Andrew is a Lead Advanced Nurse Practitioner for the NHS Greater Glasgow and Clyde Flow Navigation Centre, also known as Virtual Accident and Emergency (A&E).
What is the role of the Flow Navigation Centre?
The role of the Flow Navigation Centre, or Virtual A&E, is to support patients aged 5 years old and older with non-life-threatening emergency injuries and illnesses in a virtual capacity. This means patients can be treated safely from home, rather than visiting a potentially busy A&E in person.
How can they help you?
Virtual A&E is a team of highly experienced Advanced Nurse Practitioners, Emergency Nurse Practitioners, Advanced Paramedics, and Emergency Medical Consultants. They assess patients and can provide self-care treatment from the comfort of home. If required, they can arrange a scheduled in-person appointment at A&E, a Minor Injuries Unit (MIU), or you may be referred to a specialist medical service for your needs.
How can you speak to Virtual A&E?
By calling NHS 24 on 111, appropriate patients will be referred for an appointment with virtual A&E. Virtual A&E is open 7 days a week.
Patients may also be referred to the virtual A&E team by their GP, Pharmacist, Scottish Ambulance Service, or within a nursing home.