What is Essential Visiting?
Essential visiting is when visiting needs to be more carefully managed, such as in the event of an outbreak of infection. During these times, there may be the need to temporarily restrict visiting in individual ward areas to prevent the spread of infection, and to protect patients, families and staff. This is normal practice in the management of an infection outbreak.
We understand the vital support that family and friends provide to maintain wellbeing. NHSGGC is committed to take as flexible, person-centred and compassionate approach to facilitate family and friend support. We will try to facilitate visits in any situation where it is important for family to be involved for ethical, safety or other reasons.
Frequently Asked Questions
When will ‘essential visits’ be supported?
The following are examples of where an ‘essential visit’ will be supported for family members:
- when someone is reaching the end of their life
- if someone has dementia and needs family support
- support for someone with a learning disability
- a family member who has caring responsibilities
- parents of a child in hospital
- support during pregnancy and childbirth, including outpatient appointments, ante-natal and post-natal care
- situations where someone is receiving life-changing information.
This list is not exhaustive. A flexible and compassionate approach will always guide decision making.
How will I keep in touch with my family member/friend?
Person Centred Virtual Visiting (video calls) is in place to help people maintain contact with their relatives/friends, when in-person visits are not possible. People can see and talk to those who matter to them using NHS Near Me / Attend Anywhere. You can access this on mobile phones, laptops or computers. iPads are available on all wards if you do not have, or are unable to use, your own device.
For more information, please visit our Person Centred Virtual Visiting webpage.
What if I have any other questions?
Please do not hesitate to speak to with ward staff if you have any questions. You can find Ward and Department telephone numbers on the NHSGGC website.