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Director’s Message
I am Tom Steele, and it is with great pride that I lead such an outstanding team across our healthcare and administrative facilities. I joined NHSGGC in October 2018 and prior to that I worked in NHS Ayrshire and Arran, NHS Forth Valley and NHS National Services Scotland. My early career started in February 1986 and I had no idea at that time that I would effectively spend the rest of my career in NHS healthcare.
My first role, “Works Services Technician”, equivalent to Band 2 nowadays was working in the hospital estates team involved with maintenance activity and small improvement projects. This experience stood me in good stead for on the job learning and I was also fortunate to have the support of the organisation to attend further education colleges for a few years. I was always keen to learn from anyone who would listen, so my advice to anyone would be to ask inquiring questions, and keep doing so – every day is a learning day. My job roles changed throughout the years and I was again fortunate to attend university and gain further educational qualifications, albeit I was probably 30+ years old by this time, so it’s never too late to go to university.
Our Directorate plays a vital role in supporting and enabling clinical services across NHSGGC and we are tasked with the crucial responsibility of ensuring that all facilities are functioning optimally. Our Directorate operates at strategic and operational levels, which not only manages the upkeep of our existing facilities, but also plans for future developments, adhering to legal and environmental standards. Our services are delivered 24/7,365 days a year to all departments to ensure patient and workplace safety, efficiency, and sustainability which are integral to organisational success.
Our contribution to patient safety and their satisfaction can only be delivered through our staff, all of whom play an equal role, and our continued desire to improve is testament to a progressive and customer focussed team.
Current Briefs and Updates
Estates and Facilities Directorate Team Brief
Get the latest updates and insights from this month’s team for Estates & Facilities brief.
Core Briefs
Core Brief is our regular employee update and provides important updates across a variety of topics, ranging from operational and site specific information, through to messages for our staff from our Chief Executive.
Team Talk
As part of our ongoing commitment to listening to and engaging with our staff, we have launched a new communications platform – Team Talk.
Team Talk aims to distil the four most important pieces of information we’d like all staff to be aware of and engaged with each month.
Estates and Facilities Directorate Staff Awards for Excellence 2024/25
It is the time of year to consider the Estates and Facilities Staff Awards to recognise all the staff, teams and departments that have gone the extra mile.
We have continued to respond magnificently in the last year to the demands and challenges we’ve faced and this is the opportunity to nominate particular colleagues who you think most deserve added recognition for their stand-out efforts, skills and commitment during this time.
Details
Nominations are invited from staff to identify a colleague or team that they think would qualify in one of the following categories:
- Team of the Year
- Employee of the Year
- Leader of the Year
- Innovation of the Year
- Project of the Year
- Sustainability Award
- Customer Service Excellence Award
- Rising Star Award
- Collaboration Award
- Health and Safety Award
- Staff Wellbeing Initiative of the Year
- Domestic Services Excellence Award
- Portering Services Excellence Award
- Catering Services Excellence Award
- Decontamination Services Excellence Award
- Transport Excellence Award
- Linen Services Excellence Award
- Joiner of the Year Award
- Plumber of the Year Award
- Maintenance Technician of the Year Award
- Electrician of the Year Award
- Administrative Services Excellence Award
The closing date for nominations is Friday, 14th February at noon and these should be submitted via the online form. If a paper copy is completed, this should be sent to anna.todd2@nhs.scot using the attached form before 5pm on Wednesday, 12th February to allow them to be uploaded.
This is open to all members of staff in NHS Greater Glasgow & Clyde Estates and Facilities Directorate.
A panel of members of the Senior Management Team and others will meet to consider all the nominations and decide the winners.
Our Estates and Facilities Directorate Staff Awards Event will take place on Monday, 24th March 2025 (venue is to be confirmed), where presentations will be made to commended nominations and winners in each category.
Our overall Category Winners for:
- Team of the Year
- Employee of the Year
- Leader of the Year
- Innovation of the Year
Will be invited to attend the NHSGGC Celebrating Success Event where our Overall Winner will be announced and presented. The date and arrangements for this will be confirmed later.
Guidance on the categories
Team of the Year
The team, department, service or function that has been judged to have worked together as a team and made the most significant contribution to quality of care, population health and care, service delivery or staff wellbeing likely under significant pressure or difficult circumstances.
Employee of the Year
Any member of staff who has stood out as an exemplar of care giving, service delivery or who has made a major difference for colleagues around them or the delivery of a key objective for their department or wider NHSGGC/HSCP.
Leader of the Year
Any member of staff who has demonstrated outstanding leadership, positive values and behaviours and/or inspired others in a particularly challenging situation, or for the respect they get from others through the day to day difference they make for those around them as a leader.
NB. Any member of staff can demonstrate leadership, not just those who formally manage people.
Innovation of the Year
To recognise any individual, team or department responsible for developing and implementing an innovative service, method, technology or process that has made a significant difference to quality of care, wider population health or care, service delivery or to the wellbeing of our own staff or to the efficient use our resources.
Project of the Year
To recognise any individual, team or department for successfully delivering a project, and overcoming different challenges when doing so. The project can be service specific or of a significant scale for the Health Board.
Customer Service Excellence Award
To recognise any member of staff or team for providing outstanding service and support to patients and/or staff.
Rising Star Award
Any member of staff who has shown significant growth and potential and someone who is making excellent progress in their area of work.
Collaboration Award
To recognise any individuals, teams or departments for working effectively across organizational boundaries and showing effective collaboration with other internal or external teams/partners.
Sustainability Award
To recognise any individuals, teams or departments for their efforts in reducing environmental impact, improving biodiversity loss, reducing carbon use or promoting sustainable practices.
Health and Safety Award
To recognise any individuals, teams or departments for maintaining, supporting or promoting high standards of health and safety compliance or awareness.
Staff Wellbeing Initiative
To recognise any individuals, teams or departments who have actively worked to develop, implement and run initiatives that promote wellbeing and health improvements (physical or mental) for their team or colleagues.
Domestic Services Excellence Award
Any member of staff who has stood out as an exemplar of domestic excellence, for the delivery of an excellent cleaning and hygiene service.
Portering Services Excellence Award
Any member of staff who has stood out as an exemplar of portering excellence, for the delivery of an excellent patient, equipment or goods transport.
Catering Services Excellence Award
Any member of staff who has stood out as an exemplar of catering excellence, for the delivery of an excellent patient, retail, catering support or catering production service.
Decontamination Services Excellence Award
Any member of staff who has stood out as an exemplar of decontamination excellence, for the delivery of an excellent CDU, EDU or support to the provision of sterile services.
Transport Services Excellence Award
Any member of staff who has stood out as an exemplar of decontamination excellence, for the delivery of an excellent CDU, EDU or support to the provision of sterile services.
Linen Services Excellence Award
Any member of staff who has stood out as an exemplar of linen provision excellence, for the delivery of an excellent linen, onsite or offsite, service supporting patient care.
Joiner of the Year Award
Any member of staff who has stood out as an exemplar of joinery excellence, for the delivery of excellent craftsmanship, customer service and supporting service delivery.
Plumber of the Year
Any member of staff who has stood out as an exemplar of plumbing excellence, for the delivery of excellent plumbing maintenance and repairs, customer service and supporting service delivery.
Maintenance Technician of the Year
Any member of staff who has stood out as an exemplar of maintenance excellence, for the delivery of excellent maintenance and repair across equipment and/or facilities, customer service and supporting service delivery.
Electrician of the Year
Any member of staff who has stood out as an exemplar of electrical excellence, for the delivery of excellent electrical maintenance and repairs, safety, customer service and supporting service delivery.
Administrative Services Excellence Award
Any member of staff who has stood out as an exemplar of administrative or back-house excellence, for the delivery of excellent admin, clerical, PA or support services for staff, patients, suppliers and/or other partners.
Nomination Form
The closing date for nominations is Friday, 14th February at noon and these should be submitted via the online form. If a paper copy is completed, this should be sent to anna.todd2@nhs.scot using the attached form before 5pm on Wednesday, 12th February to allow them to be uploaded.
Vacancies
Looking for your first job or planning your next career move? Discover exciting opportunities across various departments.
Celebrating Success
Staff all across the Estates and Facilities Directorate are working hard and doing great things every day. Please submit your teams’ Good News or Success Stories to us and we will share them here.
Ideas and Suggestions
Submit your ideas and suggestions to help us improve and innovate.