The NHSGGC Pathology Department provides a comprehensive diagnostic Histopathology, Cytopathology and Mortuary service for adults and children in the Greater Glasgow and Clyde area, including the laboratory part of the cervical screening programme for NHSGGC, Grampian, Tayside, Orkney, Shetland, Ayrshire and Arran. In addition, the department supports a number of specialist services, wider managed clinical networks, regional and supra regional services examples of which include Gynaecological, Ophthalmic, Osteoarticular services, West of Scotland Heart and Lung Centre, Neuropathology and Paediatric Pathology. Mortuary services are additionally provided for the Crown Office Procurator Fiscal (COPFS) and Police Scotland.
Important Notice: Extended Turnaround Times
The Pathology Department are currently experiencing longer than usual turnaround times due to a backlog in reporting. Our team is working diligently to address this issue and it has been escalated via all appropriate governance channels
Departmental Links
Please use the links below to access specific information for each of our laboratory areas:
The NHSGGC Pathology Department is located at the Queen Elizabeth University Hospital (QEUH) on the 3rd floor of the Laboratory Medicine and Facilities Management Building.
Laboratory Opening Hours
The Pathology Department is open:
Monday to Friday: 9:00am – 5:00pm
Saturday and Public Holidays: 8:00am – 12:00pm
The Pathology Department specimen reception is also open Monday to Friday from 5:00pm – 7:00pm for the receipt and handling of specimens delivered by “late vans” and couriers.
Pathology Contact Details
NHSGGC Pathology Department
Laboratory Medicine and Facilities Management Building (Level 3)
Queen Elizabeth University Hospital
1345 Govan Road
Glasgow
G51 4TF
Scotland
UK
For General Enquiries:
Tel: 0141 354 9500 (89487) Option 6
For Results:
Tel: 0141 354 9476 (89487) Option 2
For Technical Enquiries/Sending Specimens:
Tel: 0141 354 9513 (89513)/0141 354 9514 (89514)
For Mortuary Enquiries:
Tel: 0141 354 9357 (89357)
Accreditation
The NHSGGC Pathology department has been accredited by the United Kingdom Accreditation Service (UKAS), using the ISO 15189:2022 set of international laboratory standards. This assessment provides formal recognition of our ability to provide a high-quality laboratory and clinical service across all our diagnostic specialities (Histology, Neuropathology, Diagnostic Cytology, Andrology, HPV Screening, Electron Microscopy, Post-mortem and Mortuary Services).
Where possible the department participates in national external quality assurance schemes for all testing procedures/medical reporting specialties. Where established EQA schemes are not available inter laboratory comparison or alternative external quality assurance schemes have been set up.
The full list of accredited tests provided by the department can be seen in our schedule of accreditation.
UKAS GEN 6
The Pathology department utilises the Telepath Laboratory Information Management System (LIMS). Due to the limitations of this software, we are currently unable to fully meet the requirements of the UKAS publication GEN 6 – Reference to accreditation and multilateral recognition signatory status.
This publication sets out the requirements of reports/results released by the laboratory containing the appropriate use of UKAS logos and identifying any tests that are accredited and those that are not. The LIMS currently being utilised within Pathology does not allow us to present the UKAS logo within our reports. Whilst it is possible to enter a small amount of additional text without any difference in formatting at the end of each report, the referencing to the accreditation of tests could potentially interfere or cause the misinterpretation of pathology results (particularly with molecular and companion diagnostic tests such as PD-L1 that already have statements at the end of the reports explaining treatment/scoring decisions and the specific criteria required to be met). Where possible the department is including a small statement at the end of reports if a test used is out of our scope of accreditation.
The Pathology department have risk assessed this. Although we are not able to present this information on our reports the department’s user manual and website present full details of our accreditation, including a link to the UKAS page for our up to date schedule of accreditation and a list of currently out of scope techniques including details of progress made to add them to our scope or reasons for them currently being unaccredited.
A number of investigation techniques carried out by the department are currently outside the scope of accreditation (see table below). This will usually be due to the technique not being performed frequently or being controlled/run by another department. However, the department will complete internal validation and IQC procedures before the implementation of any technique and participate in national external quality assurance (EQA) schemes or alternatives where possible:
NHSGGC Pathology Department Out of Scope Techniques
Test/Investigation
Internal Validation and IQC
EQA Scheme Participation
UKAS Extension to Scope Status
Joint Fluid/Crystal Analysis
Yes
Signed up to Pilot
Not in Scope
Mohs clinic (run by Dermatology)
Yes
Not in Scope
Appearance and Viscosity for Andrology testing
Yes
Not for these criteria
Not UKAS accredited parameters
Digital Pathology
Yes
Signed up to Pilot
Expected 2025
NUT-1 (ICC)
Yes
Not Available
UKAS Assessment in progress
Sarc A4 (ICC)
Yes
Not Available
UKAS Assessment in progress
PIN 4 (ICC)
Yes
Not Available
UKAS Assessment in progress
FLI & ERG (ICC)
Yes
Not Available
UKAS Assessment in progress
Roche Benchmark Southgate’s Mucicarmine (SS)
Yes
Yes
UKAS Assessment in progress
PRAME (ICC)
Yes
Not Available
UKAS Assessment in progress
E17 (ICC)
Not acquired yet
Expected 2025
SF1 (ICC)
Not acquired yet
Expected 2025
Hologic Genius Digital Diagnostics System (Cytology)
In Progress
Expected 2026
Specialist Referral Centres In some cases we may need to refer work/carry out additional testing not available within the department (for example the double reporting of bone tumours and the referral of additional molecular genetic testing with some breast cancer cases).
All referral centres are subject to review on an ongoing basis and we make sure they are accredited to the relevant bodies and produce results of a similarly high standard to our own.
The one exception to this rule is that we are currently referring triple negative breast cancer cases to NHS Lothian (Royal Infirmary of Edinburgh) for PDL-1 (clone 22C3) immunocytochemistry staining. Edinburgh are currently in the process of validating this test and adding it to their scope of accreditation.
Research Use Only Antibodies – Immunocytochemistry (ICC)
A number of the antibody markers in the department’s immunocytochemistry repertoire are designed for research use only. These antibody markers undergo stringent and strict verification testing before diagnostic use and performance is closely monitored via internal and external quality control measures. Here is a list of the research use only antibodies currently in use:
AMH
Amyloid P
a-Syn
ATRX
B-Amyloid (BA4)
BAP-1
BAPP
BetaF1
BOB1
C4D
C5B-9
CA19.9
CD15
CD35
CD42b
CD43 (MT1)
CD45-RO
CD303
CEA (MONO)*
CK3
CK10
CK12
Claudin 4
CMYC
CXCL13
DNAJB9
EBNA-2
GLP-1
Glucagon
GLUT-1
H3K27M
G-34 (Histone H3.3 M)
H B Core Ag
H B Surface Ag
HPV
HSV-1
LAM A2
LAM A5
LAM B1
LAM B2
Neomysin
IgG4
INI-1
K36 (Histone H3M)
LEF-1
MAC-387
MGMT
MTAP
MUC4
NEUN
NF (Neurofilament)
NUT1
P16
P21 (WAF)*
P24
Parvovirus
PAX8
PD1
PHOX2B
Pituitary – ACTH
Pituitary – LH
Pituitary – Prolactin
PLA2R1
SDHB
Serotonin 5HT
SMARCA4
STAT6
Surfactant Apolipoprotein (SP-A)
SV40
TAU
TCR-Delta
Tenascin
Toxoplasma
Villin*
VIP (Vasoctinpolypep)
Ubiquitin
* = a new CE marked (non-research use only) version of this antibody marker is in the progress of being verified for diagnostic use.
For further information on these research use only antibody markers or the departments immunocytochemical (ICC) repertoire, please contact the ICC laboratory (0141 354 9518) or The Advanced Staining Specialty Manager (0141 354 9528).
The department aims to provide a first-class service. If we have failed to meet your expectations, please do not hesitate to contact us, henceforth we can attempt to rectify the situation.
If you wish to discuss a report, please telephone the consultant whose name appears at the bottom of the report, in the first instance. The consultant will be happy to review the case and seek a further opinion within or out with the department as required.
User Feedback Survey
We invite all our users to complete our user survey form. Please return via email to the Compliance and Transformation Manager. The information obtained from this survey will allow us to develop and improve the service we offer. We greatly appreciate the time and effort taken to complete this.
General Comments, Complaints and Feedback
For general complaints/compliments/comments on the service please contact:
You should complete this essential learning within two weeks of starting in your new role. For NHSGGC Bank Staff this must be completed prior to your first orientation shift. If you require support please seek this from your Healthcare Support Worker Mandatory Induction Standards reviewer and line manager. You can also contact us at: ggc.practicedevelopmentinduction@ggc.scot.nhs.uk
Essential Learning
HCSW Fundamental Care
HCSWs work in many different clinical areas delivering safe, effective, person-centred care. These areas include inpatient wards, outpatient areas, emergency departments, critical care and theatres.
Although these resources refer to inpatient care, they have relevance to all HCSWs new to our organisation.
Person-centred care is about putting the person at the heart of their care. By asking and listening, we can understand more about the person and do the things that are most important to them. This helps us to provide care that is individualised and improves their experience of care. Delivering high-quality, person-centred care is everyone’s business in NHSGGC.
Food and fluid gives our body energy to allow us to carry out our everyday tasks. Delivering the right amount of food and fluid to our patients is an important role of the HCSW. In your first few shifts on the ward, work with the mealtime coordinator at meal service and find out what’s available for patients, and how to help them with their meals. By supporting people to eat and drink we can help them recover from their illness or surgery and get out of hospital sooner.
A pressure ulcer is an area of skin damaged by pressure. It can be caused by sitting or lying in one position for too long or by rubbing or dragging skin across a surface. The risk of developing a pressure ulcer increases when a person has problems with walking, using the bathroom or they don’t eat and drink enough. It is important that the skin is kept clean and dry and if there are any devices (such as a splint or catheter) the skin under and around these are checked regularly to make sure no damage is developing.
Pressure ulcers can develop very quickly. There are simple measures that you can do to help reduce the risk of your patients developing a pressure ulcer including regular observation of their skin and making sure that they are not sitting or lying in the one position for too long and writing this on the Care Rounding Chart. Your colleagues may refer to pressure ulcer prevention as ‘Tissue Viability’.
Induction Essential Learning
learnPro® module GGC: 080 Prevention of Pressure Ulcers
Infection control is everyone’s business and we all have a part to play in keeping both ourselves and the people we look after safe. People with infection are more likely to come to harm, stay in hospital longer and may even die as a result. Keeping your hands clean, washing them regularly and using personal protective equipment (known as PPE) are important in stopping the spread of infection. In healthcare, Hand Hygiene and PPE are two of the 10 Standard Infection Control Precautions (known as SICPs), which are described in more detail in the GGC:007 Statutory Mandatory Modules.
Induction Essential Learning
learnPro® module GGC:007 Standard Infection Control Precautions
learnPro® module NES: Prevention & Control Infection: C.Difficile
Standard Infection Control Precautions (SICPs) may be insufficient to prevent cross transmission of specific infectious agents. Therefore, additional precautions, Transmission Based Precautions (TBPs), are required to be used by staff when caring for patients with a known or suspected infection or colonisation. More detail is available in the National Infection Prevention and Control Manual: Chapter 2 – Transmission Based Precautions (TBPs) (scot.nhs.uk). Speak to your line manager about when TBPs may be required and the PPE requirements for these specific patients that require them.
learnPro® NES: Scottish IPC Education Pathway – Foundation (Infection Prevention & Control tab)
Palliative and End of Life Care
This outlines the minimum requirements of a Paediatric HCSW to support safe, effective, person centred palliative care within NHSGGC. The Paediatric Supportive and Palliative Care team at Royal Hospital for Children (RHC) provide tertiary specialist paediatric palliative care across the paediatric spectrum, from the antenatal period, through infancy and childhood and also for young people until they reach their 16th birthday (and those who are 17-18 years but still accessing services at RHC). The service provides an individual patient-centred pathway from diagnosis or recognition that a condition is life-threatening or life-limiting.
The team will accept referrals from any healthcare professional. If a patient requires to be assessed by a member of the team the named consultant for the child or young person’s care must give approval. Get in touch with the team with an electronic referral via TrakCare® – Paediatric Supportive and Palliative Care consult.
or click on the pink leaf tile on the right hand side of Staffnet homepage
Moving and Handling
Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.
If you have a Scottish Manual Handling Passport no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead. For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.
All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.
Basic Life Support
You may come across emergency situations when you are at work. Patients can have problems with their airway, breathing or circulation and become suddenly unwell. Your SCN will nominate you for a short course called Basic Life Support which will help you to respond correctly in an emergency situation.
As part of your orientation to your ward / clinical area take some time to locate the emergency / resuscitation trolley
If you find yourself in an emergency situation you may be asked to phone for the resuscitation team. Dial 2222- ask for the Paediatric Resuscitation Team and tell them your clinical area and the hospital you are in.
Sharps Safety
NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable.
You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.
Induction Essential Learning
If you use sharps as part of your role you must complete:
LearnPro® module: Prevention and Management of Occupational Exposure(Scottish IPC Education Pathway – Infection Prevention and Control tab)
If you feel you need more information please discuss this with your line manager and local nurse educator.
All new team members or internal staff transfers, working in a Healthcare Support Worker (HCSW) role, are expected to meet the NHS Scotland HCSW Mandatory Induction Standards and HCSW Code of Conduct after 3 months in post (or part-time equivalent up to a maximum of six months). If your post is solely with the NHSGGC Staff Bank you are required to sign the Code of Conduct before you start and you have 6 months to complete the NHS Scotland HCSW Mandatory Induction Standards.
Print off and sign the completion Checklist. If you are not able to print then ask a colleague to help. If your post is solely with the NHSGGC Staff Bank you are required to send a signed copy of the completion checklist to adminstaffbank@ggc.scot.nhs.uk
Throughout your career, as a Health Care Support worker, you may experience a range of emotions, which could affect your mental health and wellbeing. The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.
NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.
The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home.
HealthCare Support Worker (HCSW) Portal – NHSGGC is where you will find all resources and updates for HCSW professional development. There are links to different support sites such as NHS Education for Scotland (NES), our own development programmes and a sample of training courses and instructions on how to access them
You should complete this essential learning within two weeks of starting in your new role. For NHSGGC Bank Staff this must be completed prior to your first orientation shift. If you require support please seek this from your Healthcare Support Worker Mandatory Induction Standards reviewer and line manager. You can also contact us at: ggc.practicedevelopmentinduction@ggc.scot.nhs.uk
HCSW Fundamental Care
HCSWs work in many different clinical areas delivering safe, effective, person-centred care. These areas include inpatient wards, outpatient areas, emergency departments, critical care and theatres.
Although these resources refer to inpatient care, they have relevance to all HCSWs new to our organisation.
Person-centred care is about putting the person at the heart of their care. By asking and listening, we can understand more about the person and do the things that are most important to them. This helps us to provide care that is individualised and improves their experience of care. Delivering high-quality, person-centred care is everyone’s business in NHSGGC.
Food and fluid gives our body energy to allow us to carry out our everyday tasks. Delivering the right amount of food and fluid to patients is an important role of the HCSW. In your first few shifts on the ward, work with the mealtime coordinator at meal service and find out what’s available for patients, and how to help them with their meals. By supporting people to eat and drink we can help them recover from their illness or surgery and get out of hospital sooner.
Induction Essential Learning
learnPro® module GGC: 270 An overview of Malnutrition
A pressure ulcer is an area of skin damaged by pressure. It can be caused by sitting or lying in one position for too long or by rubbing or dragging skin across a surface. The risk of developing a pressure ulcer increases when a person has problems with walking, using the bathroom or they don’t eat and drink enough. It is important that the skin is kept clean and dry and if there are any devices (such as a splint or catheter) the skin under and around these are checked regularly to make sure no damage is developing.
Pressure ulcers can develop very quickly. There are simple measures that you can do to help reduce the risk of your patients developing a pressure ulcer including regular observation of their skin and making sure that they are not sitting or lying in the one position for too long and writing this on the Care Rounding Chart. Your colleagues may refer to pressure ulcer prevention as ‘Tissue Viability’.
Induction Essential Learning
NHSGGC Prevention of Pressure Ulcers
learnPro® module GGC: 080 Prevention of Pressure Ulcers
Anyone can have a fall, but older people are more likely to fall, especially if they have a long-term health condition. People can fall many times and each fall might result in a serious injury such as a head injury or a fractured hip. A fall can happen due to many different risk factors e.g. poor balance, muscle weakness, poor eyesight, or the person is on multiple medications. There are many ways to reduce the risk of a patient falling in your role as a HCSW. It is also important that we encourage patients to be active whilst they are in our care this can be achieved by following the Active Wards Principles. The resources below will allow you to learn more about reducing falls and promoting Active Wards.
These resources aim to develop your confidence and skills to implement person-centred care for the person living with dementia who is admitted to the acute hospital.
Delirium describes a confusion that can happen when patients are unwell. Causes of delirium include illness, surgery and some medicines. Delirium can start suddenly, but usually improves when the cause is found and treated. It can be very frightening for the patient and for their family and carers.
Infection control is everyone’s business and we all have a part to play in keeping both ourselves and the people we look after safe. People with infection are more likely to come to harm, stay in hospital longer and may even die as a result. Keeping your hands clean, washing them regularly and using personal protective equipment (known as PPE) are important in stopping the spread of infection. In healthcare, Hand Hygiene and PPE are two of the 10 Standard Infection Control Precautions (known as SICPs), which are described in more detail in the GGC:007 Statutory Mandatory Modules.
Induction Essential Learning
learnPro® module GGC:007 Standard Infection Control Precautions
learnPro® module NES: Prevention & Control Infection: C.Difficile
PPE droplet precautions. Please note that as we move to business as usual following the pandemic, donning and doffing remain relevant for many organisms.
SICPs may be insufficient to prevent cross transmission of specific infectious agents. Therefore, additional precautions, Transmission Based Precautions (TBPs), are required to be used by staff when caring for patients with a known or suspected infection or colonisation. More detail is available in the National Infection Prevention and Control Manual: Chapter 2 – Transmission Based Precautions (TBPs) (scot.nhs.uk). Speak to your line manager about when TBPs may be required and the PPE requirements for these specific patients that require them.
learnPro® NES: Scottish IPC Education Pathway – Foundation (Infection Prevention & Control tab)
Basic Life Support
You may come across emergency situations when you are at work. Patients can have problems with their airway, breathing or circulation and become suddenly unwell. During your first few months in your new job, your SCN/M or Team Lead may nominate you for a course called Basic Life Support which will help you to respond correctly in an emergency situation.
As part of your orientation to your ward / clinical area take some time to locate the emergency resuscitation trolley
If you find yourself in an emergency situation you may be asked to phone for the resuscitation team. Dial 2222- ask for the resuscitation team and tell them your clinical area and the hospital you are in
Palliative and End of Life Care
Palliative care is the care given to people with a life limiting illness. The term ‘life-limiting’ refers to an illness that can’t be cured and that patients are likely to die from. You may hear the term ‘progressive’ (gets worse over time) or ‘advanced’ (a serious stage) to describe these illnesses. Examples include advanced cancer, end stage cardiac, respiratory, renal failure and motor neurone disease.
Induction Essential Learning
Palliative and End of Life Care in the Hospital Setting
Coping with death and bereavement as a health and social care professional
or click on the pink leaf tile on the right hand side of Staffnet homepage
Moving and Handling
Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.
If you have a Scottish Manual Handling Passport no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead. For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.
All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.
Sharps Safety
NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable.
You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.
Induction Essential Learning
If you use sharps as part of your role you must complete:
LearnPro® module: Prevention and Management of Occupational Exposure(Scottish IPC Education Pathway – Infection Prevention and Control tab)
If you feel you need more information please discuss this with your line manager and local nurse educator.
Blood Transfusion
Ask your SCN, SCM or Team Lead if you will be involved in any part of the Blood Transfusion process, if yes please read on and complete the essential learning. If not, then tick N/A on the completion checklist.
It is essential to discuss with your SCN, SCM or Team Lead to find out if you are likely to be involved in:-
Taking pre transfusion blood samples
Collecting and storing blood components
HCSWs involved in any stage of the transfusion process are required to undertake the appropriate learning required for their role. Appropriate training and learning must be undertaken before participation in taking pre transfusion blood samples or the collection and delivery of blood or blood products.
NHSGGC recognises that employees and patients may be exposed to violence, aggression, and distress. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable.
Our aim is that the risk of harm posed by violence, aggression, and distress will be reduced to its lowest practicable level and that relationships between ourselves, patients, and others who use the service are positive and respectful. To help achieve this, a Public Health, Human Rights Based, Risk Reduction model is used which includes the provision of training that is relevant and sufficient for your role within NHSGGC.
Essential Learning Resources
LearnPro module GGC: 003 – Reducing Risks of Violence and Aggression
Other Useful Resources
Your line manager will complete a Training Needs Analysis to identify if you work in an area/service exposed to a higher risk of violence, aggression, and distress. This will require some staff to attend in-person Health and Safety Violence Reduction training which is booked through eESS.
Prior to attending this training complete LearnPro module GGC: 312 – Violence Reduction – Physical Skills Knowledge – Adults.
All new team members or internal staff transfers, working in a Healthcare Support Worker (HCSW) role, are expected to meet the NHS Scotland HCSW Mandatory Induction Standards and HCSW Code of Conduct after 3 months in post (or part-time equivalent up to a maximum of six months). If your post is solely with the NHSGGC Staff Bank you are required to sign the Code of Conduct before you start and you have 6 months to complete the NHS Scotland HCSW Mandatory Induction Standards.
Print off and sign the completion Checklist. If your post is solely with the NHSGGC Staff Bank you are required to send a signed copy of the completion checklist to adminstaffBank@ggc.scot.nhs.uk
Throughout your career, as a Health Care Support worker, you may experience a range of emotions, which could affect your mental health and wellbeing. The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.
NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.
The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home.
HealthCare Support Worker (HCSW) Portal – NHSGGC is where you will find all resources and updates for HCSW professional development. There are links to different support sites such as NHS Education for Scotland (NES), our own development programmes and a sample of training courses and instructions on how to access them
Whether you are new to the role of a Clinical Healthcare Support Worker (HCSW) or an experienced HCSW joining a new post, thank you for choosing to come and work with us.
Before you start your online induction, please watch this short video from Jen Rodgers, one of our Deputy Nurse Director’s as she welcomes you to your new role in NHSGGC.
This element of the induction process outlines the minimum essential learning requirements of a Registered Midwife (RM). Please work through the essential learning resources within two weeks of starting in your new role. For NHSGGC Bank Staff this must be completed before your first orientation shift. If you require support seek this from your Preceptor, Flying Start NHS® facilitator, and or line manager.
Each of the resources will support your knowledge and confidence in a person-centred care approach. Person-centred care and support is everyone’s business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; and from volunteers to managers.
Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.
If you have a Scottish Manual Handling Passport no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead. For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.
All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.
Falls Prevention
Each of the resources will support your knowledge and confidence in how you can reduce risk and manage falls and contribute to promoting the Active Wards Principles. A fall with harm in the hospital can have a detrimental impact on the outcome for a patient, with increased length of stay and after-effects of injury resulting in distress for both patient and family and an increased risk of requiring ongoing care and support on discharge. Effective risk assessment and intervention, as well as encouraging activity promotion and risk enablement can help reduce the risk of patients falling, thus ensuring they are safely cared for during their time as an inpatient.
Maternity Specific Deteriorating Patient education will be delivered locally
Medicines Administration
The resources will help to develop your knowledge and confidence in medicines administration and heighten your understanding of your contribution towards patient safety.
NHSGGC is implementing Fresenius Kabi volumetric and syringe devices. If your clinical area has implemented it you should receive cascade training from a member of the clinical area team.
What next ?Practical training within your clinical area by your Cascade trainer which includes a quality control test and a patient test.
A Meter Compliance Form will then be sent to Clinical Biochemistry.
You will then receive a unique barcode which you will use to analyse any patient samples. Your barcode should strictly never be shared with anyone else. This will be audited
Infection Prevention and Control
Each of the resources will support your knowledge and confidence in Infection Prevention and Control (IPC). The IPC provides an Infection Control service to all healthcare workers (both clinical & non-clinical disciplines), patients, and visitors within NHSGGC. Each Sector and Directorate has an IPC team who can be contacted Monday to Friday 8:30 am to 4:30 pm and out these times an on-call Microbiologist is available via switchboard.
Induction Essential Learning
learnPro® module – GGC 007 Standard Infection Control Precautions
learnPro® module – NES: Prevention & Control Infection: C.Difficile
NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable.
You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.
Induction Essential Learning
learnPro® module Prevention and Management of Occupational Exposure
If you feel you need more information please discuss this with your line manager and local nurse educator.
Blood Transfusion
Any registered nurse or midwife involved in any stage of the transfusion process is required to undertake the appropriate learning required for their role. The transfusion process includes:
making the decision to transfuse and associated communication with patient
requesting blood components
taking pre-transfusion blood samples
collecting and storing blood components
administration of a transfusion
patient monitoring during and following transfusion
Induction Essential Learning
Blood Transfusion presentation delivered during local induction session
In your clinical environment with many demands on your time, keeping documentation records is a challenging but essential part of your role. All documentation records are part of the nursing process; assessment, planning, implementation and evaluation of care.
Throughout your career, as a healthcare professional, you may experience a range of emotions, which could affect your mental health and wellbeing. The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.
NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.
The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home.
The Induction team also offer peer support, please contact us at ggc.practicedevelopmentinduction@ggc.scot.nhs.uk
Health and Care Staffing
The Health & Care (Staffing) (Scotland) Act 2019 is effective from April 2024. All staff working in NHS Greater Glasgow and Clyde (NHSGGC) should understand the principles of this legislation, which are key building blocks of health and care staffing. This means you have an important contribution to make to the implementation of safe and effective staffing.
Sign this Checklist and print or share an electronic copy with your Senior Midwife. Following completion of this Corporate Nursing Induction, your Senior Midwife or local educator, will direct you to specialty specific induction materials. If your post is solely with the NHSGGC Staff Bank you are required to send a signed copy of the completion checklist to adminstaffBank@ggc.scot.nhs.uk
This element of the induction process outlines the minimum essential learning requirements of a Registered Nurse (RN). Please work through the essential learning resources within two weeks of starting in your new role. For NHSGGC Bank Staff this must be completed before your first orientation shift. If you require support seek this from your Preceptor, Flying Start NHS® facilitator, and or line manager.
Each of the resources will support your knowledge and confidence in a person-centred care approach. Person-centred care and support is everyone’s business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; and from volunteers to managers.
Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.
If you have a Scottish Manual Handling Passport no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead . For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.
All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.
The Deteriorating Patient
Most children will have a secondary cardiac arrest following an episode of an acute illness and is usually caused by hypoxia. This is rarely a sudden even but follows a progressive deterioration. By recognising early that a patient is sick and/or deteriorating we can intervene, seek expert help and hopefully stop the patient deteriorating further to cardiac arrest. The prognosis following a secondary cardiorespiratory arrest is poor, therefore emphasis should be placed upon early recognition and prevention.
Within NHS GGC a Paediatric Early Warning Score tool (PEWS) is used to help recognise sick and/or deteriorating patients. The patient’s PEWS score, along with the staff member’s assessment of the patient, can help identify patients at risk of clinical deterioration. PEWS charts have been shown to reduce the amount of “crash calls” and PICU admission with staff escalating their concerns early to the appropriate teams.
During induction, all staff new to paediatrics will be allocated a specific date/time for appropriate resuscitation training, provided by the resuscitation training department. It is essential you attend the time given to you. Staff should ensure these skills are maintained and can book onto future update courses via the eESS System or their line manager:
The resources will help to develop your knowledge and confidence in medicines administration and heighten your understanding of your contribution towards patient safety.
NHSGGC is implementing Fresenius Kabi volumetric and syringe devices. If your clinical area has implemented it you should receive cascade training from a member of the clinical area team.
NHSGGC uses the FreeStyle Precision Pro ® Blood Glucose Meter for blood glucose monitoring.
All staff must be trained prior to using the meters for the first time.
InductionEssential Learning
learnPro® module GGC210 FS Precision Pro – Glucose
What next ? – practical training within your clinical area by your Cascade trainer which includes a quality control test and a patient test.
A Meter Compliance Form will then be sent to Clinical Biochemistry.
You will then receive a unique barcode which you will use to analyse any patient samples. Your barcode should never be shared with anyone else.
Infection Prevention and Control
Each of the resources will support your knowledge and confidence in Infection Prevention and Control (IPC). The IPC provides an Infection Control service to all healthcare workers (both clinical & non-clinical disciplines), patients, and visitors within NHSGGC. Each Sector and Directorate has an IPC team who can be contacted Monday to Friday 8:30 am to 4:30 pm and out these times an on-call Microbiologist is available via switchboard.
Induction Essential Learning
learnPro® module – GGC 007 Standard Infection Control Precautions
learnPro® module – NES: Prevention & Control Infection: C.Difficile
NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable.
You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.
Induction Essential Learning
If you use sharps as part of your role you must complete:
learnPro® module Prevention and Management of Occupational Exposure
If you feel you need more information please discuss this with your line manager and local Nurse Educator.
Blood Transfusion
Any registered paediatric nurse involved in any stage of the transfusion process is required to undertake the appropriate learning required for their role. The transfusion process includes:
making the decision to transfuse and associated communication with patient
requesting blood components
taking pre-transfusion blood samples
collecting and storing blood components
administration of a transfusion
patient monitoring during and following transfusion
Each of the resources will support your knowledge and confidence in providing palliative and end of life care. The Paediatric Supportive and Palliative Care team at Royal Hospital for Children (RHC) provide tertiary specialist paediatric palliative care across the paediatric spectrum, from the antenatal period, through infancy and childhood and also for young people until they reach their 16th birthday (and those who are 17-18 years but still accessing services at RHC). The service provides an individual patient-centred pathway from diagnosis or recognition that a condition is life-threatening or life-limiting.
The team will accept referrals from any healthcare professional. If a patient requires to be assessed by a member of the team the named consultant on the child or young person’s care must give approval. Get is touch with the team with an electronic referral via TrakCare – Paediatric Supportive and Palliative Care consult.
TrakCare® is the Patient Management System for NHSGGC. All patient episodes (Outpatient, Inpatient and Emergency) are recorded and managed on TrakCare®. TrakCare® incorporates electronic requesting (Order Comms) for Labs, Radiology and Cardiology and electronic results.
Induction Essential Learning
learnPro® module GGC: 009 Safe Information Handling
If after watching the video you feel further training on TrakCare is required, please book your online face to face session via the learnPro home page (Go to the bottom of the page and click on Training events/course booking and apply).
Record Keeping and Documentation
In your clinical environment with many demands on your time, keeping documentation records is a challenging but essential part of your role. All documentation records are part of the nursing process; assessment, planning, implementation and evaluation of care.
Throughout your career, as a healthcare professional, you may experience a range of emotions, which could affect your mental health and wellbeing. The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.
NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.
The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home.
Health and Care (Staffing) (Scotland) Act 2019 is effective from April 2024. All staff working in NHS Greater Glasgow and Clyde (NHSGGC) should understand the principles of this legislation, which are key building blocks of health and care staffing. This means you have an important contribution to make to the implementation of safe and effective staffing.
Sign this Checklist and print or share an electronic copy with your Senior Charge Nurse. Following completion of Corporate Nursing Induction, your Senior Charge Nurse or local educator, will direct you to specialty specific induction materials. If your post is solely with the NHSGGC Staff Bank you are required to send a signed copy of the completion checklist to adminstaffBank@ggc.scot.nhs.uk
This element of the induction process outlines the minimum essential learning requirements of a Registered Nurse (RN). Please work through the essential learning resources within two weeks of starting in your new role. For NHSGGC Bank Staff this must be completed prior to your first orientation shift. If you require support seek this from your Preceptor, Flying Start NHS® facilitator and or line manager.
Each of the resources will support your knowledge and confidence in a person-centred care approach. Person-centred care and support is everyone’s business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; and from volunteers to managers.
Each of the resources will support your knowledge and confidence in how you can reduce risk and manage falls and contribute to promoting the Active Wards Principles. A fall with harm in the hospital can have a detrimental impact on the outcome for a patient, with increased length of stay and after-effects of injury resulting in distress for both patient and family and an increased risk of requiring ongoing care and support on discharge. Effective risk assessment and intervention, as well as encouraging activity promotion and risk enablement can help reduce the risk of patients falling, thus ensuring they are safely cared for during their time as an inpatient.
Moving and handling activities is a key part of your duties. This includes assisting patients and tasks such as moving equipment, laundry and stores. To keep yourself and patients safe it is essential you have the correct level of training.
If you have a Scottish Manual Handling Passport no foundation practical training course is required. If you have a passport document either in paper or electronic format please show this to your SCN or Team Lead . For Registered Nurses on the NHSGGC Staff Bank, send a copy by email to adminstaffbank@ggc.scot.nhs.uk. The dates of Moving and Handling training documented in the passport will go into the ward/ department training records. Complete the mandatory learnPro module: 005 Manual Handling Theory together with the practical competency assessment within your clinical area carried out by one of the local assessors.
All patients should be verbally encouraged to move and position themselves independently. When a patient needs to be moved, handled or requiring a mechanical aid this should be carried out with a member of the ward / department team and not on your own. Please, do not to use hoisting equipment until training completed.
The Deteriorating Patient
Each of the resources will support your knowledge and confidence in care of the deteriorating patient.
Clinical deterioration can occur at any point in a patient’s journey. Early recognition of the deteriorating patient, with a structured response and appropriate escalation can reduce patient harm and mortality. In NHSGGC, the National Early Warning Scoring (NEWS) tool is used to identify patients who are at risk of clinical deterioration. This is a track and trigger tool that is used to improve the assessment of acute illness, detection of clinical deterioration and the initiation of a timely and competent clinical response. The use of NEWS, coupled with effective communication and teamwork are fundamental to patient safety.
Patients with a tracheostomy or laryngectomy are at increased risk of deterioration and complications, and should be placed at a bed space with working oxygen and suction. A completed tracheostomy or laryngectomy (containing associated emergency algorithm) bed head sign should be on display. These patients should have a ‘tracheostomy and laryngectomy emergency box’ with them throughout their hospital stay (including transfers) containing airway equipment in the event of clinical deterioration. Ask your SCN or Team Lead for further guidance in how to care for these patients.
The resources will help to develop your knowledge and confidence in medicines administration and heighten your understanding of your contribution towards patient safety.
NHSGGC is implementing Fresenius Kabi volumetric and syringe devices. If your clinical area has implemented it you should receive cascade training from a member of the clinical area team.
Food, Fluid and Nutrition
Induction Essential Learning
learnPro module GGC: 270 An overview of Malnutrition
learnPro module GGC: 271 Assessing Risk of Malnutrition
NHSGGC uses the FreeStyle Precision Pro ® Blood Glucose Meter for blood glucose monitoring.
All staff must be trained prior to using the meters for the first time.
Induction Essential Learning
learnPro module GGC: 210 FS Precision Pro – Glucose
What next ?Practical training within your clinical area by your Cascade trainer which includes a quality control test and a patient test.
A Meter Compliance Form will then be sent to Clinical Biochemistry.
You will then receive a unique barcode which you will use to analyse any patient samples. Your barcode should strictly never be shared with anyone else. This will be audited
Discharge Planning
The aim of discharge planning is to ensure that patients are discharged from hospital safely and efficiently. Effective discharge planning will ensure patients are discharged from hospital safely and in a timely way, reduce length of stay, reduce pressure on bed availability and improve patient satisfaction. You have a key role within the MDT for effective discharge planning which should start on admission with the Planned Date of Discharge. With the patients permission we should engage early with family, carers, and MDT to plan discharge.
TheDischarge Information Foldercontains key information to assist you including documentation, homecare, social work, Scottish Ambulance Service and Carers Information (access from GGC computer).
Each of the resources will support your knowledge and confidence in Infection Prevention and Control (IPC). The IPC team provide an Infection Control service to all health care workers (both clinical & non-clinical disciplines), patients and visitors within NHSGGC. Each Sector and Directorate has an IPC team who can be contacted Monday to Friday 8:30am to 4:30pm and out with these times an on-call Microbiologist is available via switchboard.
Induction Essential Learning
learnPro module GGC: 007 Standard Infection Control Precautions
learnPro module NES: Prevention & Control Infection: C.Difficile
NHSGGC recognises that employees and patients may be exposed to sharps and subsequent needle stick injuries. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is possible.
You and your manager should complete a training needs analysis to identify the sharps equipment used and risks within your clinical area/service.
Induction Essential Learning
learnPro module Prevention and Management of Occupational Exposure
If you feel you need more information please discuss this with your line manager and local nurse educator.
Blood Transfusion
Any registered nurse involved in any stage of the transfusion process is required to undertake the appropriate learning required for their role. The transfusion process includes:
Making the decision to transfuse and associated communication with patient
Requesting blood components
Taking pre-transfusion blood samples
Collecting and storing blood components
Administration of a transfusion
Patient monitoring during and following transfusion
The resources aim to develop your confidence and skills to implement care for the person living with dementia who is admitted to the acute hospital. NHSGGC supports the use of the national ‘Getting to Know Me’ document which links with the “what Matters To Me” ward boards and Single Question in Delirium (SQiD) within the Care Rounding chart.
The Think Delirium presentation aims to raise awareness and provide an opportunity to improve delirium identification, management and risk reduction within your ward or department. Be an agent of change and “Call TIME” on Delirium, especially in Dementia.
Each of the resources will support your knowledge and confidence in providing palliative and end of life care. Everyone can provide palliative care and there are resources available to support you. For complex situations Specialist Palliative Care Teams are available for patients and families. They are also there as a support and educational resource for you. Each hospital has a Specialist Palliative Care team and Referrals can be made via TrakCare®. For urgent review please page the team via switchboard.
NHSGGC recognises that employees and patients may be exposed to violence, aggression, and distress. Those who experience it can be at risk of physical and emotional harm. NHSGGC has a lawful responsibility to reduce this risk and act to keep staff and patients as safe as is practicable.
Our aim is that the risk of harm posed by violence, aggression, and distress will be reduced to its lowest practicable level and that relationships between ourselves, patients, and others who use the service are positive and respectful. To help achieve this, a Public Health, Human Rights Based, Risk Reduction model is used which includes the provision of training that is relevant and sufficient for your role within NHSGGC.
Induction Essential Learning
LearnPro module GGC: 003 – Reducing Risks of Violence and Aggression
Other Useful Resources
Your line manager will complete a Training Needs Analysis to identify if you work in an area/service exposed to a higher risk of violence, aggression, and distress. This will require some staff to attend in-person Health and Safety Violence Reduction training which is booked through eESS.
Prior to attending this training complete LearnPro module GGC: 312 – Violence Reduction – Physical Skills Knowledge – Adults.
TrakCare® is the Patient Management System for NHSGGC. All patient episodes (Outpatient, Inpatient and Emergency) are recorded and managed on TrakCare®. TrakCare® incorporates electronic requesting (Order Comms) for Labs, Radiology and Cardiology and electronic results.
Induction Essential Learning
learnPro® module GGC: 009 Safe Information Handling
Further training on TrakCare is available through eLearning modules or by booking a training session, which can be delivered on-site or via MS Teams. After logging into LearnPro, scroll to the bottom of the page and choose either eLearning or Training Courses/Events. Search for TrakCare to see the available options. You can also request training via eHelp by logging a request with the Proactive Support team.
Record Keeping and Documentation
In your clinical environment with many demands on your time, keeping documentation records is a challenging but essential part of your role. All documentation records are part of the nursing process; assessment, planning, implementation and evaluation of care.
The Health & Care (Staffing) (Scotland) Act 2019 is effective from April 2024. All staff working in NHS Greater Glasgow and Clyde (NHSGGC) should understand the principles of this legislation, which are key building blocks of health and care staffing. This means you have an important contribution to make to the implementation of safe and effective staffing.
Sign this Checklist and print or share an electronic copy with your Senior Charge Nurse. Following completion, your Senior Charge Nurse or local educator, will direct you to specialty specific induction materials. If your post is solely with the NHSGGC Staff Bank you are required to send a signed copy of the completion checklist to adminstaffBank@ggc.scot.nhs.uk
Throughout your career, as a healthcare professional, you may experience a range of emotions, which could affect your mental health and wellbeing. The NHSGGC: Mental Health and Wellbeing for NHSGGC staff link provides a range of support to prevent and assist with mental health issues in the workplace.
NHSGGC has also produced a booklet with a range of resources and links to support you to take care of your own mental health.
The National Wellbeing Hub contains information, resources and supports which you may find helpful at work and at home.
The NHSGGC clinical guideline platform has been developed to provide a central repository to access all NHSGGC clinical guidelines and incorporates both medicine and non-medicine related clinical guidelines.
Practice Development offer a variety of clinical skills education and training. Details of these can be viewed and bookings made via eESS: Learner Self Service → Learning →Learner Home → Browse Catalogue → NHS Greater Glasgow and Clyde → Clinical Improvement → Clinical Skills.
If venepuncture and/or cannulation training is required, this should be discussed with your line manager as bookings for this training are based upon clinical service need. Please request your line manager to contact practicedevelopmentnominations@ggc.scot.nhs.uk if they require further information regarding booking process.
The NHS Education Scotland’s (NES) national Preceptorship resource builds on the Nursing and Midwifery Councils Principles for Preceptorship. It has been developed to offer a consistent approach to support registered nurses and midwives to transition to new roles and practice settings from the point of registration and as they progress through their career.
NHS Flying Start® is a national development programme designed to support newly qualified practitioners (NQPs) to develop into confident and capable, registered health care professionals.
NHSGGC requires all registered nurses and midwives to complete NHS Flying Start® in the first 12 months of practice. This is a learner-directed, work-based programme, supported by a Flying Start Facilitator and line manager.
Restorative Clinical Supervision supports you to reflect, and develop your clinical practice, whilst embedding staff wellbeing and wellness into the working environment, promoting and establishing positive working cultures,leading to improved patient outcomes.
Facilitating Learning
TURAS®
TURAS® is the NES single, unified platform and includes:
The practice educator national network, in collaboration with host boards, develop and deliver learning materials and contribute towards the delivery of local board and NES objectives
Effective Practitioner can help you to identify gaps in knowledge and direct you to resources that can help meet your learning needs. The learning activities have been created specifically for NMAHPs (Nursing, Midwifery and Health Professionals) and will help with performance / KSF development reviews, personal development plans and maintaining your professional registration.
The importance of support and supervision is emphasised throughout all four levels of this evidenced-based framework. The need for the whole workforce to have knowledge and skills related to psychological trauma relative to individual roles and remits is acknowledged.
The purpose of the leadership and management zone learning site is to provide all health and social care staff across Scotland with an easy point of access to a range of development resources about leadership and management. You might currently be in a leadership role wanting to develop your capabilities, or you might be aspiring to develop as a leader, or you might wish to support others’ learning. In this site you will find toolkits, events, topics, programmes and links.
The practice educator national network, in collaboration with host boards, develop and deliver learning materials and contribute towards the delivery of local board and NES objectives
Effective Practitioner can help you to identify gaps in knowledge and direct you to resources that can help meet your learning needs. The learning activities have been created specifically for NMAHPs (Nursing, Midwifery and Health Professionals) and will help with performance / KSF development reviews, personal development plans and maintaining your professional registration.
The importance of support and supervision is emphasised throughout all four levels of this evidenced-based framework. The need for the whole workforce to have knowledge and skills related to psychological trauma relative to individual roles and remits is acknowledged.
The NHS Greater Glasgow and Clyde Library Network provides library and information services to all staff working within NHSGGC and its partner organisations.
NHS Greater Glasgow & Clyde recognises the multi-professional workforce is integral to the success of CAS (Care Assurance Standards) and is committed to supporting its staff to deliver safe and effective person centred care. CAS provides a framework for the quality of care experienced by patients, relatives, carers and staff to be consistently communicated and demonstrated across all clinical areas.
The Senior Charge Nurse/Midwife has overall responsibility and accountability for achieving and maintaining the standards. However, the wider organisation’s role is to ensure there is a support structure to ensure the clinical leaders and their teams can embed a culture of continuous improvement within the clinical areas.
Whether you are a newly qualified or experienced practitioner it is a pleasure to welcome you to NHSGGC. We hope you feel welcome and valued as you join us. If you are a newly qualified practitioner we wish you a smooth transition from student to qualified practitioner. Please seek support from your Practice Education Facilitator, Preceptor and Flying Start NHS® Facilitator as you develop into your new role.
Please watch the short welcome video below:
Welcome to NHSGGC from Executive Director of Nursing Professor Angela Wallace