The Equality & Human Rights Team offers a range of training opportunities for staff members.
In addition to our scheduled training courses, we make every effort to respond to specific requests from staff groups. In order to ensure that we have sufficient information to do this, please consider the following before completing the request form.
Purpose of Training
It is important to be clear about what you wish to achieve with your training request, such as policy compliance, service improvement or staff development. Please ensure training is:
• Approved via relevant NHSGGC management structures
• Documented in line with governance standards
• Linked to Staff PDPs and eKSF updates
Please note that training should not replace relevant HR practice and procedure. If there are concerns about conduct or live investigations outstanding, this is a matter for the Human Resources Department. For further information, go to the HR Connect Equality, Diversity and Inclusion webpage.
Training Content
You will be asked to specify the topics, competencies or behaviours to be covered in your training. For example: EQIA Lead Reviewer Training; Human Library; Equality Act overview; Communication Support; BSL Act; Anti-racism Plan.
For further information about our current equalities work, legislation and resources, please go to NHSGGC – Equalities in Health
Location & Registration
It is the requester’s responsibility to provide a suitable venue for training to be delivered. Please ensure availability of equipment and facilities for the agreed training delivery, such as a projector for PowerPoint or breakout space as required. Please note it is also the requester’s responsibility to manage course registration.
Evaluation
Course evaluation should be in place,such aspre/post assessments, feedback forms, observation or peer review.
Submit request
To submit a training request, please complete the online form. A member of the Equality & Human Rights Team will be in touch to discuss your request.
We want to ensure that all our patients have access to the right care in the right place at the right time. This means making sure that everyone understands the range of services available in order to decide what best meets their needs.
Many patients with protected characteristics can experience barriers to receiving the care they need. These include a lack of accessible information explaining the emergency care system, difficulties understanding and working their way through the appointments system and problems managing online or telephone support.
A&E departments are often the only service people are aware of that they can walk into to get help when they are worried and in pain. This means that they are often in the wrong place to get the proper care for their ailment. It is therefore vital to provide accessible information and routes to care for those who don’t know the system.
Working with protected characteristic groups
We are liaising with our emergency departments and charities to create opportunities to engage directly with protected characteristic groups. We will work with them to –
Create accessible resources that describe routes into our services and the alternatives to emergency care
Capture people’s experiences of accessing the right care in the right place to use as case studies
Help us support our emergency services to meet the needs of people with protected characteristics
Digital solutions are making access to health care easier for many people. However, for some people, they are creating additional barrier to accessing care.
Also, where traditional routes into services are being replaced by digital ones, there may be a negative impact on people with certain protected characteristics – such as age, disability and race.
For example Glasgow Disability Alliance’s ‘Disabled People’s Mental Health Matters’ report (2021) highlighted that of the 2,500 disabled people involved, 1,500 faced digital exclusion with no access to devices, Wi-Fi or lacking the confidence to use it.
We want to ensure that these changes to the way patients access care will not disadvantage anyone who is digitally excluded. To this end, we are assessing the impact of all proposed service redesigns where digital solutions feature as alternatives to pre-existing care pathways. We are also engaging with protected characteristic groups to better understand their experience of using digital routes into services and will make appropriate adjustments.
NHSGGC is committed to improving the experiences and health outcomes for patients with a learning disability (LD).
Our Acute Learning Disability and Autism Group leads this programme of activity and is working with local LD groups, patients, carers and families to improve hospital inpatient experiences.
This work includes a focus on –
Improved admission process, including providing thorough background information/ hospital passport
Reduced length of stay
Reduced hospital complications
Greater Carer involvement.
Autistic and Neurodivergent people experience some of the greatest inequalities in society
It is estimated that one in 100 people in Scotland are Autistic or Neurodivergent. There are many reasons why Autistic people may face barriers in accessing healthcare, including the following –
Executive functioning differences such as working memory, decision making and time management can lead to professionals to perceive Autistic people as being unwilling to engage with services or not requiring them.
Autistic people are very likely to experience the sensory world in a different way and healthcare environments have unusual smells, noises and lighting. These sensory differences may also be increased if the person is anxious or stressed.
A lack of understanding and stigma felt by Autistic people when engaging with services can lead to attempts to mask autistic symptoms which can lead to poor patient experience.
Everyone’s experience of being autistic is different, so it’s vital that all our staff understand the importance of a person-centred approach. There are lots of different kinds of reasonable adjustments that can be put in place which could greatly improve patient experience.
Activities include –
The introduction of an Autism Passport that can be shared between patients and staff. This will explain what should be considered when delivering care
Supporting Autistic and Neurodivergent people to sense check services as part of our Disability Discrimination Audits
The production of an Autism and Neurodivergence patient pathway app to provide easy access, useful information for staff.
A Power of Attorney (PoA) is a legal document which gives someone else the authority to make decisions on your behalf if you are unable to do so. This person is called your attorney. You can ask anybody that you trust to be your attorney.
Watch our video below to find out why it’s important to have a Power of Attorney in place.
FAQs
In this video we answer some of the common questions that people have about Power of Attorney.
You can watch a recording of an information session on Power of Attorney or check out the FAQs below.
A Power of Attorney (PoA) is a legal document that lets someone else make decisions for you if you can’t do it yourself. The person you choose to make these decisions is called your “attorney.” You can ask anyone you trust to be your attorney.
There are two main types of Power of Attorney:
Welfare Power of Attorney – This allows someone to make decisions about your health and well-being.
Financial Power of Attorney – This allows someone to make financial decisions for you.
You can choose different people for each type of PoA, or the same person can handle both. If you have more than one attorney, you can choose if they have to make decisions together or can make them on their own.
You decide when your Financial Power of Attorney starts, but your Welfare Power of Attorney will only begin if you can no longer make decisions yourself. This is sometimes called “losing capacity”.
I’m anxious about giving someone these powers as it might take away my decision making ability.
Choosing someone you trust to be your Attorney is critical. It doesn’t automatically need to be family member – you could pick a friend, a lawyer or an advocate (although that may involve additional costs).
You can also add in a safety mechanism such as a clinical sign off for lack of capacity for your Welfare PoA. This means that you will still be in control of making all decision until you are no longer able to.
You can also choose when you want your attorey to start helping with finanical issues, or when they should stop.
Remember if you have concerns you can report these to the Office of the Public Guardian.
I already have a PoA. Do I need to do anything else?
After setting up your PoA, it’s important to talk with your attorney so they understand what you want if you can’t make decisions for yourself later on. You might want to write down your wishes in a Future Care Plan.
Let your doctors and health professionals know who your attorney is, so they can contact them if needed.
The Power of Attorney Process
How do I get a PoA?
To get a PoA, you need to choose someone to act on your behalf while you are still able to make decisions.
Here’s how to get started:
Talk to people close to you about why you want a PoA.
Decide who will be your attorney. You can choose one person for welfare decisions and another for financial decisions.
Because it’s an important legal document, it’s a good idea to get help from a lawyer or solicitor to make sure everything is done properly.
Can an urgent PoA be organised for someone who is in hospital and approaching the end of their life?
A solicitor could be instructed to come to the hospital – this can happen pretty quickly. There may be a conversation between the solicitor and the medical team about who should sign the capacity certificate. Then an application needs to be made to fast track the PoA.
However, you need to be realistic, about the time left that someone has to live.
Another option would be a Future Care Plan; this would be beneficial so that everyone can contribute to the conversation. This means even if the PoA does not happen, the professionals will have a guide on the person’s wishes, and family/friends have a chance to discuss this with the person as well.
Consider if a solicitor could also complete a Will at the same time (this can happen at any time however the person must still have capacity to sign the document).
Can a PoA to be completed online, or does it always have to go through a solicitor or lawyer?
You can do it yourself – you may find a template online or stationary firms e.g. a pack from WH Smiths (check that it is Scottish). It is slightly cheaper if you go through a firm online (do your research) but still incurs a fee. In all instances you will need to pay for a certificate of capacity (GP/solicitor) and the registration fee with the Office of Public Guardian.
Where do you apply for PoA if you would like to do it face to face in NHSGGC area?
An impartial person must witness you and your Attorneys signing of your PoA. You cannot witness your Attorneys’ signatures, and they cannot witness yours.
There are lots of changes you must tell the Office of the Public Guardian about. There may be costs associated with this. Visit their webpages for more information.
If you need to update either the grantor or attorney’s address then you can do this via a form sent to the Office of the Public Guardian.
If you wish to change who your Attorney is then you will likely need to make a new PoA. This will come with an additional cost.
How often is a PoA Reviewed?
Appointment as Attorney will continue until:
if concerns have been raised – the Office of Public Guardian will investigate
the Granter revokes/cancels the PoA
the Attorney resigns
the Granter dies
bankruptcy of the Attorney
Being An Attorney
Can my family make decisions on my behalf without a PoA?
Many people think that if they lose the ability to make decisions, their family can automatically help. But unless you’ve set up a PoA, your family can’t make decisions for you.
Without a PoA, the court will have to choose someone to be your “Guardian,” which can take a long time and be expensive.
You can choose anyone to be your Attorney so long as they are over 16. You can appoint either individuals or an organisation, such as a firm of solicitors, as your continuing (financial) attorney. However, individuals only may be appointed as welfare attorneys. The law says that someone who is currently declared as bankrupt cannot be a continuing attorney.
What if someone has no family or friends to appoint as an Attorney?
Anyone can be appointed to act as your Attorney. Some solicitors may be willing to be an Attorney, however there would be a fee for this. It is unlikely that a Health or Social Care professional could be your Attorney, instead they may need to apply to become your Guardian which is a different process.
Does the PoA document need to be formally activated with the Office of Public Guardian when you start acting as an Attorney?
No. There is no requirement to notify them when you begin exercising your powers. Attorneys are responsible for informing relevant individual authorities e.g. banks, care homes etc. when they start acting on behalf of the Granter. More information can be found in the factsheet for attorneys.
Does the Attorney receive a copy of the documents?
A copy of the document is sent to the person who has applied for the POA (the granter) – it would be up to the person/family to make a copy of the document for the Attorney.
In the case where a number of people have been appointed someone’s attorney e.g. your partner, brother and child and there was a disagreement amongst this group, how do we resolve this?
Check the PoA Document – the first step is to review the PoA document itself. It may:
Specify how decisions should be made (e.g. jointly or independently).
Appoint a lead attorney or provide a dispute resolution mechanism.
Include guidance or preferences from the granter (the person who granted the PoA).
Seek Legal Advice – it’s wise to consult a solicitor experienced in PoA and adult incapacity law. They can:
Clarify legal responsibilities
Help interpret the PoA document
Advise on next steps
Involve the Office of the Public Guardian (Scotland) -the Office of the Public Guardian oversees attorneys and can investigate concerns about how attorneys are acting. They can:
Refer serious matters to the court.
Offer guidance
Investigate complaints
If I am someone’s Attorney, can I access their medical records?
The powers that an Attorney has are detailed in the PoA document. If they have Welfare PoA and the person has lost capacity, the Attorney will be involved in discussion around what is going on, conditions, results etc. You cannot access medical records.
Can an Attorney assist with Will writing if they do not benefit from the person’s Will?
We would suggest engaging a solicitor to draft the Will and this should be done when person has capacity but there is no reason why you cannot support someone to do this, even if you may be a beneficiary.
Can an Attorney amend a Will?
It is not possible in Scotland for an Attorney to change someone’s Will, irrespective of whether the Attorney is trying to act in accordance with the person’s wishes and in good faith.
Does my PoA still help after the person has passed away when dealing with arrangements and e.g. the bank etc?
No, when person dies the PoA stops, it is only active when the person is alive. It is Important for people to arrange a Will and appoint an Executor.
Information on Capacity
What does it mean to “lose capacity”?
“Losing capacity” means you can no longer look after your own financial and personal matters. This can happen because of health problems like dementia, a stroke, or other conditions. In Scotland, a person is an adult at 16 and can make their own decisions unless a doctor says they can’t.
Signs that someone has lost capacity include:
Not being able to tell other people about the decisions they want made
Forgetting decisions
Not being able to act on decisions
Not being able to understand or make decisions
If someone has already lost capacity can they get a PoA?
If someone has lost capacity, then they cannot make a PoA. Instead, someone will need to apply for Guardianship – this could be a friend, family member or the Local Authority.
Supporting adults with Learning Disabilities: some adults are assessed as not having capacity due to their condition, can they choose a PoA or is this left to the Local Authority to manage if they have no family?
If assessed as not having capacity, and there is family, they can seek Guardianship not PoA, Local Authorities can also apply for Guardianship.
If the applicant has early dementia or Alzheimer’s or indeed any cognitive impairment can PoA still be applied for?
Depends on the level of capacity – mental capacity is the ability to make an informed decision based on understanding a situation, the options available, and the consequences of the decision. Just because someone is not able to make one decision, this does not mean they can’t make other decisions.
An assessment of capacity will be required to confirm this.
How can you ensure that the PoA is used as it is intended when the person is not able to make decisions?
Attorney’s should act on behalf on the Grantor, so it is important that everyone has had lots of conversations about what matters to individuals. These could be recorded in a Future Care Plan which the Attorney can use to help make decisions at a later date.
If anyone has concerns about the Attorney and decisions that are made they can refer it to the Office of the Public Guardian.
Cost Associated with Power of Attorney
How much does a PoA cost?
There is a cost for registering a PoA. There may be other costs like legal fees or getting a “certificate of capacity”. However there may be financial help available to cover these costs. You can ask Citizens Advice Scotland website for more details.
Who can people turn to for support with the cost associated with PoA and Guardianship?
You can apply for exemption of the Office of the Public Guardian fee or Legal Aid towards a solicitor drafting a PoA (need to check they offer this service) – both have criteria you need to meet.
You may also be able to get a fee waived or reduced for your capcity certificate, however you would need to speak to your solicitor or GP.
Is there an economical way to arrange PoA?
You don’t need to use a solicitor to draft your documents, and this can reduce the cost. However because this is a legal process, if you have any anxiety about writing your own documentation, or unsure how to go about this, then we would recommend seeking legal advice.
Do not be afraid to contact various firms and enquire about charges, and remember to ask about Legal Aid if you think your are eligible. For more information on legal aid visit Scottish Legal Aid Board | Solicitors for Older People Scotland
Can PoA be done jointly with a spouse or partner? Can this reduce the cost?
Yes, some firms will offer a reduction for two people, the average is around £600+. You can also do this through an online firm which can be cheaper. Remember to shop around and do your research.
What is the fee to renew Guardianship?
It does vary, but again you can apply for exemption for part fees (criteria applies) or check if you are entitled to Legal Aid. Guardianship has different fees for various parts of the process, and it also depends on the circumstances of the individual. Check the Public Office of Guardian (Scotland) website or give them a call if you need more information (01324678300 and press option 0).
Financial Power of Attorney (Continuing Power of Attorney)
Can you specify when you wish Financial Powers to start?
“Continuing (financial) powers can be used by the attorney immediately after the PoA document has been registered with the OPG. If the PoA is only to be used in the event of your incapacity, it must clearly state that the powers are not to be used until this happens. You may wish to add a statement about who should make this decision about your incapacity” (Office of Public Guardian).
Does the bankruptcy rule only apply for Financial POA?
You cannot be a Financial Attorney if you have been declared bankrupt. It does not affect Welfare Powers.
If you were granted the powers before your became bankrupt then the Office of Public Guardian may remove these powers. In these situations we would recommend seeking legal and/or financial advice.
Can a PoA be activated to manage someone’s financial affairs when the person has lost interest in finances due to memory problems?
Financial Powers are in place as soon as they are registered with the Office of Public Guardian. Remember you need to inform organisations of Attorney status and evidence this. Consider – Is it time for an assessment of capacity to confirm this?
Can the person still keep control of finances etc but with some support from the PoA to ensure their money is safe and to reduce the risk of scammers accessing it?
Yes, Financial PoA is activated right away and can be used when needed.
Scammers – POA wouldn’t affect this. Some banks may have other things set up for vulnerable customers – you would need to speak to the bank. At least if you had Financial PoA and the person was scammed you would be able to speak to the bank on their behalf which might be less stressful.
Do you have to detail all your individual bank accounts, savings etc. and net worth in a Financial PoA?
The solicitor would advise on the detail of the Financial PoA and what areas to include e.g. what your attorney is responsible for – the financial areas they can act on, not the detail of what you have.
It is good to speak to the bank/organisations though if you are coming to a point where you are going to activate powers.
You should also speak with the person who is going to be your Attorney to let them know what accounts you have.
Welfare Power of Attorney
What can happen if I don’t organise a Welfare PoA?
If you don’t have a Welfare PoA set up, it can cause delays in your care. For example, some people stay in the hospital longer than needed because there is no one to make health decisions for them. This means that doctors and nurses are less able to help other patients who need care.
Why does having a welfare PoA matter to the NHS?
Right now, many people in the NHS Greater Glasgow and Clyde have to stay in the hospital longer because they don’t have a Welfare PoA. This takes up beds that could be used for other patients. It also means ambulances and staff can’t help as many people in the community or in emergency care.
Having a Welfare PoA helps keep things running smoothly and ensures patients get the care they need faster.
Is the Attorney able to choose the preferred care arrangements for a family member, if they required long term care in the future?
If you have Welfare Powers, you may need to make decisions about medical treatment or care homes (if they have lost capacity). But it is a good idea to discuss this with the person in advance if there is a risk of losing capacity.
If your relative thinks they would like to move into a care home, the first step is to contact Social Services who can:
help you both decide if a care home is the best option, or whether a package of care could allow them to stay in their own home, if they would prefer that
assess both their care needs and their eligibility for financial help towards care costs (this is important even if they intend to pay for their own care to begin with, in case they need financial help in the future)
provide help finding a suitable care home – the local council has a responsibility to find a suitable place for anyone they have assessed as needing care in a care home
What if someone has stated that they are unwilling to receive a treatment – a number of years later they lose capacity but there have been medical advances, can their Attorney request that the new treatment be considered?
Example: Perhaps the granter has stated that if their cancer returns, they wish to receive chemotherapy only but not radiotherapy because of the side effects – if it does return and they have lost capacity and radiotherapy is now more advanced without the side effects – can the Attorney ask for this to be considered as well?
Refusals of certain treatment are usually recorded in an Advanced Statement or Advanced Directive. In Scotland these are not legally binding documents, however clinicians and courts would use these to guide decision making if there were any disputes.
If a decision about treatment needs to be made, clinicians will have shared decision making conversations with the Attorney to discuss what might be appropriate. They can use documents like Advanced Statements and Future Care Plans to help try and understand what might be the best plan of action, as well as the information the Attorney may share about the motivations and priorities of the Granter. This might result in certain treatments being given.
This is why it is so important to have lots of conversations with your Attorney about what matters to you and record this in things like a Future Care Plan so everyone can understand what your motivations are.
Sigurohuni që po merrni kujdesin e duhur në vendin e duhur
Shkoni në A&E vetëm nëse keni nevojë për kujdes urgjent për një urgjencë të tillë si një sulm i dyshuar në zemër, goditje në tru ose gjakderdhje të tepërt.
Nëse shkoni në A&E me simptoma të tjera, mund të refuzoheni dhe të dërgoheni diku tjetër nëse nuk jeni në vendin e duhur për të marrë kujdesin e duhur. Nëse qëndroni, do të prisni një kohë shumë të gjatë pasi kushdo me një gjendje më urgjente do të shihet gjithmonë i pari, edhe nëse ka ardhur pas jush.
Nëse mendoni se duhet të shkoni në A&E, por nuk është kërcënuese për jetën, telefononi NHS24 falas në 111
Ju mund ta bëni këtë duke përdorur shërbimin tonë të përkthimit telefonik. NHS24 do t’ju ndihmojë të merrni kujdesin e duhur mjekësor në vendin e duhur, shpesh më afër shtëpisë dhe pa pasur nevojë të shkoni në A&E. Për shembull, mund të referoheni në një klinikë lëndimesh të vogla ose të bëni një video-telefonatë me një mjek.
تأكد من حصولك على الرعاية المناسبة في المكان المناسب
لا تذهب إلى قسم الحوادث و الطوارئ “ايه آند إي A&E” إلا إذا كنت بحاجة إلى رعاية عاجلة لحالة طارئة مثل نوبة قلبية مشتبه بها أو سكتة دماغية أو نزيف مفرط.
إذا ذهبت إلى A&E مع أعراض أخرى، فقد يتم رفضك وإرسالك إلى مكان آخر إذا لم تكن في المكان المناسب للحصول على الرعاية الصحيحة. إذا بقيت، فستنتظر لفترة طويلة جدًا حيث سيتم دائمًا رؤية أي شخص يعاني من حالة أكثر إلحاحًا أولاً، حتى لو جاء بعدك.
إذا كنت تعتقد أنك بحاجة إلى الذهاب إلى A&E ولكنها ليست مهددة للحياة، فاتصل بـ NHS24 مجانًا على 111
يمكنك القيام بذلك باستخدام خدمة الترجمة عبر الهاتف. ستساعدك NHS24 في الحصول على الرعاية الطبية المناسبة في المكان المناسب، وغالبًا ما تكون أقرب إلى المنزل ودون الحاجة إلى الذهاب إلى A&E. على سبيل المثال، يمكن إحالتك إلى عيادة إصابات طفيفة أو إجراء مكالمة فيديو مع الطبيب.
নিশ্চিত করুন যে আপনি সঠিক জায়গায় সঠিক যত্ন পাচ্ছেন।
সন্দেহজনক হার্ট অ্যাটাক, স্ট্রোক বা অতিরিক্ত রক্তপাতের মতো জরুরি অবস্থার জন্য যদি আপনার জরুরি চিকিৎসার প্রয়োজন হয় তবেই কেবল A&E-তে যান।
যদি আপনি অন্যান্য লক্ষণ নিয়ে A&E-তে যান, তাহলে সঠিক যত্ন নেওয়ার জন্য সঠিক জায়গায় না থাকলে আপনাকে ফিরিয়ে দেওয়া হতে পারে এবং অন্য কোথাও পাঠানো হতে পারে। যদি আপনি থেকে যান, তাহলে আপনাকে অনেকক্ষণ অপেক্ষা করতে হবে কারণ জরুরি অবস্থার সাথে জড়িত যে কাউকেই সবসময় প্রথমে দেখা হবে, এমনকি যদি তারা আপনার পরে আসে।
যদি আপনার মনে হয় আপনার A&E-তে যাওয়া উচিত কিন্তু এটি জীবনের জন্য হুমকিস্বরূপ নয়, তাহলে NHS24-কে 111 নম্বরে বিনামূল্যে কল করুন।
আপনি আমাদের টেলিফোন দোভাষী পরিষেবা ব্যবহার করে এটি করতে পারেন। NHS24 আপনাকে সঠিক জায়গায় সঠিক চিকিৎসা সেবা পেতে সাহায্য করবে, প্রায়শই বাড়ির কাছাকাছি এবং A&E-তে যাওয়ার প্রয়োজন ছাড়াই। উদাহরণস্বরূপ, আপনাকে একটি ছোটখাটো আঘাতের ক্লিনিকে রেফার করা যেতে পারে অথবা একজন ডাক্তারের সাথে ভিডিও কল করতে পারেন।
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Ако отидете в спешното отделение с други симптоми, може Ви изпратят някъде другаде, ако не сте на най-подходящото място, за да Ви се окаже правилната медицинска помощ. Ако останете в спешното отделение, е възможно да чакате дълго време, защото ако хора с по-животозастрашаващо състояние дойдат, те ще бъдат прегледани първи, дори и да са дошли след вас.
Ако смятате, че трябва да отидете в спешното отделение, но състоянието Ви не е животозастрашаващо, се обадете безплатно 24 часа в денонощието на линията за помощ към Националната Здравна Служба на телефон 111
Можете да се възползвате от услугата за преводач по телефона. 24-часовата линия за помощ към Националната Здравна Служба ще ви помогне да получите правилната медицинска помощ на правилното място, много често по-близо до дома Ви без да трябва да отивате в спешното отделение. Например, може да бъдете насочени към спешна клиника или да Ви бъде организирана видео консултация с лекар.
Ujistěte se, že dostáváte správnou péči na správném místě.
Na pohotovost choďte pouze v případě naléhavé péče, například při podezření na infarkt, mrtvici nebo nadměrné krvácení
Pokud půjdete na pohotovost s jinými příznaky, mohou vás odmítnout a poslat jinam, pokud nejste na správném místě, kde můžete dostat správnou péči. Pokud zůstanete, budete čekat velmi dlouho, protože každý, kdo má naléhavější stav, bude vždy ošetřen dříve, i když přišel po vás.
Pokud si myslíte, že musíte jít na pohotovost, ale není to život ohrožující, zavolejte zdarma na NHS24 na číslo 111
Můžete to udělat pomocí naší telefonní tlumočnické služby. NHS24 vám pomůže získat správnou lékařskou péči na správném místě, často blíže k vašemu domovu, a bez nutnosti jít na pohotovost. Například vás mohou poslat na kliniku pro menší zranění nebo si můžete domluvit videohovor s lékařem.
Make Sure You Are Getting the Right Care in the Right Place
Only go to A&E if you need urgent care for an emergency such as a suspected heart attack, stroke or excessive bleeding.
If you go to A&E with other symptoms, you may be turned away and sent elsewhere if you are not in the right place to get the correct care. If you do stay, you will be waiting a very long time as anyone with a more urgent condition will always be seen first, even if they came in after you.
If you think you need to go to A&E but it is not life threatening call NHS24 free on 111
You can do this using our telephone interpreting service. NHS24 will help you get the right medical care in the right place, often closer to home and without the need to go to A&E. For example you could be referred to a minor injury clinic or have a video call with a doctor.
اطمینان حاصل کنید که مراقبت مناسب را در مکان مناسب دریافت میکنید
تنها در صورتی به بخش اورژانس (A&E) مراجعه کنید که به مراقبت فوری برای یک وضعیت اضطراری مانند حمله قلبی مشکوک، سکته مغزی یا خونریزی شدید نیاز دارید.
اگر با علائم دیگر به اورژانس مراجعه کنید، ممکن است بازگردانده شده و به مکان دیگری هدایت شوید، زیرا در آنجا مراقبت مناسب برای شما ارائه نمیشود. در صورت ماندن، باید مدت زمان بسیار زیادی منتظر بمانید، چرا که افرادی با شرایط اضطراریتر همیشه در اولویت رسیدگی قرار دارند، حتی اگر بعد از شما آمده باشند.
اگر فکر میکنید باید به اورژانس مراجعه کنید اما وضعیتتان تهدیدکننده زندگی نیست، با شماره 111 بهصورت رایگان با سازمان خدمات درمانی ۲۴ ساعته (NHS 24) تماس بگیرید.
شما میتوانید این تماس را با استفاده از خدمات ترجمه تلفنی انجام دهید سازمان خدمات درمانی ۲۴ ساعته (NHS 24) به شما کمک خواهد کرد تا مراقبت پزشکی مناسب را در مکان مناسب دریافت کنید—اغلب نزدیکتر به خانه و بدون نیاز به مراجعه به اورژانس. برای مثال، ممکن است به یک کلینیک آسیبهای جزئی ارجاع داده شوید یا با یک پزشک تماس تصویری داشته باشید
Assure-toi d’obtenir le bon service dans l’endroit adéquat.
Veuillez-vous rendre aux urgences uniquement si vous souffrez d’une situation d’urgence nécessitant des soins immédiats, comme un infarctus, un accident vasculaire cérébral ou une hémorragie importante
Si vous vous rendez aux urgences avec d’autres symptômes, vous risquez d’être refusé et renvoyé vers un autre établissement si les soins appropriés ne peuvent pas vous être dispensés sur place. Si vous restez, vous devrez attendre longtemps, car les personnes souffrant d’une affection plus urgente seront toujours examinées en priorité, même si elles sont arrivées après vous.
Si vous croyez avoir besoin de vous rendre aux urgences, mais que votre état n’est pas critique, veuillez appeler gratuitement le NHS24 au numéro 111
Vous pouvez utiliser notre service d’interprétation par téléphone. Le NHS 24 vous aidera à obtenir les soins médicaux appropriés dans un endroit approprié, souvent plus près de chez vous et sans avoir à vous rendre aux urgences. il serait possible de vous référer à une clinique pour des blessures bénignes ou d’avoir un rendez-vous en ligne avec un médecin.
დარწმუნდით, რომ შესაბამის მკურნალობას იტარებთ შესაბამის ადგილზე.
მიმართეთ A&E-ის (დახმარების განყოფილებას) მხოლოდ მაშინ, როცა გადაუდებელი მკურნალობა გესაჭიროებათ, ისეთი სასწრაფო მდგომარეობისას, როგორიცაა გულის შეტევა, ინსულტი ან ძლიერი სისხლდენა
თუ თქვენ მიმართავთ A&E-ის (დახმარების განყოფილებას) სხვა სიმპტომებით, შეიძლება არ მიგიღონ და გადაგამისამართონ სხვა ადგილზე, იმის გამო. რომ ეს ადგილი არ შეესაბამებოდეს თქვენს მდგომარეობას. თუ აქ დარჩებით, თქვენ მოგიწევთ დიდი ხნით ლოდინი, რადგან ჯერ იმ პაციენტებს მოემსახურებიან, რომლებსაც უფრო სერიოზული მდგომარეობა აქვთ, თუნდაც თქვენს შემდეგ იყვნენ რიგში.
თუ ფიქრობთ, რომ გჭირდებათ A&E-ში (დახმარების განყოფილებაში) წასვლა, მაგრამ თქვენი მდგომარეობა სიცოცხლისთვის საშიში არ არის, უფასოდ დარეკეთ NHS24-ზე (შოტლანდიის ეროვნული სატელეფონო ჯანდაცვისა და სატელეფონო მეთვალყურეობის ორგანიზაცია) ნომერზე 111
შეგიძლიათ ისარგებლოთ სატელეფონო თარჯიმნის სერვისით. NHS24 (შოტლანდიის ეროვნული სატელეფონო ჯანდაცვისა და სატელეფონო მეთვალყურეობის ორგანიზაცია) დაგეხმარებათ მიიღოთ შესაბამისი სამედიცინო დახმარება შესაბამის ადგილზე, ხშირად თქვენს სახლთან ახლოს და A&E-ში (დახმარების განყოფილება) წასვლის გარეშე. მაგალითად, თქვენ შესაძლოა, გადაგამისამართონ მცირე ტრავმების კლინიკაში ან გქონდეთ ვიდეო ზარი ექიმთან.
Βεβαιωθείτε ότι λαμβάνετε τη σωστή φροντίδα στο σωστό μέρος
Πηγαίνετε στο A &E μόνο εάν χρειάζεστε επείγουσα φροντίδα για έκτακτη ανάγκη, όπως υποψία καρδιακής προσβολής, εγκεφαλικού επεισοδίου ή υπερβολικής αιμορραγίας.
Εάν πάτε στο A &E με άλλα συμπτώματα, μπορεί να σας απορρίψουν και να σας στείλουν αλλού εάν δεν είστε στο σωστό μέρος για να λάβετε τη σωστή φροντίδα. Εάν μείνετε, θα περιμένετε πολύ καιρό, καθώς οποιοσδήποτε με μια πιο επείγουσα κατάσταση θα φαίνεται πάντα πρώτος, ακόμα κι αν ήρθε μετά από εσάς.
Εάν νομίζετε ότι πρέπει να πάτε στο A &E, αλλά δεν είναι απειλητικό για τη ζωή, καλέστε δωρεάν το NHS24 στο 111
Μπορείτε να το κάνετε αυτό χρησιμοποιώντας την υπηρεσία τηλεφωνικής διερμηνείας. Το NHS24 θα σας βοηθήσει να λάβετε τη σωστή ιατρική περίθαλψη στο σωστό μέρος, συχνά πιο κοντά στο σπίτι και χωρίς να χρειάζεται να πάτε στο A &E. Για παράδειγμα, θα μπορούσατε να παραπεμφθείτε σε μια κλινική μικρών τραυματισμών ή να έχετε μια βιντεοκλήση με έναν γιατρό.
सुनिश्चित करें कि आपको सही जगह पर सही देखभाल मिल रही है
केवल तभी आपातकालीन कक्ष में जाएं जब आपको किसी आपातकालीन स्थिति के लिए तत्काल देखभाल की आवश्यकता हो, जैसे कि संदिग्ध हृदयाघात, स्ट्रोक या अत्यधिक रक्तस्राव।
केवल तभी आपातकालीन कक्ष में जाएं जब आपको किसी आपातकालीन स्थिति के लिए तत्काल देखभाल की आवश्यकता हो, जैसे कि संदिग्ध हृदयाघात, स्ट्रोक या अत्यधिक रक्तस्राव। यदि आप रुकते हैं, तो आपको बहुत लंबा इंतजार करना पड़ेगा, क्योंकि अधिक गंभीर स्थिति वाले व्यक्ति को हमेशा पहले देखा जाएगा, भले ही वे आपके बाद आए हों।
यदि आपको लगता है कि आपको A&E में जाने की आवश्यकता है, लेकिन यह जीवन के लिए खतरा नहीं है, तो NHS24 को 111 पर निःशुल्क कॉल करें
आप हमारी टेलीफोन व्याख्या सेवा का उपयोग करके ऐसा कर सकते हैं। NHS24 आपको सही जगह पर सही चिकित्सा सेवा पाने में मदद करेगा, अक्सर घर के करीब और बिना A&E में जाने की आवश्यकता के। उदाहरण के लिए आपको मामूली चोट वाले क्लिनिक में भेजा जा सकता है या डॉक्टर से वीडियो कॉल पर बात की जा सकती है।
Bizonyosodjon meg róla, hogy a megfelelő helyen kapja a megfelelő ellátást!
Csak akkor menjen a sürgősségire, ha sürgős ellátásra van szüksége vészhelyzet esetén, mint például feltételezett szívroham, stroke vagy erős vérzés.
Ha más tünetekkel megy a sürgősségi osztályra, előfordulhat, hogy elküldik máshová, ahol megfelelő ellátást kaphat, ha nem a megfelelő helyen van. Ha mégis marad, akkor nagyon sokáig kell várakoznia, mivel a sürgősebb állapotban lévőket mindig előbb látják el, még akkor is, ha azok Ön után érkeztek.
Ha úgy gondolja, hogy a sürgősségire kell mennie, de az állapota nem életveszélyes, hívja az NHS24-et ingyenesen a 111-es számon.
Ezt teheti a telefonos tolmácsszolgálatunk segítségével. Az NHS24 segít abban, hogy a megfelelő egészségügyi ellátást kapjon a megfelelő helyen, gyakran közelebb az otthonához, anélkül, hogy sürgősségire kellene mennie. Például tovább irányíthatják egy kisebb sérüléseket ellátó klinikára, vagy videóhíváson keresztül konzultálhat orvossal.
Assicurati di ricevere le cure giuste nel posto giusto
Vai al pronto soccorso solo se hai bisogno di cure urgenti per un’emergenza come un sospetto infarto, ictus o sanguinamento eccessivo.
Se vai al pronto soccorso con altri sintomi, potresti essere allontanato e mandato altrove se non sei nel posto giusto per ottenere le cure corrette. Se rimani, aspetterai molto tempo poiché chiunque abbia una condizione più urgente verrà sempre visto per primo, anche se è venuto dopo di te.
Se pensi di dover andare al pronto soccorso ma non sei in pericolo di vita, chiama NHS24 gratuitamente al 111
Puoi farlo utilizzando il nostro servizio di interpretariato telefonico. NHS24 ti aiuterà a ottenere le giuste cure mediche nel posto giusto, spesso più vicino a casa e senza la necessità di andare al pronto soccorso. Ad esempio, potresti essere indirizzato a una clinica per lesioni minori o fare una videochiamata con un medico.
Mek shor say yu dae get di rait kɛa na di rait plas
Onli go A&E if yu nid urjɛnt kɛa fɔ wan ɛmɛrjɛnsi lɛk wan suspekt way gɛt hɑt attak, strok ɔ excessive blɛdɪn.
If yu go A&E wit ɔda simptɔm, dɛm kin sɛn yu away ɔda sai if yu nɔ dae na di rait plas fɔ gɛt di kɔrɛkt kea. If yu stay, yu go dae wait fɔ vɛri long tɛm as enibɔdi wae gɛt mōre urjɛnt kondishon go dae si fɔs, ɛn ɛven if dɛm kam in afta yu.
If yu tink yu nɛd fɔ gɔ to A&E but norto lyfe thrɛtɛn kɔl NHS24 frɛ na 111
Yɔ kin du dis yuzin a telɛfɔn intɛrpritin savis. NHS24 go hɛp yu fɔ gɛt di rait mɛdikal kɛa na di rait plas, ɔftɛn klɔs na hɔm ɛn witɔut di nid fɔ gɔ na A&E. Fɔ ɛksɛmpl, yu fit bɛ rɛfɛrd to d maɪnɔ injuri klɪnɪk ɔr gɛt a video kɔl wit a dɔkta.
Pārliecinieties, ka saņemat pareizo aprūpi pareizajā vietā
Uz A&E dodieties tikai tad, ja jums nepieciešama steidzama palīdzība, piemēram, ja ir aizdomas par sirdslēkmi, insultu vai pārmērīgu asiņošanu.
Ja uz A&E vērsīsieties ar citiem simptomiem, jūs, iespējams, atteiksies un nosūtīs citur, ja neatradīsieties pareizajā vietā, kur jums tiks sniegta atbilstoša aprūpe. Ja jūs tomēr paliksiet, jūs gaidīsiet ļoti ilgi, jo visi, kam ir steidzamāka slimība, vienmēr tiks pieņemti pirmie, pat ja viņi ieradušies pēc jums.
Ja domājat, ka jums jādodas uz A&E, bet tas neapdraud dzīvību, zvaniet uz NHS24 pa bezmaksas tālruni 111.
To varat izdarīt, izmantojot mūsu mutiskās tulkošanas pa tālruni pakalpojumu. NHS24 palīdzēs jums saņemt pareizo medicīnisko aprūpi pareizajā vietā, bieži vien tuvāk mājām un bez nepieciešamības doties uz A&E. Piemēram, jūs varētu nosūtīt uz nelielu traumu klīniku vai veikt videozvanu ar ārstu.
Sala nyonso mpo Ozwa Soins ya malamu na esika ebongi
Kende kaka na A&E soki ozali na mposa ya lisalisi ya nokinoki mpo na likambo ya mbalakaka lokola oyo bakanisaka ete bazali na bokono ya motema, AVC, to kobima makila ebele.
Soki okeyi na A&E na bokono mosusu, bakoki kozongisa yo to mpe kotinda yo esika mosusu soki ozalaki na esika ya malamu te mpo na kozwa lisalisi. Soki otie moto makasi otikali, okozela ntango molayi mpamba, pe moto nyonso oyo azali na bokono ya monene bako yamba ye na lombango mpe liboso, ata soki ayaki na nsima na yo.
Soki okanisi ete osengeli kokende na A&E kasi ezali na likama ya bomoyi mpe kufa te, benga NHS24 ofele na 111
Okoki kosala yango na lisungi ya ba interpretre na biso na telefone. Benga NHS24 bakosalisa yo ozwa lisungi ya monganga ya malamu na esika ya esengeli, mbala mingi ekoki kosala penepene na ndako na bongo tina ya kokenge na A&E ekosala te. Na ndakisa, bakoki kotinda yo na kliniki to kobengela yo monganga na nzela ya video.
Įsitikinkite, kad gaunate tinkamą priežiūrą tinkamoje vietoje
Važiuokite į A&E tik tuo atveju, jei jums reikia skubios pagalbos dėl neatidėliotinos pagalbos, pvz., įtariamo širdies priepuolio, insulto ar gausaus kraujavimo.
Jei kreipiatės į A&E su kitais simptomais, galite būti nepriimti ir išsiųsti kitur, kur būtų tinkama vieta, kad gautumėte priežiūrą. Jei pasiliksite, lauksite labai ilgai, nes visi, kurių būklė sunkesnė, visada bus matomi pirmieji, net jei jie ateis vėliau po jūsų.
Jei manote, kad jums reikia kreiptis į A&E, bet tai nekelia pavojaus gyvybei, skambinkite NHS24 nemokamu numeriu 111
Tai galite padaryti naudodami mūsų vertimo žodžiu paslaugą telefonu. NHS24 padės gauti reikiamą medicininę priežiūrą reikiamoje vietoje, dažnai arčiau namų ir nereikia vykti į A&E. Pavyzdžiui, galite būti nukreipti į nedidelių sužalojimų kliniką arba gauti vaizdo pokalbį su gydytoju.
Upewnij się, że otrzymujesz właściwą opiekę we właściwym miejscu
Udaj się na szpitalny oddział ratunkowy tylko wtedy, gdy potrzebujesz pilnej opieki w nagłych przypadkach, takich jak podejrzenie zawału serca, udar mózgu lub nadmierne krwawienie.
Jeśli zgłosisz się na szpitalny oddział ratunkowy z innymi objawami, możesz zostać odesłany/-a w inne miejsce, w którym będziesz mógł/mogła skorzystać z odpowiedniej opieki. Jeśli zostaniesz na oddziale, spędzisz bardzo długi czas w oczekiwaniu na wizytę, ponieważ osoby z bardziej pilnymi dolegliwościami zawsze będą przyjmowane w pierwszej kolejności, nawet jeśli zgłosiły się do szpitala po Tobie.
Jeśli uważasz, że musisz udać się na szpitalny oddział ratunkowy, ale stan, w jakim się znajdujesz, nie zagraża Twojemu życiu, zadzwoń pod bezpłatny numer NHS24 111.
Możesz to zrobić, korzystając z naszej usługi tłumaczenia telefonicznego. NHS24 pomoże Ci skorzystać z właściwej opieki medycznej we właściwym miejscu, często bliżej domu i bez konieczności udawania się na szpitalny oddział ratunkowy. Możesz na przykład zostać skierowany/-a do poradni leczenia drobnych urazów lub umówić się na wideorozmowę z lekarzem.
Certifique-se de que está a receber os cuidados certos no local certo
Somente procure o Serviço de Urgência quando necessitar de cuidados emergências para uma emergência, como uma suspeita de ataque cardíaco, acidente vascular cerebral ou hemorragia excessiva.
Caso se dirija ao Serviço de Urgência com outros sintomas, poderá ser rejeitado/a e enviado para outro local se não estiver no sítio certo para receber os cuidados corretos. Se optar por aguardar, poderá levar algum tempo, uma vez que qualquer pessoa com um problema mais urgente será sempre atendia em primeiro lugar, mesmo que tenha chegado depois dele.
Caso ache que precisa de ir às Urgências, mas não corre perigo de vida, ligue gratuitamente para o NHS24 através do número 111.
Poderá fazê-lo através do nosso serviço de interpretação telefónica. O NHS24 o/a auxiliará a receber os cuidados médicos adequados no local adequado, muitas vezes mais próximo de casa e sem a necessidade de se deslocar as Urgências. Por exemplo, pode ser encaminhado para uma clínica de ferimentos ligeiros ou realizar uma videoconferência com um médico.
Asigurați-vă că primiți îngrijirea potrivită în locul potrivit
Mergeți la A&E numai dacă aveți nevoie de îngrijire pentru o urgență, cum ar fi un atac de cord, un accident vascular cerebral sau o sângerare excesivă.
Dacă mergeți la A&E cu alte simptome, este posibil să fiți refuzat și trimis în altă parte dacă nu vă aflați în locul potrivit pentru a primi îngrijirea corectă. Dacă rămâi, vei aștepta foarte mult timp, deoarece oricine cu o afecțiune mai urgentă va fi întotdeauna văzut primul, chiar dacă a venit după tine.
Dacă credeți că trebuie să mergeți la A&E, dar nu vă pune viața în pericol, sunați gratuit la NHS24 la 111
Puteți face acest lucru folosind serviciul nostru de interpretariat telefonic. NHS24 vă va ajuta să obțineți îngrijirea medicală potrivită la locul potrivit, adesea mai aproape de casă și fără a fi nevoie să mergeți la A&E. De exemplu, ați putea fi îndrumat către o clinică pentru răni minore sau puteți avea un apel video cu un medic.
Убедитесь, что вы получаете правильную медицинскую помощь в нужном месте
Обращайтесь в отделение неотложной помощи (A&E) только в случае экстренной необходимости, например, при подозрении на сердечный приступ, инсульт или сильное кровотечение.
Если вы обратитесь в A&E с другими симптомами, вас могут развернуть и направить в другое учреждение, если это не то место, где вы сможете получить надлежащую помощь. Если вы всё же решите остаться, будьте готовы к очень долгому ожиданию, так как пациенты с более срочными состояниями будут приниматься в первую очередь, даже если они пришли позже вас.
Если вы считаете, что вам нужно в A&E, но ситуация не угрожает жизни — позвоните бесплатно по номеру 111 в NHS24.
Вы можете сделать это с помощью нашей телефонной услуги перевода. NHS24 поможет вам получить необходимую медицинскую помощь в правильном месте, часто ближе к дому и без необходимости ехать в A&E. Например, вас могут направить в клинику неотложной помощи при лёгких травмах или организовать видеозвонок с врачом.
Uistite sa, že dostávate správnu starostlivosť na správnom mieste.
Na pohotovosť choďte iba v prípade naliehavej starostlivosti, ako je podozrenie na infarkt, mŕtvicu alebo nadmerné krvácanie.
Ak pôjdete na pohotovosť s inými príznakmi, môžu vás odmietnuť a poslať na iné miesto, ak nie ste na správnom mieste, kde môžete získať správnu starostlivosť. Ak zostanete, budete čakať veľmi dlho, pretože každý, kto má naliehavejší stav, bude vždy ošetrený skôr, aj keď prišiel po vás.
Ak si myslíte, že musíte ísť na pohotovosť, ale nie je to život ohrozujúce, zavolajte na bezplatnú linku NHS24 na čísle 111.
Môžete tak urobiť pomocou našej telefónnej tlmočníckej služby. NHS24 vám pomôže získať správnu lekársku starostlivosť na správnom mieste, často bližšie k vášmu domovu a bez potreby ísť na pohotovosť. Napríklad vás môžu poslať do kliniky pre menšie zranenia alebo si môžete dohodnúť videohovor s lekárom.
Hubi in aad ka Heleyso Daryeelka Saxda ah oo aad ka heleyso Goobta Saxda ah
Kaliya tag A&E haddii aad u baahan tahay daryeel degdeg ah xaalad degdeg ah sida wadne xanuunka la tuhunsan yahay, istaroog/faaliga ama dhiig-bax xad-dhaaf ah.
Haddii aad u tagto A&E oo leh astaamo kale, waxaa laga yaabaa in lagu celiyo oo meel kale laguu diro haddii aadan joogin meesha saxda ah si aad u hesho daryeelka saxda ah. Haddii aad joogtid, waxaad sugi doontaa wakhti aad u dheer maadaama qof kasta oo xaalad degdeg ah leh mar walba la arki doono marka hore, xitaa haddii ay ku soo galeen adiga dabadiis.
Haddii aad u malaynayso inaad u baahan tahay inaad aado A&E laakiin ayansan ahayn xalad nafta halis gelin karto wac NHS24 lambarka bilaashka ah 111
Waxaad taas ku samayn kartaa addoo isticmaalaya adeegayaga turjumaada telefoonka. NHS24 waxay kaa caawin doontaa inaad hesho daryeelka caafimaad ee saxda ah meesha saxda ah, inta badan guriga kuugu dhow oo aan u baahnayn inaad aado A&E. Tusaale ahaan waxaa laguu gudbin karaa rugta dhaawaca fudud ama waxaad la yeelan kartaa takhtar muuqaal ah.
Asegúrese de recibir la atención adecuada en el lugar adecuado
Acuda a urgencias sólo si necesita atención urgente por una emergencia como un presunto infarto de miocardio, un ictus o una hemorragia excesiva.
Si va a urgencias con otros síntomas, puede que le rechacen y le envíen a otro sitio si no está en el lugar adecuado para recibir la atención correcta. Si se queda, tendrá que esperar mucho tiempo, ya que siempre se atenderá primero a las personas con una enfermedad más urgente, aunque hayan llegado después que usted.
Si cree que necesita ir a urgencias pero su vida no corre peligro, llame gratis al NHS24 al 111
Puede hacerlo a través de nuestro servicio de interpretación telefónica. NHS24 le ayudará a recibir la atención médica adecuada en el lugar adecuado, a menudo más cerca de casa y sin necesidad de acudir a urgencias. Por ejemplo, puedes ser derivado a una clínica de lesiones leves o tener una videollamada con un médico.
Hakikisha unapata huduma inayofaa mahali panapofaa.
Unapaswa kwenda A&E (Ajali na Dharura) pale tu unapohitaji huduma ya haraka kwa tatizo la dharura kama vile unaposhuku mshtuko wa moyo, kiharusi, au kutokwa na damu nyingi.
Ukienda A&E kwa matatizo mengine, unaweza kuambiwa uende sehemu nyingine ikiwa huko ndio mahali sahihi pa kupata huduma unayohitaji. Na hata ukikaa, utalazimika kusubiri kwa muda mrefu sana kwa sababu mgonjwa yeyote mwenye tatizo la dharura zaidi atapewa kipaumbele kwanza, hata kama amefika baada yako.
Ikiwa unafikiri unahitaji kwenda A&E lakini hali yako si ya hatari kwa maisha, piga simu NHS24 bure kwa nambari 111.
Unaweza kutumia huduma yetu ya wakalimani wa simu kufanya hivyo. NHS24 itakusaidia kupata huduma sahihi ya matibabu mahali panapofaa, mara nyingi karibu na nyumbani kwako na bila kulazimika kwenda A&E. Kwa mfano, unaweza kupelekwa kwenye kliniki ya majeraha madogo au kufanya mazungumzo ya video na daktari.
சரியான இடத்தில் சரியான பராமரிப்பைப் பெறுவதை உறுதிப்படுத்திக் கொள்ளுங்கள்.
சந்தேகிக்கப்படும் மாரடைப்பு, பக்கவாதம் அல்லது அதிக இரத்தப்போக்கு போன்ற அவசரநிலைக்கு அவசர சிகிச்சை தேவைப்பட்டால் மட்டுமே ஏ&ஈ-க்குச் (A&E) செல்லவும்.
நீங்கள் வேறு அறிகுறிகளுடன் A&E-க்குச் சென்றால், சரியான கவனிப்பைப் பெற நீங்கள் சரியான இடத்தில் இல்லையென்றால், நீங்கள் திருப்பி வேறு இடத்திற்கு அனுப்பப்படலாம். நீங்கள் காத்திருக்க முடிவு செய்தால், நீங்கள் மிக நீண்ட நேரம் காத்திருக்க வேண்டியிருக்கும், ஏனெனில் மிகவும் அவசரமான நிலையில் உள்ள எவரும் எப்போதும் முதலில் காணப்படுவார்கள், அவர்கள் உங்களுக்குப் பிறகு வந்தாலும் கூட.
நீங்கள் A&E-க்குச் செல்ல வேண்டும் என்று நினைத்தாலும், அது உயிருக்கு ஆபத்தானது அல்ல என்றால், 111 என்ற எண்ணில் NHS24 ஐ இலவசமாக அழைக்கலாம்.
எங்கள் தொலைபேசி மொழிபெயர்ப்பு சேவையைப் பயன்படுத்தி நீங்கள் இதைச் செய்யலாம். NHS24 உங்களுக்கு சரியான மருத்துவ சேவையை சரியான இடத்தில் பெற உதவும், பெரும்பாலும் வீட்டிற்கு அருகிலும் A&E-க்கு செல்ல வேண்டிய அவசியமின்றியும். உதாரணமாக, நீங்கள் ஒரு சிறு கிளினிக்கு பரிந்துரைக்கப்படலாம் அல்லது ஒரு மருத்துவரிடம் வீடியோ அழைப்பு செய்யலாம்.
Sadece acil bir durumunuz varsa A&E’ye (Acil Servis) gidin — örneğin kalp krizi şüphesi, felç veya aşırı kanama gibi.
Başka semptomlarla A&E’ye giderseniz, doğru bakım için doğru yerde olmadığınız takdirde geri çevrilebilir ve başka bir yere yönlendirilebilirsiniz. Kalmanız durumunda ise çok uzun süre beklemeniz gerekebilir; çünkü sizden sonra gelen ancak daha acil durumu olan hastalar her zaman önce görülür.
Hayati tehlike arz etmeyen bir durumdaysanız ancak yine de A&E’ye gitmeniz gerektiğini düşünüyorsanız, NHS24’ü 111 numaralı telefondan ücretsiz olarak arayın.
Bu hizmeti telefonla tercümanlık hizmeti aracılığıyla da kullanabilirsiniz. NHS24 size doğru tıbbi bakımı, genellikle evinize daha yakın bir yerde ve A&E’ye gitmenize gerek kalmadan almanızda yardımcı olur. Örneğin, küçük yaralanmalar kliniğine yönlendirilebilirsiniz ya da bir doktorla görüntülü görüşme yapabilirsiniz.
Переконайтеся, що ви отримуєте правильну допомогу в правильному місці
Звертайтеся до відділення невідкладної допомоги, якщо вам потрібна невідкладна допомога в екстрених випадках, таких як підозра на серцевий напад, інсульт або сильна кровотеча.
Якщо ви звернулися до відділення невідкладної допомоги з іншими симптомами, вас можуть відмовити і направити в інше місце, якщо ви не в тому місці, де вам нададуть належну медичну допомогу. Навіть якщо ви прийдете, вам доведеться чекати дуже довго, оскільки будь-кого з більш нагальними проблемами завжди приймають першими, навіть якщо вони прийшли після вас.
Якщо ви вважаєте, що вам потрібно звернутися до відділення невідкладної допомоги, але це не загрожує вашому життю, зателефонуйте безкоштовно до NHS24 за номером 111
Ви можете зробити це, скориставшись нашою послугою телефонного перекладу. NHS24 допоможе вам отримати потрібну медичну допомогу в потрібному місці, часто ближче до дому і без необхідності їхати до відділення невідкладної допомоги. Наприклад, вас можуть направити до клініки легких травм або організувати відеодзвінок з лікарем.
یقینی بنائیں کہ آپ کو صحیح جگہ پر صحیح دیکھ بھال مل رہی ہے۔
ایمرجنسی ڈیپارٹمنٹ (A&E) صرف اس صورت میں جائیں جب آپ کو کسی ہنگامی صورت حال کے لیے فوری دیکھ بھال کی ضرورت ہو، مثال کے طور پر آپ کو دل کا دورہ پڑنے، فالج یا شدید خون بہنے کا شبہ ہو۔
اگر آپ دیگر علامات کے ساتھ ایمرجنسی ڈیپارٹمنٹ (A&E) جاتے ہیں، تو ہو سکتا ہے کہ آپ کو واپس بھیج دیا جائے او اگر آپ صحیح دیکھ بھال حاصل کرنے کے لیے صحیح جگہ پر نہیں ہیں تو کہیں اور بھیج دیا جائے۔ اگر آپ وہاں رکتے ہیں، تو آپ کو بہت طویل انتظار کرنا پڑے گا کیونکہ آپ سے زیادہ سنگین حالت سے دوچار شخص کو ہمیشہ پہلے دیکھا جائے گا، چاہے وہ آپ کے بعد ہی کیوں نہ آیا ہو۔
اگر آپ کو لگتا ہے کہ آپ کو ایمرجنسی ڈیپارٹمنٹ (A&E) جانے کی ضرورت ہے لیکن یہ کوئی جان لیوا وجہ نہیں ہے، تو NHS24 کو 111 پر مفت کال کریں۔
آپ یہ کال ہماری ٹیلی فون ترجمانی سروس کا استعمال کرتے ہوئے کر سکتے ہیں۔ NHS24 اکثر آپ کے گھر کے قریب اور ایمرجنسی ڈیپارٹمنٹ (A&E) جانے کی ضرورت کے بغیر آپ کو صحیح جگہ پر صحیح طبی دیکھ بھال حاصل کرنے میں مدد کرے گا۔ مثال کے طور پر، آپ کو معمولی چوٹ کے کلینک میں بھیجا جا سکتا ہے یا ڈاکٹر کے ساتھ ویڈیو کال کی جا سکتی ہے۔
Đảm bảo bạn đang nhận được sự chăm sóc phù hợp tại đúng nơi
Chỉ đến A&E nếu bạn cần chăm sóc khẩn cấp cho trường hợp khẩn cấp như nghi ngờ đau tim, đột quỵ hoặc chảy máu quá nhiều.
Nếu bạn đến A&E với các triệu chứng khác, bạn có thể bị từ chối và chuyển đi nơi khác nếu bạn không ở đúng nơi để nhận được sự chăm sóc phù hợp. Nếu bạn ở lại, bạn sẽ phải chờ rất lâu vì bất kỳ ai có tình trạng khẩn cấp hơn sẽ luôn được khám trước, ngay cả khi họ đến sau bạn.
Nếu bạn nghĩ rằng mình cần đến A&E nhưng tình trạng không đe dọa đến tính mạng, hãy gọi miễn phí đến NHS24 theo số 111
Bạn có thể thực hiện việc này bằng dịch vụ phiên dịch qua điện thoại của chúng tôi. NHS24 sẽ giúp bạn nhận được sự chăm sóc y tế phù hợp tại đúng nơi, thường là gần nhà hơn và không cần phải đến A&E. Ví dụ, bạn có thể được giới thiệu đến phòng khám chấn thương nhẹ hoặc gọi video với bác sĩ.
Lọ si A&E nikan ti o ba nilo itọju ni kiakia fun aisan pajawiri gẹgẹbi ikọlu ọkan ti a fura si, ikọlu tabi ẹjẹ ti o pọ ju.
Ti o ba lọ si A&E pẹlu awọn aisan miiran, won le yio pada kuro, ki o si fi eranṣẹ si ibomiiran ti o ko ba wa ni aye to tọ lati gba itọju to peye. Ti o ba duro, iwọ yoo duro fun igba pipẹ nitori ẹnikẹni ti o ni ilo itoju kiakia ni won o dalohun nigbagbogbo, paapaa julo ti o ba saaju wan wole abi ti wọn ba wọle lẹhin rẹ.
Ti o ba ro pe o nilo lati lọ si A&E ṣugbọn kii ṣe aisaan ti n dẹruba aye, pe aago NHS24 ni ọfẹ lori 111
O le ṣe eyi nipa lilo iṣẹ itumọ tẹlifoonu wa. NHS24 yoo ṣe iranlọwọ fun ọ lati gba itọju ilera to tọ ni aye to tọ, nigba gbogbo ni eyi ti o sunmọ ile laisi iwulo lati lọ si A&E. Fun apẹẹrẹ o le tọka si ile-iwosan ipalara kekere tabi ni ipe fidio pẹlu dokita kan.
Our Team of Clinical Psychologists, Administrators and Assistant Psychologists cover all of NHSGGC which includes all 6 HSCPs: – Glasgow; East Dunbartonshire; West Dunbartonshire; Renfrewshire; East Renfrewshire; Inverclyde.
Our range of Digital Interventions offer support for those experiencing mild to moderate Mental Health conditions
We have a series of both supported and un-supported Digital Therapy programmes.
For further information, our Team can be contacted via email at ggc.DTT@nhs.scot or by telephone to 0141 287 0295 Monday to Friday: – 9am to 4.30pm
We average approximately 50 daily referrals and aim to process all inbound referrals within 5 working days of receipt for our referred Supported SilverCloud programmes.
Digital Therapy – What to expect
Structured Modules – Most of the programs are organised into structured modules, each addressing specific aspects of the user’s difficulty.
Interactive Exercises – Users engage in interactive exercises and self-assessment tools to build skills and track progress.
Support and Feedback – For our supported programmes a member of our Team will provide support and feedback during a set time period.
Evidence-based techniques – Our Digital Therapies programmes use a Cognitive Behavioural Therapy (CBT) approach, this employs proven techniques like cognitive restructuring, exposure therapy and behavioural activation.
Progress tracking – Users can track their progress and monitor improvements in their mental well-being over time
Digital Therapy – Free Access – No wait times
When you’re struggling with your mental health, every day can feel like a challenge.
Some days are good, but on others, even small daily tasks seem overwhelming.
Perhaps you feel out of control, constantly worried, or like you are carrying around a weight that no-one else can see.
In fact, most patients showed improvements in just three months.
We’d love to get you started as soon as possible, please speak with your GP or dedicated Health care Specialist
The programmes are available at any time of day and from any device, including a tablet or your mobile phone.
And because every person’s situation is unique, each programme can be personalised.
Contact your GP/Health Care Professional and ask for a referral to NHSGGC Digital Therapy for SilverCloud, or you can access our Self-Help programmes.
Long Term Conditions – Digital Interventions
Information on Digital Interventions for Long Term Conditions can be found by clicking on the buttons below.
Sleepio – is an NHS recommended digital treatment, which uses Cognitive Behavioural Therapy (CBT) to address poor sleep and insomnia and is free to everyone aged 18+ across Scotland. Click on Get Started. Complete the questionnaire then follow the instructions to set up your account.
Daylight – is a fully automated digital worry and anxiety improvement program based on techniques from cognitive behavioral therapy (CBT) for worry and anxiety. Click on Get Started. Complete the questionnaire then follow the instructions to set up your account.
More information on Sleepio and Daylight can be found at Big Health
Who can refer to Digital Therapies
GPs (via SCI Gateway) and Clinicians within NHS who have an agreed secondary care pathway with the Digital Therapies Team
We would recommend viewing our videos (to be uploaded in the near future) for further information, these have been prepared to offer guidance to ensure suitable referral to our Digital Therapies Team.
Mental Health Conditions – Digital Interventions
Digital Therapy for Mental Health Conditions
We offer a range of dedicated Digital Therapy Interventions for patients suffering from mild to moderate Mental Health Issues.
These range from Anxiety; Depression to Health or Social Anxiety; OCD; Panic or Phobia.
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