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North Glasgow Haematology and Blood Transfusion

The Department of Haematology and Blood Transfusion in the North Glasgow Sector of NHSGCC provides a wide range of services to North and East Glasgow, also to other NHS Providers in the West of Scotland.  

Haematology and Blood Transfusion Service Locations

You can find Haematology Laboratory services at Glasgow Royal Infirmary and Gartnavel General Hospital. There is a rapid results service from our satellite laboratory at Stobhill ACH and we also have a rapid results service for Haematology Outpatients at West Glasgow ACH.

You can find Blood Transfusion Laboratory services at Glasgow Royal Infirmary and also at Gartnavel General Hospital. 

Our Haemato-Oncology Laboratory at Gartnavel General Hospital provides Cell Marker Testing.

Along with the West of Scotland Adult Haemophilia and Thrombosis Centre we also provide Specialist Haemostasis testing at Glasgow Royal Infirmary 

Details of all our services along with other information about us can be found in our Service Users Handbook.

Haematology and Blood Transfusion Accreditation and Regulation

All our staff are fully committed to the provision of laboratory and clinical services that meet the highest standards, we have been assessed and found compliant with the following accreditation and regulatory standards.

  • Blood safety and Quality Regulations 2005 (BSQR)
  • The Medicines for Human Use (Clinical Trials) Regulations 2004
  • The Human Tissues Act 2004
  • JACIE
  • ISO:15189

The regulatory and Accreditation bodies that assess us are:

  • Medicines and Healthcare Products Regulatory Agency (MHRA).
  • Human Tissue Authority (HTA).
  • The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE).
  • United Kingdom Accreditation Service (UKAS).

Our ISO:15189 certificate of accreditation is available to view and also our accredited scope can be found by clicking on the UKAS logo.

Link to North Glasgow Haematology and Blood Transfusion Departments schedule of  scope for ISO15189 and to the Medicine and Healthcare Regulatory Agency website

In accordance with UKAS guidance publication Lab 1, “Reference to Accreditation for Laboratories,” Section 5.1. We have chosen to inform our service users of our accredited scope for ISO:15189 by providing a link to our Schedule of Accreditation (scope) which may be found on the UKAS website

Haematology and Blood Transfusion Service Information

Our Service User Handbook contains comprehensive information on how to use the Haematology and Blood Transfusion department’s clinical and laboratory services, including information about the assays and tests that we perform, the type of specimens that we require, reference and therapeutic ranges for our assays and tests and also how to request assays and tests in an emergency or that are urgent.

Within our Quality Policy you will find the principal aims of how we provide our service.

Our Quality Manual also provides information about our organisation, management and the staff structure found in our Department.

Haematology and Blood Transfusion Service Feedback

If you have any comments, feedback, concerns and/or complaints (Feedback and Complaints Policy, User Feedback Form)  about any part of our service please contact either the Technical Services Manager (TSM) or the Quality Manager (QM) their details can be found in our Service User Handbook.

West of Scotland Haemophilia and Thrombosis Centre

The department provides a comprehensive specialised Haemostasis service to the West of Scotland Adult Haemophilia Centre and also to other NHS providers in the West of Scotland.

This service is based at  Glasgow Royal Infirmary Full details of the service we offer can be found in our Service Users Handbook. 

You can also find information on the Haemophilia centre and other Outpatient Services provided by NHSGGC.

Haemostasis and Thrombosis Centre

  • Location: Ground Floor, Medical Block, Glasgow Royal Infirmary, Castle Street, Glasgow, G4 0SF
  • Reception telephone: 0141 211 5127
  • Out of Hours: By contacting the Haematologist on call for Haemophilia (via switchboard)

Opening Hours of the Haemostasis and Thrombosis Centre

  • Monday to Friday, 8.30am to 4.30pm
  • Saturday, Closed
  • Sunday, Closed
Haemato-Oncology Service

Our Haemato-Oncology Service is based at Gartnavel General Hospital and provides a regional cell markers and flow cytometry service in conjunction with the Beatson West of Scotland Cancer Centre and also to other NHS providers in the West of Scotland.

Service Hours of the Haemato-Oncology Service

  • Routine Service: Monday to Friday, 9.00am to 5.00pm
Contact Details for the Haematology and Blood Transfusion Department

Glasgow Royal Infirmary

Postal Address 

Department of Haematology, Macewen Building, Glasgow Royal Infirmary, Castle Street, G4 0SF

Telephone Numbers

  • Blood Transfusion Enquiries: 0141 242 9603
  • Haematology Enquiries: 0141 242 9601
  • Coagulation Enquiries: 0141 242 9552 (Before 8.00am and after 8.00pm call Ext: 9605)
  • Clinical Advice is obtained during normal office hours, by contacting our Duty Consultant Haematologist, via switchboard: 0141 211 3000.

Service Hours

  • Routine Service: Monday to Friday, 8.00am to 5.00pm.
  • Weekend Service: Saturday and Sunday 9.00am to 12.00pm
  • Out of Hours Service:
    • Monday to Friday 5.00pm to 8.30am
    • Saturday and Sunday 12.00am to 9.00am

Gartnavel General Hospital

Postal Address 

Department of Haematology or Haemato-Oncology, Gartnavel General Hospital, Paul O’Gorman Building, 21 Shelley road, Glasgow, G12 0XB  

Telephone Numbers

  • Haematology and Coagulation Enquiries: 0141 301 7721
  • Blood Transfusion Enquiries: 0141 301 7729
  • Haemo-Oncology Enquiries: 0141 301 7707
  • Clinical Advice can be obtained during normal office hours, by contacting our Duty Consultant Haematologist, via switchboard 0141 211 3000

Service Hours

  • Haematology and Blood Transfusion: Monday to Friday, 8.00am to 6.00pm.
  • Haemato-Oncology: Monday to Friday, 9.00am to 5.00pm.

Stobhill ACH

Postal Address 

Haematology Laboratory, Stobhill Ambulatory Care Hospital, Stobhill, Glasgow, G21 3EW.

Service Hours

  • Routine Service: Monday to Friday, 9.00am to 5.00pm.

Telephone Numbers

  • All Laboratory Enquiries: 0141 355 1469
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 3000

West Glasgow ACH

Postal Address

Haematology Laboratory, West Glasgow Ambulatory Care Hospital, Yorkhill, Glasgow, G3 8SJ

Telephone Numbers 

  • All Enquiries: 0141 211 6946 (Wednesday 9.00am to 12.30pm only)

Service Hours

  • Haematology Out Patient Clinic service: Wednesday, 9.00am to 1.00pm. 

Key Personnel

Contact details for all of our key personnel you can find in our Service Users Handbook.

For any comments, suggestions or enquiries you wish to make about the service provided by the Department of Haematology and Blood Transfusion please contact the Quality manager on either 0141 242 9597 or 0141 355 7727.

Alternatively you may also email them using their address which you can find in our Service Users Handbook.