivered locally.

Induction Essential Learning

learnPro^® module GGC: 211 FS Precision Pro-Ketone

learnPro^® module GGC: 279 Capillary Blood Ketone Testing

Turas® Learn: Diabetes for Midwifes Module 1

Turas® Learn: Diabetes for Midwifes Module 2

NHSGGC uses the FreeStyle Precision Pro ® Blood Glucose Meter for blood glucose monitoring. 

All staff must be trained prior to using the meters for the first time.

Induction Essential Learning

learnPro^® GGC: 210 FS Precision Pro-Glucose

• What next ?Practical training within your clinical area by your Cascade trainer which includes a quality control test and a patient test.
• A Meter Compliance Form will then be sent to Clinical Biochemistry.
• You will then receive a unique barcode which you will use to analyse any patient samples. Your barcode should strictly never be shared with anyone else. This will be audited

Each of the resources will support your knowledge and confidence in Infection Prevention and Control (IPC). The IPC provides an Infection Control service to all healthcare workers (both clinical & non-clinical disciplines), patients, and visitors within NHSGGC. Each Sector and Directorate has an IPC team who can be contacted Monday to Friday 8:30 am to 4:30 pm and out these times an on-call Microbiologist is available via switchboard.

Induction Essential Learning

learnPro^® module – GGC 007 Standard Infection Control Precautions

learnPro^® module – NES: Prevention & Control Infection: C.Difficile

Other Useful Resources

Education Strategy – NHSGGC

Infection Prevention and Control homepage

National Infection Prevention and Control Manual

NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is possible. 

You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.

Induction Essential Learning

NES learnPro^® module Prevention and Management of Occupational Exposure

Other Useful Resources

Sharps – NHSGGC

If you feel you need more information please discuss this with your line manager and local nurse educator.

Any registered nurse or midwife involved in any stage of the transfusion process is required to undertake the appropriate learning required for their role. The transfusion process includes:

• making the decision to transfuse and associated communication with patient
• requesting blood components
• taking pre-transfusion blood samples
• collecting and storing blood components
• administration of a transfusion
• patient monitoring during and following transfusion

Induction Essential Learning

Blood Transfusion presentation delivered during local induction session

learnPro^® Blood Transfusion Modules (Blood Transfusion tab):

• Safe Sampling for Transfusion Video
• Safe Transfusion Practice
• Acute Transfusion Reactions
• Anti D
• Blood Components and Indications for Use
• Consent for Transfusion

Other Useful Resources

NHSGGC Clinical Transfusion Policy (access from GGC computer)

NHSGGC Blood Transfusion Information

In your clinical environment with many demands on your time, keeping documentation records is a challenging but essential part of your role. All documentation records are part of the nursing process; assessment, planning, implementation and evaluation of care.

Induction Essential Learning

Record Keeping and Documentation- Good Practice Points (a quick guide) 

learnPro^® Module: GGC: 243 BadgerNet Maternity Core 

learnPro^® Module: GGC: 244 BadgerNet Maternity CTG 

learnPro^® Module: GGC: 247 BadgerNet Intrapartum Course i-Pad version 

learnPro^® Module:GGC: 248 – Booking Appointment 

learnPro^® Module GGC: 249 – Antenatal follow up 

Other Useful Resources

NMC Code

NHSGGC Professional Standards for Record Keeping Policy (access from GGC computer)

Throughout your career, as a healthcare professional, you may experience a range of emotions, which could affect your mental health and wellbeing.  The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.   

NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.  

The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home. 

Newly Qualified Practitioners can also access Newly Qualified Staff – Looking after your wellbeing for guidance and support. 

The Induction team also offer peer support, please contact us at ggc.practicedevelopmentinduction@ggc.scot.nhs.uk 

The Health & Care (Staffing) (Scotland) Act 2019 is effective from April 2024. All staff working in NHS Greater Glasgow and Clyde (NHSGGC) should understand the principles of this legislation, which are key building blocks of health and care staffing. This means you have an important contribution to make to the implementation of safe and effective staffing.

Induction Essential Learning

Informed level | Turas | Learn (nhs.scot)

Other Useful Resources

GGC – Nursing & Midwifery Health & Care Staffing – Home (sharepoint.com)

GGC Health and Care (Staffing) (Scotland) Act 2019 – Home (sharepoint.com)

Healthcare Improvement Scotland

Each of the resources will support your knowledge and confidence in a person-centred care approach. Person-centred care and support is everyone’s business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; and from volunteers to managers. 

Induction Essential Learning

Delivering High Quality Person-Centred Health and Care 

Other Useful Resources 

What Matters to You in NHSScotland 

Healthcare Quality Strategy (2019) Pursuing Excellence 

Patient Rights Act 

Children and Young People (Scotland) Act 2014 

Care Opinion 

Person Centred Care Made Simple – The Health Foundation 

Supporting you to deliver person-centred care – The Nursing and Midwifery Council 

Each of the resources will support your knowledge and confidence in pressure ulcer prevention.

Induction Essential Learning

learnPro^® module: GGC: 080 Prevention of Pressure Ulcers

Other Useful Resources

Pressure Ulcer Prevention and Management Policy (access from GGC computer)

Tissue Viability Service – Acute Division (access from GGC computer)

Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.

If you have a Scottish Manual Handling Passport  no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead . For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.

If you do not have a Scottish Manual Handling Passport complete learnPro module: 005 Manual Handling Theory and your SCN or Team Lead will nominate you for the foundation practical training course (1day).  Whilst waiting for your training course please review the NHSGGC Moving and Handling information page.

All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.

Most children will have a secondary cardiac arrest following an episode of an acute illness and is usually caused by hypoxia. This is rarely a sudden even but follows a progressive deterioration. By recognising early that a patient is sick and/or deteriorating we can intervene, seek expert help and hopefully stop the patient deteriorating further to cardiac arrest. The prognosis following a secondary cardiorespiratory arrest is poor, therefore emphasis should be placed upon early recognition and prevention.

Within NHS GGC a Paediatric Early Warning Score tool (PEWS) is used to help recognise sick and/or deteriorating patients. The patient’s PEWS score, along with the staff member’s assessment of the patient, can help identify patients at risk of clinical deterioration. PEWS charts have been shown to reduce the amount of “crash calls” and PICU admission with staff escalating their concerns early to the appropriate teams.

Essential Learning Resources

Paediatric Early Warning Score: PEWS 

Other Useful Resources

During induction, all staff new to paediatrics will be allocated a specific date/time for appropriate resuscitation training, provided by the resuscitation training department. It is essential you attend the time given to you. Staff should ensure these skills are maintained and can book onto future update courses via the eESS System or their line manager:

All resuscitation training dates can be found here: Royal Hospital for Children – resuscitation training dates (scot.nhs.uk)

Resuscitation training department: 0141 451 5606 or 0141 451 85606

The resources will help to develop your knowledge and confidence in medicines administration and heighten your understanding of your contribution towards patient safety.

Induction Essential Learning

learnPro GGC: 315 Medicines Administration Fundamentals

learnPro module GGC eHealth: HEPMA: Nursing Training

Medicines Administration Competency Assurance Record complete this before administering medicines using a 2 person independent check process

Other Useful Resources

NHSGGC Policy: Safe and Secure Handling of Medicines

Hospital Electronic Prescribing and Medicines Administration (access from GGC computer)

NHSGGC is implementing Fresenius Kabi volumetric and syringe devices. If your clinical area has implemented it you should receive cascade training from a member of the clinical area team.

Induction Essential Learning

Food, Fluid and Nutrition (Presentation) 

learnPro^® module: GGC:146 Food Hygiene

Other Useful Resources

Food, Fluid and Nutritional Care Home Page (access from GGC computer)

NHSGGC uses the FreeStyle Precision Pro ® Blood Glucose Meter for blood glucose monitoring. 

All staff must be trained prior to using the meters for the first time.

InductionEssential Learning

learnPro^® module GGC210 FS Precision Pro – Glucose

• What next ? – practical training within your clinical area by your Cascade trainer which includes a quality control test and a patient test.
• A Meter Compliance Form will then be sent to Clinical Biochemistry.
• You will then receive a unique barcode which you will use to analyse any patient samples. Your barcode should never be shared with anyone else.

Each of the resources will support your knowledge and confidence in Infection Prevention and Control (IPC). The IPC provides an Infection Control service to all healthcare workers (both clinical & non-clinical disciplines), patients, and visitors within NHSGGC. Each Sector and Directorate has an IPC team who can be contacted Monday to Friday 8:30 am to 4:30 pm and out these times an on-call Microbiologist is available via switchboard.

Induction Essential Learning

learnPro^® module – GGC 007 Standard Infection Control Precautions

learnPro^® module – NES: Prevention & Control Infection: C.Difficile

Other Useful Resources

Education Strategy – NHSGGC

Infection Prevention and Control Homepage – NHSGGC

National Infection Prevention and Control Manual

NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable. 

You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.

Induction Essential Learning

If you use sharps as part of your role you must complete:

learnPro^® module Prevention and Management of Occupational Exposure

Other useful Resources

Sharps – NHSGGC

If you feel you need more information please discuss this with your line manager and local Nurse Educator.

Any registered paediatric nurse involved in any stage of the transfusion process is required to undertake the appropriate learning required for their role. The transfusion process includes:

• making the decision to transfuse and associated communication with patient
• requesting blood components
• taking pre-transfusion blood samples
• collecting and storing blood components
• administration of a transfusion
• patient monitoring during and following transfusion

Induction Essential Learning

learnPro^® Blood Transfusion Modules (Blood Transfusion tab):

• Blood components and indications for use
• Safe sampling for transfusion video 
• Safe Transfusion Practice for Paediatrics     

Other Useful Resources

The learnPro Blood Transfusion Modules (Blood Transfusion tab) below are mandatory if appropriate to role / clinical area:

• Acute Transfusion Reactions
• Phlebotomy Pathway

The learnPro Blood Transfusion Module (Blood Transfusion tab) is recommended:

• Consent for Transfusion

NHSGGC Clinical Transfusion Policy (access from GGC computer)

NHSGGC Blood Transfusion Information

Each of the resources will support your knowledge and confidence in providing palliative and end of life care.  The Paediatric Supportive and Palliative Care team at Royal Hospital for Children (RHC) provide tertiary specialist paediatric palliative care across the paediatric spectrum, from the antenatal period, through infancy and childhood and also for young people until they reach their 16th birthday (and those who are 17-18 years but still accessing services at RHC). The service provides an individual patient-centred pathway from diagnosis or recognition that a condition is life-threatening or life-limiting.

The team will accept referrals from any healthcare professional. If a patient requires to be assessed by a member of the team the named consultant on the child or young person’s care must give approval. Get is touch with the team with an electronic referral via TrakCare – Paediatric Supportive and Palliative Care consult.

Induction Essential Learning

Babies.Children and Young Peoples Palliative Care 

Other Useful Resources

Paediatric Supportive and Palliative Care

TrakCare^® is the Patient Management System for NHSGGC. All patient episodes (Outpatient, Inpatient and Emergency) are recorded and managed on TrakCare^®. TrakCare^® incorporates electronic requesting (Order Comms) for Labs, Radiology and Cardiology and electronic results.

Induction Essential Learning

learnPro^® module GGC: 009 Safe Information Handling

learnPro^® module GGC eHealth: Intro to TrakCare^®

learnPro^® module GGC eHealth: Requests and Results

TrakCare video (access from GGC computer)

Other Useful Resources

TrakCare user guides and videos (access from GGC computer)

If after watching the video you feel further training on TrakCare is required, please book your online face to face session via the learnPro home page (Go to the bottom of the page and click on Training events/course booking and apply).

In your clinical environment with many demands on your time, keeping documentation records is a challenging but essential part of your role. All documentation records are part of the nursing process; assessment, planning, implementation and evaluation of care.

Induction Essential Learning

Record Keeping and Documentation- Good Practice Points (a quick guide)

Other Useful Resources

NMC Code

NHSGGC Professional Standards for Record Keeping Policy (access from GGC computer)

Throughout your career, as a healthcare professional, you may experience a range of emotions, which could affect your mental health and wellbeing.  The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.   

NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.  

The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home. 

Newly Qualified Practitioners can also access Newly Qualified Staff – Looking after your wellbeing for guidance and support. 

The Induction team also offer peer support, please contact us at ggc.practicedevelopmentinduction@ggc.scot.nhs.uk 

The Induction team also offer peer support, please contact us at ggc.practicedevelopmentinduction@ggc.scot.nhs.uk 

Health and Care (Staffing) (Scotland) Act 2019 is effective from April 2024. All staff working in NHS Greater Glasgow and Clyde (NHSGGC) should understand the principles of this legislation, which are key building blocks of health and care staffing. This means you have an important contribution to make to the implementation of safe and effective staffing.

Induction Essential Learning

Informed level | Turas | Learn (nhs.scot)

Other Useful Resources

GGC – Nursing & Midwifery Health & Care Staffing – Home (sharepoint.com)

GGC Health and Care (Staffing) (Scotland) Act 2019 – Home (sharepoint.com)

Healthcare Improvement Scotland

Each of the resources will support your knowledge and confidence in a person-centred care approach. Person-centred care and support is everyone’s business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; and from volunteers to managers. 

Induction Essential Learning

Delivering High Quality Person-Centred Health and Care 

Other Useful Resources 

What Matters to You in NHSScotland 

Healthcare Quality Strategy (2019) Pursuing Excellence

Patient Rights Act 

Children and Young People (Scotland) Act 2014 

Care Opinion

Person Centred Care Made Simple – The Health Foundation

Supporting you to deliver person-centred care – The Nursing and Midwifery Council

Each of the resources will support your knowledge and confidence in pressure ulcer prevention.

Induction Essential Learning

learnPro module GGC: 080 Prevention of Pressure Ulcers

Other Useful Resources

Footsafe Boots Video

Podiatry pages (access from GGC computer)

Pressure Ulcer Prevention and Management Policy (access from GGC computer)

Tissue Viability Service – Acute Resource Folder (access from GGC computer)

Each of the resources will support your knowledge and confidence in how you can reduce risk and manage falls and contribute to promoting the Active Wards Principles. A fall with harm in the hospital can have a detrimental impact on the outcome for a patient, with increased length of stay and after-effects of injury resulting in distress for both patient and family and an increased risk of requiring ongoing care and support on discharge.  Effective risk assessment and intervention, as well as encouraging activity promotion and risk enablement can help reduce the risk of patients falling, thus ensuring they are safely cared for during their time as an inpatient. 

Induction Essential Learning

learnPro modules:

 GGC: 215 An Introduction to Falls

 GGC: 216 The Falls Bundle of Care

 GGC: 217 Risk Factors for Falls (Part 1)

 GGC: 218 Risk Factors For Falls (Part 2)

 GGC: 219 What To Do When Your Patient Falls

 GGC: 221 Bedrails

GGC: 260 Active Wards

Other Useful Resources

The Falls Homepage  (access from GGC computer)

Guidelines for the Prevention and Management of falls in adults aged 16 and over (access from GGC computer)

Policy for the Prevention and Management of falls in adults aged 16 and over (access from GGC computer)

Active Wards Staff video

Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.

If you have a Scottish Manual Handling Passport  no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead . For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.

If you do not have a Scottish Manual Handling Passport complete learnPro module: 005 Manual Handling Theory and your SCN or Team Lead will nominate you for the foundation practical training course (1day).  Whilst waiting for your training course please review the NHSGGC Moving and Handling information page.

All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.

Each of the resources will support your knowledge and confidence in care of the deteriorating patient.

Clinical deterioration can occur at any point in a patient’s journey.  Early recognition of the deteriorating patient, with a structured response and appropriate escalation can reduce patient harm and mortality.  In NHSGGC, the National Early Warning Scoring (NEWS) tool is used to identify patients who are at risk of clinical deterioration.  This is a track and trigger tool that is used to improve the assessment of acute illness, detection of clinical deterioration and the initiation of a timely and competent clinical response. The use of NEWS, coupled with effective communication and teamwork are fundamental to patient safety.

Patients with a tracheostomy or laryngectomy are at increased risk of deterioration and complications, and should be placed at a bed space with working oxygen and suction. A completed tracheostomy or laryngectomy (containing associated emergency algorithm) bed head sign should be on display. These patients should have a ‘tracheostomy and laryngectomy emergency box’ with them throughout their hospital stay (including transfers) containing airway equipment in the event of clinical deterioration. Ask your SCN or Team Lead for further guidance in how to care for these patients.

Induction Essential Learning

learnPro module GGC: 242 NEWS2

Assessment of the Glasgow Coma Scale 

Pre-use check and setting up wall mounted suction

Pre-use check and setting up oxygen flowmeter

Other Useful Resources

SEPSIS

National Early Warning Score (NEWS) 2 Standardising Assessment Guideline (874)   

Royal College of Physicians (2019) National Early Warning Score (NEWS) 2

National Tracheostomy Safety Project (NTSP)

The resources will help to develop your knowledge and confidence in medicines administration and heighten your understanding of your contribution towards patient safety.

Induction Essential Learning

learnPro GGC: 315 Medicines Administration Fundamentals

learnPro module GGC eHealth: HEPMA: Nursing Training

Medicines Administration Competency Assurance Record complete this before independently administering medicines

Other Useful Resources

NHSGGC Policy: Safe and Secure Handling of Medicines

NHSGGC Clinical Guideline: Medicines Administration

Hospital Electronic Prescribing and Medicines Administration (access from GGC computer)

NHSGGC is implementing Fresenius Kabi volumetric and syringe devices. If your clinical area has implemented it you should receive cascade training from a member of the clinical area team.

Induction Essential Learning

learnPro module GGC: 270 An overview of Malnutrition

learnPro module GGC: 271 Assessing Risk of Malnutrition

learnPro module GGC: 272 Food First in Hospitals

learnPro module GGC: 274 When Eating and Drinking Becomes Difficult

learnPro module GGC:146 Food Hygiene

Other Useful Resources

Nutritional care in NHSGGC Acute Settings

The Role of Speech and Language Therapy

Acute FFN SharePoint (access from GGC computer)

If you have any further enquiries, please contact: ggc.foodfluidnutrition.practicedevelopment@nhs.scot

NHSGGC uses the FreeStyle Precision Pro ® Blood Glucose Meter for blood glucose monitoring. 

All staff must be trained prior to using the meters for the first time.

Induction Essential Learning

learnPro module GGC: 210 FS Precision Pro – Glucose

• What next ?Practical training within your clinical area by your Cascade trainer which includes a quality control test and a patient test.
• A Meter Compliance Form will then be sent to Clinical Biochemistry.
• You will then receive a unique barcode which you will use to analyse any patient samples. Your barcode should strictly never be shared with anyone else. This will be audited

The aim of discharge planning is to ensure that patients are discharged from hospital safely and efficiently. Effective discharge planning will ensure patients are discharged from hospital safely and in a timely way, reduce length of stay, reduce pressure on bed availability and improve patient satisfaction. You have a key role within the MDT for effective discharge planning which should start on admission with the Planned Date of Discharge. With the patients permission we should engage early with family, carers, and MDT to plan discharge.

Induction Essential Learning

learnPro module GGC 214: Discharge

Other Useful Resources

The Discharge Information Folder contains key information to assist you including documentation, homecare, social work, Scottish Ambulance Service and Carers Information (access from GGC computer).

The Discharge  page (access from GGC computer)

NHSGGC Discharge Policy and Procedure (access from GGC computer)

Each of the resources will support your knowledge and confidence in Infection Prevention and Control (IPC). The IPC team provide an Infection Control service to all health care workers (both clinical & non-clinical disciplines), patients and visitors within NHSGGC. Each Sector and Directorate has an IPC team who can be contacted Monday to Friday 8:30am to 4:30pm and out with these times an on-call Microbiologist is available via switchboard.

Induction Essential Learning

learnPro module GGC: 007 Standard Infection Control Precautions

learnPro module NES: Prevention & Control Infection: C.Difficile

Other Useful Resources

Education Strategy – NHSGGC

Infection Prevention and Control Homepage – NHSGGC 

National Infection Prevention and Control Manual

NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is possible. 

You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.

Induction Essential Learning

NES learnPro module Prevention and Management of Occupational Exposure

Other Useful Resources

Sharps – NHSGGC

If you feel you need more information please discuss this with your line manager and local nurse educator.

Any registered nurse involved in any stage of the transfusion process is required to undertake the appropriate learning required for their role. The transfusion process includes:

• Making the decision to transfuse and associated communication with patient
• Requesting blood components
• Taking pre-transfusion blood samples
• Collecting and storing blood components
• Administration of a transfusion
• Patient monitoring during and following transfusion

Induction Essential Learning

learnPro Blood Transfusion Modules (Blood Transfusion tab):

• Safe sampling for transfusion video
• Safe transfusion practice

Other Useful Resources

The learnPro Blood Transfusion Modules (Blood Transfusion tab) below are mandatory if appropriate to role / clinical area:

• Blood components and indications for use
• Acute Transfusion Reactions
• Phlebotomy Pathway

The learnPro Blood Transfusion Module (Blood Transfusion tab) is recommended:

• Consent for Transfusion

Confirmatory Sample Flow chart v4 

NHSGGC Clinical Transfusion Policy (access from GGC computer)

NHSGGC Blood Transfusion Information

The resources aim to develop your confidence and skills to implement care for the person living with dementia who is admitted to the acute hospital. NHSGGC supports the use of the national ‘Getting to Know Me’ document which links with the “what Matters To Me” ward boards and Single Question in Delirium (SQiD) within the Care Rounding chart.

The Think Delirium presentation aims to raise awareness and provide an opportunity to improve delirium identification, management and risk reduction within your ward or department. Be an agent of change and “Call TIME” on Delirium, especially in Dementia.

Induction Essential Learning

NHSGGC Think Delirium presentation

‘Don’t assume, Do ask’ campaign 

Other Useful Resources

How to complete the ‘Getting to Know Me’ form  

NHSGGC Delirium Guidelines 

Each of the resources will support your knowledge and confidence in providing palliative and end of life care. Everyone can provide palliative care and there are resources available to support you. For complex situations Specialist Palliative Care Teams are available for patients and families. They are also there as a support and educational resource for you. Each hospital has a Specialist Palliative Care team and Referrals can be made via TrakCare^®. For urgent review please page the team via switchboard.

Induction Essential Learning

Introduction to Palliative Care

Guidance at the End of Life 

Other Useful Resources

 Palliative Care Resource Folder (access from GGC computer)

www.palliativecareggc.org.uk

learnPro module GGC: 053 Palliative End of Life care

learnPro module GGC: 099 CME T34 Syringe Pump

Guidance At End Of Life (GAEL) for Health Care Professionals  

Scottish Palliative Care Guidelines

NHSGGC recognises that employees and patients may be exposed to violence, aggression, and distress. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable. 

Our aim is that the risk of harm posed by violence, aggression, and distress will be reduced to its lowest practicable level and that relationships between ourselves, patients, and others who use the service are positive and respectful. To help achieve this, a Public Health, Human Rights Based, Risk Reduction model is used which includes the provision of training that is relevant and sufficient for your role within NHSGGC. 

Induction Essential Learning

LearnPro module GGC: 003 – Reducing Risks of Violence and Aggression 

Other Useful Resources 

Your line manager will complete a Training Needs Analysis to identify if you work in an area/service exposed to a higher risk of violence, aggression, and distress. This will require some staff to attend in-person Health and Safety Violence Reduction training which is booked through eESS. 

Prior to attending this training complete LearnPro module GGC: 312 – Violence Reduction – Physical Skills Knowledge – Adults. 

Violence Reduction Service (Health & Safety) (sharepoint.com

TrakCare^® is the Patient Management System for NHSGGC. All patient episodes (Outpatient, Inpatient and Emergency) are recorded and managed on TrakCare^®. TrakCare^® incorporates electronic requesting (Order Comms) for Labs, Radiology and Cardiology and electronic results.

Induction Essential Learning

learnPro^® module GGC: 009 Safe Information Handling

Other Useful Resources

TrakCare user guides and videos (access from GGC computer)

Further training on TrakCare is available through eLearning modules or by booking a training session, which can be delivered on-site or via MS Teams. After logging into LearnPro, scroll to the bottom of the page and choose either eLearning or Training Courses/Events. Search for TrakCare to see the available options. You can also request training via eHelp by logging a request with the Proactive Support team.

In your clinical environment with many demands on your time, keeping documentation records is a challenging but essential part of your role. All documentation records are part of the nursing process; assessment, planning, implementation and evaluation of care.

Induction Essential Learning

Record Keeping and Documentation- Good Practice Points (a quick guide)

Other Useful Resources

NMC Code

NHSGGC Professional Standards for Record Keeping Policy (access from GGC computer)

The Health & Care (Staffing) (Scotland) Act 2019 is effective from April 2024. All staff working in NHS Greater Glasgow and Clyde (NHSGGC) should understand the principles of this legislation, which are key building blocks of health and care staffing. This means you have an important contribution to make to the implementation of safe and effective staffing.

Induction Essential Learning

Informed level | Turas | Learn (nhs.scot)

Other Useful Resources

GGC – Nursing & Midwifery Health & Care Staffing – Home (sharepoint.com)

GGC Health and Care (Staffing) (Scotland) Act 2019 – Home (sharepoint.com)

Healthcare Improvement Scotland