Support and Information Service

How we can help

Being in hospital as an inpatient, outpatient, carer, family member or visitor can be a worrying time. Having the right information and support at the right time is important. The Support and Information Service offers a friendly, comfortable and safe space. Here there is time to ask questions & receive support on any matter that is important to you or your family.

Our experienced team, working with a wide range of partners, provide support, information and direct referrals to services that include:

• Caring for relatives and friends
• Money advice 
• Complaints and concerns about the NHS
• Anxiety, stress and depression
• Stopping smoking
• Alcohol and drugs
• Physical activity
• Weight management
• Pet fostering
• Support groups and services

Hospital outpatient appointments

We are unable to directly rearrange or cancel a hospital appointment. To do so, please use the contact telephone number on your appointment letter or contact the Switchboard of the hospital you will be attending and ask for the Appointments Helpline.

Who can use the service?

Inpatient or outpatients at any NHS Greater Glasgow and Clyde (NHSGGC) acute hospital, carers, family members or a member of staff,

Who we are and where to find us

We are an NHSGGC service based in some adult acute hospitals. You can contact us for advice from any NHSGGC hospital.