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We encourage and support people to stay connected to those who matter most in their lives while they are in hospital. Person Centred Visiting is in place across NHSGGC.
You can find further information and guidance on the following:
We encourage and support people to stay connected to those who matter most in their lives while they are in hospital.
This page provides details of current visiting arrangements in place, and guidance and safety measures everyone needs to follow.
Person Centred Visiting is in place across NHSGGC.
Person Centred Visiting means we will work together with patients, family members and staff so that care is in line with the following core principles:
- Welcoming – We welcome and encourage the involvement of the people who matter to patients.
- Patient Led – We are guided by patients: when the people who matter will visit, how they would like them involved in their care, and note when they want to rest.
- Partnership – We work in partnership with the people who matter to patients.
- Flexibility – We have no set visiting times.
- Respect – We respect people’s individual needs and act on an individual basis to ensure the safety, privacy and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.
Person Centred Visiting Frequently Asked Questions
When can I visit?
Please speak to the person you are visiting, and the ward, about when would be good for you to visit.
Eating is a social occasion – family, friends and carers are welcome to visit at mealtimes to offer encouragement.
How many people can visit?
In most circumstances we ask that there are no more than 2 visitors at a time (these visitors can change). This is to help make the environment as restful as possible, and to minimise the risk of infection. There may be times when it would be appropriate for more than two people to visit at a time, the nurse in charge will be happy to discuss this with you.
Children are welcome; they do need to be supervised at all times.
Can I phone the ward to find out how a relative or friend is doing?
Yes. If possible, it helps enormously if one family member is identified to be the key hospital contact and then takes responsibility to share information with other family and friends as appropriate.
Please note there is a limit to what information we can give over the phone, and who we can give this information to.
What safety measures do I need to follow?
- Please use the hand gel provided when coming into and leaving the ward.
- Please do not visit if you are unwell. For example, if you have cold or flu, vomiting or diarrhoea, or an upset stomach.
- Please use the toilets for the public (not for patients or staff) where you can.
- Visiting may take place at a bedside or communal area. In all instances chairs provided for visiting should be used. If visiting at a bedside, you should avoid sitting on the bed, as this can spread infection.
- If you relative/friend is being isolated or if the ward is temporarily closed, please follow the advice provided by staff as there may be additional safety measures to follow.
What visiting arrangements are in place in outpatient areas or emergency departments?
Person Centred Visiting is in place across NHSGGC, including outpatient areas and emergency departments.
Please see the rest of this page for information about Person Centred Visiting.
My family member or friend is particularly vulnerable to the risk of infection; what visiting arrangements are in place for them?
Patients where there is a particularly high risk of infection will continue to have visiting arrangements discussed as part of their individual risk assessments. Ward and department staff will be happy to discuss these with you.
My family member or friend has an infection; can I visit them?
If your relative/friend is being isolated, please follow the advice provided by staff, as there may be additional safety measures to follow.
A ward is closed due to an outbreak of an infection; what visiting arrangements are in place there?
If the ward is temporarily closed, please follow the advice provided by staff, as there may be additional safety measures to follow.
Can I visit during mealtimes?
Please speak to the person you are visiting, and the ward, about when would be good for you to visit.
Eating is a social occasion – family, friends and carers are welcome to visit at mealtimes to offer encouragement.
Are children welcome?
In most circumstances we ask that there are no more than 2 visitors at a time (these visitors can change). This is to help make the environment as restful as possible, and to minimise the risk of infection. There may be times when it would be appropriate for more than two people to visit at a time, the nurse in charge will be happy to discuss this with you.
Children are welcome; they do need to be supervised at all times.
If I am not able to visit, are there other ways that I can stay in touch?
We are offering ‘virtual visiting’ (video calls) for all patients. All wards have iPads specially set up to make video calls. This lets you see and talk to the people who matter to you. If you have your own mobile phone, tablet or laptop we can also help you to do this using your equipment if you are not able to do this yourself.
Further Information
Visiting information in other languages
This service will update as changes and closures take place. You must check back here if you need to use a service again.
Please enter your postcode, select the age of the patient and type of service, then click GO to find your A&E or Minor Injury Service. You may need to zoom in our out on the map.
- Find out more about what a dedicated Minor Injuries Unit can treat you for by clicking here. You are likely to get the fastest treatment for these injuries here. You will not have to wait for people with serious injuries and conditions to be treated first.
- If you think it is an emergency, phone 999.
- If you have a minor illness such as a cough or high temperature, then your GP or pharmacist can help.
Call NHS24 on 111 when they are closed. - To find the right service and the quickest treatment for your needs go to Right Care Right Place.
Following a review by the local Incident Management Team at the QEUH, and further review by a group of senior medical, nursing and infection prevention and control staff, older peoples’ wards in Gartnavel General Hospital will move to one named visitor per patient on Monday 29 November.
Patients who do not have COVID-19 will be able to choose one named visitor.
The revision to hospital visiting arrangements applies to all older peoples’ wards in Gartnavel General Hospital (namely 2A, 4C, 8A and 8C).
Visiting arrangements in the rest of Gartnavel General Hospital will continue to be as follows:
- Wards of other specialties (for example, medical, surgical, or regional) will retain a person centred approach to visiting.
- COVID Hubs will continue to be utilised to cohort and safely care for patients and will continue to be restricted to ‘essential visits only’.
View our One Named Visitor FAQs.
Please speak to ward staff to find out more about the current visiting arrangements in that ward, and to arrange a visit if possible.
Visit the list of ward telephone numbers within Gartnavel General Hospital.
Following a review by the local Incident Management Team at the QEUH, and further review by a group of senior medical, nursing and infection prevention and control staff, the Langlands Unit moved to one named visitor per patient on Monday 29 November.
Patients who do not have COVID-19 will be able to choose one named visitor.
The revision to hospital visiting arrangements applies to all wards in the Langlands Unit, with the exceptions of:
- Ward 53, which will retain a person centred approach to visiting.
- The COVID Hubs, which will continue to be utilised to cohort and safely care for patients and will continue to be restricted to ‘essential visits only’.
Further guidance on visiting wards which are ‘one named visitor’ is available here.
Please speak to ward staff to find out more about the current visiting arrangements in that ward, and to arrange a visit if possible. Ward telephone numbers are available here.
Who can visit?
Only one family member or friend, chosen by the patient or their guardian, carer or power of attorney can visit at present.
Visiting arrangements will be organised as flexibly as possible to ensure the safety of patients, family and staff.
There may be situations where staff may have to ask you to step outside the ward temporarily or to leave the ward during your visit. We will always explain when this is necessary. Your support and understanding when this is necessary is appreciated to ensure everyone’s safety and privacy.
Can the person chosen to visit be changed?
The person providing support can be changed if required. Examples of when this may happen include:
- if a person in hospital needs support from a different person for a variety of reasons, or
- if the person who has been providing support becomes unwell, needs a rest or is unable to visit for some other reason.
However, changing the named person multiple times in a day or perhaps daily would not be expected in normal circumstances.
How do I arrange a visit?
If you are chosen to visit, please contact the ward to arrange a visit in advance. It is important that you do not come to the ward without an appointment – we may need to ask you to leave and come back at another time.
Telephone numbers for wards and departments are listed on each hospital page, or alternatively contact the hospital switchboard.
Why is it important to contact the ward in advance to make an appointment to visit?
It is important that we continue to limit the number of people present in the ward at any one time. To help manage this there are maximum numbers of people permitted in a room at any one time to ensure we can all follow physical distancing rules.
Can other people visit with me?
We understand in some cases, the family member chosen to visit may need to be accompanied by another person, for example a child visiting a parent or sibling, or a frail elderly person who cannot attend the hospital independently. The presence of this additional person will be facilitated – ward staff will explain how this will be supported.
Why might I not be able to visit?
COVID-19 is still with us and can be transmitted easily. To reduce risks careful attention to infection prevention and control measures around family support still need to be maintained.
There are many vulnerable patients in our hospital wards and in particular, some types of illness and types of treatments where we need to proceed with extreme caution, ensure a risk assessment is undertaken appropriately, and reassessed as and when circumstances change.
If a visit is not possible, we will provide you with an explanation why this is necessary. We will keep this under review where possible and will reassess as circumstances change.
If visiting is further restricted, are there situations when a visit is possible?
If there is a need to further restrict visiting to a particular ward or area for example due to an outbreak of COVID-19 or rapidly increasing community transmission, essential visits will continue. Further information about essential visits is available on the NHSGGC website.
What if I or another family and friends cannot visit?
If you cannot visit in person, please use technology such as social media and phone calls to stay in touch. If the person you want to speak to does not have access to their own phone or tablet, please access our Person Centred Virtual Visiting service.
All wards have iPads specially set up to enable ‘virtual visits’ (video call) allowing patients to see and talk to the people who matter to them using FaceTime, Skype or Zoom.
What do I need to do before I visit?
To help keep everyone safe, we strongly recommend that all visitors undertake voluntary lateral flow testing prior to visiting. It is then recommended you undertake the test twice per week for as long as you are the named visitor.
This is optional – if you do not wish to have a test or are not able to test this will not be an obstacle to a visit.
Information on how to order Lateral Flow Tests is on the Scottish Government’s website.
What will happen when I arrive at the ward?
On your arrival at the ward and every time you visit the ward, staff will check that you are well and ask you some questions about your health to make sure it is safe for you to visit. They will ask you the following questions:
- Are you feeling unwell?
- Do you have new/continuous cough?
- Have you had any sickness or diarrhoea within the last 48 hours?
- Have you noticed a change in your temperature?
- Have you noticed a change in your normal sense of taste or smell?
- Are you self-isolating because you have been in contact with anyone suspected as having, or has tested positive for COVID-19?
You will not be allowed to visit if you do not pass this safety check.
It is essential you do not visit if you have a persistent cough, loss of taste or smell, flu like symptoms or fever.
It’s also important that you do not visit if you have symptoms of other respiratory infections, including: a runny nose, congestion in your nose or lungs, a sore throat, headache, cough, repeated sneezing, breathlessness, wheezing or chest tightness, muscle aches, tiredness, or shortness of breath.
What must I do when I visit?
It is important for your safety and for the safety of patients and staff that you do the following:
- Face covering/mask must be worn at all times, unless there is a reason why you cannot.
- Avoid communal gatherings in public areas of the hospital. Take the stairs if possible to avoid congregating in lift lobbies. Your movement around other areas of the hospital must be limited as much as is reasonably possible
- Clean your hands using the hand sanitiser before and after you leave the ward or department and when you touch anything.
- Two metres distance should be maintained from others.
- Self-isolate – You MUST NOT attend if you are unwell, if you are a household contact or have otherwise been informed that you are a close contact of a confirmed case of COVID-19 and have been advised to self-isolate or have to self-isolate for another reason.
Respiratory hygiene also remains important, covering the nose and mouth with a disposable tissue when sneezing, coughing, wiping or blowing the nose. These should be disposed of immediately in the bin and hand washing performed immediately afterwards.
Will I need to use any personal protective equipment (PPE) during the visit?
There might be situations where staff will need to ask you to use PPE – such as a face mask, apron, gloves etc. If this is required, the staff will help you to put this on correctly and to dispose of it before you leave.
If you are a family member or carer for the person, you are visiting and helping to support aspects of their care such as supporting nutritional intake at meal times, or other personal care you will be provided with necessary PPE to undertake this activity.
Will I be able to touch my relative or friend during the visit?
You are able to touch your relative or friend (for example, hold their hand, hug or kiss them) – however, please remember that keeping a 2 metre distance wherever possible will reduce the chances of COVID-19 or other respiratory viruses spreading to you, your relative or friend, other patients, and staff.
Can I go out of the ward for a walk with my relative or friend if able?
Please check with the ward staff first. It may be possible to go a walk to the main communal areas of the hospital or hospital grounds as long as social distancing measures and the wearing of a face covering is adhered to.
Will I be able to use the facilities in the hospital?
Retail outlets and hospital dining facilities are open on all our hospital sites. If using any of these facilities, you must make sure you take all the necessary safety measures required – wear you face mask, maintain a 2 metre social distance, provide your contact details for Trace and Protect, apply hand sanitiser on entry and when leaving the facility etc.
Where possible you should use the toilet facilities provided for members of the public. It is preferred that you do not use patient and staff toilets, unless there is no other option available.
What are the visiting arrangements in the rest of NHSGGC?
The majority of wards across NHSGGC have a person centred approach to visiting, meaning that patients are able to have:
- Support in hospital from the people who matter to them. This no longer needs to be limited to the same two people visiting, however we may sometimes need to limit the numbers of family members who can visit at any one time, so physical distancing rules can be followed.
- Conversations with staff and family on admission and throughout the hospital stay to discuss who they would like to visit and when.
- Family support at times when patients wish the presence, help and support of the people who matter to them. For example at mealtimes, rehabilitation sessions, discharge planning and during multidisciplinary team conversations.
Due to changes in COVID-19 community prevalence and hospital admissions, there may sometimes be variation to this approach. Updates and changes will be published on this page and also on our Hospital visiting pages as the occur.
The new National Redirection Policy ensures patients receive care in the most appropriate setting, while helping to improve waiting times in our Emergency Departments (A&E) and reducing pressures on staff.
If your health problem could be better managed, in a different way, you will be advised to consider another pathway, which allows you to receive expert care in a timely manner. By being ensuring everyone receives the Right Care in the Right Place, we can continue to care for higher priority patients in our Emergency Departments.
You can get health and medical advice from:
- Call NHS inform on 0800 22 44 88
- Call NHS 24 on 111
- Any pharmacist
- Your GP surgery (you can ask to speak to a nurse or doctor)
- Minor injuries unit.
Our Emergency Departments (A&E) are particularly busy at the moment, with staff continuing to work against the added pressures of COVID-19, please remember Emergency Departments (A&E) are for the treatment of life-threatening and urgent conditions only.
Thank you for your understanding and cooperation.
Useful links
- Alcohol and Drug Recovery Services in NHSGGC
- Dentists in Greater Glasgow and Clyde
- GP Services
- Mental Health – help and support in NHSGGC
- Minor Injury Units
- Pharmacists across NHSGGC
- Physiotherapy
- Scottish Government new national guidance – Urgent and unscheduled care – emergency department signposting/redirection: guidance
- Self Care and NHS Inform
- Sexual Health Services (Sandyford)
Flu and COVID Vaccination
Flu and COVID-19 vaccines will be offered to those eligible between September and December. It’s strongly recommended you get vaccinated if you’re offered this winter. If you’re eligible, you’ll receive a letter, SMS or email with appointment details or information about how to book one. You may receive information about your appointment at a different time than previous years.
For more information about the flu vaccine and who is eligible visit at NHS Inform.
Overview
In the coming weeks, we expect to offer a Flu and COVID vaccination (where eligible) to over 700,000 people across Greater Glasgow and Clyde, ranging from school aged children (flu only) to people living in care homes for the elderly. COVID Boosters will be offered to eligible populations at the same time as Flu where possible.
The way you get your Flu and COVID vaccination will have changed over recent years. No Flu or Covid Vaccinations are delivered in General Practice. Vaccinations are given in a range of different settings:
Drop In Clinics
Drop in Vaccination Clinics
Winter vaccines Drop-in clinics
We’re encouraging those eligible to take up the offer of their flu and/or COVID-19 vaccines as soon as possible. Both viruses can be serious and evidence shows that COVID-19 vaccine protection fades and the flu virus changes over time. Don’t let your protection fade. Getting vaccinated is the most effective way to protect yourself against serious illness.
If you’re eligible for vaccination and haven’t yet received one, or both, please come along to one of the drop-in clinics below to ensure you’re protected ahead of the festive season:
To be confirmed
Mobile Vaccination Service
The Scottish Ambulance Mobile Vaccination vehicle is a drop in service. This means that there may be busy times and you may have to wait. The mobile clinic can only accommodate 4 vaccinators and a limited supply of vaccine. Please be patient. You may wish to book an appointment at one of our Vaccination Centres instead.
You can do this by going to the online booking portal or calling the National Contact Centre on 0800 030 8013.
The mobile vaccination service will offer the following vaccinations:
To be confirmed
Children and Young People
The vaccine will be offered to all school-aged pupils, all children aged 2-5 not yet in school and children aged 6 months to 2 years old with a condition that puts them at increased risk of flu. Home-educated young people and young people not attending mainstream education are also eligible.
The flu vaccine is offered as a painless nasal spray to almost all children. It cannot give the child flu but starts to provide protection against flu within 10-14 days. The nasal spray offers the best possible protection for children and young people and can also stop flu spreading to family, friends and others, especially those most at risk of becoming seriously ill with flu. Children aged 2 to 5 are being offered vaccination from the start of the programme to ensure they receive the earliest protection and prevent the virus spreading.
Those eligible for the childhood and school flu vaccination programme include:
- children aged 6 months to 2 years at higher risk of flu
- children aged 2 to 5 years (on 1 September 2024 and not yet at school)
- all primary school children in Scotland (primary 1 to primary 7)
- all secondary school pupils (S1 to S6)
Children under 16 with certain conditions are eligible for a COVID-19 vaccine this winter.
Older People
If you are aged 65 years or over you will receive an invite and appointment for your Flu and Covid Booster Vaccination. Please do not contact your GP as GP’s are no longer involved in vaccination. Should you need to change your appointment/location please follow the details in the letter on how to do that.
The flu vaccine is offered to adults who are most at risk of getting seriously ill from flu.
Older adults and people with certain health conditions are more at risk of flu-related complications and need extra protection, even if their health condition is mild or well managed.
Possible side effects of the flu vaccines
Like all medicines, the flu vaccine can cause side effects. This is normal but not everyone gets them. It shows the vaccine is teaching your body’s immune system how to protect itself from the disease.
These potential side effects are much less serious than flu or complications associated with flu.
Side effects are usually mild and may include:
- tenderness, swelling and/or redness at the site of the injection
- headache
- muscle aches
- fever (temperature 38°C or above)
You may also feel generally unwell. These possible side effects usually go away within a few days.
You can rest and take the normal dose of paracetamol (follow the advice in the packaging) to help make yourself feel better.
Are there any reasons you should not get the vaccine?
Most adults can have the flu vaccine. But you should seek advice from your health professional if you’ve had a serious allergic reaction to a flu vaccine in the past or to any of the vaccine ingredients.
You may be at risk of an allergic reaction to the flu vaccine if you have an egg allergy. This is because some flu vaccines are made using eggs. It’s important that you tell the person giving you your vaccine if you have an egg allergy or if you’ve ever had a serious allergic reaction to a flu vaccine.
Flu only vaccination administration for adults
Influenza (flu) is an infectious virus and can be serious. Symptoms may include a fever, a cough, a headache and tiredness. The virus spreads through the air when people cough or sneeze, or when they touch surfaces where the virus has landed then touch their eyes, nose or mouth. You can catch flu all year round, but it’s especially common in winter.
Who will be offered the flu vaccine
The flu vaccine is offered to adults who are most at risk of getting seriously ill from flu.
Older adults and people with certain health conditions are more at risk of flu-related complications and need extra protection, even if their health condition is mild or well managed.
You’ll be offered the flu vaccine this year if you’re:
- aged 65 and over
- aged 18 to 64 with an eligible health condition
- pregnant
- living in a long-stay residential care home or other long-stay care facility
- living with someone who has a weakened immune system
- an unpaid or young carer
- a frontline health or social care worker
- a non-frontline NHS worker
- a poultry worker
- an asylum seeker living in a home office hotel or B&B accommodation
- experiencing homelessness or substance misuse
- living in a Scottish prison
To find out if you are eligible for flu vaccination, please visit the Flu vaccine | NHS inform
Our aim is to ensure those in the at risk cohorts defined by the Joint Committee on Vaccination and Immunisation (JCVI) Guidance have had an invite and the opportunity to receive both their Flu and COVID Vaccinations prior to Christmas 2024.
Vaccination is required every year because flu viruses are constantly changing and immunity may wane. The vaccines offered this year will give you the best possible protection against the viruses likely to be circulating this winter.
JCVI flu advice – JCVI Statement on Influenza Vaccines 2024-25
Why should I get the flu vaccine?
Flu can be serious for some people. This year’s vaccine gives you the best possible protection against the flu viruses likely to be circulating this season.
The vaccine helps protect you from getting the flu. If you do get flu and have been vaccinated, the symptoms are likely to be milder and not last as long. This will reduce your risk of needing to go to hospital with serious flu illness.
It also helps to reduce the spread of flu and may protect those around you from getting ill.
The flu vaccine has been used in Scotland’s flu vaccination programme since 2000, with millions of doses given.
How does the flu vaccine work?
Flu vaccines help protect against the main types of flu viruses.
You have to get vaccinated every year because flu viruses are constantly changing. A different vaccine is made every year to ensure the best protection against the latest types of flu.
It works by teaching your body’s immune system how to protect itself from flu. Once you get the vaccine, it takes around 10 days for the vaccine to work. The flu vaccine itself cannot give you flu.
How do I reschedule my appointment?
Please reschedule via Booking Portal Login – Customer Service (nhs.scot) or call 0800 030 8013 during the hours of Monday to Friday 9.00am to 6.00pm or Saturday 9.00am to 1.00pm
Flu and COVID-19 vaccination for adults
Flu and coronavirus vaccines will be offered to those eligible from mid-September onwards. It’s strongly recommended you get vaccinated if you’re eligible this winter. Invitations for people who are eligible will start being sent from late August. You may receive your invitation at a different time than previous years. You should attend the appointment you’ve been given, or make or rearrange your appointment as soon as possible.
The postal invites will arrive in white envelopes with clear NHS Scotland branding. People with a digital preference will receive their vaccine appointment or prompt by text and/or email.
Please do not try to make an appointment until you’ve been invited by NHS Scotland.
For winter 2024, both COVID-19 and flu vaccination will be offered to the following groups in Scotland:
- Residents in care homes for older adults
- All adults aged 65 years and over
- Individuals aged 6 months and over who are in a
clinical at risk group (as defined in tables 3 and 4 in the
COVID-19 chapter of the Green Book), including
pregnant women - Frontline Health and Social Care Workers
- Staff in care homes for older adults
Our aim is to ensure those in the at risk cohorts defined by the Joint Committee on Vaccination and Immunisation (JCVI) Guidance have had an invite and the opportunity to receive both their Flu and COVID Vaccinations prior to Christmas 2024. COVID 19 is still around so make sure you protect yourself against Flu and COVID this winter and when invited attend to receive your vaccination.
To find out if you are eligible for flu vaccination, please visit the Flu vaccine | NHS inform
To find out if you are eligible for COVID Vaccination please visit NHS Inform.
How do I reschedule my appointment?
Please reschedule via Booking Portal or call 0800 030 8013 during the hours of Monday to Friday 9.00am to 6.00pm or Saturday 9.00am to 1.00pm
NHSGGC Staff Only
- Health social care and social work staff who work directly with patients and provide support services are eligible for the flu and COVID-19 vaccines this year.
- Non-frontline NHS staff are also eligible for the flu vaccine. It is recommended staff take up the offer of vaccination this year to protect themselves and those in their care.
- Vaccination of staff groups will protect health services from staff absences during the winter months.
To find out if you are eligible for flu vaccination, please visit the Flu vaccine | NHS inform
To find out if you are eligible for COVID Vaccination please visit NHS Inform.
Flu Vaccinations for NHSGGC and HSCP staff will be available at drop-in clinics at NHSGGC hospital sites between Mon 23rd and Mon 30th Sep 2024. Please ensure to bring your staff ID badge along.
There is understanding that, when suitable, NHSGGC staff can go during work hours to receive the vaccine. Please talk to your team lead to ensure you can be released at a time that suits. If you cannot make a drop-in date, community clinics will also be available in the coming weeks.
Important: These clinics are for staff only. GGC residents who are not staff and are eligible for the vaccine will be contacted directly to make a clinic appointment.
NHSGGC Staff and HSCP Staff Drop-in Clinic
Please note, All drop-ins run from 8.30am to 8pm.
Monday 23rd September 2024
- Inverclyde Royal Hospital, Argyll Unit in Larkfield
- Vale of Leven Hospital, Meeting Room 2 and 5
Tuesday 24th September 2024
- Glasgow Royal Infirmary, Clinical Skills Room 1
- Leverndale, Canteen Area
Wednesday 25th September 2024
- Gartnavel General Hospital, Seminar Room
- Stobhill, Open Vending Area
Thursday 26th September 2024
- Royal Alexandra Hospital, Lecture Theatre
- New Victoria, Coffee Lounge Area
Friday 27th September 2024
- Queen Elizabeth University Hospital, Neuroscience Atrium
Monday 30th September 2024
- Queen Elizabeth University Hospital, Neuroscience Atrium
Mobile Vaccination Service – Staff Only
Monday 23rd September – 09:00am – 16:00pm – Queen Elizabeth University Hospital (layby opposite pond), 1345 Govan Rd, Glasgow G51 4TF
Tuesday 24th September – 09:00am – 16:00pm – Gartnavel General Hospital (the staff car park is opposite to the pond), 1053 Great Western Road, G12 0YN
Wednesday 25th September – 09:00am – 16:00pm – Glasgow Royal Infirmary (Cuthbertson Car park off Wishart Street), 84 Castle Street, G4 0SF
Thursday 26th September – 09:00am – 16:00pm – Inverclyde Royal Hospital (Staff car park), Larkfield Road, PA16 0XN
Friday 27th September – 09:00am – 16:00pm – Royal Alexandra Hospital (at the back of the hospital next to the Estates and Facilities building block 22), Corsebar Drive, PA2 9PN
How do I reschedule my appointment?
Please reschedule via Booking Portal Login – Customer Service (nhs.scot) or call 0800 030 8013 during the hours of Monday to Friday 9.00am to 6.00pm or Saturday 9.00am to 1.00pm
What do I do if I have had recently tested positive for COVID?
There is no need to wait to be vaccinated if you have recently had Covid unless you have a fever or are unwell. You can rearrange your appointment if you feel unwell.
To find out if you are eligible for flu vaccination, please visit the Flu vaccine | NHS inform
To find out if you are eligible for COVID Vaccination please visit NHS Inform.
Information can be found in English about the Autumn/Winter Programme. This is available in a number of formats including easy read, large print, audio, winter vaccinations during pregnancy.
How do I reschedule my appointment?
Please reschedule via Booking Portal or call 0800 030 8013 during the hours of Monday to Friday 9.00am to 6.00pm or Saturday 9.00am to 1.00pm
Your Appointment
About your Autumn/Winter Vaccination Appointment
- Where eligible Flu and COVID Vaccination will be given at the same appointment..
- Appointments will be available right the way through to December, ensuring all those eligible are protected before flu and COVID-19 viruses are most likely to be circulating.
- Most adults who are eligible for one or both vaccines will have already been contacted by NHS Scotland. Depending on communication preferences, this will have been by letter, email or text. Please attend the appointment you’ve been given, or make or rearrange your appointment as soon as possible.
- More information is available on Winter vaccines | NHS inform including a self-help guide that helps citizens to find out about the vaccines you may be eligible for, and how you’ll be offered them.
Attending your appointment
Attending your appointment
There is no requirement to wear a mask when attending our vaccination clinics. If you have a weakened immune system and prefer to wear a mask you can choose to do this.
How do I reschedule my appointment?
Please reschedule via Booking Portal or call 0800 030 8013 during the hours of Monday to Friday 9.00am to 6.00pm or Saturday 9.00am to 1.00pm
I am eligible for both a flu and COVID-19 vaccine this winter and have received either of these separately at an earlier appointment, my upcoming appointment (to receive the other vaccine) is showing as being cancelled?
If you’re eligible for both a flu and COVID-19 vaccine this winter and have received either of these separately at an earlier appointment, your upcoming appointment (to receive the other vaccine) may unfortunately show as being cancelled on the booking portal.
This is because the system has recognised you as being fully vaccinated this winter after your first appointment. We are working to resolve this issue, but in the meantime, if you are still able to, please attend the original appointment date and time you were given, or alternatively you can call the Vaccination Helpline on 0800 030 8013 to rearrange.
How do I reschedule my appointment?
You can rearrange your appointment if the time or day you’ve been given doesn’t suit you.
There may be evening and weekend vaccination clinics available too. If it’s more convenient, you can book or reschedule your appointment to a vaccination clinic closer to where you work or somewhere you visit regularly. This can be anywhere in Scotland.
If you are unable to attend or cannot get to this location, you can change your appointment online at:
Or you can call the helpline number to rearrange your appointment Monday to Friday 9.00am to 6.00pm on 0800 030 8013 or Saturday 9.00am to 1.00pm
Please note this number is for rescheduling appointments only.
Can I choose what vaccine I receive?
The Vaccines we give are those recommended by the Joint Committee on Vaccination and Immunisation (JCVI). You are unable to choose the vaccine you receive.
What can I expect after my vaccine?
Autumn/Winter Vaccinations for NHSGGC Staff
Health social care and social work staff who work directly with patients and provide support services are eligible for the flu and COVID-19 vaccines this year.
Non-frontline NHS staff are also eligible for the flu vaccine.
It is recommended staff take up the offer of vaccination this year to protect themselves and those in their care.
Vaccination of staff groups will protect health services from staff absences during the winter months.
To book an appointment please visit the Booking Portal or call 0800 030 8013. Our clinics operate 8-8 and in some locations 7 days per week.
If you work in a patient facing environment then we will set up dedicated clinics for staff to attend for Flu and Covid Booster and we have dedicated staff clinics during the first two weeks of October 2023. You can book an appointment at any clinic that is most convenient either close to your workplace or close to your home.
To book an appointment please visit the Booking Portal or call 0800 030 8013. Our clinics operate 8-8 and in some locations 7 days per week.
Where will I be required to attend for my appointment?
East Dunbartonshire
| Clinic | Facilities | Location/Transport |
| Milngavie Town Hall: 71 Station Rd, Milngavie, Glasgow G62 8BZ | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Milngavie Town Hall – Google Maps Bus – First Bus Train – ScotRail |
| Kirkintiloch Town Hall, Kirkintilloch, G66 1HN | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Kirkintilloch Town Hall Bus – First Bus Train – ScotRail |
Renfrewshire
| Clinic | Facilities | Location/Transport |
| Renfrew Parish Church Hall, 14 Renfield Street, Renfrew PA4 8RG | Parking Wheelchair Access Hearing Loop Toilet Facilities Interpreter Services | Renfrew Parish Church Hall Bus – First Bus Train – ScotRail |
| Johnstone Town Hall: 25 Church St, Johnstone, PA5 8EG | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Johnstone Town Hall – Google Maps Bus – First Bus Train – ScotRail |
| Piazza Shopping Centre Unit-28/29, Central Way, Paisley PA1 1ELB | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Piazza Shopping Centre Bus – First Bus Train – ScotRail |
East Renfrewshire
| Clinic | Facilities | Location/Transport |
| Eastwood Health Centre, Drumby Cres, Clarkston, Glasgow G76 7HN | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Eastwood Health Centre Bus – First Bus Train – ScotRail |
| Barrhead Health & Social Care Centre, 213 Main St, Barrhead, Glasgow G78 1SA | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Barrhead Health & Care Centre – Google Maps Bus – First Bus Train – ScotRail |
Glasgow City
| Clinic | Facilities | Location/Transport |
| Stobhill Hospital Seminar Room 6, 133 Balornock Road, Glasgow G21 3UW | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Stobhill Hospital Bus – First Bus Train – ScotRail |
| Institute of Neurological Sciences, Queen Elizabeth 1345 Govan Road, Glasgow G51 4TF | Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Institute of Neurological Sciences Bus – First Bus Train – ScotRail |
| New Victoria Hospital, Ground Floor, 55 Grange Road, Glasgow G42 9LL | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | New Victoria Hospital Bus – First Bus Train – ScotRail |
| Priesthill Community Hall, 100 Priesthill Road, Glasgow G53 6QL | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Priesthill Community Hall Bus – First Bus Train – ScotRail |
| St Marks Church, 281 Kinfauns Drive, Drumchapel, Glasgow G15 7BD | Hearing Loop Toilet Facilities Baby Changing Interpreter Services | St Mark’s Church – Google Maps Bus – First Bus Train – ScotRail |
| Greater Easterhouse Supporting Hands, 1 Redcastle Sq, Glasgow G33 5EG | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Greater Easterhouse Supporting Hands – Google Maps Bus – First Bus Train – ScotRail |
| Whiteinch Centre, 1 Northinch St, Glasgow G14 0UG | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Whiteinch Centre Bus – First Bus Train – ScotRail |
| Unit 11 The Braes Shopping Centre, 17 Dougrie Dr, Glasgow G45 9AA | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Unit 11 The Braes Shopping Centre Bus – First Bus Train – ScotRail |
West Dunbartonshire
| Clinic | Facilities | Location/Transport |
| Alexandria Community Centre: Main St, Alexandria, G83 0NU | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Alexandria Community Centre – Google Maps Bus – First Bus Train – ScotRail |
| Concorde Community Centre, St Mary’s Way, Dumbarton G82 1LJ | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Concorde Community Centre – Google Maps Bus – First Bus Train – ScotRail |
| Clydebank Health And Care Centre, Queens Quay Main Avenue, Clydebank G81 1BS | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Clydebank Health And Care Centre Bus – First Bus Train – ScotRail |
Inverclyde
| Clinic | Facilities | Location/Transport |
| Port Glasgow Health Centre, 2-4 Bay St, Port Glasgow PA14 5EW | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Port Glasgow Health Centre Bus – First Bus Train – ScotRail |
| Broomhill Gardens and Community Hub, 46 Mearns St, Greenock PA15 4QD | Parking Wheelchair Access Hearing Loop Toilet Facilities Baby Changing Interpreter Services | Broomhill Gardens and Community Hub Bus – First Bus Train – ScotRail |
Community Pharmacy – Flu Only
If you are aged over 65 years or aged 18-64 years and have an underlying condition and normally receive flu vaccination it can be administered at participating pharmacies which can be found: Further details to follow.
If you are an NHS member of staff, work in a Care Home or provide care at home then you can also attend a local community pharmacy for your flu vaccination.
Adults aged 16-18yrs who remain in secondary education will not be vaccinated in community pharmacy. This cohort will be picked up by the School Health Service
This is the link to the list of community pharmacies participating in this year’s programme –
Person Centred Visiting is in place across NHSGGC, including maternity antenatal, postnatal, and ultrasound appointments. In most circumstances we ask that there are no more than 2 visitors at a time (not including children) at the bedside. These visitors can change.
If possible, please arrange childcare for ultrasound appointments. If you need to discuss this, please phone the number in your ultrasound appointment letter.