What Matters To You Day Case Studies

Emma’s Story

In this short video, Emma explains how staff from ward 5a, Diabetes, at the Queen Elizabeth University Hospital had a What Matter’s to You conversation with her and how this helped her feel better during her stay.

Tauseeb’s Story

Tauseeb shares with us of the support he received from the team at the Royal Hospital for Children, who arranged for an in-person interpreter to be present when he attended appointments with his child, and of the difference this made to him.

Kathleen’s Story

Kathleen tells us why having a meaningful conversation with Hannah and Kirsty really helped her meet her aim and how they supported her to do this.

Jan’s Story

Jan explains to us why What Matter’s to You conversations are as important to carers, as they are to the people being cared for.

Kirsty’s Story

Kirsty tells us how, by having a What Matter’s to You conversation, with a patient, in ward 2, Glasgow Royal Infirmary, this helped her gain a better understanding of what was important in her patient’s life and the steps she took to help with this.

Jen’s story – Leverndale Hospital

Jen tells us how she worked with Jenn, the Patient Activity Coordinator in Leverndale Hospital, to coproduce a leaflet after sharing her experience of isolating in hospital due to COVID:

Lillian’s story – Hunterhill Care Home

Maria talks to us about the difference made to Lillian’s quality of care, after involving the people who mattered to her:

Jen Rodgers’ Top Tips for WMTY conversations

Jen Rodgers, Deputy Nurse Director – Corporate and Community, explains more about What Matters To You day, and shares her top tips for having WMTY conversations, based on years of talking to people about what matters to them:

Marisa’s story – Royal Hospital for Children

Marisa talks about why it is important to have meaningful conversations with everyone – those receiving care, their families, and staff:

Jen’s story – Leverndale Hospital

Jen tells us how she worked with Jenn, the Patient Activity Coordinator in Leverndale Hospital, to coproduce a leaflet after sharing her experience of isolating in hospital due to COVID:

Lillian’s story – Hunterhill Care Home

Maria talks to us about the difference made to Lillian’s quality of care, after involving the people who mattered to her:

Jen Rodgers’ Top Tips for WMTY conversations

Jen Rodgers, Deputy Nurse Director – Corporate and Community, explains more about What Matters To You day, and shares her top tips for having WMTY conversations, based on years of talking to people about what matters to them:

Marisa’s story – Royal Hospital for Children

Marisa talks about why it is important to have meaningful conversations with everyone – those receiving care, their families, and staff: