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What is Autism?

Autism is a neuro-developmental disorder, affecting around 1% of the population. Autism is highly variable in its presentation. People with autism differ from one another in how they relate to the world around them and in the severity of the difficulties they experience.

This variability is reflected in the terms we use to describe autism. Autism Spectrum Disorder (ASD) is an umbrella term for a number of different forms of autism, including Childhood Autism and Asperger Syndrome. On this website the term ‘Autism Spectrum Disorder’ or ‘ASD’ is used to encompass all forms of autism.

All types of Autism Spectrum Disorder have several features in common. ASD is a lifelong condition that affects how a person relates to other people and how they make sense of the world around them.  Difficulties associated with ASD will be evident in childhood, even if no diagnosis is given at that time. Many people are now diagnosed with autism in childhood. The general consensus is that it is most helpful if people are diagnosed when they are younger, as appropriate advice and support can then be offered to children, their families, and schools.  However, for some people, the presenting difficulties may be subtle or more complex and in such situations diagnosis may not be made until adulthood.

People with autism experience difficulties in the following key areas:

  • Social communication – difficulties may include using and understanding verbal and non-verbal communication (including words, gestures, facial expressions and tone of voice)
  • Reciprocal social interaction – difficulties include recognising and understanding your own and other people’s feelings and intentions, and managing social exchanges
  • Social imagination – difficulties may include being able to adapt your behaviour to the situation, difficulties attributable to inflexible, restricted or repetitive patterns of thinking or behaviour, and difficulties coping with change

More Information

How does it feel to have Autism?

Autism can create significant challenges for people, their families, and friends. 

People with ASD experience problems with social interaction. They may find it difficult to use and to understand non-verbal communication, such as gesture, facial expression and posture, and may find it difficult to use eye contact to regulate interaction. Often, people with ASD tell us that they find it difficult to establish and maintain relationships with other people, or they may find it very difficult to join in with groups of people. Some people with ASD are not particularly motivated to interact with other people. When engaged in social exchanges, people with ASD may find it difficult to know what to say, or how to respond to other people. Difficulties like these can lead to some people feeling anxious about interacting with other people or becoming socially isolated.

Communication can also be an area of difficulty for people with ASD. Some people fail to develop meaningful spoken language. For others, the level of difficulty is subtle. For example, some people may speak very fluently but have a very narrow range of conversational topics, or have difficulties understanding and using abstract or ambiguous language such as metaphors, or sarcasm. Again, for many adults with ASD, these difficulties can make social interaction and communication more challenging. 

The third area of difficulty experienced by people with ASD relates to flexibility of thought and behaviour. People with ASD may experience difficulties because of their level of adherence to repetitive activities or routines. They may find change to routines or planned activities very difficult to accept and tolerate. They may have restricted interests, which can be particularly intense.  Some people may show repetitive motor mannerisms, such as hand-flapping or rocking.

Some people with ASD experience sensory difficulties. They may find it very difficult to tolerate certain types of noise, certain visual stimuli (e.g. bright overhead lighting), or certain smells, tastes or textures.  Exposure to such stimuli can cause people to feel very overwhelmed, and they may struggle to cope in environments where such stimuli are present. They may seek to leave, become distressed and upset or angry, or freeze.

Many people with ASD also describe difficulties with organisation, planning and decision-making. They can find it difficult to attend to activities, or to switch attention between activities.

Taken together, these difficulties can make the demands of everyday life very challenging for people with autism. Some people do learn to negotiate many social situations and social exchanges, but may find the process of doing so exhausting and, at times, overwhelming. 

People with autism can also experience difficulties due to mental health problems. Indeed, there is evidence to suggest that they are more likely than others to experience such problems. This is understandable when we consider the additional challenges they often face in everyday life. People with ASD may experience any type of mental health problem, including anxiety, obsessive compulsive disorderdepression and eating disorders

Approximately 30% of people with ASD also have a diagnosis of learning disability. People who have a learning disability in addition to autism are likely to need some support to manage the tasks and activities of everyday living. In most circumstances, adults who have a diagnosis of learning disability will access support, including diagnostic assessment for autism, through local specialist services for people with learning disabilities.

Of course, some people with autism find that their way of viewing the world can be advantageous in some settings. Some people with autism report that their ability to focus intensely on a topic of interest can be very useful. Similarly, there are tasks and activities in which a logical, systematic approach to problem-solving is very valuable. 

Living with…Autism

ASD is a pervasive disorder and, as such, it usually impacts on multiple aspects of everyday life. There is no cure for ASD, but support and information can help people to manage the condition. The support required varies from person to person according to the difficulties they experience. The difficulties experienced in each domain may also increase or decrease over time, depending on the person’s circumstances.

Understanding the condition can be very beneficial for people with ASD. Knowing why certain situations are stressful and more difficult can help people to prepare for particular experiences or events, and can help them to consider the coping strategies they might employ to manage the situation. Structure and routine can be very useful for people with ASD. Some people find it very helpful to plan their days and weeks carefully. Some people also find it helpful to intersperse periods of social activity with periods of time in which they can be alone, to rest or enjoy an activity they find relaxing. Learning how to recognise and manage stress and anxiety can also be very useful. 

If you have ASD and are experiencing difficulties with anxiety, depression, or other mental health problems, it is important to seek support with these difficulties from within mental health services. There are a number of suggestions for sources of support under the ‘Find out more’ section of this page.

Find out more

Pathways to diagnosis

If you think that the difficulties you are experiencing might be due to autism spectrum disorder, you should discuss this with your GP. If you are already linked with another mental health service, you could discuss it with professionals in these services too. It can help to consider the following questions before you approach these discussions:

  • What difficulties do you experience in social interaction with other people?
  • What difficulties do you experience in communicating effectively with other people?
  • What difficulties do you experience because of inflexible, or restricted, patterns of behaviour (for example, consider any unusually intense interests, hobbies or routines, or difficulty coping with change)
  • Is there evidence of difficulties in these domains in both childhood and adulthood?

You may find this questionnaire, known as the AQ-10, helpful in considering whether the difficulties you experience may be attributable to ASD.

Your GP, or other healthcare professional, will help you to consider whether it would be appropriate to pursue diagnostic assessment. If you are already involved with mental health services, it may be that professionals within these services will be able to offer the diagnostic assessment.  Alternatively, your GP, or mental health professional, may refer you to the NHS GG&C Adult Autism Team for assessment.

The NHSGGC Adult Autism Team works to support adults (over eighteen years old) with an autism spectrum disorder (ASD). The team offers a diagnostic service, and post-diagnostic information and support for people who have received a diagnosis. The team also offers training and support to other services working with people with ASD.

While the diagnosis of ASD may be helpful, if some of the difficulties you experience are due to co-existing mental health problems, it is likely that you will require support to manage these too.

Not everyone who experiences difficulties that may be associated with ASD wants, or needs, to pursue a formal diagnosis.  For some people, gathering information, particularly with regard to strategies for coping and self-management, will be sufficient.

Support after diagnosis

If you have already received a diagnosis of ASD, the NHSGGC Adult Autism Team (AAT) can support you to increase your knowledge and understanding of the condition, and develop strategies for coping with and managing the associated difficulties. This support is usually offered in a group setting. You can ask your GP, or another mental health professional, to refer you to the AAT for this type of support.

If you are already receiving support from a mental health service, this may continue after diagnosis according to your assessed needs.

Other sources of support

Autism is a pervasive condition, which can impact on many aspects of everyday life. As such, an NHS-based service is not always the best service to respond to all difficulties associated with ASD. Some difficulties may be better addressed by social work services, or third-sector organisations. Some suggestions for helpful organisations are provided below. 

Information

Recommended reading

  • ‘The autistic spectrum: a guide for parents and professionals’ by Lorna Wing (ISBN#1841196746)
  • ‘Asperger’s syndrome: a guide for parents and professionals’ by Tony Attwood (ISBN#1853025771)
  • ‘Autism: the facts’ by Simon Baron-Cohen and Patrick Bolton (ISBN#0192623273)
  • ‘Asperger’s and Girls’ Featuring Tony Attwood and Temple Grandin (ISBN#978-1932565409)
Looking after someone with…Autism

Information for carers

Carers provide substantial and regular unpaid care for another person, such as a relative, partner or friend. Supporting an adult who has ASD can be difficult. Often carers know the person with ASD very well and may do many things to support the person and mediate the impact of autism on the person’s everyday life. It is important that carers also seek information and support for themselves when this is required. 

All carers are entitled to a Carer’s Assessment if they choose. This is usually completed by social work services or carer’s organisations. This can help carers consider what their own needs might be in order to continue to provide care. 

Support for carers can come from a variety of sources. Some local authorities may offer carers’ support groups where you may be able to meet other carers, share experiences and suggestions, and find out information about autism. It is important that carers look after their own physical and mental health needs also. 

Further information for carers is available on the NHS Greater Glasgow and Clyde carers site.

Real life stories

Personal Accounts

  • ‘Fingers in the Sparkle Jar: A Memoir’ by Chris Packham (ISBN#978-1785033506)
  • ‘Look Me in the Eye: My Life with Asperger’s’ by John Elder Robinson (ISBN#978-0091926335)

Alcohol and drug problems are very common. If you use drugs and/or alcohol and they are causing problems in other areas of your life such as your job, relationships, health, finances or emotional well-being, then this may be an issue for you.

Someone has an addiction or addictive behavior when doing, taking or using something gets out of control to the point where it could be harmful to them. If you are worried that you may have a problem with addictive behavior, you will find more information on NHS Inform pages specifically about problems with drugs or alcohol.

If you think you may be drinking excessively you can get information on alcohol-misuse including tests to assess your alcohol use and information on the risks of alcohol misuse. There are many other common addiction problems such as gambling, and nicotine, and it’s possible to be addicted to just about anything, including: work, the internet, sex, and shopping.

More Information

Below you will find a range of information on frequently asked questions about alcohol and drug problems.

What can I do about it?

If you think you have an alcohol or drug problem, there are lots of ways you can seek help. You could see your GP for advice or contact an organisation that specialises in helping people with alcohol and drug problems. There are local treatment services that will see people even if they’re not ready to stop. These services encourage people to talk about their alcohol or drug problems and what help they might be looking for. 

Groups such as Alcoholics Anonymous and Narcotics Anonymous help many people deal with addictive behaviours.

What causes alcohol or drug problems?

There are many reasons why people can develop an addiction. Addictive behaviour, including using alcohol or drugs, can be a way of trying to forget about problems/worries or block out distressing thoughts or memories. Many people who have become dependent on alcohol or drugs have had traumatic life experiences and might be struggling to deal with the effects of these. Unemployment and poverty can increase the risk of someone developing addictive behaviour, along with stress and emotional or professional pressure. Environmental factors, such as being around other people with addictions, are also thought to increase the risk.

Drugs and alcohol are substances which affect the way you feel, both physically and mentally. These feelings can be enjoyable and create a powerful urge to use the substances again. When there is addictive behaviour, not having the substance causes withdrawal symptoms, or a “come down”. Because this can feel intolerable, it’s easier to carry on using the substance, and so the cycle continues. Often, using these substances gets out of control because you need more and more to satisfy a craving and achieve the “high”.

How can alcohol or drug problems affect you?

As addiction problems become more serious, attention is increasingly focused on obtaining and using alcohol or drugs, with a loss of interest in other aspects of life, including recreational activity, friends and family. In the case of using drugs and alcohol, an addiction can also have serious psychological and physical effects.

How can you get help for drug problems?

If you have a problem with drugs, there is a wide range of services that can help. Some of these services are provided by the NHS, and some are specialist drug facilities run by charities and private organisations. If you have a problem with drugs, you have the same entitlement to care as anyone coming to the NHS for help with any other health problem. With the right help and support, it’s possible for you to get drug free and stay that way.

A good place to start may be to visit your GP. Your GP can discuss your concerns with you, assess the nature of your problems, and help you choose the most appropriate treatment. They might offer to treat you or refer you to your local specialist drug service. Many drug treatment services accept self-referrals, so if you’re not comfortable talking to your GP, you might be able to approach your local drug treatment service directly.

You can find information about local drug treatment services on the FRANK website. If you’re having trouble finding the right sort of help, call the Frank drugs helpline on 0300 123 6600. An adviser can talk to you about the different options.

If you are seen at your local drug treatment service, first of all, you will be assessed. If treatment is appropriate for you, you will then be allocated a keyworker. Your keyworker will help you organise the treatment you need and develop a personalised care plan with you, and will be your first point of call throughout your treatment. You’ll see your keyworker for regular one-to-one sessions during your treatment.

Outside the NHS, there are many voluntary sector and private drug and alcohol treatment organisations that can help you. As well as providing residential rehab centres, voluntary organisations also offer various community services. These include structured day programmes, outreach and harm reduction services, counselling services, aftercare, and housing support services. These organisations will usually be linked to NHS services in your area.

How can you get help for alcohol problems?

Realising you have a problem with alcohol is the first step to making changes to your alcohol use, but it is often the hardest one.  You may need help if: 

  • You always feel the need to have a drink.
  • You get into trouble because of your drinking.
  • Other people warn you about how much you’re drinking. 

A good place to start can be with your GP, and discussing with them how much you drink will help you work out together what support you might need.  Your GP may refer you to a local community alcohol service. You can ask about free local support groups, day-centre counselling and one-to-one counselling.

If your body has become dependent on alcohol, stopping drinking overnight can be life-threatening, so get advice about cutting down gradually. You may be prescribed medication such as chlordiazepoxide, a sedative, to help with alcohol withdrawal symptoms. Alcohol withdrawal symptoms can range from not sleeping, agitation, anxiety, sweating and tremors, right through to vomiting, diarrhoea, hallucinations and seizures.

Cutting down and stopping drinking is often just the beginning, and most people will need some kind of help to stay alcohol-free in the long term. Getting support – beyond family, friends or carers – is crucial to understanding and overcoming the issues that are connected to your drinking.

How can you support someone with a drug problem?

If you are supporting someone who is using or trying to come off drugs, there are some common issues you’re likely to face. It can be hard to accept that the person was or is taking drugs to begin with, and when the reality sinks in, it can be difficult to know what to do first.

If you want to know where to get help FRANK is a good place to start. They have a 24-hour helpline (0300 123 66 00) and website that provide in-depth information about drugs, and advice about drugs-related services.

Your GP can talk to you about the kinds of treatment options and services available. They should be able to give you information about the effects of the drugs the person you’re caring for has been taking, including the signs of withdrawal. They will also be able to give details of local support groups.

If you are worried that someone you care for is at risk of an overdose with opiates, you may want to know about recognising overdose and knowing what to do in these situations.

You may not see yourself as a carer or someone with needs of their own. But caring for someone using or coming off drugs can be demanding. If you have someone in your household who is unable to stop using drugs, it can be very stressful, upsetting and frustrating.

Even if your loved one accepts that they have a problem and decides to stop taking drugs, you may need to help them get through the withdrawal and recovery period. There may be some difficult, emotional times during this process.

Sometimes the best option for carers is to let their loved ones face the consequences of continuing their drug use. This can be tough as it’s natural to want to rescue someone from the harmful effects of their addiction, such as poverty or ill health.

But there are lots of support organisations that can help you care for someone using or coming off drugs. Carers often find that talking to someone who knows what they’re going through is really helpful. This could be through workshops, one-to-one sessions with a specially trained counsellor, or simply talking to other carers.

Adfam – A national organisation working with and for families affected by drugs and alcohol. It can advise you about financial worries, understanding how to help during different stages of recovery, and coping with difficult behaviour

Families Anonymous run local support groups for the family and friends of people with a current, suspected or former drug problem. Helpline number: 0845 1200 660 (calls costs up to 8p per minute, plus your phone company’s access charge per minute)

“The stigma will affect both the alcoholic and the carer,” says Lindon. “It can affect their ability to ask for and get help.”

Further information for carers is available on the NHS Greater Glasgow and Clyde carers site

How can you support someone with an alcohol problem?

If you are a carer for someone with an alcohol problem, finding help can be a frustrating experience, and it may be a struggle to get the recognition and support you’re entitled to. “They have not always been perceived as ‘legitimate’ carers,” says Drew Lindon of The Princess Royal Trust for Carers (now the Carers Trust). “But it is clear from the legislation and the National Carers Strategy that people who take care of problem drinkers should be recognised as carers,” he says.

The shame often associated with alcohol problems, as well as difficulty accepting that there is a problem, can be an obstacle to getting help. “The stigma will affect both the alcoholic and the carer,” says Lindon. “It can affect their ability to ask for and get help.”

Being a carer is hard work and, with so much to do, it can be difficult to find quality time for yourself. Staying well and healthy increases your ability to look after someone. But nobody can plan for every eventuality and we all get ill sometimes. Read about carers’ breaks and respite care for advice on getting help with caring for someone and breaks from caring. “Carers for alcoholics need to be seen as partners in care,” says Lindon. “They are an essential part of the care and treatment process. They need and deserve support for themselves. “If carers are not supported and their health suffers, who will support the person they are caring for? The health and social care system would not survive without carers’ support.”

Al-Anon Family Groups offer support to people affected by someone else’s drinking. These groups meet weekly to offer understanding and encouragement, and share their experience of dealing with their common problem.

Adfam Adfam is a UK charity working to improve life for families affected by drugs and alcohol. Email: admin@adfam.org.uk

Further information for carers is available on the NHS Greater Glasgow and Clyde carers site

Where to get further information and support?

Scottish Drug Services – An online Directory to help people find information on all drug treatment and rehabilitation services in Scotland.

Crew – A drugs charity based in Edinburgh providing non-judgemental, relevant information, advice and support. You can chat online confidentially or join in the conversation on their forums.

Scottish Drugs Forum – Providing information on drugs and harm reduction, including information about specific drugs.

SMART Recovery (SMART) – A science-based programme to help people manage their recovery from any type of addictive behaviour. This includes addictive behaviour with substances such as alcohol, nicotine or drugs, or compulsive behaviours such as gambling, sex, eating, shopping, self-harming and so on. SMART stands for ‘Self Management And Recovery Training’.

Gambling

Nicotine

Cognitive Behavioural Therapy

The leaflet ‘Alcohol, Drugs and Addiction’ has information to help the carers of people with alcohol and drug problems (substance misuse)

Scottish Families Affected by Alcohol & Drugs (SFAAD) provide information, help and support for families across Scotland who are affected by alcohol or drug misuse and raise awareness of the issues affecting them.

  • SFAAD helpline telephone no: 08080 10 10 11 

Family Addiction Support Service (FASS) is a confidential support service for parents, spouses, partners and adult family members affected by or concerned about a loved one’s drug or alcohol use. They offer support, counselling, advice and information.

  • FASS telephone no.: 0141 420 2050 Mon to Fri 9am to 4pm
BSL – Addictions

NHSGG&C BSL A-Z: Mental Health – Addictions

Someone has an addiction or addictive behaviour when doing, taking or using something gets out of control to the point where it could be harmful to them.

Alcohol and drug problems are very common. If you use drugs and/or alcohol and they are causing problems in other areas of your life such as your job, relationships, health, finances or emotional well-being, then this may be an issue for you. There are many other common addiction problems such as gambling, and nicotine, and it’s possible to be addicted to just about anything, including: work, internet, sex, shopping.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Information about the Mental Health (Care & Treatment)(Scotland) Act 2003 and what it may mean for you

The Mental Health Act is the piece of law which ensures those with a mental disorder receive appropriate care, as well as help to manage their safety when vulnerable. Most people who have a mental disorder understand the need for help and treatment, but for some this ability is impaired. The Mental Health Act can be used by experienced medical professionals only when specific criteria are met. A key principle of the Act is reciprocity, that is as well as the expectation the individual will receive care, Mental Health professionals must attempt to ensure that the views and wishes, of the individual, are expressed and heard at the time.

There are many safeguards within the Act, including the right of appeal. All individuals under the Act will be informed of their rights and be entitled to free legal representation. Further safeguarding is provided by the Mental Welfare Commission in Scotland who monitors use of the Act, ensures individual care is lawful and respects individuals’ rights.

Named Persons

Adults over 16 can choose someone as a ‘Named Person’ to act on their behalf should they be under the powers of the Mental Health Act. This person has the same rights as the person being treated to be notified of, attend, and be represented at a Mental Health Tribunal hearing.  

This is a very important and significant role and it is best to choose someone who knows you well and can be effective at these hearings in order to get the best out of this safeguard. 

The Right to Make an Advance Statement

You have the right to make a written statement about your mental health treatment when you are mentally well and have capacity. This must be taken into account by the services treating you and is important at a mental health tribunal (see below). 

Many people have strong opinions about their mental health treatment and it is important to know that the people treating you when unwell often do not know you or do not know you as a well person. An advance statement is your opportunity to tell mental health services your views about your treatment so that they are better placed to help you.

The Mental Health Tribunal

The Mental Health Tribunal system is a third party arbiter that is involved in any disagreements relating to a person’s mental health treatment as well as decisions about Compulsory Treatment Orders. People receiving treatment, or their named person, have the right to challenge compulsory treatment orders and aspects of a person’s care. In addition, the Tribunal must listen to your views and make any decisions fairly and impartially.

Compulsory Treatment Orders

In some instances, there is a need to provide treatment when a person is unable to consent, or against the will of an individual. This can only happen with a Compulsory Treatment Order. These orders (often shortened to CTO) have to be granted by a Mental Health Tribunal. The patient, a named person and the patient’s primary carer are entitled to be heard by the Tribunal. The patient and the named person are entitled to free legal representation for the tribunal hearing.

Mental Health Act

NHSGG&C BSL A-Z: Mental Health – Mental Health (Care & Treatment) (Scotland) Act 2003

Most of the time, when people become unwell, they understand that they need treatment. But sometimes, people are unable to agree to treatment as a direct result of their mental disorder and are likely to be at risk to themselves or to others as a result of their mental disorder. The Mental Health Act is a law that allows for the provision of necessary care and treatment in these circumstances. It only applies to people who have a mental illness, learning disability or a personality disorder. The Act allows for the provision of necessary care and treatment for the mental disorder and should be for as short a period as necessary and the least restrictive option for the individual.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde

Advanced Statement

NHSGG&C BSL A-Z: Mental Health – Advanced Statement

An advance statement is a written statement made by you when you are well setting out the care and treatment you would prefer or would dislike, should you become mentally unwell in the future. Anyone treating you for a mental disorder has a duty to find out and take into account your wishes about how you would like to be treated. However, this may be difficult if you become so unwell that your ability to make decisions about your treatment or to make your views clear has become significantly impaired.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde

Independent advocacy is a way to help people have a stronger voice and to have as much control as possible over their own lives. The independent advocate helps the person/group to get the information they need to make real choices about their circumstances and supports the person/group to put their choices across to others. An independent advocate may speak on behalf of people who are unable to do so for themselves but will not make decisions on behalf of the person/group they are supporting. Independent Advocacy organisations are separate from Mental Health Services.

Independent Advocates are available for all those being treated for mental health disorders and not just those under the Mental Health Act.

There is more information from the Scottish Independent Advocacy Alliance (SIAA)

What Independent Advocacy is:

  • About standing alongside people who are in danger of being pushed to the margins of society
  • About standing up for and sticking with a person or group and taking their side
  • A process of working towards natural justice
  • Listening to someone and trying to understand their point of view
  • Finding out what makes them feel good and valued
  • Understanding their situation and what may be stopping them from getting what they want
  • Offering the person support to tell other people what they want or introducing them to others who may be able to help
  • Helping someone to know what choices they have and what the consequences of these choices might be
  • Enabling a person to have control over their life but taking up issues on their behalf if they want you to. 

What Independent Advocacy is not:

  • Making decisions for someone
  • Mediation
  • Counselling
  • Befriending
  • Care and support work
  • Consultation
  • Telling or advising someone what you think they should do
  • Solving all someone’s problems for them
  • Speaking for people when they are able to express a view
  • Filling all the gaps in someone’s life
  • Acting in a way which benefits other people more than the person you are advocating for
  • Agreeing with everything a person says and doing anything a person asks you to do

The Scottish Independent Advocacy Alliance has a useful resource to find a local advocate

The Patient Rights (Scotland) Act 2011 and what is may mean for you

Everyone who uses the NHS in Scotland has rights and responsibilities.

The Patient Rights (Scotland) Act 2011 gives all patients the right that the health care they receive will:

  • Consider their needs
  • Consider what would most benefit their health and wellbeing
  • Encourage them to take part in decisions about their health and wellbeing
  • Provide them with the information and support to do so.

It also gives patients a right to give feedback, comments, raise concerns or complaints about the care they have received.

The headings below give some information on what your rights are:

  • Access: your rights when using NHS health services in Scotland
  • Communication and participation: the right to be informed, and involved in decisions, about health care and services
  • Confidentiality: the right for your personal health information to be kept secure and confidential
  • Respect: the right to be treated with dignity and respect
  • Safety: the right to safe and effective care
  • Feedback and complaints: the right to have a say about your care and have any concerns and complaints dealt with.

People can experience discrimination as a result of their sex, race, social class, physical and mental abilities, sexual orientation, religion and age. This can, in turn, lead to the differences that exist in people’s health.

NHS Greater Glasgow and Clyde wants to ensure that everyone who uses the health service or works for us is treated fairly. Our Equalities in Health website explains what we are doing to achieve this.

Laws are now in place which are designed to protect people from unfair discrimination due to their personal characteristics. Referred to as ‘protected characteristics’, these include age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, sex, race, religion & belief and sexual orientation.

Read more of what we are doing to tackle inequality

Welcome to the Heads Up British Sign language (BSL) section.

This webpage is specifically for BSL users living in the Greater Glasgow and Clyde area whose preferred method of communication is using sign language.  Research has shown that many sign language users have difficulties accessing written health information due to language and communication limitations. All of the resources featured below are in BSL enabling empowerment for the Deaf community.

These resources are provided as one of our methods of improving communication with the Deaf community.

Positive Signs – Promoting Mental Health and Wellbeing for Deaf Community

This suite of short films is one of the prevention measures with the aim to improve access for Deaf people. This also supports improvement of their self-management maintaining and preserving their own mental health. This suite of films also highlights to health and care staff how to improve their awareness of the particular needs of Deaf people and the culture they inhabit.

Understanding mental health

These films are conversational pieces in BSL and subtitles between two deaf people exploring and describing poor mental health. This also covers the pathway for Deaf people where to receive help if they recognise the symptoms as described in the films.

Accessing mental health services

Positive mental health and wellbeing

A documentary style interviewing Deaf BSL users from all walks of life focusing on improving their own mental well being.

Below are two individual emotional stories depicting practices of the mental health pathway exploring missed opportunities and barriers for deaf people, as well as positive experiences of using interpreting services to access mental health support.

Jo’s story

Sam’s story

Further translations requests and contact details

Below is further information where BSL users can get help:

If you would like to have any materials/resources that are on the Heads Up webpage be translated into BSL, please contact Paul Hull by email at Paul.Hull@ggc.scot.nhs.uk

At NHSGGC we are committed to Deaf people receiving fair and equitable care, otherwise you can contact Paul McCusker by email at Paul.McCusker@ggc.scot.nhs.uk

Please also have a look below for further information about Mental Health Conditions in BSL.

A-Z Mental Health Conditions – BSL

Below is a selection of videos for BSL users on a range of mental health conditions.

Addictions

Someone has an addiction or addictive behaviour when doing, taking or using something gets out of control to the point where it could be harmful to them.

Alcohol and drug problems are very common. If you use drugs and/or alcohol and they are causing problems in other areas of your life such as your job, relationships, health, finances or emotional well-being, then this may be an issue for you. There are many other common addiction problems such as gambling, and nicotine, and it’s possible to be addicted to just about anything, including: work, internet, sex, shopping.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Bipolar Disorder

NHSGG&C BSL A-Z: Mental Health – Bipolar Disorder

Bipolar disorder is a mental health problem that affects your mood. It is characterised by prolonged changes to the person’s mood. These usually last several weeks or months and are far beyond what most of us experience. The person might experience:

  • Periods of feeling very low and down
  • Periods of feeling excessively happy and energetic for no apparent reason
  • Sometimes the person may have unusual experiences, strange thoughts or might behave out of character during these periods.

These episodes would usually affect the persons day to day life and make it difficult for them to function as they normally would.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Depression and Anxiety

NHSGG&C BSL A-Z: Mental Health – Depression

Depression is a mood disorder that causes a persistent feeling of sadness and loss of interest. it affects how you feel, think and behave and can lead to a variety of emotional and physical problems. You may have trouble doing normal day-to-day activities, and sometimes you may feel as if life isn’t worth living.

Eating Disorders

NHSGG&C BSL A-Z: Mental Health – Anorexia Nervosa

A type of eating disorder where the person will restrict the amount of food they take in with a view to losing weight or maintaining a low body weight that is unhealthy. It is frequently associated with an increased pre-occupation with their weight and possibly perceiving themselves as being fat or over-weight even when this might not be the case.

NHSGG&C BSL A-Z: Mental Health – Bulimia Nervosa

A type of eating disorder where a person goes through periods where they eat a lot of food in a very short amount of time (binge eating) and then are deliberately sick, use laxatives (medication to help them poo) or do excessive exercise, or a combination of these, to try to stop themselves gaining weight.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde, and is not a description of the text on this website.

Generalised Anxiety Disorder

NHSGG&C BSL A-Z: Mental Health – Anxiety

Anxiety is a feeling that we can all get but sometimes it can become excessive and stop you from doing the things you want to. These feelings can become a problem when they cause distress or make us feel uncomfortable. There are various types of anxiety disorders depending on how often they occur or if they are triggered by certain things. Examples might be when the feelings of anxiety can occur all the time for no apparent reason with lots of worrying thoughts and physical symptoms such as a racing heart, feeling breathless, knot in your stomach, increased sweating. This is called Generalised Anxiety. Sometimes these symptoms can occur without warning for short periods of time for no apparent reason. These are called Panic attacks. Sometimes the feelings of aniety can be brought on by specific things such as a fear of heights or crowded places or spiders etc. These are described as Phobias.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Sleep Disorder

NHSGG&C BSL A-Z: Mental Health – Sleep Disorder

Occasional sleep disturbance is common and quite a normal experience familiar to us all. Everyone experiences difficulty getting to sleep or staying asleep at some time in their lives. This often occurs at times of change or times of stress. Insomnia is a condition where you have problems getting to sleep or staying asleep for 3 or more nights per week and persisting for at least 6 months. There might also be daytime mood and performance effects.

People with insomnia often experience:

  • Difficulty falling asleep
  • Difficulty staying asleep
  • Frequent night time awakenings
  • Feeling very tired the next day

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Obsessive Compulsive Disorder

NHSGG&C BSL A-Z: Mental Health – Obsessive Compulsive Disorder

Obsessive compulsive disorder (OCD) is a type of anxiety disorder. In this condition, the person suffers from obsessions and/or compulsions that affects their everyday life.

  • An obsession is an unwanted and unpleasant thought, image or urge that repeatedly enters your mind, causing feelings of anxiety, disgust or unease.
  • compulsion is a repetitive behaviour or mental act that you feel you need to carry out to try to temporarily relieve the unpleasant feelings brought on by the obsessive thought.

If you have OCD these thoughts cause lots of anxiety and they can be extremely difficult to ignore. You might find that you spend lots of time worrying about what your thoughts mean. You might also complete behaviours to try and stop your feelings of anxiety.

Not everyone who experiences obsessions will have compulsive behaviours but often compulsive behaviours are very subtle and feel like a natural reaction to obsessive thoughts. You might perform a behaviour that seems unrelated to your original worry, for example repeating a certain word or phrase to yourself to “neutralise” a thought.

Some people can only suffer from obsessions, whilst others suffer from a mixture of both obsessions and compulsions.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Panic Disorder

NHSGG&C BSL A-Z: Mental Health – Panic Attack

Panic attacks are sudden periods of intense anxiety which appear to have no obvious triggers or reasoning. They can happen when a person least expects it and can be very distressing and frightening for the person. They can be accompanied by physical symptoms such as a racing heart, feeling faint or dizzy, sweating, trembling, feeling shaky, breathlessness and agitation. The person may feel like they are losing control or dying. 

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Postnatal Depression

NHSGG&C BSL A-Z: Mental Health – Postnatal Depression

Postnatal depression (PND) affects around 10% of mothers. This is much more serious than the period post birth known as ‘baby blues’ which usually lasts between one to three days. PND can develop slowly and may not be noticeable until several weeks after the baby’s birth, or may continue on from the baby blues period. The symptoms of postnatal depression are similar to those in depression at other times. These include low mood, sleep and appetite problems, poor motivation and pessimistic or negative thinking. It can have a significant impact on the health and wellbeing of the mother and the child.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Postpartum Psychosis

NHSGG&C BSL A-Z: Mental Health – Post-Partum Psychosis

It is a severe episode of mental illness which begins suddenly in the days or weeks after having a baby. Symptoms vary and can change rapidly. They can include high mood (mania), depression, confusion, unusual experiences and strange thoughts. Postpartum psychosis is a psychiatric emergency. You should seek help as quickly as possible.

Postpartum psychosis can happen to any woman. It often occurs ‘out of the blue’ to women who have not been ill before. It can be a frightening experience for women, their partners, friends and family. Women usually recover fully after an episode of postpartum psychosis.

It is much less common than Baby Blues or Postnatal Depression. It occurs in about 1 in every 1000 women (0.1%) who have a baby.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Phobias

NHSGG&C BSL A-Z: Mental Health – Phobias

A phobia is a type of anxiety disorder. It is an extreme form of fear or anxiety triggered by a particular situation (such as going outside) or object (such as spiders), even when there is no danger. For example, you may know that it is safe to be out on a balcony but feel terrified to go out on it or even enjoy the view from behind the windows inside the building. Likewise, you may know that a spider isn’t poisonous or that it won’t bite you, but this still doesn’t reduce your anxiety.

Someone with a phobia may even feel this extreme anxiety just by thinking or talking about the particular situation or object.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Post Traumatic Stress Disorder

NHSGG&C BSL A-Z: Mental Health – Post Traumatic Stress Disorder

Post-traumatic stress disorder (PTSD) is a type of anxiety disorder which you may develop after being involved in, or witnessing, traumatic events. A traumatic event is one where you are in danger, your life is threatened, or where you see other people dying or being injured. Examples of traumatic events include road traffic accidents, assaults and sexual assaults, being involved in a natural disaster such as an earthquake, witnessing or experiencing war, torture, or being held hostage.

It is usual for a traumatic event to cause upset and distress.  Most people will recover with the support and care offered by family and friends and by using the ways of coping that they would normally use to deal with stress. However, some people will experience distress that is more intense and longer lasting and may result in Post Traumatic Stress Disorder (PTSD). Symptoms of PTSD include nightmares relating to the event, avoidance of things that may remind the person of the trauma, flashbacks, feeling on edge and always on the lookout for danger, and negative changes in mood and thoughts.

NHSGG&C BSL A-Z: Mental Health – Trauma

The situations we find traumatic can vary from person to person. There are many different harmful or life-threatening events that might cause someone to develop PTSD. A traumatic event is one where you see that you are in danger, your life is threatened, or where you see other people dying or being injured.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde

Psychosis

NHSGG&C BSL A-Z: Mental Health – Psychosis

Psychosis is a term used to describe a number of unusual experiences:

  1. hearing or seeing things that other people can’t hear or see (hallucinations)
  2. holding unusual beliefs that people from a similar background would think strange or irrational (this includes delusions and paranoia)
  3. being so jumbled in thoughts or speech that other people can’t easily make sense of what you are meaning (thought disorder)
  4. experiencing periods of confusion – for example: becoming very distracted and finding it difficult to pay attention or make decisions

Psychosis can happen to anyone, up to 10 per cent of people will at some point in their life hear a voice talking to them when there is no-one there. Lots of things can contribute to a person experiencing psychosis such as stress, physical illnesses, using drugs or alcohol and mental illnesses.

NHSGG&C BSL A-Z: Mental Health – Schizophrenia

Schizophrenia is a serious mental illness that affects thinking, emotions and behaviour. It is the most common form of psychosis. Schizophrenia usually affects people for the first time when they reach early adulthood – from their late teens to early thirties. Symptoms include:

  • Hallucinations – hearing, smelling, feeling or seeing something that isn’t there.
  • Delusions – believing something completely even though others find your ideas strange and can’t work out how you’ve come to believe them.
  • Difficulty thinking – you find it hard to concentrate and tend to drift from one idea to another. Other people can find it hard to understand you.
  • Feeling controlled – you may feel that your thoughts are vanishing, or that they are not your own, or that your body is being taken over and controlled by someone else.

Other symptoms include:

  • Loss of interest, energy and emotions.
  • Problems with motivation and organising yourself.
  • Problems with routine jobs like washing, tidying, or looking after yourself

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Stress

NHSGG&C BSL A-Z: Mental Health – Stress

Stress is normal and it affects everyone. It usually happens when you are in a situation that puts you under pressure. It can happen when you have lots to think about or do or when you don’t feel you have much control over a situation. It usually happens when you have things to do that you find difficult to cope with. Many situations can cause stress including relationships, work demands, financial worries and so on. It can have an effect on our emotions, thoughts, behaviour and physical wellbeing

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Suicide and Self-Harm

NHSGG&C BSL A-Z: Mental Health – Self-Harm

At times in our life we can all find it difficult to cope, sometimes we harm ourselves or think of ending our lives. Self-harm is a way of coping with very deep distress. The ways in which people harm themselves vary and can be physical such as cutting or less obvious such as putting themselves in risky situations or not looking after their physical or emotional needs.

NHSGG&C BSL A-Z: Mental Health – Suicide

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde

Thank you for accessing our pages on Digital Therapies, here at computerised Cognitive Behavioural Therapy (cCBT), we do hope you navigate your way to what you are looking for.

Our Team at computerised Cognitive Behavioural Therapy (cCBT) have created these pages for you, our Patients and also for our colleagues in Primary and Secondary Care.

These pages showcase the benefits that Digital Therapies are providing throughout the entire NHS Greater Glasgow and Clyde areas.

The sections will allow ease of navigation for you to learn more about the digital therapies available and how easy they are to access via a laptop; pc or smart phone.

We also have a section for our GP colleagues on how to refer their patients to our Digital Therapy Programmes, either Beating the Blues or the tailored solutions available from SilverCloud.

We hope you find this information valuable.

Should you have any queries, our team can be contacted via their dedicated email address: – ccbt@ggc.scot.nhs.uk

Do you require Urgent Help?

Please immediately call 999 and request Urgent assistance.

  • NHS 24 – 111 (available 24/7)
  • Samaritans – 116 123 (available 24/7)
  • Breathing Space – 0800 838587 (available Monday to Thursday 6.00pm between 2.00am, and Friday between 6.00pm and 6.00am).

What is CBT?

CBT stands for Cognitive Behavioural Therapy.

It is a time-sensitive, structured form of psychotherapy, which has been shown to be highly effective in the treatment of depression and anxiety, as well as a range of other psychological disorders.

The central concept of CBT is that our emotions, thoughts, physical reactions and behaviours are all linked and affect each other. A client’s thoughts and behaviours can be changed, which will in turn alter their mood.

CBT is:

Present Focused – It does not look in-depth at the client’s history, childhood or the root causes of their problems, focusing instead on their current situation and how their problems are being perpetuated day-to-day.

Goal Directed – CBT asks the patient to set goals and use them as motivation to keep moving forward. It concentrates on what the patient can do here and now to make changes in their lives.

Collaborative – CBT recognises the user/patient as the expert on their own life. The therapist and patient work together to choose appropriate techniques and fit them into their life, troubleshooting any problems along the way. 

With computerised CBT, the user is offered a range of modules to work through at their own pace, they are then supported by the cCBT Team with 3 weekly reviews when using our SilverCloud modules.

Psychoeducational – CBT teaches users how to identify their emotions and evaluate and challenge maladaptive thoughts and beliefs. It equips them with a set of skills to deal with their symptoms through productive behaviours.

Homework-based – Patients are encouraged to try things out for themselves and practice new alternative ways of thinking and acting. CBT techniques are the most effective when clients practice what they learn and apply it to real-life.

Our cCBT programmes can be accessed at your own pace and can be used on tablets; laptops’ pc’s and smart phones (either Android/Samsung or Apple devices).

Benefits of cCBT for Patients

  • Free, with a strong evidence base
  • Can be used in conjunction with other treatments (e.g., therapy, medication).
  • Broadens access to psychological therapy: people who cannot leave their homes (e.g., shielding or anxiety from COVID-19)
  • Provides access to digital therapy for anyone who cannot speak to their clinician in-depth about their issues, they can still access help.
  • No wait times
  • 4,089 patients, on average, from January to August 2021 began treatment within one week
  • This is compared to the 18 week target for standard treatments (NHS, 2020).
  • Promotes independence for patients
  • Feelings of helplessness and hopelessness are common perpetuating factors in depression and anxiety.

Digital Therapy Programmes

Below you will find information about a range of different cCBT Digital Therapy options and self-referral programmes that are available across NHSGGC.

Beating the Blues – Digital Therapy Programme

Beating the Blues is a very popular digital therapy programme, and patients are referred via their own GP when they are diagnosed with mild to moderate depression.

The referring GP will retain Clinical Responsibility throughout their patient’s online journey.

Accessing this programme is very user friendly, and our cCBT Team will provide all the necessary information to get you started.

We also have technical support from the Beating the Blues Team if you ever encounter any issues.

SilverCloud – Digital Therapy Programme

What is SilverCloud?

SilverCloud provides convenient secure access anywhere anytime to evidence-based online treatments to help you manage depression and/or stress and anxiety.

You will work through a series of topics to address specific needs.

This course is designed to be completed in your own time at your own pace. Based on cognitive behavioural therapy (CBT), mindfulness and positive psychology, SilverCloud is both interactive and flexible.

Our cCBT Team will act as your supporters and will be there at regular intervals (approximately every 3 weeks) to encourage and guide you through the modules and sign-post you to resources within the programme that may be particularly relevant to you.

The programme can be run on a desktop or laptop computer, a smartphone (internet-enabled mobile phone) or tablet device.

How to use SilverCloud?

We recommend using SilverCloud for 10-15 minutes 3 or 4 times a week (for a total of 40-60 minutes per week) over 6-8 weeks.

You should aim to complete modules at a regular time where possible and when you have some quiet time to yourself.

As with most things, it may take time and practice to make progress.

SilverCloud have several digital therapy programmes, tailor made to help you with your digital mental health journey.  The supported programmes available are:-

  • Space from Health Anxiety
  • Space from Social Anxiety
  • Space from OCD (new)
  • Space from Phobia (new)
  • Space from Panic (new)
  • Space from Chronic Pain
  • Space from Coronary Heart Disease
  • Space from Diabetes
  • Space from Lung Conditions
  • Space from Rheumatoid Arthritis
  • Space from Perinatal Wellbeing (new)
Self-Referral Programmes

Within NHSGGC, we benefit from having access to 2 self-referral programmes, this means you do not need to go via your own GP.

The 2 programmes are:

  • Sleepio – for sleep problems
  • Daylight – for anxiety

You can self refer to both of these programmes, please follow the instructions below.

Sleepio

Please click on the link http://sleepio.com/nhs 

Click on the Start Sleepio and complete the questionnaire then follow the instructions to set up your account.

Self-Referral – Daylight

Please click on the link http://www.trydaylight.com/nhs 

Mental Health teams across Greater Glasgow and Clyde

In the mental health services you may be invited to meet with people in a variety of different settings or teams. Services are organised to be able to provide varying levels of intensity of intervention depending on how severe or complex your condition may be.

Here are some of the teams you may be invited to attend, what do they do and which ones are in your area: 

Primary Care Mental Health Teams (PCMHT)

PCMHTs work with people who may be experiencing common mental health problems such as mild to moderate depression, anxiety or phobias. PCMHTs are usually staffed by mental health nurses, mental health practitioners and psychologists, and have strong links with GP surgeries. These teams usually provide psychological therapies, and work with people for up to a few months.

Access into a PCMHT can be through your GP or you could refer yourself.

East Dunbartonshire PCMHT

10 Saramago Street

G66 3BF

Tel: 0141 232 8203

East Renfrewshire (Bridges) PCMHT

Eastwood Health and Care Centre

G76 7HN

Tel: 0141 451 0590 (general enquiries only)

Glasgow North East PCMHT

81 Salamanca Street

G31 5ES 

Tel: 0141 211 8450 

Glasgow North West PCMHT

12 Sandy Road

G11 6HE

Tel: 0141 232 9270

Glasgow South (Wellbeing) PCMHT

26 Florence Street

G5 0YX 

Tel: 0141 232 2555

Inverclyde (PCL) PCMHT

Crown House

30 King Street

PA15 1NL

Tel: 01475 558 000

Renfrewshire (Doing Well) PCMHT

12 Seedhill Road

PA1 1JS

Tel: 0141 849 2208

West Dunbartonshire PCMHT

Main Street

G83 0UA

Tel: 01389 828203

Community Mental Health Teams (CMHT)

CMHTs (also sometimes named resource centres) work with individuals experiencing mental health problems such as bipolar disorder, depression, severe anxiety or psychosis. CMHTs are staffed by mental health nurses, occupational therapists, psychiatrists and psychologists. These teams provide a variety of interventions, care and treatments, and can work with you as required to meet your needs. 

Access into a CMHT comes by referral from your GP or Social Services.

East Renfrewshire Adult CMHT

Eastwood Health and Care Centre

Drumby Crescent

G76 7HN

Larkfield Centre (East Dunbartonshire)

10 Saramago Street

G66 3BF

Arran Resource Centre (Glasgow North East)

121 Orr Street 

G40 2QP 

Auchinlea House (Glasgow North East)

11 Auchinlea Road 

G34 9QA 

Springpark Resource Centre (Glasgow North East)

101 Denmark Street 

G22 5EU

Arndale Resource Centre (Glasgow North West)

80-90 Kinfauns Drive 

G15 7TS 

Riverside Resource Centre (Glasgow North West)

547 Dumbarton Road 

G11 6HE 

Shawpark Resource Centre (Glasgow North West)

Maryhill Health and Care Centre

51 Galbraid avenue

G20 8FB

Brand Street Resource Centre (Glasgow South)

Festival Business Centre 

G51 1DH 

Florence Street Resource Centre (Glasgow South)

26 Florence Street 

G5 0YX 

Rossdale Resource Centre (Glasgow South)

12 Haughburn Road

G53 6AB

Stewart Centre (Glasgow South)

5 Ardencraig Road 

G45 0EQ

Inverclyde Adult CMHT

Crown House

30 King Street

PA15 1NL

Paisley CMHT (Renfrewshire)

49 Neilston Road 

PA2 6LY 

West Renfrewshire CMHT (Renfrewshire)

12 Seedhill Road

PA1 1JS

Goldenhill Resource Centre (West Dunbartonshire)

199 Dumbarton Road 

G81 4XJ 

Riverview Resource Centre (West Dunbartonshire)

Dumbarton Joint Hospital 

G82 5JA 

Older Adult Mental Health Teams (OAMHT)

OAMHTs work with people who experience a range of mental health problems that are, by and large, associated with the later years in life such as dementia or depression that results from experiencing other problems such as loss (although in reality these problems can affect people throughout their lifespan). OAMHTs are largely staffed by mental health nurses, dementia care co-ordinators, psychiatrists, psychologists and occupational therapists.

Access to an OAMHT is by referral from your GP or a psychiatrist.

Woodlands Resource Centre (East Dunbartonshire)

15-17 Waterloo Close

G66

East Renfrewshire OAMHT

Eastwood Health and Care Centre

Drumby Crescent

G76 7HN

Belmont Centre (Glasgow North East)

300 Balgrayhill Road 

G21 3UR 

Parkview Resource Centre (Glasgow North East)

152 Wellshot Road 

G32 7AX

Shawpark Resource Centre (Glasgow North West)

Kelvindale Road

G20 8JU

Glenkirk Resource Centre (Glasgow North East)

129 Drumchapel Road

G15 6PX

Shawmill Resource Centre (Glasgow South)

Pollokshaws Clinic

G43 1RR

Elderpark Clinic (Glasgow South)

20 Arklet Road

G51 3XR

Inverclyde OAMHT

Crown House

30 King Street

PA15 1NL

Renfrewshire OAMHT

Renfrewshire Older Adults Team

12 Seedhill Road

PA1 1JS

Cairnmhor Resource Centre (West Dunbartonshire)

Cardross Road

G82 5JA

Goldenhill OAMHT (West Dunbartonshire)

199 Dumbarton Road 

G81 4XJ

Alcohol and Drugs Recovery Services

Alcohol and Drug Recovery Services work with people who are experiencing problems related to their alcohol and/or drug use. These specialist services aim to help people reduce the harm of their experiences and to control their alcohol and/or drug use, and they also understand the kind of difficulties that often go hand in hand with an alcohol or drug problem. They offer a range of health and social care services including practical support, advice and care and treatment. The services you will be offered will be tailored to your particular needs and goals and may include: information and harm reduction advice; detoxification programmes and medication to assist with alcohol or drug dependency; mental health assessment and intervention; physical health assessment; psychological therapies; recovery-focused services; and access, where appropriate, to residential services. Staff working in the Alcohol and Drug Recovery Services includes nurses, social care workers, doctors, psychologists and occupational therapists.

You can access Alcohol and Drug Recovery Services by referring yourself directly or by being referred by your GP.

East Dunbartonshire Alcohol & Drugs Service

Kirkintilloch Health and Care Centre

10 Saramago Street

Kirkintilloch, G66 3BQ

Tel: 0141 232 8211

East Renfrewshire Addiction Team

St Andrews House

113 Cross Arthurlie Street

Barrhead, G78 1EE

Tel: 0141 577 4685

Glasgow North East Drug & Alcohol Recovery Services

The Newlands Centre

871 Springfield Road

Parkhead, G31 4HZ

Tel: 0141 565 0200

Glasgow North East Drug & Alcohol Recovery Services

Westwood House

1250 Westerhouse Road

Easterhouse, G34 9EA

Tel: 0141 276 3420

Glasgow North West Drug & Alcohol Recovery Services

7 Closeburn Street

Possil, G22 5JZ

Tel: 0141 276 4580

Glasgow North West Drug & Alcohol Recovery Services

7-19 Hecla Square

Drumchapel, G15 8NH

Tel: 0141 276 4330

Glasgow North West Drug & Alcohol Recovery Services

Possilpark Health & Care Centre

99 Saracen Street

Possil, G22 5AP

Tel: 0141 800 0670

Glasgow South Drug & Alcohol Recovery Services

Twomax Building

187 Old Rutherglen road

Gorbals, G5 0RE

Tel: 0141 420 8100

Glasgow South Drug & Alcohol Recovery Services

Pavilion One, Rowan Business Park

5 Ardlaw Street

Govan, G51 3RR

Tel: 0141 276 8740

Glasgow South Drug & Alcohol Recovery Services

130 Langton Road

Greater Pollok, G53 5DP

Tel: 0141 276 3010

Glasgow South Drug & Alcohol Recovery Services

10 Ardencraig Place

Castlemilk, G45 9US

Tel: 0141 287 6188

Inverclyde Integrated Alcohol Service

Wellpark Centre

30 Regent Street

Greenock, PA15 4PB

Tel: 01475 715 353

Inverclyde Integrated Drug Service

Cathcart Centre

128 Cathcart Street

Greenock, PA15 1BQ

Tel: 01475 499 000

Renfrewshire Integrated Alcohol and Drug teams

Back Sneddon Centre

20 Back Sneddon Street

Paisley

PA3 2DJ

Tel: 0300 300 1380

West Dunbartonshire Community Addiction Team (Clydebank)

New address:

Goldenhill Resource Centre

199 Dumbarton Road

Clydebank

G81 4XJ

New telephone: 0141 941 4400 – option 3

West Dunbartonshire Community Addiction Team (Dumbarton)

Dumbarton joint Hospital

Cardross Road

Dumbarton

Tel: 01389 812 018

Specialist services

There are a range of services that provide care for specialised presentations, these include psychotherapy, forensic services, trauma services, child & adolescent mental health services, and eating disorders service. Most of these services require a specialist assessment before a referral can take place.

Inpatient services

For some people, admission to hospital will aid their recovery. In this case, hospital staff will work closely with you, your family and community services to ensure that your stay in hospital is as beneficial and as short as possible. The majority of people will not need hospital admission.

Some of the people you may meet in the mental health services

In the mental health services you may meet with a variety of people from a range of professions who all work together to provide the best quality of care to you or someone you care for or care about.

Here are some of the people you might meet, and what they do:

Mental Health Nurse

Mental health nurses are there to get to know you and understand your needs. Their role is to offer you advice and support. They will work closely with you, your carers and other members of the team to plan your care. Their training covers the whole range of mental health issues across all ages. They can help you to set goals and plan for the future, assist you to manage your medication or provide brief psychological interventions.

The mental health nurses in the community is often referred to as a Community Psychiatric Nurse or more commonly as a CPN.

Psychiatrist

A psychiatrist is a doctor who specialises in mental health. A consultant is the most senior psychiatrist. In order to assess your mental health, they will ask you about your background and previous treatment, as well as your current situation. They will discuss the results of your assessment and diagnosis with you. They will discuss with you what tests or treatments you might need, and can prescribe medication if required. They may also want to meet with you again to review the effects of any treatments.

Psychologist

Psychologists are trained to understand how people think, feel and behave. They have knowledge and experience of a range of psychological therapies. The role of the psychologist is to help you to improve your mental health, wellbeing and quality of life. If you are referred to a psychologist, they will talk with you about your feelings, thoughts and behaviour. They will help you to understand the problems you are experiencing, and work with you to identify ways you can deal with these problems. A psychologist does not prescribe medication.

Occupational therapist (OT)

An occupational therapist will help you to overcome physical and psychological barriers, enabling you to carry out daily activities and tasks that maintain health and wellbeing. This might include preparing meals, visiting the shops, or continuing with a favourite leisure activity. An OT can assist you with learning new skills to help you to get the most from life.

Social worker

A social worker will find out what your welfare needs are and tell you how they can help. They can give you and your family the information and support that you may need to deal with a range of issues such as housing, benefits, education, child care and respite care. They can also assist with assessing a variety of social, accommodation and financial needs.

Types of mental health interventions you may be offered

In the mental health services, you may be offered a range of interventions to meet your particular needs and circumstance.

Here are some of the interventions and treatment approaches you might be offered:

Behavioural Activation

A structured approach that encourages you to take part in activities you feel are positive rather than withdrawal and inactivity. It aims to increase how constructive you feel in your life and also how much pleasure you experience as a result of activity.. Behaviour is learned and behavioural activation therefore aims to change the way you feel by changing what you do.

Cognitive Behaviour Therapy (CBT)

CBT is a treatment that focuses on our emotions, thoughts and behaviours. How we think and behave has an effect on their emotions and vice versa and so changing ways of thinking and behaving will help you to change how you are feeling. Your therapist will work with you to identify and alter your negative thoughts, assumptions and beliefs so that you are able to have a more balanced perspective on yourself, others and your life. As a result your difficulties will be significantly improved.

Interpersonal Psychotherapy (IPT)

IPT is a therapy that works by discussing difficulties you are having in the light of key relationships in your life. It is especially effective for those suffering from depression where the trigger may be in the interpersonal world and can include transitions; significant losses and interpersonal conflict. The IPT therapist will help you discover key elements of your relationships that may benefit from some changes and in turn you will see an improvement in your mood and general well-being.

Mindfulness Based Cognitive Therapy (MBCT)

Mindfulness has been defined as paying attention in a particular way: on purpose, in the present moment, and non-judgmentally (in contrast to being absorbed in ruminating on the past or future). It helps us learn how to bring awareness to our thoughts, emotions, physical sensations and behaviours; encouraging us to recognise and respond to early signs of difficulties. It has been shown to be particularly helpful for those who have suffered from depression in the past. MBCT is often taught in a group course format.

Motivational Interviewing (MI)

Motivational Interviewing is a style of interaction based upon psychological principles that aim to help you to change particular behaviours that will help your health, such as stopping drinking or improving your way of managing how you deal with a chronic health problem e.g. asthma or diabetes. Your therapist will work with you to explore various motivational aspects of current and potential future behaviours and actions.

Psycho-education

These approaches involve helping you learn about your difficulties and some straightforward steps you can take to improve things for yourself. Psycho-education is delivered to an individual or in a group approach like a ‘training course’. It is also available as a self-help resource online. The courses and resources may provide all the help you need or may be the first part of a broader treatment programme.

BSL – Mental Health Teams

Mental Health – Primary Care Mental Health Team (PCMHT)

NHSGG&C BSL A-Z: Mental Health – Primary Care Mental Health Team (PCMHT)

PCMHTs work with people who may be experiencing common mental health problems such as moderate to severe depression, anxiety or phobias. PCMHTs are usually staffed by mental health nurses, mental health practitioners, and psychologists, and have strong links with GP surgeries. These teams usually provide psychological therapies, and work with people for up to a few months.

Access to a PCMHT can be through your GP or you could refer yourself.

Community Mental Health Team (CMHT)

NHSGG&C BSL A-Z: Mental Health – Community Mental Health Team (CMHT)

CMHTs work with individuals experiencing significant mental health problems such as bipolar disorder, depression, severe anxiety or psychosis. CMHTs are staffed by mental health nurses, occupational therapists, psychiatrists and psychologists. These teams provide a variety of interventions, care and treatments, and can work with you as required to meet your need.

Multi-Disciplinary Team

NHSGG&C BSL A-Z: Mental Health – Multi-Disciplinary Team (MDT)

A range of health and social care staff who work together in providing the necessary care and treatment. This can be either in the community or in hospital. It can include nurses, psychologists, doctors, occupational therapists, dieticians, physiotherapists and social workers

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

BSL – Mental Health Workers

Psychiatrist

NHSGG&C BSL A-Z: Mental Health – Psychiatrist

Consultant psychiatrists have the overall responsibility for diagnosing a mental health condition and prescribing treatment. Psychiatrists are qualified medical doctors who specialise in mental health conditions.

Social Worker

NHSGG&C BSL A-Z: Mental Health – Social Worker

A professional who can help to assist with practical aspects of life and may have had training in providing psychological assistance. Social workers work collaboratively with various organisations, such as local authorities and the NHS, who provide support.

Community Psychiatric Nurse (CPN)

NHSGG&C BSL A-Z: Mental Health – Community Psychiatric Nurse (CPN)

Registered nurses who are trained in mental health and can give long-term support to those living in the community.

Counsellor/Psychotherapist

NHSGG&C BSL A-Z: Mental Health – Counsellor/Psychotherapist

Counselors or Psychotherapists work with individuals, couples, families and groups to help them overcome a range of psychological and emotional issues. They use personal treatment plans and a variety of non-medical treatments to address the client’s thought processes, feelings and behavior, understand inner conflicts and find new ways to alleviate and deal with distress.

Occupational Therapist

NHSGG&C BSL A-Z: Mental Health – Occupational Therapist

Occupational Therapists help people of all ages who have physical, psychological or social problems. This could be help with shopping, brushing their teeth, or helping to assist with a person’s child care, professional development or attending social activities

Keyworker

NHSGG&C BSL A-Z: Mental Health – Keyworker

A ward nurse who is responsible for implementing the care plan and often develops reports regarding your progress.

General Practitioner (GP)

NHSGG&C BSL A-Z: Mental Health – General Practitioner

GPs are family doctors who provide general health services to a local community. They are usually based in a GP surgery or practice and are often the first place people go with a health concern.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

BSL – Mental Health Interventions

Art Therapy

NHSGG&C BSL A-Z: Mental Health – Art Therapy

A form of psychotherapy that uses art media as its primary mode of communication.

Assessment

NHSGG&C BSL A-Z: Mental Health – Assessment

When someone is unwell, health care professionals meet with the person to talk to them and find out more about their symptoms so they can make a diagnosis and plan treatments. This is called an assessment. Family members should be involved in assessments, unless the person who is unwell says he or she does not want that.

Care Plan

NHSGG&C BSL A-Z: Mental Health – Care Plan

Mental health professionals draw up a care plan with someone when they first start offering them support, after they have assessed what someone’s needs are and what is the best package of help they can offer. People should be given a copy of their care plan and it should be reviewed regularly. Service users, and their families and carers, can be involved in the discussion of what the right care plan is.

Care Programme Approach (CPA)

NHSGG&C BSL A-Z: Mental Health – Care Programme Approach (CPA)

A way of co-ordinating the care and treatment that a person with significant mental health problems receives from various health and social care services. This is used in specific circumstances for a small number of individuals with complex needs when there are several agencies involved in their care.  

Cognitive Behavioural Therapy (CBT)

NHSGG&C BSL A-Z: Mental Health – Cognitive Behavioural Therapy (CBT)

Is a type of psychological or talking therapy. It can be a treatment for different mental health problems. It is usually structured and time-limited. It aims to help you understand how your problems began and what keeps them going.  CBT works by helping you to link the way that you think (your thoughts, beliefs and assumptions), with how you feel (your emotions) and what you do (your behaviour). CBT has been shown to help with many different types of problems. These include: anxiety, depression, panic, phobias, stress, bulimia, obsessive compulsive disorder, post-traumatic stress disorder, bipolar disorder and psychosis. CBT may also help if you have difficulties with anger, a low opinion of yourself or physical health problems, like pain or fatigue.

Counselling

NHSGG&C BSL A-Z: Mental Health – Counselling

Counselling is a type of talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues.

Group Therapy

NHSGG&C BSL A-Z: Mental Health – Group Therapy

Group therapy is a form of talking therapy where a group of individuals meet regularly with a therapist to help each other to discuss their individual struggles and ways to tackle them.

 Inpatient

NHSGG&C BSL A-Z: Mental Health – Inpatient

Most people with mental health problems receive the care and treatment they need while living in the community. But sometimes when a person is very unwell or is potentially at risk to themselves or to others, they may need treatment in hospital for a period of time.

Wellness or Recovery Plan

NHSGG&C BSL A-Z: Mental Health – Wellness or Recovery Plan

A mental health recovery plan is a way to be actively involved in recovering from mental health problems and take control of your mental health, so you can work toward achieving treatment and recovery goals. It helps you look at ways of staying well and make best use of your supports.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.