The South Glasgow Biochemistry Service comprises a main Clinical Biochemistry Laboratory at the Queen Elizabeth University Hospital campus (QEUH and Royal Hospital for Children, RHC) along with a satellite blood science laboratory at the Victoria ACH. The Biochemistry service operates from the new QEUH Laboratory Building and Specialist Metabolic work and Toxicology Services for NHSGGC have centralised to this site.
South Glasgow Biochemistry services are accredited by the United Kingdom Accreditation Service (UKAS). UKAS Medical Accreditation number is 9569 (accredited to ISO 15189:2012), issue date 21st January 2022 and our certificate of accreditation is available to view.
A full list of tests in scope can be found on our schedule of accreditation. Tests not on this list are not accredited; please contact the laboratory for further information if required. Upon sending samples to the laboratory, please refer to our terms and conditions.
We are committed to providing a quality service to users. We welcome feedback and survey users on an annual basis to assess satisfaction with the service and highlight possible areas for improvement. For feedback on our service, please contact our Quality Manager, contact details for senior staff can be found in the laboratory handbook (below).
Latest News
- New National Guidance on GP requesting for certain laboratory tests
- During periods of TrakCare downtime, Biochemistry requests need to be made on a paper request form. These can be ordered through PECOS and a pdf copy is available for download and printing
- All Blood Gas analysers (GEM 5000) are now located solely within clinical areas within the main hospital campus, positioned according to current clinical need. A list of all locations is available at each blood gas analyser. We do not have the facility to carry out Blood Gas analysis within the laboratory
Contact Information
Telephone
The Main laboratory contact number is 0141 354 9060 (89060 for use within the hospital). An auto-attendant system is in operation to route your call more effectively. Please listen carefully to the new message which will direct you as follow:
- All results and add on tests, press 1
- Information on all sample requirements, press 2
- For advice on Blood Gas or Blood Glucose analysers, press 3
- For interpretation of results, clinical advice and emergency requests, press 4
In addition to the telephone options there are two email accounts which will be answered Monday to Friday 9.00am – 5.00pm, which are available for specific, non-urgent requests, processed at the QEUH:
- SouthGlasgow.BiochemistryAddOn@ggc.scot.nhs.uk
- for NON-urgent add on tests for Biochemistry samples sent to the South Glasgow Biochemistry laboratory only.
- You must include the following information in your email : CHI Number/DOB, surname, Date and Time of original sample, original location of sample, Test/Analysis to be added on.
- ggc.qeuhbiochemistsggc@nhs.scot – this is an email for Non-Urgent Clinical Advice
- Please include your query as well as the full patient details
- SouthGlasgow.BiochemistryPOCT@ggc.scot.nhs.uk
- for NON- urgent enquiries about point of care Blood Gas and Blood Glucose systems based in the QEUH, RHC, New Victoria, Mearnskirk and Leverndale Hospital
Our address
Department of Biochemistry,
Level 1, Laboratory Medicine and Facilities Management Building,
Queen Elizabeth University Hospital,
1345 Govan Road,
Glasgow
G51 4TF
Laboratory Opening Hours
The main service hours are 9am to 5pm Monday to Friday, 9.00am to 12.30pm Saturday, Sunday and Public holidays (9am to 5pm Monday to Friday only for satellite Blood Sciences Lab at New Victoria ACH). Outwith these hours a reduced analytical service is provided.
Out of Hours Service
For requests outwith the working day, a limited repertoire of urgent analyses can be undertaken as an emergency.
The BMS on duty can be contacted on Page 17684 (QEUH).
A consultant is always available for advice.
Outside working hours he/she may be contacted via the hospital switchboard.
Service Handbooks and Reference Ranges
In our Laboratory Handbook you will find comprehensive information regarding the use of the Biochemistry service, including information on test repertoire, specimen requirements, urgent requests and details of specialist assays available. Special advice on tests/investigations can also be found within our Metabolic Handbook. GP users across GG&C can find additional guidance in the General Practice Handbook.
We provide comprehensive reference ranges for our tests. These are available when accessing results via Trakcare and Clinical portal/SCI store and are also printed on Biochemistry Report forms. Information on reference ranges is also provided within our Laboratory Handbook. Interpretative comments are also provided on reports, where appropriate. For more detailed reference range data and for further interpretation of results, please contact the Department. Reference ranges will be regularly reviewed and amended as required.
Other Guidance
- Information on the services provided by the Toxicology Service at the QEUH
- Additional guidance on Tumour markers (guidance for the non specialist on the appropriate use of commonly requested tumour markers) is now available in the form of a ‘tumour marker bookmark‘. This has been recently released by the Scottish Clinical Biochemistry Network (SCBN), with the backing of the Royal College of Pathologists and the Realistic Medicine Program.
- Information for patients on the personal information we request within the laboratory, how we obtain and store it, and how we protect it can be found on the NHS GGC Data Protection and Privacy page