To develop the New Equality Scheme for 2025-2029, NHSGGC conducted various group sessions and individual engagements to gather feedback from diverse communities. The objective was to understand what works well, identify areas for improvement, and pinpoint specific changes that could enhance the overall NHS experience for different groups. A total of 21 separate sessions were held, engaging 375 people. Participants were asked three key questions. Sessions were held across NHSGGC, with key examples of work being:
• Ten sessions focused on Disability and Long-Term Conditions, with 177 participants from groups including Deafblind Scotland, Cornerstone, The Mental Health Network, and The Life I Want Group. The sessions highlighted the need for improved communication methods and better support services for individuals with disabilities.
• Sessions touching on faith where our Equalities Team engaged with Muslim women who emphasised and reinforced the importance of culturally sensitive healthcare practices and the need for facilities that accommodate religious practices.
• Ten sessions with 186 participants from various BME community groups, including a Slovakian group, Chinese groups (Mandarin and Cantonese), and the Maryhill Integration Network, which stressed the importance of translation services and culturally competent care.
The feedback provided valuable insights into the specific needs and challenges faced by different communities. This information will be instrumental in shaping the New Equality Scheme, ensuring that it addresses the diverse needs of the population and promotes equitable healthcare access.