The Staff Experience Team runs a programme of Collaborative Conversations Staff Engagement Sessions to hear more from staff about their staff experience.
In 2023, and early 2024, we ran a programme of conversations with staff to test how we were using feedback from iMatter and Investors in People. At those Staff Engagement Sessions we asked staff for their input on what difference they’ve seen over the last year and what they think would make the biggest difference to their experience at work and the experience of colleagues.
The staff feedback was provided to the Investors in People (IiP) Cluster groups to inform their improvement plans and help create a better workplace in all our areas.
Now, in 2024, the team is now working with local services and teams to identify key themes from the 2024 iMatter survey to plan this year’s programme of Collaborative Conversations. Feedback from these will inform both Cluster IiP actions, local Directorate and Health and Social Care Partnership (HSCP) activity, and the NHSGGC Board action plan.
For our New Starts, we are always looking for ways to improve the onboarding experience – for this to happen, feedback from colleagues who have newly joined NHS Greater Glasgow and Clyde (NHSGGC) is invaluable. Therefore we are running quarterly Collaborative Conversations which provide an opportunity for us to hear what went well during recruitment, onboarding and first few months in post. We are always keen to understand what went well and use feedback to identify any areas we can improve.
In addition, we have been running a series of Conversations to engage with staff about the Workforce Strategy, both to provide an overview of progress from the current Strategy, and to help inform the Strategy from 2025. This helps the team understand what staff feel is important to see included in the Strategy and help deliver a strategy that moves culture and leadership to where we want it to be.
If you have any queries please speak with your manager and you can also email ggc.staffexperience@ggc.scot.nhs.uk.